

Care Provided by Springfield Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 50 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
assessment.
Contact Springfield Care Home to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Springfield Care Sunderland Ltd
- Private Owned
Person in charge
- Shirley Delap (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1995
- Last Refurbishment: 2021
- Number of floors: 2
Room Information
- Single Rooms (50)
Visiting
- Springfield House operates 'Protected meal times' please could visitors try to avoid visiting between 12.30- 1.30 pm in order to ensure that residents main meal time is uninterrupted.
Parking
- Substantial free on site parking available.
Springfield Care Home Reviews (47)
Springfield Care Home has a Review Score of 9.6 (9.600) out of 10, based on 9 reviews in the last 2 years.
Over all time Springfield Care Home has 47 reviews.
My mam moved to Springfield just over 8 years ago suffering with vascular dementia and alzheimers disease. Her quality of life improved enormously with the love, activities and contact care she always received from this amazing care team. Mam gained another wonderful family to love her even more. Sadly mam passed away on 19th December so peacefully with her loving family around her and the wonderful staff at Springfield. The care my mam received for all of these years has been such a massive comfort to myself, my dad and all of the family and we are forever grateful to the amazing team at Springfield Care Home. A truly fabulous place to live.
Thank you so much for the kind words. It was privilege to care for your mam ,she was a wonderful person, she had a loving family that was very much apart of her care. The who team thank you for your amazing review. I wish the family the very best and hope you are all well, the bench you gave to...
I visit Springfield every week and I can honestly say that I have never not been immensely satisfied with the care that is given to my loved one. The staff here are amazing and I have witnessed lots of very touching moments between them and the residents. They truly care about each and every one of them. It feels like I am leaving my loved one with family when it is time for me to go. I trust the staff here at Springfield implicitly. My loved one is safe here, treated with the utmost dignity and to me, that is worth more than I could ever describe.
Thank you so much for trusting the staff at Springfield care for your loved one. These kind words mean so much to everyone involved in the care here at Springfield care home, its reassuring to know you feel happy when you leave your loved one after a visit .
The staff are all very competent and friendly.
Thank you so much for kind words, they inspire the team to carry on with person centered care delivery ,this gives us a great sense of pride to be here at Springfield with all of our beautiful residents. Thank you
Very happy with the care given to my mother in law, love the transparency throughout the home, especially the social media page ie gives reassurance loved ones are ok and happy on a daily basis. Staff always polite helpfully and friendly. Nothing to much bother. Make a great choice choosing this home to provide care for a loved one.
Thank you so much for your kind words, this means so much to all our staff at Springfield. We are so glad you choose Springfield as it is a privilege to care for your mother in law.
The staff are excellent and are always on hand to answer any questions. The activities are great and keep the residents entertained every day. The home is spotlessly clean and never smells. Food is also excellent. Would highly recommend.
Thank you so much for the lovely comments about the team and the home , here at Springfield we appreciate all feed back and suggestion to maintain the high standard of care we give , the residents happiness mean so much to the team , Thank you
More than happy with fathers care. Since admission into Springfield he has greatly improved. My mother has also been in Springfield Care Home. We didn't want to put hi in another care home and was overjoyed that a room was available.
Thank you so for your kind words, it means so much to the team positive feedback from one of our relatives ,
My wife is very well looked after. She is attended regularly. The staff are fantastic.
Thank you for the great review of the home and of the staff all of our staff work very hard to meet the needs of all our residents with a person-centred approach, with feedback from family and friends of the residents who reside at Springfield Care Home.
All staff from management to carers, domestic staff and cooks are friendly, approachable and professional. There is a great camaraderie between the staff. The food is excellent and plentiful. Activities are many and varied and well thought out and planned. The home is kept spotless.
It has given me peace of mind knowing that he is so well cared for and I would wholeheartedly recommend the home.
Thank you so much for the great review, here at Springfield are so pleased you have peace of mind.
Springfield Care Home is an immaculately clean and well-decorated home. All staff and management are extremely helpful, and friendly and are willing to go the extra mile to help both residents and family members. A lovely caring environment with an abundance of activities for loved ones to join with. So much planning thought and preparation are put into these activities and they are delivered with care and compassion is second to none. It is a joy to see via social media loved ones participating in activities! Overall a fantastic, pleasant, caring, friendly and happy home.
Thank you so much for the lovely review, and thank you for the support you give the activity team. we strive to meet our resident's needs for activities to ensure they do not become socially isolated, events are so important that everybody including families can join in and be a part of our Springfield family.
The care home has totally changed my opinion of the care system. The love, care and respect that my gran has received is second to none. The communication on anything relating to my gran is excellent.
Thank you so much for this lovely review of your Gran's home. Springfield strives for excellence by providing respectful dignified care to all our residents who reside here. As a team, we will always continue to put our residents at the centre with all we portray here at Springfield Care Home, with caring, dignified, respectful, kind and loving care.
One of my best decisions for my mam.
