
We would highly recommend this care home Thank youTara F(Daughter of Resident/Service User)

Can not fault the care, compassion and facilities of Northbourne.D C(Granddaughter of Resident/Service User)


We would highly recommend this care home Thank youTara F(Daughter of Resident/Service User)

Can not fault the care, compassion and facilities of Northbourne.D C(Granddaughter of Resident/Service User)


Anchor's Northbourne is a Gateshead care home, located in a quiet setting in Low Fell.
The home provides residential and dementia care for up to 33 older people and is close to local shops, amenities and public transport.
The home continues to welcome new residents for shorter stays, respite care and convalescence, in addition to longer-term and permanent care for older people who require 24-hour support.
Residents benefit from a...
Care Provided by Northbourne
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 34 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Northbourne will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Northbourne for full pricing details and T&Cs.
Contact Northbourne to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Mark Horton (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1990
- Last Refurbishment: 2007
Room Information
- Single Rooms (34)
- Single Rooms with ensuite Wet Room (34)
Visiting
- Visitors are welcome at Northbourne.
Parking
- Onsite parking is available, including disabled spaces.
Northbourne Reviews (48)
Northbourne has a Review Score of 9.3 (9.329) out of 10, based on 9 reviews in the last 2 years.
Over all time Northbourne has 48 reviews.
Lots to do and keep everyone occupied. The choir is excellent.
The only problem is her hearing aids are missing quite often. She is unable to hear anything without them. As staff wearing masks at the moment she will not be able to lip read.
I can't describe how much I appreciate this care home and it's staff. They are all truly amazing.
Northbourne care home constantly provides mam a safe, secure and caring environment. Mam is always clean and tidy when I visit. the staff are around if I have any questions regarding mam. There is always a positive family feel when I visit. The staff constantly engage with residents.
My mother has been at Northbourne for two-and-a-half years and during that time, the treatment and care given to her has been exemplary. The staff always treat her with dignity and respect. Medical appointments are made for her promptly when required. Residents are encouraged to partake in the daily activities. Some staff go the extra mile by transporting her to social events or bespoke yoga lessons. Northbourne is an outstanding care home.
Caring staff and good care.
I know my father-in-law is happy living here and is well cared for. The staff are very caring and nothing is a problem.
I would just like to say that placing my Mum in this Care home was the worst decision I have ever made. She was only in approximately 6 weeks. I would not recommend this home to anyone who cares for their loved ones. There are many reasons for this which I cannot go into after taking legal advice. If thinking about it, think twice.
Thank you for your feedback and we are sorry that you were unhappy with our care. The circumstances of your complaint have been discussed with you in detail. Providing a very high standard of care and the safety of our residents is paramount, where our most recent CQC inspection rated Northbourne Outstanding.
My husband's nanna lived at Northbourne for a few months and was well looked after and settled in straight away. She loved the staff and all the staff are always welcoming and caring. The cleanliness of the home is lovely and food is excellent, always plenty of activities if residents wish to participate. Would definitely recommend Northbourne.
Very good facilities and the residents are happy and cared for. The environment is clean and warm and the food is well prepared and varied.
A lovely "feel" every time we come in - we can feel the love the staff have for the residents.
This was one of a number of care homes we visited and I have to say was the best by far. The level of care provided by staff is first class and facilities available to residents is second to none. This has been a massive factor in terms of how quickly my mother has settled into her new surroundings. She loves it, loves the staff and has quickly made some friends. Overall she is happy and content for the first time in a long time and feels safe and well looked after. Thank you.
My grandma has recently moved into Northbourne and I couldn’t be happier with the move. To say she has flourished would be an understatement. My grandma has commented on a few occasions how happy she is and has said she didn’t know places like this existed-if she knew what it was like she would have come in years ago. The staff are amazing, caring, friendly, respectful and fun to be around, food is wonderful, the place is clean, tidy and there’s so many areas to enjoy within the home-everything is designed with the benefit of the residents in mind. 10 out of 10.
I'm very happy that my grandma is residing in this lovely care home. The standard of care and comfort are extremely high. The "hub" that includes a residents' cinema, bar and a hairdresser. My grandma looks much happier and well and I take great comfort from that.
My mother has come into Northbourne in this last few weeks. She was in assessment care prior to this and was very unsure about moving into a care home. To say she is happy in there would be a huge understatement. The hub is a lovely area for my mam to use and she joins in all of the activities which she loves. She has really blossomed since moving in. I am also very impressed by all the care workers.
My auntie came here about 1 year ago after a bad fall at her flat. She also has the onset of Alzheimers/dementia. She has settled in great, and the staff are fantastic with the residents.
They pop in to have a laugh as well as look after her. Each time I visit, the staff left me know how she has been and are very accommodating, offering coffee and a snack when I'm here. I feel that my auntie is in an outstanding place for residents to be looked after.
My husband did not enjoy being "in respite" but when we found Northbourne he was happy to embrace respite time which was helpful to me as a carer and great for him. The homely atmosphere there was encouraging from the first. The residents whether respite or long stay was central to the way the home ran and in the way the clients were cared for. Tailor made to an individual- reassuring for relatives - win-win. Thank you.
Unable to find any complaints.
Extremely well cared for. Good food, very clean and comfortable conditions every possibly situation catered for. Very caring staff.
Where possible everyone is included, residents and guests.
Staff are always helpful and kind.
Since then she has been treated with great kindness and respect.
I have no hesitation in recommending Northbourne.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 January 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 12 Jun 2026
Anchor care homes across the North, including Northbourne in Gateshead are inviting local people to come together and enjoy the football this summer as they host World Cup Socials during...
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Newcastle are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
- 09 Oct 2024
Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...
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Accreditations
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Meet the Team (0)
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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Northbourne to verify any information. View our terms and conditions. Northbourne has an Enhanced Service -more info.