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Ashfield Court

Great Lime Road, Forest Hall, Newcastle upon Tyne, Tyne & Wear NE12 9DH
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Ashfield Court, Newcastle upon Tyne
Ashfield Court, Newcastle upon Tyne
Ashfield Court, Newcastle upon Tyne

Ashfield Court Care Home is situated in the Forest Hall area of Newcastle. It is within easy walking distance of local shops and amenities and is well served by public transport.

Many people who visit Ashfield Court comment on the warm and homely feel they get the minute they walk in and are greeted by friendly, smiling staff.

It has a people-centred approach and staff like to get to know their residents...  

Care Provided by Ashfield Court

Type of Service

  • Residential Home
  • For a maximum of 46 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Group / Owner

Person in charge

  • Mandy Teruel(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024

Room Information

  • Single Rooms (46)

Ashfield Court Reviews (35)

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9.3

Ashfield Court has a Review Score of 9.3 (9.337) out of 10, based on 11 reviews in the last 2 years. Over all time Ashfield Court has 35 reviews.

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Showing 35 reviews matching selected criteria
Review from Jennifer W (Wife of Resident) published on 10 June 2026 Submitted via Postal Card
Overall Experience

From our very first experience of Ashfield Court, we as a family felt very happy and relaxed about our loved one joining them. Attention to detail is excellent to make the stay as comfortable as possible. Every angle is covered to the highest degree.

Reply from Francesca MacDuff-Varley, Marketing Manager at Ashfield Court

Thank you for your wonderful review - your kind words and fantastic feedback will be shared with all the Ashfield Court team.

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Review from Russell B (Son of Resident) published on 22 May 2026 Submitted via Postal Card
Overall Experience
I believe my dad is well looked after and well cared for. If there is ever an issue it is dealt with quickly and efficiently.

Overall I am very happy with my dad's care.

Reply from Francesca MacDuff-Varley, Marketing Manager at Ashfield Court

Thank you for your lovely review, your kind words will be passed to all our Ashfield Court team.

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Review from I S (Daughter of Resident) published on 12 May 2026 Submitted via Postal Card
Overall Experience

Ashfield Court is a very nice care home, the staff are very friendly to the residents and their families they all receive the same level of care, patience and polieness, nothing is too much trouble. The home is like like a home from home.

Reply from Francesca MacDuff-Varley, Marketing Manager at Ashfield Court

Thank you for taking the time to leave review - your kind words and lovely feedback will be shared with all our Ashfield Court team.

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Review from C C (Daughter of Resident) published on 6 May 2026 Submitted via Postal Card
Overall Experience

Good services. No complaints at all. Mum really well cared for. Lovely staff.

Reply from Francesca MacDuff-Varley, Marketing Manager at Ashfield Court

Thank you for leaving a lovely review, your positive feedback will be shared with all our team.

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Review from B G (Daughter of Resident) published on 1 May 2026 Submitted via Postal Card
Overall Experience

Mam has been a resident at Ashfield for almost fifteen years now. Since the day mam arrived everyone was so kind, caring and helpful. Any worries or problems you might have are resolved straight away, which is always reassuring. Mam always took part in activities when she first arrived - baking, crafts, and bingo, which she loved, but sadly she can no longer take part as her Alzheimer's worsened. She now just loves her treats and cuddles and knowing when we leave her she will be loved and cared for by everyone. Thank you to all the wonderful staff that work there.

Reply from Francesca MacDuff-Varley, Marketing Manager at Ashfield Court

Thank you for your wonderful 5-star review, your kind words and positive feedback will be shared with all our Ashfield Court team.

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Review from M D (Grandson of Resident) published on 23 April 2026 Submitted via Postal Card
Overall Experience

The staff are really professional, helpful and good company for my grandma. The home is always clean and always asking my grandma if she needs anything.

Reply from Francesca MacDuff-Varley, Marketing Manager at Ashfield Court

Thank you for your lovely review - your kind words and positive feedback will be shared with all the Ashfield Court team.

