






The Meadows Residential Care Home is a sixty-nine capacity facility that specialises in residential and dementia care, as well as having some places available for people with physical disabilities.
The home's services are regulated by the Care Quality Commission and aspires to meet all modern healthcare requirements, through the development of skilled staff and the use of innovative care technologies.
Professional carers respect the dignity of residents while looking to ensure that their care needs are regularly updated to any personal developments.
Care Provided by Sycamore Care Centre - Boldon
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 69 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Should your loved be requiring nursing care then please contact our admin team to discuss any of the fees.
The price(s) shown are provided by the care home. Contact Sycamore Care Centre - Boldon for full pricing details and T&Cs.
Contact Sycamore Care Centre - Boldon to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- S L W Ltd
- Private Owned
Person in charge
- Amy West (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (69)
Visiting
- All visitors welcome - protected meal times are in operation
Parking
- Free onsite parking
Sycamore Care Centre - Boldon Reviews (30)
Sycamore Care Centre - Boldon has a Review Score of 9.5 (9.526) out of 10, based on 11 reviews in the last 2 years.
Over all time Sycamore Care Centre - Boldon has 30 reviews.
Every single member of staff were very dedicated to their residents, not forgetting relatives who were always helped with their situation - mine was very difficult and my husband received THE BEST CARE for the last six weeks of his life, he couldn't have been in a better place.
We are deeply sorry for your loss, and we are truly honoured that you chose Sycamore Boldon to care for your husband during the final weeks of his life. It means a great deal to hear that you felt he received the very best care and...
We visit regualrly which is always a pleasure as the entire staff are so friendly.
The home is kept clean and tidy throughout. The residents always look smart, comfortable and content. At mealtimes, they are offered a varied menu. The activities coordinator encourages residents to take part in quizzes and helps them with crosswords and puzzles. She asks for song requests so they can all sing-along. A local choir often visit at times of celebration for all to enjoy. The staff are wonderful and genuinely care for all of the resients attending to their needs with patience and good humour. Nothing is too much trouble. Any health issues or concerns are always addressed promptly, and we are kept well informed.
As a family, we could highly recommend this truly excellent care home!
Thank you so much for your kind and thoughtful words. It truly means a great deal to us that your sister-in-law has felt so warmly welcomed and supported since moving into Sycamore. Helping someone settle into a new home is so important, and we're delighted to hear she felt at ease so...
Ashley.
Thank you so much, Ashley, for your incredibly kind and touching words. It truly meant a great deal to all of us to care for your Dad, and we're so glad we could share so many moments with him-cups of tea included, of course. His character, quirks and all, made him very special, and he will be...
I'm happy with the care my sister is receiving it's not an easy job but she seems happy enough.The staff are very helpful and nothing is a problem to them I would recommend Sycamore to everyone who is looking for a place for a loved one .
Thank you so much for your kind words and recommendation. We're really pleased to hear that your sister is happy and well cared for. Our team works hard to provide compassionate, person-centred support, so it means a great deal to know this is felt by both residents and their families. Thank you for trusting Sycamore with your sister's care and for taking the time to share your experience.
All members of staff go out of their way to answer queries. Responses are prompt and supportive grounded in a good understanding of how the care sector works. We really feel staff (includes cleaners, laundry staff, kitchen staff and the activity co-ordinator) are invested in giving our Dad the best possible care. They delight in what makes him happy and know how to interact positively with him. He feels safe and secure at Sycamore Boldon and was desperate to get home after a stay in hospital. Staff visited him in hospital, sent their well wishes and were a welcome committee on his return - he was thrilled. There was much support to help get him back home and my sister and I were very grateful for this.
Thank you so much for sharing such kind and thoughtful feedback. We are incredibly proud of our whole team, and it means a great deal to hear how supported you and your family have felt. Knowing that your dad feels safe, secure and truly at home at Sycamore Boldon is exactly what we strive for. The...
Sycamore has been looking after my dad for 6 months so far and the care he has is outstanding. The entire team are outstanding. Laundry and cleaning team keep clothes and rooms (shared and individual) in a1 condition all with a friendly smile. Cooks do wonderful home cooked food and also take into account any dietary preferences. Activities are well thought out and inclusive to all. Care staff on all levels are caring, attentive, genuine and deliver the most outstanding care at all times. I can't express the gratitude and reassurance that my dad is well looked after and genuinely highly thought of. All staff give time and all with a smile it's a wonderful family feel.
