






Rooted in the Christian faith, life at Emmaus House supports residents to live fulfilled lives in their later years. Emmaus House provides excellent, personalised care which supports the residents flourish in older age.
Emmaus House has an active social life in which residents can take part, or follow their pursuits. Emmaus House appreciates that each resident has their own individual interests, hobbies and pastimes, and endeavour to support the residents...
Care Provided by Emmaus House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 23 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
We accept those who are paying for their own care (self-funders), those who are being supported by the Local Authority, and those in receipt of Continuing Healthcare (CHC) funding.
• Around the clock care from highly-trained staff
• Personal care - such as bathing, dressing, grooming
• Daily living assistance, tailored to individual needs
• Food, drink and snacks
• Heating and lighting
• Specialist equipment
• Personal laundry
• All of our in-house activities
• Spiritual and pastoral support
• Basic residential care: this is where the assessed needs are relatively uncomplicated and where mechanical or technical assistance is rarely needed.
• Higher dependency: this is where the assessed needs are complex and where mechanical or technical assistance is intermittently needed.
• Enhanced care: this is where assessed needs are highly complex and where mechanical or technical assistance is frequently needed. We charge for dementia care at this rate.
The Registered Care Manager will assess you prior to admission to determine the level of care provision required. These fees are valid between 1st April 2026 and 31st March 2027 and are reviewed annually. Our fees are charged per person, per week. We do not require a deposit and we do not require a guarantor.
The price(s) shown are provided by the care home. Contact Emmaus House for full pricing details and T&Cs.
Contact Emmaus House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Pilgrims' Friend Society
- Voluntary / Not for Profit Owned
Person in charge
- Chrissie Medway-Steel(Registered Care Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
- Residents must be supportive of our Christian ethos and activities
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2018
Room Information
- Single Rooms (23)
Visiting
- Informal visits welcome by appointment. Relatives and friends welcome to visit at any time during the day, and opportunity to purchase a meal in the home if they wish to do so, by prior arrangement.
Parking
- No parking available at the home, however on-street parking is available close by.
Emmaus House Reviews (39)
Emmaus House has a Review Score of 9.7 (9.716) out of 10, based on 14 reviews in the last 2 years.
Over all time Emmaus House has 39 reviews.
I have been so impressed with the care and friendliness of all the staff at Emmaus House. It has been a great relief to me to find such a welcoming and professional care home for my relative. The ambience and facilities are so good, and all the residents are treated with respect and dignity. I have also enjoyed taking part in the activities and events. The management and staff work very hard to arrange celebrations and make everyone feel included. Thank you, Emmaus House.
Thank you for your kind words. We are very pleased that you join us for our special events and activities, please see our newsletter for the next one! I shall share your feedback with the staff team and look forward to seeing you soon.
Mum has been at Emmaus House since last December. We managed to keep her in her own home in London, living independently, until she was ninety-five. But, when my husband and I moved to Harrogate, we knew this was the right time to find a new permanent home for Mum and Emmaus House has been the right decision. She’s finally getting used to being looked after and constantly ‘complains’ that the food is too good! The staff are extremely kind and caring; I visit Mum virtually every day so I know this to be true.
Thank you for this lovely review of our care team and care home. Your mum is in the lounge, enjoying a birthday party with a fellow family member as I type this response to you! We are so pleased that she has settled in to her new home. Thank you again.
My husband and I, on visiting at Christmas, felt that Emmaus House Care Home had a very homely feel about it. The staff, professionals and volunteers all have a ready smile, are friendly and go about their work with lots of patience and understanding of the family they are caring for. This reflects the Christian ethos of Emmaus House. Mum seems to have settled in to the House now and, with the encouragement of staff, has even started using her zimmer frame to move around! Great progress. Thanks to all!
Thank you so much for taking the time to complete a review, we are really grateful. We are so pleased to have welcomed your mum into our home and very glad that she is not only settling in but thriving. Thank you
My mum was initially placed here temporarily in Oct 2021 after a series of falls and it was clear that she could no longer cope with looking after herself in her own home. She immediately felt well cared for and fortunately, they were able to offer her a permanent place. Everyone - from the permanent staff to the volunteers - is very friendly and caring and it really feels like there's a 'family' atmosphere when you visit. From the care team to the kitchen staff, cleaners and the management team, all take a real interest in the residents. A particular mention should go to the kitchen team as my mum says the meals are really good - and they make great cakes for everyone's birthdays too! There are lots of daily activities for residents to take part in if they wish and my mum's making new friends which is reassuring to see. It's been a big change for someone who was so determined to stay independent but I'm really happy that she has settled in and I know that she's being well cared for.
