Hadrian House

Garden Street, Blaydon-on-Tyne NE21 4AG
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9.6 44 Reviews
  • Hadrian House, Blaydon-on-Tyne
Hadrian House in Gateshead is a warm and welcoming care home. The skilled team provides short-term and permanent residential care, as well as care for people living with dementia.

Every aspect of your loved one’s care and lifestyle at Hadrian House is tailored to their needs and wishes. The team plans activities around their hobbies, creates menus to include the dishes they like, and designs care plans that give them the support they need while getting the most out of each day.

In addition to cosy seating areas where residents can relax or catch up with visitors, the bedrooms are comfortable and spacious, and each has an en-suite bathroom. Some open onto the secure gardens, which are lovely for enjoying some sunshine or bird watching.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1150
  • Self-Funded Residential Dementia Care: from £1240
  • RESPITE Self-Funded Residential Care: from £1200
  • RESPITE Self-Funded Residential Dementia Care: from £1290

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Hadrian House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Jane Fox (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (63)
  • Single Rooms with Ensuite Wet Room (63)

Parking

  • On site

Hadrian House Reviews (44)

9.6

Hadrian House has a Review Score of 9.6 (9.615) out of 10, based on 16 reviews in the last 2 years.
Over all time Hadrian House has 44 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Hadrian House
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Total of 44, showing 21-40
Review from Judith W (Daughter of Resident) published on 6 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
An excellent care home. All the staff care deeply about the residents and strive to make them happy.
My mum is safe and well cared for. The communal lounges are friendly and comfortable. The cooking smells from the kitchen smell delicious and my mum likes the food.
Thank you.
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Review from A W (Nephew of Resident) published on 2 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has always been looked after so well at Hadrian House. The staff are so hardworking and caring, not to mention patient! Hadrian House itself is immaculately clean, my aunt was encouraged to bring some of her own possessions when she moved in which means her room is very pleasant. We would recommend
it to anyone.
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Review from Allison C (Granddaughter of Resident) published on 29 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hadrian House is a lovely environment with very caring staff.
The manager and staff were extremely supportive in accommodating my 97 year old grandad, and it’s lovely to see him happy and well cared for.
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Review from J D (Daughter of Resident) published on 29 November 2021 Submitted via Website • Report
Overall Experience 3.0 out of 5
Due to restrictions cannot fully comment on facilities, activities, food etc. Staff are very friendly and seem to care about the residents but as my mother went into care in lockdown I cannot comment on everything as limited access.
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Review from Ian S (Son of Resident) published on 29 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I live in Sussex, so visiting Mum is difficult. We have daily phone contact, and the staff are always pleasant and helpful. They recognise my voice and always exchange pleasantries before passing me over to Mum.
On the occasions we have managed to visit, they have been friendly and welcoming. Even
staff on their break outside the house say hello and ask if we are ok. Mum's room has always been clean, tidy and her personal belongings clean and well cared for. The Covid protocols have always been evident.
Mum is always treated with respect and encouraged to take part in activities. They cope well with her dementia. As far as we've seen, this applies to other residents too.
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Review from S H (Daughter of Resident) published on 25 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I always have a very good experience when visiting my mother in Hadrian House, Blaydon. The staff are always very nice, friendly and always are very respectful of my mam. I also had an elderly aunt who was a resident in this care home for many years until she sadly passed away therefore when my mam
needed 24 hours care me and the family did not hesitate choosing for my mam going into this care home. I also know that a lot of the staff have been there many years which tell a story in itself.
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Review from Christine P (Daughter of Resident) published on 25 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We as a family can't fault the staff or care provided for our mother. A lovely, clean, friendly place and very well run especialy in these times of Covid. As the extra work the staff have to do can't make it easy. Our mother is happy and well cared for and we are so grateful for that.
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Review from Susan J (Daughter of Resident) published on 25 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has been a resident for almost 11 months and the improvement in her health both physically and mentally is wonderful to see.
She struggled greatly during the lockdown living alone and not able to go out and attend a local day centre while suffering from dementia.
The staff have welcomed
her and our family during a very difficult time especially when we were unable to visit, talking to her regularly on the phone.
It's a great relief to us knowing she is safe and well.
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Review from D T (Daughter of Resident) published on 12 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to write a few words to express our gratitude to Hadrian House for all the love, attention, professionalism from carers and staff at Hadrian House. The end of life care was exceptional and she was treated with dignity and love. Thank you.
