Westoe Grange fees include:
- Care coverage 24 hour 7 days per week, tailored to the needs of the Resident.
- Furnished accommodation, bedding and towels.
- All meals and drinks.
- In-house laundry service.
- All activities organised to promote physical and mental wellbeing amongst Residents.
- Transportation to trips and days out activities.
Additionally, Residents can request the following external services for an extra charge:
- Chiropody
- Hair Dressing
- Vision and/or hearing visits
- Dedicated dentist
- Newspaper delivery
- Landline telephone
- Subscription-based media/TV services
- Entry fees and sundries for trips and days out activities
Please note that fees published are indicative only. Prices vary based on room sizes. Final fees to be charged are based on an assessment of the needs and preferences of every Prospective Resident at Westoe Grange.
These prices are only a guideline, please contact Westoe Grange Care Home to find out the exact price for your requirements.
Limited visitor parking is available to the rear of the home.
Westoe Grange Care Home has a Review Score of 9.8 (9.841) out of 10, based on 12 reviews in the last 2 years. Over all time Westoe Grange Care Home has 21 reviews.
Review from M B (Granddaughter of Resident) published on 11 January 2022
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.841) out of 10 for Westoe Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.841 for Westoe Grange Care Home is calculated as follows: ( (118 Excellents x 5) + (18 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 138 Ratings = 4.841
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Westoe Grange Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 12 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 4 Mar 2021
Caring
Effective
Responsive
Safe
Well-led
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Job Title: Registered Home Manager
Joined: 1997
Carole has worked in the care sector for over 30 years, joining Westoe Grange in 1997.
She became its Registered Manager in 2006 when she completed her level 5 Diploma in leadership (Health & Social Care)and registered with CQC.
Job Title: Assitant Manager
Joined: 2019
Kirsty has over 20 years of experience in the private sector and has had several care roles before joining Ascot Care in 2019 and becoming Assistant Manager at Westoe Grange in 2021.
She is currently near completion of her level 5 Diploma in Leadership (Health & Social Care).
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westoe Grange Care Home to verify any information. View our terms and conditions. Westoe Grange Care Home has an Enhanced Service - more info.
