Greenacres Care Home

Fieldside Road, Crowle, Scunthorpe DN17 4HL
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9.6 23 Reviews
  • Greenacres Care Home, Scunthorpe
Greenacres Care Home has a high standard of care and adopts a person-centred approach.

This warm and friendly home can be decorated to the unique tastes of the individual and has plenty of communal spaces for residents to relax and socialise.

The home's chef prepares nutritionally well balanced and tasty food to the resident's preferences and can cater to any special dietary requirements.
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Care Provided

Type of Service

    Residential Home
  • For a maximum of 39 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room

Good to Know

Person in charge

  • Ashley Hare (Interim Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007
  • Number of floors: 1

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (2)

Greenacres Care Home Reviews (23)

9.6

Greenacres Care Home has a Review Score of 9.6 (9.563) out of 10, based on 10 reviews in the last 2 years.
Over all time Greenacres Care Home has 23 reviews.

Overall Experience
  • 15
  • 8
  • 0
  • 0
  • 0
Date Published
  • 23
  • 2
  • 7
  • 10
  • 13
Reviewer Connection to Greenacres Care Home
  • 10
  • 4
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 23, showing 21-23
Review from R C (Daughter of Resident) published on 21 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has flourished at Greenacres Care Home. The staff are without exception caring, polite and respectful. He and his room are spotlessly clean and he enjoys the puddings especially! He has had his hair cut, his eyes tested and is seeing the doctor and podiatrist next week. Thank you!
Reply from Alison Hunt-Siwy, Manager at Greenacres Care Home

Thank you for taking the time in reviewing our service, in respect of the care and support your dad is receiving from us.
We strive to provide the best support possible when they need us most.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
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  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Trevor W (Son of Resident) published on 14 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The complete package. The management and staff are brilliant and always caring.
Reply from Claire Johnson, Manager at Greenacres Care Home

Thank you, Trevor, for your review of our service.
We strive to make your loved one's care experience in Greenacres the best it can be, to be part of the family.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Value for Money
Review from Barry S (Husband of Resident) published on 23 May 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife was very well cared for during a difficult time. The small team took the time to ensure she was well looked after and did the very best they could in difficult circumstances. She left Greenacres in much better health than when she arrived. We will always be grateful for their support and follow
up calls to check in on my wife's progress.
Reply from Alison, Manager at Greenacres Care Home

Thank you, Barry, for taking the time to share your experiences of our service at Greenacres.
We pride ourselves on being a supportive home to follow up on healthcare needs and give time and support to get loved ones back on the road to recovery and independence.
We wish you both well for the future.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.563)

Overview of Review Score

The Review Score of 9.6 (9.563) out of 10 for Greenacres Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.563 for Greenacres Care Home is calculated as follows: ( (73 Excellents x 5) + (40 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 119 Ratings = 4.563
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Greenacres Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Nov 2022

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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