Sycamore Care Centre - Boldon

Thank you so much Ann-marie for your beautiful and heartfelt message. Your kind words truly mean the world to all of us here at Sycamore Care Centre.We're so pleased to hear how well your mam has settled in and that she feels happy, safe, and cared for-that's everything we strive for each day. Knowing that the little things we do each day have made a positive difference to your mam and your family is incredibly uplifting.Your appreciation for every member of the team-from care staff and nurses to our domestics, kitchen staff, activity coordinator, and management-means so much. We are proud of our team and the dedication they show, and it's wonderful to know this shines through.Thank you once again for taking the time to share your lovely review. It's families like yours that make what we do so rewarding.With warmest wishes,The Sycamore Care Centre Team

Thank you so much for your kind words. It was our privilege to care for your dear mother, and we are truly sorry for your loss.We're heartened to know that the support and care provided brought some comfort to both your mam and your family during such a difficult time. Your message means a great deal to our team - we all remember her with fondness and it was important to us that she felt safe and at peace.Please know that you remain in our thoughts, and we're here if there's ever anything you need.

Thank you so much for your kind and heartfelt words. It means so much to us that, during such a difficult time, we were able to offer you and your brother some comfort and support. Knowing that our small gestures made a positive difference brings us great comfort.We are truly honoured to have cared for your mum and to have been part of her journey. Your recognition of the kindness and compassion shown by our team is deeply appreciated. Supporting our residents and their families is at the heart of everything we do, and your message reaffirms how important that is.Please know that you and your family remain in our thoughts. Thank you again for taking the time to share your gratitude-it truly means the world to us.

Thank you for sharing such a heartfelt reflection on your experience at Sycamore Care Centre. It's evident that your mum received not only excellent care but also a genuine sense of community and warmth during her time there. The dedication and compassion of the staff truly make a difference, and it's wonderful to hear how they supported both your mum and your family through challenging times. Your recommendation speaks volumes about the quality of care provided at Sycamore. Wishing you and your family continued strength as you cherish the memories of your mum.

Thank you for sharing your heartfelt experience with us. We are deeply touched by your kind words and are honoured to have been able to care for your mother. It is our mission to provide exceptional nursing care and compassion to all our residents and we are delighted to hear that we met your expectations. We take great pride in maintaining a beautiful and comfortable environment and our culinary team works hard to cater to individual tastes and preferences. We understand how important it is to create a supportive and loving atmosphere, especially during difficult times. Your appreciation means the world to our dedicated staff. Once again, thank you for your recommendation and for trusting us with your mother's care. It was a privilege to be a part of her journey and to support your family.

Thank you, Marjie, for your lovely comments. Your compliment is what drives the staff to ensure they are doing their best at making a difference. It certainly makes a difference to the staff, knowing their hard work makes a difference. It is warming to know you both had a pleasant experience and it was a pleasure to accommodate not only your partner but to see you at ease when visiting. We continuously strive to deliver outstanding care at all times. Thank you again and take care.

Thank you for taking the time to write a review of the home. I am saddened that you and your sister both feel the need to separately provide a negative review, despite your Mum putting on weight since admission and having a bespoke menu created specifically for her, which your family had input into. The food which is locally sought, freshly bought and cooked on-site receives positive feedback from other people who use our service. We agree that our residents deserve good food which is why the menu is well balanced, and in addition to this, there are snacks available 24 hours a day for all our residents which include fresh fruits. I really hope you find the ideal placement for your Mam, because she really does deserve that.

John, thank you for the wonderful review and for taking the time to write such lovely, heartfelt words. It is always empowering knowing that we are making a difference, especially when reviews like yours are written. It is our great pleasure to be caring for your mum, who is such a charming and wonderful lady. This will make a big difference to the team, knowing that all their hard work does not go unnoticed. Thank you again for taking the time.

Dear Graham, thank you for the kind words and for taking the time to pass such comments and review the care that mam is receiving. I am happy mam choose Sycamore and that you as a family are overall happy with the care and support mam is receiving. We take pride in the care that we deliver, and it is certainly appreciated that you have taken the time to share your thoughts and views. I will cascade this information to the staff.

Thank you for taking the time to post such kind, positive feedback; much appreciated.