Thank you for the lovely words about the team at Springfield, the team are highly motivated to give person-centred care to your mam. We all feel that it was an amazing decision you made to place your mam at Springfield, and we are the lucky ones to care for your mam. Thank You so much for the support you give to all our team.
My grandma receives exceptional care from every member of staff. They treat her like family, and I am so grateful for all they do.
Such lovely words, our team, our residents, relatives and friends are one big family who support each other every single day. Springfield are very grateful for the support shown by each and every person that frequents the home. Just a little note, thank you for the fab review.
We find every aspect of Springfield House Care home outstanding. We have observed staff supporting and caring for residents in a genuine way who have no visitors present. All of the team are approachable, pleasant and hardworking. As it stands, we have ticked every box excellent and are pleased to have this opportunity to express this.
Thank you for the lovely positive review about Springfield Care Home, It means so much to all the team, positive feedback creates positive staff, which creates happy residents in our care and that's what our home is all about safe happy care.
The food is very good, home-made fayre and offerings at tea breaks are varied and plentiful. The snack trays distributed around the home are such a lovely touch for the residents. The rooms, with en-suite are very well kept and regularly updated.
We have been amazed at the number and variety of activities on offer. Another plus are the many themed days (and meals) on special occasions.
All management and staff are very approachable, readily available, always supportive and very professional.
We have absolute peace of mind, knowing my sister is having the very best of care from an amazing team.
Thank you for the lovely review of Springfield Care Home. The positive feedback means so much to all of the team. We continue to strive to maintain the highest standard of care to each and every resident who reside at Springfield Care Home. We are very pleased you feel at ease and are comfortable knowing your sister is being cared for in the most person-centred way.
Concerns raised by family on arrival, by telephone later that day and the following day were met with an uncaring attitude and no effective action.
Staff weren't walking the person and they were unable to use the toilet despite information provided by family leading to distress due to incontinence and regression of mobility.
Referral to therapy re mobility and podiatry was delayed by 2 weeks despite manager stating they would refer shortly after admission.
Prior to signing family queried a clause in the contract. Management terminated the residency with immediate effect despite receipt of £8000.
Management repeatedly threatened family with legal /police action after they contacted company directors to update them and also pressured family to remove the resident.
Feedback sent to the CQC including copies of emails and contract as evidence.
Thank you for taking the time to provide feedback, it is important to mention that Springfield was sold long after the placement had ended and this review has no relevance to the current practices, culture and ethics of the new provider; that being said, we are sorry that you felt services at...
Outstanding care provided. Friendly staff and amazing activities for the residents to take part in. The staff are always on hand to go above and beyond and make families feel reassured that their loved ones are cared for.
Thank you for the lovely review. We are delighted that you are happy with our service, and I will pass on your comments to the team. Your feedback is greatly appreciated by us all.
My mam was placed in the care home initially in May for respite, her condition deteriorated very quickly during the pandemic, and because she was so well cared for during this week, we felt that this would be the best place for her on a long term basis. The home is lovely and clean. The rooms are a good size to enable the residents to make them homely. The staff are fantastic with the residents, they have lots of social activities and a Facebook page for families to see their loved ones.
Thank you for your lovely review of our service. We are delighted to hear that you are happy with your mums care, our facilities and our social activities. Your kind comments will be shared with my team, who all greatly appreciate family feedback. We all look forward to seeing you again soon.
Mam settled after a few days. I am really happy with the care she is receiving. I enjoying seeing photographs of her on the Facebook page. It helps me keep up to date with all of Mam's activities. Staff are always keen to help and are very friendly.
From us all here at Springfield House, we thank you for taking the time to share your experiences of our service, we are all delighted that your mum has settled so well and so quickly. Your lovely comments are greatly appreciated by my team.
Mam moved into Springfield House at the beginning of April and settled in really quickly. She enjoys most activities and is happy to join in. Mam speaks highly of all the staff whenever I visit. The staff are very approachable and are happy to help with any queries.
On behalf of my team at Springfield House, we all thank you for your lovely comments. Family feedback is always greatly appreciated, and we all look forward to seeing you again soon.
Service provided is absolutely first class.
Dear Maxine, thank you for taking the time to share your experience of our service. Family feedback is so greatly appreciated by my team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 July 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Springfield Care Home.
There are no upcoming events for Springfield Care Home.
Awards / Recognitions (8)
- 09 Jun 2015Recipient: Springfield Care Home
- 01 Feb 2015Recipient: Springfield Care Home
- 01 Feb 2015Recipient: Springfield Care Home
Accreditations
There are no accreditations posted yet for Springfield Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Springfield Care Home
What types of Care is Springfield Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Springfield Care Home have?
There are 50 Single Rooms.
What are the Facilities & Services at Springfield Care Home?
Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Springfield Care Home to the centre of Houghton le Spring?
1.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Springfield Care Home to verify any information. View our terms and conditions. Springfield Care Home has a Basic Service -more info.