Dear Roy, thank you for such a positive review, I will share this with the team at our meeting today. We are grateful that you took the time to complete this review and, as you know, we adore having your mum living with us at Emmaus House! Thank you.
Dad arrived at Emmaus House in December after not being able to look after himself properly. A neighbour recommended Emmaus House and I am really glad they did. I wasn't sure how he would react but he has settled in really well and has been looked after and cared for with nothing too much bother. I would like to thank all of the staff for their dedication to look after all the residents.
Hi Stuart, we are really pleased that your Dad has settled so well and is making this his new home. Thank you very much for taking the time to review our home, I shall share your feedback with the team. Best wishes.
Our mother is very happy at Emmaus House since her previous care home sadly closed down in the Autumn. On the first day, she and I were greeted very warmly, with a tray of tea served in beautiful china. We both looked at each other and breathed a sigh of relief. The staff are very warm and friendly, as are the 'family members' and there is plenty of interaction and conversation to keep everyone in touch with the outside world. We can't recommend Emmaus House highly enough.
It has been an absolute pleasure getting to know your mum and we are grateful that you chose Emmaus House. Thank you for taking the time to review our home. I shall share this with the staff team, its always lovely to have positive news - thank you!
My Dad has only been in Emmaus House for a relatively short time but he has settled really well after an initial period of being unsettled due to the transition from home into the care home. I feel this is perfectly understandable and staff have supported him well to settle into the new routines. They are so caring and kind. They keep me up to date regularly with my Dad's health and well-being. Nothing is too much trouble for them to organise and they are unfailingly cheerful and helpful. I feel that my Dad is well cared for and safe and I can visit him whenever I wish (whilst of course complying with all the Covid safe rules in place). The care home is in a great position with lots of 3-hour free parking nearby for visits, and opposite one of the entrances to the beautiful Valley Gardens. My Mum was in the home too until her death in August and it is lovely for my Dad to be somewhere that people remember and talk about Mum. I would recommend Emmaus House to anyone.
Hello Rose, thank you so much for taking the time to review Emmaus House. We are delighted that your Dad chose to make this his home. Best wishes, Chrissie and the Team.
We saw several homes, sometimes 2 or 3 visits to each, but I felt immediately relieved after meeting the Emmaus team and visiting the home.
My mum is so settled and relaxed at Emmaus House.My family and I are delighted with how happy she is.
The staff are all fabulous, kind and always available for a talk.
They all love my mother, and it’s such a relief to the family.
Thank you for your care and kindness.
There are activities during the week and on Sundays, a service and hymn singing in the afternoon. When she was able, we were able to take her in a wheelchair around the gardens, which are just across the road.
During a recent period of illness, the care shown to my mother has been very good. My sister and I have been allowed to visit and sit with her at any time.
We are very pleased with the service my mother has received from Emmaus House.
My aunt spent the last 6-months of her life at Emmaus House in Harrogate. Part of that time was during ‘lockdown’, and the staff made every effort to ensure that she settled in and coped with the huge transition from living independently to being cared for.
The staff are very hardworking, cheerful and treated my aunt as an individual with individual needs. Being opposite the Valley Gardens, they encouraged relatives to take their family members out, offering to help with a wheelchair in the first instance. They were excellent in communicating any fluctuations in health and offered emotional support to the family. My aunt died peacefully aged 101 at Emmaus House, with caring and compassionate people around her.
Emmaus House has such a lovely family feel and atmosphere to it. All the staff are very approachable, attentive and friendly! The staff always provide person-centred care to all the residents, and I am very happy with how my granny has been cared for through her time at Emmaus House. The staff have always gone the extra mile to make sure my granny is comfortable and happy! I would highly recommend Emmaus House!
My dad sadly died very recently after being unwell for a period of time. Throughout this time, the staff at Emmaus House have provided a huge amount of moral support for both my mum and our family as a whole.
