Springfield Care Home

My mam moved to Springfield just over 8 years ago suffering with vascular dementia and alzheimers disease. Her quality of life improved enormously with the love, activities and contact care she always received from this amazing care team. Mam gained another wonderful family to love her even more. Sadly mam passed away on 19th December so peacefully with her loving family around her and the wonderful staff at Springfield. The care my mam received for all of these years has been such a massive comfort to myself, my dad and all of the family and we are forever grateful to the amazing team at Springfield Care Home. A truly fabulous place to live.

I visit Springfield every week and I can honestly say that I have never not been immensely satisfied with the care that is given to my loved one. The staff here are amazing and I have witnessed lots of very touching moments between them and the residents. They truly care about each and every one of them. It feels like I am leaving my loved one with family when it is time for me to go. I trust the staff here at Springfield implicitly. My loved one is safe here, treated with the utmost dignity and to me, that is worth more than I could ever describe.

The staff are all very competent and friendly.

Very happy with the care given to my mother in law, love the transparency throughout the home, especially the social media page ie gives reassurance loved ones are ok and happy on a daily basis. Staff always polite helpfully and friendly. Nothing to much bother. Make a great choice choosing this home to provide care for a loved one.

The staff are excellent and are always on hand to answer any questions. The activities are great and keep the residents entertained every day. The home is spotlessly clean and never smells. Food is also excellent. Would highly recommend.

More than happy with fathers care. Since admission into Springfield he has greatly improved. My mother has also been in Springfield Care Home. We didn't want to put hi in another care home and was overjoyed that a room was available.

My wife is very well looked after. She is attended regularly. The staff are fantastic.

It has given me peace of mind knowing that he is so well cared for and I would wholeheartedly recommend the home.

Springfield Care Home is an immaculately clean and well-decorated home. All staff and management are extremely helpful, and friendly and are willing to go the extra mile to help both residents and family members. A lovely caring environment with an abundance of activities for loved ones to join with. So much planning thought and preparation are put into these activities and they are delivered with care and compassion is second to none. It is a joy to see via social media loved ones participating in activities! Overall a fantastic, pleasant, caring, friendly and happy home.

The care home has totally changed my opinion of the care system. The love, care and respect that my gran has received is second to none. The communication on anything relating to my gran is excellent.

One of my best decisions for my mam.

My grandma receives exceptional care from every member of staff. They treat her like family, and I am so grateful for all they do.

We find every aspect of Springfield House Care home outstanding. We have observed staff supporting and caring for residents in a genuine way who have no visitors present. All of the team are approachable, pleasant and hardworking. As it stands, we have ticked every box excellent and are pleased to have this opportunity to express this.

We have absolute peace of mind, knowing my sister is having the very best of care from an amazing team.

Feedback sent to the CQC including copies of emails and contract as evidence.

Outstanding care provided. Friendly staff and amazing activities for the residents to take part in. The staff are always on hand to go above and beyond and make families feel reassured that their loved ones are cared for.

My mam was placed in the care home initially in May for respite, her condition deteriorated very quickly during the pandemic, and because she was so well cared for during this week, we felt that this would be the best place for her on a long term basis. The home is lovely and clean. The rooms are a good size to enable the residents to make them homely. The staff are fantastic with the residents, they have lots of social activities and a Facebook page for families to see their loved ones.

Mam settled after a few days. I am really happy with the care she is receiving. I enjoying seeing photographs of her on the Facebook page. It helps me keep up to date with all of Mam's activities. Staff are always keen to help and are very friendly.

Mam moved into Springfield House at the beginning of April and settled in really quickly. She enjoys most activities and is happy to join in. Mam speaks highly of all the staff whenever I visit. The staff are very approachable and are happy to help with any queries.

Service provided is absolutely first class.