Holly House Care Home

124 High Street, Burringham, Scunthorpe DN17 3LY

Holly House Care Home, Scunthorpe, North Lincolnshire
Holly House Care Home, Scunthorpe, North Lincolnshire
Holly House Care Home, Scunthorpe, North Lincolnshire

Holly House, in Scunthorpe, offers an ideal interior and experienced team of carers to achieve quality dementia care that is tailored to personal needs.

The home has benefitted from extensive renovation to make the most of its care potential, also reaching out to the local community with short-term care and respite provision.

In-depth planning goes into all care provision, with long-term aims in mind and the daily satisfaction and well-being of service users at the heart of all decisions taken.

Group: Dryband One Ltd

Person in charge: Annette Hancock (Manager)

Local Authority / Social Services: North Lincolnshire Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 38 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 18+.

Single Rooms: 38

Shared Rooms: 0

Rooms with ensuite WC: 31

Weekly Charges Guide: Personal Care Single £468 – £528 (These prices are only a guideline, please contact Holly House Care Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Holly House Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Holly House Care Home has a Review Score of 9.7 (9.710)

The Review Score of 9.7 (maximum of 10) for Holly House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Holly House Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.789 for Holly House Care Home is calculated as follows: ( (78 Excellents x 5) + (14 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 95 Ratings = 4.789

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.921 Points relating to the number of positive Reviews for Holly House Care Home is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7.6 positive Reviews (38 registered maximum number of service users ÷ 5). 7 Reviews ÷ 7.6 Target = 0.921

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Holly House Care Home?

  • Extremely LIKELY
    8
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Holly House Care Home

  • Daughter of Resident/Service User
    3
  • Resident / Service User
    2
  • Son of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1

Mum chose Holly House after visiting other homes, for the friendliness of all the staff and residents. She had two periods of respite there followed by 8 weeks which culminated in her death, in her own room, with family around her.

Mum was able to make her room feel like home, with pictures and furniture, and she enjoyed the company of other residents, discussing newspaper articles and crosswords over lunch. All staff, including the manager, carers, cleaners, cooks and handyman were so friendly and nothing was ever too much trouble. Mum once requested bacon and eggs, at 11 a.m. and got it.

The family look upon the period when she was receiving palliative care in the last two weeks of her life, as one of our most precious times with mum. We visited at all hours, were always made welcome and were cared for as well as Mum was. This home is neither posh nor institutionalised. When resident here you feel you are part of a large family where the staff, who are part of that family, happen to work.

How likely would you be to recommend Holly House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was a resident at Holly House for over 6 years (2011-2017). She selected the home and the time to move in. It was a good choice. Mum suffered from dementia and Alzheimer's and gradually got worse over the years so eventually she didn't recognise anyone and didn't even know her own name.
During all that time she was treated with the utmost respect and caring attitude by the manager and her dedicated team of carers. I was present at Holly House when she passed on and the support I received at that time was excellent, very professional and a great comfort to me at an obviously difficult time.
I will always be grateful for the care, support and friendship that the team provided to mum, I know that she appreciated it.
In times of emergency, the response of the team has been exemplary with the manager leading by example by attending A&E at all hours whilst I travelled to be with mum.
I will always be grateful for the care mum received from the most excellent of teams. Thank you.

How likely would you be to recommend Holly House Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father-in-law has just spent a month convalescence/respite at Holly House Care Home. The rooms are bright and airy and staff treated him with respect using the appropriate humour to "jolly him along". The home is central to the local community and we will have no hesitation in using it again.

How likely would you be to recommend Holly House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum arrived at Holly House from hospital. She had had a TIA and she didn't want to go to her own home. She has been diagnosed with vascular dementia and Alzheimers. She was greeted by lovely staff and she loved her room.
She has fitted in very well, all the staff love her as she does them. The home's manager is a lady and nothing is too much trouble.

How likely would you be to recommend Holly House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very good service this home is just a home from home. Staff are all very kind, considerate and helpful.

How likely would you be to recommend Holly House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff very friendly to me and my visitors. Nothing is too much for them to do.
Staff take great care with my medication. Staff are very particular and help me with my personal needs. I find the food to be tasty and plenty of it.

How likely would you be to recommend Holly House Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The first words that come to mind about Holly House are care and attention, the latter being so important when by necessity rather than choice, you suddenly have to leave your home and spouse and go into a care home.
Genuine feelings are shown towards my mum and other residents. There has been support given to me during a very difficult time and I have witnessed this care given to other families.
I have found that any issues are acted upon quickly and there is an open and approachable atmosphere. I appreciate the feedback, given daily as mum is unable to communicate easily. Care is person focused and flexible, accommodating the resident's wishes, whilst maintaining their health and care needs.
There is a quality at Holly House that I can only describe as genuine regard, that I feel comes from the complementary relationship between the manager, staff and carers and their human kindness.

How likely would you be to recommend Holly House Care Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Holly House in Burringham has provided an excellent service for my mother over the last ten years, treating her as they would their own relatives. As we travel to Australia to see our own family regularly we have always been confident that my mother has been in good hands and this makes it less stressful. The fact that my mum has dementia the staff are still as inclusive as possible. We are always greeted with cheerfulness and interest in our other members of the family. The manager is also superb and very approachable, in all a good team.

How likely would you be to recommend Holly House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Submit a Review for Holly House Care Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Holly House Care Home

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Holly House Care Home