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Residents at Westoe Grange can enjoy a wide range of activities focused on helping them keep their minds engaged, socialise, and stay active. The home is...
Care Provided by Westoe Grange Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Care coverage 24 hour 7 days per week, tailored to the needs of the Resident.
- Furnished accommodation, bedding and towels.
- All meals and drinks.
- In-house laundry service.
- All activities organised to promote physical and mental wellbeing amongst Residents.
- Transportation to trips and days out activities.
Additionally, Residents can request the following external services for an extra charge:
- Chiropody
- Hair Dressing
- Vision and/or hearing visits
- Dedicated dentist
- Newspaper delivery
- Landline telephone
- Subscription-based media/TV services
- Entry fees and sundries for trips and days out activities
Please note that fees published are indicative only. Prices vary based on room sizes. Final fees to be charged are based on an assessment of the needs and preferences of every Prospective Resident at Westoe Grange.
The price(s) shown are provided by the care home. Contact Westoe Grange Care Home for full pricing details and T&Cs.
Contact Westoe Grange Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Ascot Care Ltd
- Private Owned
Person in charge
- Carole Blackett(Registered Care Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1996
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (40)
Parking
- Limited visitor parking is available to the rear of the home.
Westoe Grange Care Home Reviews (26)
Westoe Grange Care Home has a Review Score of 9.6 (9.578) out of 10, based on 13 reviews in the last 2 years.
Over all time Westoe Grange Care Home has 26 reviews.
She came to Westoe Grange following a serious of falls and after a long stay in hospital where she had become quite disengaged with her environment with little to say or do.
In the short space of 5 weeks I have seen my mother in law become settled into a beautifully decorated, inviting and clean room.
She has been allowed to compliment the room with things from home, helping her recognise the room and feel comfortable. Whilst she has her own TV within the room she spends little time there and has been greatly encouraged to partake in the varied activities on offer.
Her meals are homemade and substantial and whilst there are protected set meal times there is opportunity to join at beginning or end of the set times, providing flexibility for her if she requires.
My mother in law has become much more engaged and I'm happy knowing she's cared for and safe.
Thank you for taking the time to share your feedback about Westoe Grange. We're very pleased to hear that your mother in law felt welcomed from the moment she arrived and has settled in so well. It's great to hear that the team have helped her feel comfortable, encouraged her to join in with...
Dad has lived in the home now for 2 years. He is well cared for by the staff and his needs are being met. The management are really helpful and responsive, if it is an issue, they will contact me if there is something I need to know, or be consulted on, before my next visit. Thank to Carol, Kirsty and the staff team for doing a great job.
Thank you for sharing your feedback about Westoe Grange. We're very pleased to hear that your dad has been well cared for over the past two years and that you feel his needs are being met. Thank you for your lovely comments about the helpfulness, communication, and responsiveness of the team. We'll...
Dad entered Westoe Grange Care Home 2 years ago after becoming unable to safely stay in his own house. Dad has received very caring support and staff have been communicative of his changing needs and issues during his time there. Given dad's communication problems, the staff and management have ensured that all his needs were met, with patience and good humour. Under the circumstances, I cannot think of any way in which the care dad received could be improved upon. I would like to thank the management and staff for their support and understanding up to and including the time of dad's passing.
Thank you for taking the time to share your thoughts about Westoe Grange. We're so very sorry for your loss and truly appreciate your kind words during what we know is a difficult period. We're pleased to hear that you felt your dad was well supported during his time with us, and that our team...
I have been in Westoe Grange for 9 months now and settled in very quickly. I find the home very friendly, and the staff are very attentive. I have been very well looked after from day one.
Thank you for sharing your experience at Westoe Grange. We're delighted to hear that you settled in so quickly and have felt well looked after from day one. It's lovely to know you find the home friendly and the staff attentive, and that your time with us has been so positive.
We are committed...
My father felt so at home and appreciated both the personal and practical care offered.
As a family we felt our father was safe and well cared for and always provided regular updates on his wellbeing.
The staff at Westoe Grange were like an extension to our family. Thank you for making my fathers later life so comfortable and content .
Thank you for sharing your kind words about Westoe Grange. We're glad to hear your Father felt at home and well cared for during his time with us, and that your family felt reassured and informed throughout. Our team will be delighted to know their support made a positive difference to your Father,...
