Search...

Ashfield Court

Great Lime Road, Forest Hall, Newcastle upon Tyne, Tyne & Wear NE12 9DH
Akari Care Ltd Logo
Jobs
Ashfield Court logo
Ashfield Court, Newcastle upon Tyne
Ashfield Court, Newcastle upon Tyne
Ashfield Court, Newcastle upon Tyne

Ashfield Court Care Home is situated in the Forest Hall area of Newcastle. It is within easy walking distance of local shops and amenities and is well served by public transport.

Many people who visit Ashfield Court comment on the warm and homely feel they get the minute they walk in and are greeted by friendly, smiling staff.

It has a people-centred approach and staff like to get to know their residents...  

Care Provided by Ashfield Court

Type of Service

  • Residential Home
  • For a maximum of 46 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Group / Owner

Person in charge

  • Mandy Teruel(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024

Room Information

  • Single Rooms (46)

Ashfield Court Reviews (35)

Submit a Review
9.3

Ashfield Court has a Review Score of 9.3 (9.337) out of 10, based on 11 reviews in the last 2 years. Over all time Ashfield Court has 35 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Ashfield Court
Loading...
Showing 35 reviews matching selected criteria
Review from Y M (Daughter of Resident) published on 10 August 2022 Submitted via Postal Card
Overall Experience

I can't say enough words to express how happy I am with my mother's care at Ashfield Court. The staff have made my mother feel welcome by arranging her room the way she wants it and listening to her needs and concerns. The environment is stimulating and there is a warm atmosphere. Thank you to everyone at Ashfield Court!

Reply from Francesca MacDuff-Varley, Marketing Manager at Ashfield Court

Thank you for this lovely review, we are so pleased your mother has settled in well and your fantastic feedback will be passed to our Ashfield Court care team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J L (Daughter of Resident) published on 21 July 2022 Submitted via Postal Card
Overall Experience

Friendly staff, very helpful and understanding. Nice, comfortable, airy bedroom with room to move around easily. Good size common room and dining room leading to a nice garden.

Reply from Francesca MacDuff-Varley, Marketing Manager at Ashfield Court

Thank you for your lovely review that will be passed on to the home team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Brian K (Son of Resident) published on 10 December 2020 Submitted via Postal Card
Overall Experience

My mother has been a resident for some 3 years and during all that time I have had no causes for complaint. The home has a cosy and homely feel and the rooms are of a good size. Residents are kept well entertained but are no way forced to participate. The staff all seem to be well trained and are attentive to residents needs. Most importantly they treat residents with dignity. The home is well run and you are always kept well informed of your relative's well-being.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from W T (Husband of Resident) published on 9 December 2020 Submitted via Postal Card
Overall Experience
My wife having been a resident at two places prior to Ashfield Court could not be more pleased with the care she is receiving here. Being well taken care of, looked after by caring staff and fed restaurant food.

I am relieved that she is being treated like this and happy she is happy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sandra C (Daughter of Resident) published on 3 December 2020 Submitted via Postal Card
Overall Experience

Mum has been at Ashfield Court for over two years. In that time I cannot fault the care and attention that has been given. The staff are excellent. I would recommend this home to anyone. Because of this attention and dedication, I have great peace of mind, knowing that my mother is being cared for, especially at this time of the virus. May it continue. Many many thanks Ashfield.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jean W (Daughter of Resident) published on 3 December 2020 Submitted via Postal Card
Overall Experience

My mother has been in Ashfield Court for approximately 6 years. Over the years I have had a few issues but they were always dealt with promptly. As of 2020 I could not have placed my mother in a better home. A big 'well done' and 'thank you' to the management and staff who are going above and beyond. My mother is well and very happy in this care home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E H (Sister of Resident) published on 3 December 2020 Submitted via Postal Card
Overall Experience

My sister has been a resident in Ashfield Court for 5 years now. From day 1 of her going in there she has had the best care and attention anyone could wish for. The building itself is modern, very clean and homely. Attention to detail is very evident to see. The staff and the services are brilliant and we, as family members, are always kept informed of any issues or changes. We would recommend Ashfield Court to anyone looking for care for a loved one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Deborah T (Daughter of Resident) published on 1 December 2020 Submitted via Postal Card
Overall Experience

Ashfield Court care home gives a home from home experience and atmosphere for my elderly parent but it is the staff that make a real difference. They are all outstanding, always prepared to make time to give advice, support and guidance at a time when you need it the most. They are caring, compassionate, kind and show warmth towards their residents and us as a family. I highly recommend Ashfield to those who want peace of mind, trust and respect when choosing a care home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from W A (Wife of Resident) published on 1 July 2019 Submitted via Postal Card
Overall Experience

Nice clean home with very helpful and pleasant staff. They do everything you ask for. Brilliant staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Steven R (Son of Resident) published on 18 April 2019 Submitted via Website
Overall Experience

My Mum has been resident at Ashfield Court for 16 months now and I would like to thank you all for the care and attention you give. I come to visit from Devon as much as I can and it is a great comfort to me to see Mum so well cared for.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alison S (Daughter of Resident) published on 6 December 2018 Submitted via Website
Overall Experience
The staff were absolutely amazing with my beautiful mam. They treated her with dignity and respect, they encouraged clients to join in with activities and also did special things like karaoke on a sunny summers day. They laughed and joked with her and always met her needs.

I would totally recommend this home. It was lovely and homely, due to the lovely staff. Thank you all so much for taking care of our mam.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from D B (Son of Resident) published on 20 April 2018 Submitted via Postal Card
Overall Experience
My mother took up residence in 2015. She has vascular dementia and Alzheimer's. She was also profoundly deaf.
Over a period of 2 1/2 years, she deteriorated until her recent death.

The staff were magnificent. Even when mother was difficult she was treated with care and compassion. As her condition worsened the carers continued to encourage her and treated her with good humour and tenderness. They were excellent!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Susan F (Wife of Resident) published on 12 April 2016 Submitted via Website
Overall Experience

My husband has been in Ashfield Court since Oct 2015. He has settled well, and seems to be happy enough. The staff are very attentive and I feel that my husband is being well cared for. I struggled at first not having my husband with me and I was constantly on the phone to Ashfield. I felt I was being a nuisance but the staff welcomed my call at all times and insisted that I called whenever I wanted to. All the staff are friendly and happy to talk at all times.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Louise N (Daughter of Resident) published on 3 November 2015 Submitted via Website
Overall Experience

My dad had never been happier! Very safe well feed and he has a really good relationship with the staff. The staff are up to date with all training, management are very involved with the well being of residents. Health and safety is a big issue very impressed.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lee J (Friend of Resident) published on 14 October 2015 Submitted via Website
Overall Experience

Staff are lovely. Home is very warm and welcoming. Easy to get too and the security is spot on.

My children love coming here to see their gran. They especially love the outside seating ate and the chickens

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 August 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Ashfield Court.

Upcoming Events

There are no upcoming events for Ashfield Court.

Awards / Recognitions (1)

  • 15 Feb 2016Recipient: Akari Care Ltd

Accreditations

There are no accreditations posted yet for Ashfield Court.

Meet the Team (0)

There are no Team Members posted yet.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashfield Court to verify any information. View our terms and conditions. Ashfield Court has an Enhanced Service -more info.