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Review from Sue T (Daughter of Resident) published on 27 January 2026 Submitted via Website
Overall Experience

My Mum was a resident for over 2yrs at Ashfield.She was looked after extremly well .It is a bright welcoming care home,staff always smiling and a comforting chat with us if needed.Great selection of food and activities which she enjoyed.She celebrated her 100th Birthday there Dec.2024.Thank You to all of you for taking care of her and the way you all helped us get through the sad day of her passing away.She was always smiling so that speaks volumes.

Reply from Francesca MacDuff-Varley, Marketing Manager at Ashfield Court

Thank you for your lovely review, your mum was very special to all at Ashfield Court. You r kind feedback will be passed to all our Colleagues.

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No Rating
Review from K D (Daughter-in-law of Resident) published on 24 July 2025 Submitted via Postal Card
Overall Experience

When visiting my mother in law she's happy, always telling us about the food (she enjoys it), loves having a bath. Staff are friendly, always popping in for a chat.

Reply from Francesca MacDuff-Varley, Marketing Manager at Ashfield Court

Thank you for your amazing feedback, your wonderful review comments will be shared with all the Ashfield Court team.

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Review from Lorna L (Daughter of Resident) published on 11 July 2025 Submitted via Postal Card
Overall Experience
Ashfield Court do their absolute best to meet the variable needs of my mum. She is treated as an individual person, a person in her own right!
The overall care of my mum and my dad (who visits every day) is wonderful.
Our family is kept up to date with any changes in behaviour or mds.

We are very happy and grateful for the care our Mum receives.

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Review from M D (Son of Resident) published on 3 July 2025 Submitted via Postal Card
Overall Experience

On the whole, our experience of Ashfield Court is a pleasant one. The management and staff are always helpful and will endeavour to help us with any queries we have. When we leave the premises, we feel reassured that my mother is being cared for in a caring and pleasant atmosphere.

Reply from Francesca MacDuff-Varley, Marketing Manager at Ashfield Court

Thank you for your lovely review, your positive feedback will be passed to all our team.

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Review from Eileen D (Resident / Service User) published on 18 June 2025 Submitted via Postal Card
Overall Experience

I am a resident at Ashfield Court Care Home and find everything excellent, that's staff, care, and food, nothing seems any bother. I have not marked activities as I don't take part and am quite happy in my own company.

Reply from Francesca MacDuff-Varley, Marketing Manager at Ashfield Court

Thank you for your wonderful 5-star review for Ashfield Court, your feedback will be passed to all the team.

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Review from J H (Daughter of Resident) published on 16 April 2024 Submitted via Postal Card
Overall Experience

After her first full month in the home, my mother has found the staff very friendly and helpful. She is gradually learning that they will try to accommodate any wants and routines, provided she asks or tells them what is required! The home is clean and tidy and management is on the ball and responsive to any questions/problems. Have only had a small issue with her commode and sensor mat not being put out properly on several nights and the buzzer not being properly connected which is a bit of a worry. She likes the home-cooked food too! There has been an elastic band under the bed for several days.

Reply from Francesca MacDuff-Varley, Marketing Manager at Ashfield Court

Thank you for your fantastic review. Your feedback on areas we can improve on is much appreciated and will be passed to the team so we can look into these immediately for you.

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Review from J S (Sister-in-law of Resident) published on 7 March 2024 Submitted via Postal Card
Overall Experience

My brother-in-law settled easily and spoke highly of the care he was given. His room was always kept clean as were the public spaces. We were never around at meal time though we did have an excellent meal in the bar on Christmas day. The staff always brought us up to date with his progress as we arrived and always had a smile for us. The residents didn't seem up to the activities much preferring to be sit in the lounge.

Reply from Francesca MacDuff-Varley, Marketing Manager at Ashfield Court

Thank you for your lovely review and feedback that will be passed on to the team.

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Review from Claire R (Daughter of Resident) published on 22 February 2024 Submitted via Postal Card
Overall Experience

My mum has been looked after at Ashfield Court for the last year and I can't speak highly enough of the entire staff there. From the time of admission, they treated Mum with dignity and compassion and I was impressed with how quickly they became attuned to my mum's needs, her little ways and idiosyncrasies and personality traits. Staff were also quick to act if Mum was unwell and needed medical assistance. I would not hesitate to recommend Ashfield Court to anyone.