My brother stayed at Westoe Grange for respite for 2 weeks, and the experience was a very positive one. The Manager and the team were incredibly accommodating as my brother had been in hospital and was very confused. His daughter's, who found the whole situation very stressful, were supported in the initial move, and the manager and team went the extra mile to ensure that he settled as well as could be expected. I live in Cornwall and was very concerned about my brother. I would like to express my thanks for their help during his stay, and although he is moving on, I would highly recommend Westoe Grange.
Thank you for sharing your loved one's positive respite experience at Westoe Grange. We're pleased to hear that our manager and team were able to support your brother and his family during a stressful time. We're very thankful for your kind words about our team and home.We are committed to...
My dad's first experience of staying for respite care has been a very positive one. The staff were incredibly caring, thoughtful and provided me with regular updates on how he was settling. When I first visited the home I got a sense of warmth and understanding of residents needs. Dad, during his 2 week stay participated in activities, singing and bingo for example and there was always someone to talk to. Family members visited during his stay and his was never a problem and they found him content and settled due to supportive, experienced staff.
Thank you for sharing your positive experience with Westoe Grange. Were pleased to hear that your dads respite stay was comfortable and that our staff kept you well informed throughout. Its great that he was able to enjoy activities and feel supported, and that visiting family felt welcomed and...
Thanks in no small part to the care of the team at Westoe Grange, Mam is back home, living independently again (at 96 years old). The short period of respite care they provided is just what she needed to help her get back on her feet.
Thank you for sharing such a heartfelt review of Westoe Grange. We're delighted to hear that your Mam's respite stay helped her regain confidence and that our team could support her like family. It's wonderful to know that their hard work and genuine care contributed to her returning home to live...
My mam only resided at Westoe Grange for a little over 8 months but her time there was filled with genuine care, love and support. The staff are so friendly and clearly love their job. I would often come in to find the staff giving mam a cuddle when she was confused or anxious until I could be with her: the staff will never appreciate how their actions supported me as much as my mam! When mam was admitted to hospital, two members of staff visited her and again offered support and love to both mam and the family; they even attended her funeral and were visibly upset because of their genuine affection for mam. I will never forget the dedication and love showered on mam at Westoe Grange and wish I could mention each and every member of staff personally - as they all played a part in helping mam to feel she belonged during her final months. Thank you all so much for everything you all did - you are such special people and you will probably never realise the difference you made to our lives.
Thank you so much for your kind words about your Mam's time at Westoe Grange. We're sorry for your loss, but it means the world to us to know that our staff filled your Mam's last months with genuine care, love, and support. We're very touched to hear how the Westoe Grange team helped comfort her,...
My mum has just celebrated her 90th birthday at Westoe Grange. I cannot thank the staff enough for all their help,support and kindness in making this event such a special occasion for us all! Although the Home was especially busy that day, they found time to provide us with tea, coffee and sandwiches as well as decorating the room with banners and balloons. Their care and support for not only my mum but for all the family is exemplary and we have some lovely treasured memories as a result. Thank you so much.
Thank you for sharing such a lovely review. We're thrilled to hear your Mum's 90th birthday was so special and that our team helped make it a memorable day for your family. Despite a busy day, we're glad you felt supported and cared for. We'll pass on your kind words about the staff.We are...
My mam has been here for 6 months now and I can't fault the place. The staff are so caring and friendly and any niggles I've had have been dealt with quickly and efficiently. All the staff are attentive and make me feel very welcome. The home is very clean and tidy and mam is always in clean clothes and very tidy which makes me so happy. The home has a very happy atmosphere. The activities are inclusive , just wish there were more but I appreciate it costs money from more staff.
Thank you for sharing such lovely feedback about your Mams experience at Westoe Grange. Were delighted to hear that our caring and friendly staff have made both you and your mam feel so well supported, and that any concerns have been addressed quickly and efficiently. It's also wonderful to know...
My mum spent a year at Westoe Grange Care Home. During this time, we found the staff genuinely cared for my mum and were respectful and kind at all times. The staff were professional and the levels of communication and information sharing/involvement of the family in all decisions was exemplary and timely. Whenever my mum needed additional medical assessment, a nurse or doctor was called immediately and advice acted on. The staff formed a good relationship with Mum and learned about her and her personality traits and would often have a laugh with her. We found the manager was extremely knowledgeable and her attitude experience and skill was reassuring for the family. I would not hesitate to put a family member in this care home again.
Could not be happier with the care provided. Staff are friendly, and professional and could not do anymore for their residents. Would not hesitate to recommend this home to other friends and family.