Thank you so much for taking the time to share such a thoughtful and heartfelt review. Your kind words mean a great deal to us all at Sycamore. We are truly proud of our entire team, and it is wonderful to hear that the care, environment, food, activities, and genuine warmth of our staff have made...
Having recently having my mother move into your care, I can't thank your lovely, professional and friendly staff enough. It's never easy to make the decision to have a loved one enter full time care, however, you have all made this process so comfortable and we are completely at ease and confident in your first class care of our Mam. We all want to thank you from the bottom of our hearts, your all angels xx
Thank you so much for your beautiful message - it truly means the world to us. We understand how difficult it can be to make the decision for a loved one to move into care, so knowing that you and your family feel at ease and confident in the care your Mam is receiving means everything.Our team...
Firstly staff : Every member of staff, nurses, carers, domestics, kitchen, activity coordinator and not forgetting management as it all starts from the top! Makes this place shine, always a smile on their faces and nothing seems too much trouble even though we know how hard they work they always seem to go above and beyond for my mam and I cannot fault her care.
Food : My mam always enjoys all her meals, she has also gained weight which is brilliant as it shows she is getting all the nutrition she needs.
Cleanliness : Sycamore is always spotless! smells clean and fresh, my mams room along with all the other areas is cleaned daily and is comfortably furnished, bright and homely looking.
Finally : As a family we are thankful for the brilliant care my mam receives, our mam is safe, well cared for and happy
Thank you so much Ann-marie for your beautiful and heartfelt message. Your kind words truly mean the world to all of us here at Sycamore Care Centre.We're so pleased to hear how well your mam has settled in and that she feels happy, safe, and cared for-that's everything we strive for each day....
The care and professionalism shown to mam and to us at this difficult time was excellent.
After mams passing we received a call from the home asking after our welfare and we received a beautiful bouquet of flowers.
Thank you again from the bottom of our hearts .
Thank you so much for your kind words. It was our privilege to care for your dear mother, and we are truly sorry for your loss.We're heartened to know that the support and care provided brought some comfort to both your mam and your family during such a difficult time. Your message means a great...
I would like to thank you on behalf of myself and my brother. I have already submitted a review earlier in the year but wanted to thank you for your support after our mum passed. I had a call asking how we were coping and a lovely gift of flowers plus staff representing the care home attended her funeral. At a time of great sorrow you helped alleviate some of the grief with your thoughtfulness. The kindness and support you show the residents and relatives is something very special.
Thank you so much for your kind and heartfelt words. It means so much to us that, during such a difficult time, we were able to offer you and your brother some comfort and support. Knowing that our small gestures made a positive difference brings us great comfort.We are truly honoured to have cared...
Nobody relishes the thought of a loved one requiring residential care. Faced with this issue we looked at almost 20 provisions before choosing Sycamore Care Centre Boldon. This proved an excellent choice, one that I can fully recommend. Mum resided at Sycamore for 22 months during which Sycamore enriched her life due to positive care and regular, meaningful activities.
The staff at Sycamore proved second to none, demonstrating care, smiles, compassion, and genuine empathy for residents. This was combined with skill and resilience in day-to-day care. Mum developed positive relationships with fellow residents and staff alike as we as family members were also able to do. When issues arose, we could discuss them openly with staff and approachable management, enabling positive outcomes. When Mum unexpectedly passed away recently the kindness and support were simply overwhelming.
Thank you for sharing such a heartfelt reflection on your experience at Sycamore Care Centre. It's evident that your mum received not only excellent care but also a genuine sense of community and warmth during her time there. The dedication and compassion of the staff truly make a difference, and...
I cannot recommend this home highly enough. My mother had extremely complex medical needs. The staff were exceptional in providing nursing care and compassion. The decor in the home is beautiful. The food was excellent (and she was very fussy). Nothing was a problem or too much trouble for the staff. When my mother passed away, the kindness and support shown to us was exemplary. Thank you to you all.
Thank you for sharing your heartfelt experience with us. We are deeply touched by your kind words and are honoured to have been able to care for your mother. It is our mission to provide exceptional nursing care and compassion to all our residents and we are delighted to hear that we met your...
