What types of Care is The Lodge registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Lodge have?

There are 26 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at The Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Lodge to the centre of York?

1.8 mile(s) as the crow flies, distance by road may be significantly further.

The Lodge care home, Main Street, Heslington, York, North Yorkshire YO10 5DX

The Lodge

Main Street, Heslington, York YO10 5DX

8.4 6 Reviews

Care Provided

Primary Care Categories

Older Person Care
Dementia
Physical Disability
Visual / Hearing Impairment

Length of Stay

Permanent Care
Respite Care

Care Types Provided

Residential Care
Dementia Residential Care
For a maximum of 30 Service Users

Dementia Care Types

Mild Dementia
Moderate Dementia
Advanced/Complex Dementia

Other Care Provided

Parkinson's Disease
Stroke
Palliative / End of Life Care
Convalescent Care

Facilities

Own Furniture if required
Pet Friendly (or by arrangement)
Close to Local shops
Near Public Transport
Lift
Stairlift
Wheelchair Access
Gardens
Residents Kitchenette
Phone Point in own room
Television point in own room
Residents Internet Access

Funding & Fees

Weekly Charges per Person

Self-Funded Residential Care: from £1320

These prices are only a guideline, please contact The Lodge to find out the exact price for your requirements.

Funding Types Accepted

Self Funding (Private)
Local Authority with Top Up
Local Authority
NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Roseville Care Homes Ltd

Person in charge

Jeanette Hudson (Manager)

Local Authority / Social Services

York City Council

Admission Criteria

Ages 65+

Care Home Design/Build

Purpose Built: No
Last Refurbishment: 2011

Room Information

Single Rooms (26)
Couples/Companion Rooms (2)
Single Rooms with Ensuite Wet Room (11)

Visiting

Visitors and relatives of the service users can visit anytime. Other visitors would be encouraged to make an appointment by phone or E-Mail.

Parking

There is on site parking at "The Lodge" but this is limited. Parking is available at the University sports complex almost next door.

Review from Sharon P (Granddaughter of Resident) published on 3 October 2024 Submitted via Website • Report

Overall Experience

My gran has been in The Lodge since August and I can honestly say that this has been such a positive move not only for her but also for us as a family. Over the past year, she had lost her 'sparkle' but since moving into The Lodge she now has a new lease of life, she loves being around the other residents,

the meals are lovely and the activity program is amazing in fact she enjoys it so much we have become an inconvenience to her when we visit as it takes her away from the time she spends with everyone else! Regarding the care aspect, this is first class, communication with the management team/staff members has far surpassed any expectations that I had, and nothing is too much trouble. Whenever we call to see her (on spec) she is always clean, well cared for and having a great time. I would not hesitate to recommend The Lodge to anyone looking for a high standard of care for their loved ones, it is a very hard decision making the move into a care home but we are so pleased we chose here.

Reply from Jeanette Hudson, Manager at The Lodge

Myself and the team would like to thank you for your kind words and review.

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Review from Tina B (Daughter of Resident) published on 20 June 2024 Submitted via Website • Report

Overall Experience

My mum has lived here since last October, she has Dementia. The staff are exceptional in their care of residents, they are always clean, the chefs prepare fresh meals daily and they always look delicious. We visit when we want and that is always a good sign. There are 2 ladies who do activities throughout

the day, they take residents out they have parties like the one for D-Day and singers coming in scouts, local Priest comes and does a service they have a beautiful garden they can sit out in and have BBQs. It's a small well-run care home and we are thankful our mum is there as she is happy and we are happy.

Reply from Jeanette Hudson, Manager at The Lodge

Myself and all the staff would like to thank you for your kind words.

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Review from Stephen W (Son of Resident) published on 29 April 2024 Submitted via Website • Report

Overall Experience

Dad was very well cared for by a great team at the Lodge, though understaffed and overworked the team was appreciated by all my family. I note there is no facility to review the company Roseville Care Homes here - and this is the focus of my serious complaint. When Dad passed away another payment of

monthly fees had been made. So I expected it would be straightforward to recover this. The accounts department sent me a claim form and explained that they need 60 days to consider this. This period came and went, but no refund. In a phone call, I was promised repayment within the week, alas nothing. My emails and phone calls are not answered. My family is appalled at the lack of courtesy, considering our dad had lived there for some years his life savings were spent there. Some families might not expect refunds of overpayments, and clearly Roseville do not see this as important. I now have to involve solicitors to try and recover this money and CQC notified. Feedback here from Roseville, please?

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Review from Michael W (Son of Resident) published on 7 September 2023 Submitted via Website • Report

Overall Experience

My mum originally went into The Lodge care home in May 2023 initially for respite and is still there at present. Mum has been the happiest I have seen her in a long time, and this is due to the wonderful caring management team, activities team, and all the staff who work there. They really have helped

my mum to come out of herself, and have encouraged her to join in with activities, which she thoroughly enjoys. Garden parties, trips out for meals, flower arranging and baking to mention just a few. Mum's room is beautiful, home from home, and have even encouraged Mum to try different foods, which she is enjoying. It's not an easy decision to make when contemplating care for parents/family but myself, my wife and father can honestly say it was the right thing to do, her smile says it all when we arrive, and this is all down to the care at The Lodge. Each and everyone is amazing. Well done to you all, and a very big thank you to you all for what you do and are doing.

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Review from Joan W (Sister of Resident) published on 18 June 2023 Submitted via Website • Report

Overall Experience

I can't praise the staff at The Lodge care home highly enough as a family we can now spend quality time with my sister, the difference in her is amazing, all the staff are so loving and caring, it's like walking into a family, I can't believe how lucky we are to have found somewhere like this.

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Review from Jacqui H (Daughter of Resident) published on 18 June 2023 Submitted via Website • Report

Overall Experience

Our family are really encouraged by the care my mother is receiving at The Lodge. Although she was unsettled to begin she soon relaxed and became part of the lovely community who reside there. She loves her room, her new friends and the staff and is happy to take part in so many relevant activities

which she has missed out on for such a long time. From a happy daughter.