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Northbourne

Durham Road, Low Fell, Gateshead, Tyne & Wear NE9 5AR
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We would highly recommend this care home Thank youTara F(Daughter of Resident/Service User)
Northbourne, Gateshead
Can not fault the care, compassion and facilities of Northbourne.D C(Granddaughter of Resident/Service User)
Northbourne, Gateshead
Northbourne, Gateshead

Anchor's Northbourne is a Gateshead care home, located in a quiet setting in Low Fell.

The home provides residential and dementia care for up to 33 older people and is close to local shops, amenities and public transport.

The home continues to welcome new residents for shorter stays, respite care and convalescence, in addition to longer-term and permanent care for older people who require 24-hour support.

Residents benefit from a...  

Care Provided by Northbourne

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 34 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,160From £1,260
Residential Dementia CareFrom £1,160From £1,260

Fees can vary depending on care needs and other factors. Colleagues at Northbourne will be happy to discuss our weekly fees with you and what our fees include.

Contact Northbourne to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in charge

  • Mark Horton (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1990
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (34)
  • Single Rooms with ensuite Wet Room (34)

Visiting

  • Visitors are welcome at Northbourne.

Parking

  • Onsite parking is available, including disabled spaces.

Northbourne Reviews (48)

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9.3

Northbourne has a Review Score of 9.3 (9.329) out of 10, based on 9 reviews in the last 2 years. Over all time Northbourne has 48 reviews.

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Showing 48 reviews matching selected criteria
Review from Steven C (Son of Resident) published on 19 January 2018 Submitted via Postal Card
Overall Experience

The manager and her team do a fantastic job in what are very demanding conditions. I cannot praise all of the team at Northbourne highly enough for all they do for the residents. From day one my mum has received the highest of care and hygiene and attending 24 hours, seven days a week. Please pass on my heartfelt thanks to this hardworking, totally professional team without whom my mother would not be in such a good state of health and wellbeing.

Thank you, Northbourne and thank you to the manager and your fantastic team. My family and I cannot praise you all enough.

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Review from Helen B (Daughter-in-law of Resident) published on 9 January 2018 Submitted via Postal Card
Overall Experience

Since my mother-in-law went into Northbourne we have been overwhelmingly impressed with the standard of care from the manager and staff. They genuinely care about the care users and we are so grateful we can feel safe, knowing she is so well looked after.

We cannot praise the whole facility enough. It is an awful thing to put a parent into care but we could not be happier with the care my mother-in-law receives.

Well done to all!

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Review from Carol A (Daughter of Resident) published on 8 January 2018 Submitted via Website
Overall Experience

My mother recently moved into Northbourne, everyone has been so helpful from the initial assessment to helping to move in her furniture in. The home is very warm and welcoming. Her room was freshly painted and clean. The staff always have time for her and try to get her to join in the activities. Medicine is given correctly, food is excellent with plenty of snacks, tea and juice readily available. All staff are very cheerful and always ready to update me on how my mam is doing.

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Review from Barbara S (Daughter of Resident) published on 5 January 2018 Submitted via Postal Card
Overall Experience
Mother was admitted to Northbourne in September 2017. On arrival, she was treated with respect and care and that has continued throughout. All the staff from senior to new staff are very helpful and do all they can with a caring and friendly approach.

My mother has settled in and is 97 years and in a few weeks, she has gone from sitting alone for hours having falls etc into a really supportive home. Management has provided great support to our family throughout. The activities and support given have been wonderful and range from singing, sewing, painting, pottery, baking etc. Residents are genuinely very happy Christmas approaching has been fun for all. My um has been very happy since admission four months ago and we are happy too.

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Review from Lynn W (Daughter-in-law of Resident) published on 6 February 2017 Submitted via Website
Overall Experience
As a family, we were faced with my Mam in law having dementia.
We visited Northbourne and felt it was the best in the area. They cared for my Mam in law for 4 years, some of which were very challenging. The care she received was above and beyond what was expected. All the staff, from the chefs to the domestics, the carers and even the administration staff, couldn't do enough for her during the end of life care that she received.

My Mam in law passed away with love and dignity, as a family, we can't thank everyone, and we mean everyone, that works there for the support they showed us at this sad time.

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Review from Christine B (Daughter of Resident) published on 20 December 2016 Submitted via Postal Card
Overall Experience

I can not praise the staff enough, from the catering staff, domestics, carers, management and everyone you come into contact with, they go above and beyond. It is a difficult time for family but they all helped with a smile and understanding. Although mam was hard work they treated her with love, care, and dignity as though it was their mam, they have helped us through bad times. The home feels good, just walking through the door we knew. It is happy, very clean, no smells, friendly, welcoming, safe, approachable and they listen.

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Review from Anne K (Sister of Resident) published on 24 November 2016 Submitted via Postal Card
Overall Experience

Good excellent care. Food excellent. Caring staff.

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Review from Elizabeth H (Resident / Service User) published on 4 November 2016 Submitted via Postal Card
Overall Experience

Visited in hospital by Manager and Deputy Nurse. Arrive in care home. Immediate impression that has continued: Professional, experienced, extremely helpful and friendly. Accommodation: room ideal size. Meals: excellent. Activities: fun/interesting. Would I return? "like a shot" as they say. Unlike two previous short stays elsewhere (not Anchor housing).

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 January 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 12 Jun 2026

    Anchor care homes across the North, including Northbourne in Gateshead are inviting local people to come together and enjoy the football this summer as they host World Cup Socials during...

  • 19 Dec 2025

    Residents and colleagues at Anchor care homes across Newcastle are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...

  • 09 Oct 2024

    Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...

Upcoming Events

There are no upcoming events for Northbourne.

Awards / Recognitions (15)

  • 30 Jan 2026Recipient: Anchor
  • 31 Jan 2025Recipient: Anchor
  • 31 Jan 2024Recipient: Anchor

Accreditations

There are no accreditations posted yet for Northbourne.

Meet the Team (0)

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