My partner's stay at Sycamore Care Centre was first class. All staff are fantastic, professional and very hard working, demonstrating lots of empathy and an abundance of social skills dealing with inpatients with very varying complex needs. They made my experience as a daily visitor much nicer knowing everyone was so helpful, supportive, maintaining their focus on their job at hand whilst building a great rapport with me. The home itself is a lovely modern environment with plenty of lounges and large corridors. Daily entertainment was great too.
Thank you, Marjie, for your lovely comments. Your compliment is what drives the staff to ensure they are doing their best at making a difference. It certainly makes a difference to the staff, knowing their hard work makes a difference. It is warming to know you both had a pleasant experience and it...
The staff were always there with support and assistance at a very difficult time for my family.
Thank you.
Thank you very much; we are very overwhelmed by the appreciation in your review. It certainly was our pleasure to care for your loved one. We send our condolences to you and your family, and if there is every anything we can do, we are here for you.
Some carers are very good but some have no training. Would not recommend.
Thank you for taking the time to write a review of the home. I am saddened that you and your sister both feel the need to separately provide a negative review, despite your Mum putting on weight since admission and having a bespoke menu created specifically for her, which your family had input...
My mam was fast tracked to this care home from hospital in January 2023. The food they serve is really bad, very small portions and poor quality food. Very rarely any decent fruit or vegetables, older people need nutritional food and nice quality food with plenty of choice. My mam will hardly ever eat the food, it causes her distress it is so bad. Older people should be given the best food.
Thank you for taking the time to write a review of the home. I am saddened that you and your sister both feel the need to separately provide a negative review, despite your Mum putting on weight since admission and having a bespoke menu created specifically for her, which your family had input...
I cannot praise the staff and management of Sycamore Care Centre - Boldon highly enough. They are an unselfish team of dedicated individuals who have one of the toughest roles in caring for aged guests - many at end of life. My mum has received 24-hour attention, and no matter what the call - it is carried out with great consideration and respect. They seem to cope with every challenge with a smile and grace, from the manager all the way to the cleaning and maintenance personnel. I am totally impressed. The facility is more like a 4-star hotel than for care!
John, thank you for the wonderful review and for taking the time to write such lovely, heartfelt words. It is always empowering knowing that we are making a difference, especially when reviews like yours are written. It is our great pleasure to be caring for your mum, who is such a charming and...
From the management to the staff, my mother has been welcomed into the care home. Everyone has been so caring and approachable, and my mother seems so happy and content. She always has company and activities going on to keep her engaged, and I know she is safe and warm.
Thank you for the kind words and for taking the time to pass such comments and review the care that mam is receiving. I am happy you choose Sycamore and that you are overall happy with the care and support mam is receiving. We take pride in the care that we deliver, and it is certainly appreciated...
Thank you again for the dedication of all of the team.
Thank you for the lovely comment Michael. Our sincere condolences on the passing of your father. Our staff always strive to go above and beyond, it is nice to know we made such a difference and that our home was chosen as your father's place of care.
In my experience, Sycamore Care Centre has everything that a family could wish for in relation to care for a loved one. All the necessary components, such as efficiency, cleanliness, dedication, attentiveness and compassion, are all of the highest standards. The Centre is managed in a way that has exceeded all expectations, and the staff are all highly trained and present as genuine, caring and devoted people. As a family, we are so happy and relieved that Mam has agreed to spend her final years at Sycamore.
Dear Graham, thank you for the kind words and for taking the time to pass such comments and review the care that mam is receiving. I am happy mam choose Sycamore and that you as a family are overall happy with the care and support mam is receiving. We take pride in the care that we deliver, and it...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 March 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Sycamore Care Centre - Boldon.
There are no upcoming events for Sycamore Care Centre - Boldon.
Awards / Recognitions (2)
- 24 Nov 2021Recipient: Sycamore Care Centre - Boldon
- 12 Oct 2018Recipient: Sycamore Care Centre - Boldon
Accreditations
There are no accreditations posted yet for Sycamore Care Centre - Boldon.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Sycamore Care Centre - Boldon
What types of Care is Sycamore Care Centre - Boldon registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Sycamore Care Centre - Boldon have?
There are 69 Single Rooms.
What are the Facilities & Services at Sycamore Care Centre - Boldon?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Sycamore Care Centre - Boldon to the centre of Boldon Colliery?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
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