
We would highly recommend this care home Thank youTara F(Daughter of Resident/Service User)

Can not fault the care, compassion and facilities of Northbourne.D C(Granddaughter of Resident/Service User)


We would highly recommend this care home Thank youTara F(Daughter of Resident/Service User)

Can not fault the care, compassion and facilities of Northbourne.D C(Granddaughter of Resident/Service User)


Anchor's Northbourne is a Gateshead care home, located in a quiet setting in Low Fell.
The home provides residential and dementia care for up to 33 older people and is close to local shops, amenities and public transport.
The home continues to welcome new residents for shorter stays, respite care and convalescence, in addition to longer-term and permanent care for older people who require 24-hour support.
Residents benefit from a...
Care Provided by Northbourne
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 34 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Northbourne will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Northbourne for full pricing details and T&Cs.
Contact Northbourne to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Mark Horton (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1990
- Last Refurbishment: 2007
Room Information
- Single Rooms (34)
- Single Rooms with ensuite Wet Room (34)
Visiting
- Visitors are welcome at Northbourne.
Parking
- Onsite parking is available, including disabled spaces.
Northbourne Reviews (48)
Northbourne has a Review Score of 9.3 (9.329) out of 10, based on 9 reviews in the last 2 years.
Over all time Northbourne has 48 reviews.
The manager and her team do a fantastic job in what are very demanding conditions. I cannot praise all of the team at Northbourne highly enough for all they do for the residents. From day one my mum has received the highest of care and hygiene and attending 24 hours, seven days a week. Please pass on my heartfelt thanks to this hardworking, totally professional team without whom my mother would not be in such a good state of health and wellbeing.
Thank you, Northbourne and thank you to the manager and your fantastic team. My family and I cannot praise you all enough.
Since my mother-in-law went into Northbourne we have been overwhelmingly impressed with the standard of care from the manager and staff. They genuinely care about the care users and we are so grateful we can feel safe, knowing she is so well looked after.
We cannot praise the whole facility enough. It is an awful thing to put a parent into care but we could not be happier with the care my mother-in-law receives.
Well done to all!
My mother recently moved into Northbourne, everyone has been so helpful from the initial assessment to helping to move in her furniture in. The home is very warm and welcoming. Her room was freshly painted and clean. The staff always have time for her and try to get her to join in the activities. Medicine is given correctly, food is excellent with plenty of snacks, tea and juice readily available. All staff are very cheerful and always ready to update me on how my mam is doing.
My mother has settled in and is 97 years and in a few weeks, she has gone from sitting alone for hours having falls etc into a really supportive home. Management has provided great support to our family throughout. The activities and support given have been wonderful and range from singing, sewing, painting, pottery, baking etc. Residents are genuinely very happy Christmas approaching has been fun for all. My um has been very happy since admission four months ago and we are happy too.
We visited Northbourne and felt it was the best in the area. They cared for my Mam in law for 4 years, some of which were very challenging. The care she received was above and beyond what was expected. All the staff, from the chefs to the domestics, the carers and even the administration staff, couldn't do enough for her during the end of life care that she received.
My Mam in law passed away with love and dignity, as a family, we can't thank everyone, and we mean everyone, that works there for the support they showed us at this sad time.
I can not praise the staff enough, from the catering staff, domestics, carers, management and everyone you come into contact with, they go above and beyond. It is a difficult time for family but they all helped with a smile and understanding. Although mam was hard work they treated her with love, care, and dignity as though it was their mam, they have helped us through bad times. The home feels good, just walking through the door we knew. It is happy, very clean, no smells, friendly, welcoming, safe, approachable and they listen.
Good excellent care. Food excellent. Caring staff.
Visited in hospital by Manager and Deputy Nurse. Arrive in care home. Immediate impression that has continued: Professional, experienced, extremely helpful and friendly. Accommodation: room ideal size. Meals: excellent. Activities: fun/interesting. Would I return? "like a shot" as they say. Unlike two previous short stays elsewhere (not Anchor housing).
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 January 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 12 Jun 2026
Anchor care homes across the North, including Northbourne in Gateshead are inviting local people to come together and enjoy the football this summer as they host World Cup Socials during...
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Newcastle are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
- 09 Oct 2024
Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...
There are no upcoming events for Northbourne.
Accreditations
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Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Northbourne to verify any information. View our terms and conditions. Northbourne has an Enhanced Service -more info.