My great aunt moved in to Emmaus House in 2011 and lived very happy there for 4-years, so when my mum became increasingly immobile, we had no hesitation in moving her into Emmaus House. Mum has been in Emmaus House since Mid-February, initially for respite care, but it soon became very obvious she would need to stay. Mum very reluctantly moved into a care home, it was not something she ever intended for herself. However, within a few weeks, she is far more settled, the home is a lovely, friendly, welcoming environment. Some of the staff have been there for years and years, a true reflection on the care they give. The staff are always very kind, very helpful, and very caring; they are discreet and confidential. Mum says the food is great; she doesn't eat pudding, she says, but the rhubarb crumble and custard is lovely! Everyone is encouraged to join in with the activities, Mum joins in with exercises in her wheelchair, and everyone is invited and encouraged to eat their lunch and tea together.
My mum has been in Emmaus for 3 years and this last year has been a very difficult year. As a family never once were we anxious about the care mum had received we knew with confidence she was not only looked after but loved. This was a great comfort to us.
We look forward to being able to welcome you back into the home again. Thank you very much for taking the time to complete a review on behalf of our home and the care team. Best regards.
My mother has been a resident for 18/12months. The transition from home to care has been much easier because of the dedicated care given to her and us as a family. The staff are always welcoming and during the pandemic have kept us informed of policies re-visiting. They have done a tremendous job during pandemic keeping themselves and residents safe. It has been a great comfort for us as a family to know mum was safe.
Thank you for taking the time to complete a review on behalf of the home and the team, we are very grateful. Hope to see you soon. Best regards.
My brother-in-law lived at Emmaus House in Harrogate for 3 years, until he passed away in August last year. He was very well cared for in the home and felt very comfortable there. He was a very private man and this was respected by the staff but he also enjoyed mixing with other residents in the lounge when he wanted to.
Thank you very much for taking the time to publish this response, we are very grateful. Best regards.
My mother spent around 2 years at Emmaus House and I was very happy with the care and attention she received. The home did a tremendous job of keeping my mother and residents safe during the pandemic times. I would thoroughly recommend it to others.
Thank you so much for your review - the staff and I really appreciate you taking the time to complete this. Best wishes.
I visited so many care homes, after reading supposedly excellent reviews, but left them all with feelings of despair. My husband and I visited Emmaus one Sunday afternoon - we were met by a lovely, welcoming young man, who gave us a tour around. He'd worked there a good few years, always a good sign, and had a great sense of humour, I could see him and my mum getting on immediately. Mum was a Christian, so the Christian input was important, but the things that thrilled me were - they actively worked out who mum was likely to be able to make friends with and introduced her to them, they sat together at mealtimes. She was included. Mum loved puzzles and games - these were daily activities! No longer was she alone, left watching either Disney films or sport with strangers. She was treated with respect - I needed that for her. The staff were lovely and were led excellently from the top - so important. Mum has recently passed away but I would wholeheartedly recommend Emmaus House.
Hi Jane, thank you so very much for taking the time to review our care home. The team remembers your mum with great fondness, in fact, we added her name to our memory tree today as part of our reflections. Best regards.
All staff are kind, caring and professional, nothing is too much trouble and they always go out of their way to help. When visiting mum they make you feel like part of their family and they have taken time to get to know mum and are always attentive to her needs. Mum always appears clean and tidy and I love the way that they varnish Mum's nails and put her jewellery on for her. It warms my heart that mum is happy and settled and she told me that she likes her new house. The home and mum’s room is clean and tidy and warm and welcoming.
Many thanks for taking the time to complete a review of our home. I am really delighted that you feel that your mum is truly settled with us, we work hard to make this feel like home!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 March 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Awards / Recognitions (0)
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Accreditations
There are no accreditations posted yet for Emmaus House.
Meet the Team (1)

Having started aged 16 as a care assistant in a care home, Chrissie has extensive experience in the care sector. Over the years she has worked in a number of settings, including a home for those with disabilities and acquired brain injuries and a day centre for those with learning needs. Most recently she has managed care homes for older people. She is excited to be leading the team at Emmaus House, where the Christian faith is central to life at home.
Chrissie has two children. When not at work, she and her family enjoy trips out to the North Yorkshire coast, dabbling in rock pools and tucking into fish and chips for tea.
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