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Review from S S (Daughter of Resident) published on 25 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Open day very good. All the residents were there and had a very good singer who had some residents on their feet dancing. The staff were spot on.
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Review from George W (Brother-in-law of Resident) published on 23 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff very friendly and efficient. Any minor complaints dealt with immediately. Had a lovely afternoon at the open day.
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Review from Wendy B (Daughter of Resident) published on 13 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and manager at Hadrian are excellent. My mother is quite demanding and I worry she may be putting onto the girls, but they all assure me that she is no bother to them. When walking into Hadrian it always smells nice. I am happy that there are activities and days out for the residents as I
can imagine the boredom. Very happy overall.
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Review from H S (Regular Volunteer) published on 16 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was cared for in Hadrian House from September 2013 until her passing in Jan 2018.
I continue to come here every two weeks to visit and see residents and staff.
My mother, who had dementia, was very well cared for and treated with dignity and respect at all times.
Very fond memories and
staff always on hand and always cheerful.
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Review from Margaret M (Son of Resident) published on 15 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved into Hadrian House in March 2018. The staff are very friendly and caring. The food is excellent. All of our family have nothing but the highest of praise for the standard of care she has received. She has settled really well and is very happy and safe and we are all made to feel very
welcome any time. A big thank you to you all.
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Review from Lyn J (Daughter of Resident) published on 11 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came to Hadrian House last year, July 7th. She was keen to be here. For the next 7-10 days, she was a bit worried - kept asking "why are we here?". Then, almost immediately, Mum had settled down. The carers and staff are just wonderful. They smile and talk to the people. The rooms are very clean.
Lots of people love the food, with sensible portions. People are being looked after with care, fun and support. Shower and bath are very suitable. Carers and people have good times of laughing. Hadrian House seems to be very well managed.
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Review from Stephen F (Son of Resident) published on 5 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother transferred in from a lower dependency care home. She settled in very well. She is well cared for by caring staff in excellent facilities.
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Review from Valerie I (Sister-in-law of Resident) published on 2 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely staff, I find everyone very helpful.
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Review from B S (Resident) published on 2 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I came into this home it was not what I expected, I expected something your grandmother would say, such as stay away from places like that. The staff here are second to none. I would rate this place second to none.
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Review from Joe T (Son of Resident) published on 2 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are friendly and helpful and the home appears to be well run and maintained.
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Review from Peter B (Nephew of Resident) published on 29 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle has been in Hadrian House for 6 months and during that time has received excellent care. The home is very well run and a credit to all who work there.
Caring staff who have at times a difficult job always seem to find time for individual residents needs and I have seen many acts of kindness
over the months.
It is a safe and caring environment for my uncle and I would have no hesitation in recommending it to anyone in a similar position.
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Current Review Score: 9.6 (9.615)

Overview of Review Score

The Review Score of 9.6 (9.615) out of 10 for Hadrian House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.615 for Hadrian House is calculated as follows: ( (133 Excellents x 5) + (37 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) + (4 Very Poors x 1) ) ÷ 182 Ratings = 4.615
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hadrian House is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Sep 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (100)

Meet the Team (1)

Jane

Jane Fox

Job Title: Home Manager Joined: 2014

I joined Care UK in 2014 as I knew it was a great company to work for. It was rapidly becoming the number one care provider in the UK (which it’s subsequently achieved) and I wanted to be on board!


I’m an experienced home manager and have also worked as an operational manager in a housing association. I think to be a success in this role you need to be a combination of things: kind and caring, as well as organised, driven and innovative.


I love working at Hadrian House. We have a wonderful team here, who I’m hugely proud of, and I enjoy all day every day. We’re working hard to achieve our goals, and evidencing the great care we provide, so we’re ready to match – or hopefully enhance – our rating at our next CQC inspection.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hadrian House to verify any information. View our terms and conditions. Hadrian House has an Enhanced Service - more info.