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Springfield Care Home

Bunker Hill, Philadelphia, Houghton le Spring, Tyne & Wear DH4 4TN
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Springfield Care Home, Houghton le Spring

Care Provided by Springfield Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

All fees are dependency related to the persons needs on the pre-

assessment.

Contact Springfield Care Home to confirm what's included and get a personalised quote

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Springfield Care Sunderland Ltd
  • Private Owned

Person in charge

  • Shirley Delap (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1995
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (50)

Visiting

  • Springfield House operates 'Protected meal times' please could visitors try to avoid visiting between 12.30- 1.30 pm in order to ensure that residents main meal time is uninterrupted.

Parking

  • Substantial free on site parking available.
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Springfield Care Home Reviews (47)

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9.6

Springfield Care Home has a Review Score of 9.6 (9.600) out of 10, based on 9 reviews in the last 2 years. Over all time Springfield Care Home has 47 reviews.

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Showing 47 reviews matching selected criteria
Review from Alan (Friend of Resident) published on 1 December 2016 Submitted via Website
Overall Experience

I've been a regular Visitor to Springfield House for almost ten years now. During this time I've developed a considerable admiration for the ladies and gents who work here and really appreciate everyone's care and attention. The Management team have proved to be extremely proactive in continually developing the service and keeping everyone well cared for, secure and entertained. Thank you.

Reply from Phil Carey, Managing Director at Springfield Care Home

Thank you for the positive feedback. The care team greatly appreciate your comments and we look forward to seeing you and the family over the holiday period.

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Review from Rob W (Friend of Resident) published on 1 December 2016 Submitted via Website
Overall Experience

I have visited Springfield House many times over the last six years to see my friend. He absolutely loves the staff and feels right at home. If I ever need the care he requires I will moving in. Lovely people.

Reply from Phil Carey, Managing Director at Springfield Care Home

Thank you, your comments are greatly appreciated by everyone at Springfield House. We look forward to seeing you at our Christmas parties.

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Review from Karen H (Daughter of Resident) published on 7 January 2016 Submitted via Website
Overall Experience

Delighted with every aspect of Springfield House and very happy to submit our personal recommendations. Dads previous short break in a care home was just quite awful and I cried several times after leaving him there in October! With a dreary, drab and really shabby interior, residents sat around in various states of undress, unkempt and the place was horrendously smelly! Then a vacancy came up at Springfield House in November and I could literally have kissed the lady when she rang back to confirm they had a place for Dad. Springfield House is absolutely lovely!! Bright, clean, modern and no bad smells!!! Dad is always clean, has his hair brushed and has always had a shave. Really love this place! Thank you x A* everyone!!!

Reply from Philip Carey, Managing Director at Springfield Care Home

Thank you for taking the time to submit this lovely review Karen, your positive feedback is greatly appreciated by everyone at Springfield House

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Review from Paul (Son of Resident) published on 29 October 2015 Submitted via Website
Overall Experience

Just wanted to thank everyone at Springfield House for their genuine kindness and compassion. We couldn't have asked or indeed wished for more. We will never forget the level of tenderness and clear affection shown to our mum and the family. Thank you x

Reply from Philip Carey, MANAGING DIRECTOR at Springfield Care Home

Dear Paul, your kind words are greatly appreciated by everyone at Springfield House and we thank you for taking the time time to provide your feedback. Very best wishes and kind regards on behalf of everyone at Springfield House.

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Review from Bobby M (Son of Resident) published on 19 August 2015 Submitted via Website
Overall Experience

The care and attention my mum receives is simply excellent. She has made many new friends and is the happiest she has been in years. Her room is really spacious and the cleanlinesses is exemplary. The staff are lovely.

Reply from Phil, Managing Director at Springfield Care Home

Thank you for taking the time to review our service, your positive comments are greatly appreciated by everyone at Springfield House.

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Review from Maggie (Friend of Resident) published on 18 August 2015 Submitted via Website
Overall Experience

A warm friendly home, with really lovely staff where you're always made to feel extremely welcome and the residents always have a great time at all of the regular events and functions etc. Well done to all the staff who make it the Great Home it always is. X

Reply from Phil, Managing Director at Springfield Care Home

Thank you for taking the time to review our service, your positive comments are greatly appreciated by everyone involved at Springfield House.

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Review from Josey (Relative of Resident) published on 18 August 2015 Submitted via Website
Overall Experience

Springfield House is always such an amazing and friendly place. I really hope it's still going when I might need it. It will be top of my list for sure. It's always like 5 star treatment here so well done to all the staff x

Reply from Phil, Managing Director at Springfield Care Home

Thank you for taking the time to review our service, your positive comments are greatly appreciated by everyone involved at Springfield House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 July 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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Awards / Recognitions (8)

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