We were very grateful to the manager for taking in my mother at very short notice, initially for respite care. The team acted immediately assessing her needs so she could be transferred directly from hospital. Staff were friendly and caring, mainly from the local area and the home kept us in regular contact, letting us know if there were any issues. My mother's end-of-life care was given with compassion and sensitivity and we appreciated all that the staff at the home did for us.
Thank you for sharing your experience at Westoe Grange. We understand that seeking care at short notice can be challenging, and we are glad to have been able to support your Mother's transition out of hospital. It is heartening to hear that you found our staff to be friendly and caring, and that...
A dear friend that I have Lasting Power of Attorney for, is in Westoe Grange. From the time she was admitted until now, I have not been able to fault them, they contact me the minute anything happens and the staff are always so pleasant. If I had to go into a home I would choose Westoe Grange.
We are very pleased to receive your feedback and to hear that you are happy with the service we provide. Thank you for taking the time to complete this review; it is much appreciated.
My husband has been in for respite for 3 weeks. I was really upset about putting him in and the staff were so understanding and comforting to me and my husband. I cannot fault the standard of care and all of my husband's needs have been met and nothing is a both to them. I have asked my husband if he would be happy to come here again and he said he would. He has made some lovely bonds with the carer's and we would love to keep in touch with them. I thoroughly recommend Westoe Grange. 1st class care.
We are very pleased to receive your feedback and to hear that you are happy with the service we provide. Thank you for taking the time to complete this review; it is much appreciated.
My mother passed away on 30 June 2023 at the age of 95, she had been a resident at Westoe for around 4 years. When she initially arrived she was in a very poor state of health with numerous issues ranging from heart to other organ infections. To say Westoe saved her life is an understatement! Despite the diagnosis of Dementia, within a few months, Mum’s outlook was transformed and she quickly became a firm favourite with the staff. It was an absolute pleasure to visit and see the hard work, dedication and most amazingly the love all staff members put into their individual roles and responsibilities. My family will never forget them and it has given us so much pleasure to continue supporting the wonderful work they do. Thank you to the manager and the team. If ever there was an award for dedication to care work, the manager's team would get my vote every time. God bless you all and thank you.
We are very pleased to receive your feedback and to hear that you are happy with the service we provide. Thank you for taking the time to complete this review; it is much appreciated.
After a long hospital stay and no longer able to be independent my mother went into Westoe Grange Care Home. She settled into Westoe Grange in no time. The friendly caring staff are excellent, nothing is a bother and treat her with kindness and love and make her laugh. She is in a safe and secure environment and is a much happier person, it’s the happiest we have seen her in a very long time. It’s such a comfort and gives peace of mind to family knowing she is in safe hands.
I have every confidence that all her needs will be met and she will be cared for with dignity and love, which will give me great peace of mind, as I am unable to visit as often as I would like due to living so far away.
I would recommend this care home to anyone who might need either long or short-term care or even respite care.
In these challenging times, it is hard for all concerned. It is frustrating not being able to visit. I fully understand, and, support the reasons for these short term shutdowns. The safety of all residents and staff is paramount. I thank you all for the care given to my mother, I know you have her best interests at heart.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 March 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Bed Vacancies
Posted: 27 July 2026For more information on the specific beds available, please contact the care home directly.
News (0) & Events (0)
There are no news items for Westoe Grange Care Home.
There are no upcoming events for Westoe Grange Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Westoe Grange Care Home.
Accreditations
There are no accreditations posted yet for Westoe Grange Care Home.
Meet the Team (2)

Carole has worked in the care sector for over 30 years, joining Westoe Grange in 1997.
She became its Registered Manager in 2006 when she completed her level 5 Diploma in leadership (Health & Social Care)and registered with CQC.

Kirsty has over 20 years of experience in the private sector and has had several care roles before joining Ascot Care in 2019 and becoming Assistant Manager at Westoe Grange in 2021.
She is currently near completion of her level 5 Diploma in Leadership (Health & Social Care).
Frequently Asked Questions about Westoe Grange Care Home
What types of Care is Westoe Grange Care Home registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Westoe Grange Care Home have?
There are 40 Single Rooms.
What are the Facilities & Services at Westoe Grange Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Westoe Grange Care Home to the centre of South Shields?
0.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westoe Grange Care Home to verify any information. View our terms and conditions. Westoe Grange Care Home has an Enhanced Service -more info.