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Review from Stephen R (Son of Resident) published on 16 February 2024 Submitted via Postal Card
Overall Experience

I can't give all the staff at Ashfield Court enough praise, they cared for my mam for 12 months until her passing. In that time, I could sleep at night knowing she was in good hands, nothing was too much trouble and my mam 'loved' all the carers. Thank you for making my mam's final days happy and comfortable.

Reply from Francesca MacDuff-Varley, Marketing Manager at Ashfield Court

Thank you for your lovely review and kind words about our team, these will be passed on to them all.

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Review from Susan R (Daughter of Resident) published on 20 November 2023 Submitted via Postal Card
Overall Experience
Excellent care staff, loving and caring.
Spotless care home.
Food home-cooked, no frozen meals.
Lovely outdoor area.
Plenty of activities to occupy the residents.

A new bar and room for families to spend private time together - opening soon.

Reply from Francesca MacDuff-Varley, Marketing Manager at Ashfield Court

Thank you for your 5-star review; your wonderful feedback will be passed on to the team.

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Review from C S (Daughter of Resident) published on 8 November 2023 Submitted via Postal Card
Overall Experience

My mam was in Ashfield Court as a respite resident for four months. The staff and management couldn't do enough for her. She was well looked after and cared for. Staff were friendly and helpful. If care is ever needed in the future I would certainly place her there again.

Reply from Francesca MacDuff-Varley, Marketing Manager at Ashfield Court

Thank you for your lovely review and kind words, these will be passed to all our team.

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Review from Kevin M (Son of Resident) published on 2 November 2022 Submitted via Postal Card
Overall Experience

My mother has been here less than 3 weeks but we have been allowed to bring lots from her home to ensure she has familiar belongings. The care and effort put into her rehabilitation has been superb, giving her more freedom. Staff are always friendly towards any visitors and encourage my mother to engage with others and join in any activities as much as possible which has helped her to settle more easily.

Reply from Francesca MacDuff-Varley, Marketing Manager at Ashfield Court

Thank you for your lovely review and kind words, these will be passed to the team.

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Review from C T (Wife of Resident) published on 1 September 2022 Submitted via Postal Card
Overall Experience

From my husband on his first day (short-term care), he was welcomed by all staff. Manager was waiting to show us around and taken to his room. His vegan diet was talked about with the kitchen staff (excellent). Staff are all working on his care plan for returning home in the future. The manager is approachable if we have questions as id all staff. (Very well done).

Reply from Francesca MacDuff-Varley, Marketing Manager at Ashfield Court

Thank you for such a lovely review - your fantastic feedback will be passed on to the team.

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Review from Allison M (Daughter of Resident) published on 25 August 2022 Submitted via Postal Card
Overall Experience

My mother has been a resident for almost 18 months now. I would not hesitate to recommend Ashfield to anyone! It is managed and run excellently. The staff are amazing and go above and beyond. Nothing is a problem. I have complete confidence in their care! Mam has settled really well after a bit of a sharky period due to her illness and medications. The staff are incredible with Mam and deserve to be recognised for the job,

Reply from Francesca MacDuff-Varley, Marketing Manager at Ashfield Court

Thank you for your lovely review; your praise of our care colleagues, management and home is much appreciated and will be passed to the team for recognition.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 August 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Ashfield Court.

Upcoming Events

There are no upcoming events for Ashfield Court.

Awards / Recognitions (1)

  • 15 Feb 2016Recipient: Akari Care Ltd

Accreditations

There are no accreditations posted yet for Ashfield Court.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Ashfield Court

What types of Care is Ashfield Court registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ashfield Court have?

There are 46 Single Rooms.

What are the Facilities & Services at Ashfield Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Ashfield Court to the centre of Newcastle upon Tyne?

4.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashfield Court to verify any information. View our terms and conditions. Ashfield Court has an Enhanced Service -more info.