Springfield Care Home

Springfield offers excellent care for my mam, and she has settled really well into the home. This is due to the dedication and hardwood of the caring staff. I'm very impressed with the level of stimulation the residents receive on a daily basis. Thank you very much!

My mother-in-law came to Springfield from a rehabilitation facility to which she was admitted after a short stay in the hospital, having previously lived in her own home. She has found the transition quite difficult, but the friendliness and compassion of staff have won her round. When we visited last week, after a negative Covid test, it was so wonderful to be able to be with her in her room, to meet the welcoming staff and to experience the attractive surroundings. Many thanks to all concerned and especially the Manager and another member of staff who has guided us through the whole process.

I’ve been visiting for the last few years, and last March when visiting had to stop due to the pandemic, I was obviously really upset, but the regular updates and FaceTime calls made me still feel connected and really involved. The staff have all been lovely and so kind. The regular live music streaming events have also kept me entertained over the long months of isolation. More recently, being able to come back to the homes visiting area, and be tested and handed a warm drink on arrival, is just amazing!

This home has provided excellent care for many years and all staff care deeply about all in their care. The communication during this awful time has been impeccable. This has been both stressful for staff and residents as they have had limited communication with families, and the introduction into the relative viewing pod is amazing. The residents are always happy and exceptionally well cared for. All nutritional needs are catered for and they are always implementing new ideas to ensure residents maintain good hydration. During the pandemic, staff have entertained the residents and many live shows have taken place, come rain or shine. It is so nice the residents smiling and I would have gladly, have Springfield house care for me and my family if ever we require it. Would definitely recommend to anyone who requires care in the future. Thank you Springfield House.

My father was only at the home a short while but contacted Covid and died. We were not told that the Home had Covid issues. He was extremely unhappy during his stay there and died alone during the night despite needing constant care. The police told us of the death. When he died no one from the home contacted us for 6 days and when asked by the undertakers where the body was we were unable to tell him. We asked for two items of my father to be kept for us to collect - a mobile phone and a family photo album which was very precious. When we arrived we were told that these items could not be found and after a lengthy search, they were deemed to be lost. My father kept his financial information on his mobile phone and so the funds in his account could not be accessed to pay his outstanding bills and funeral costs. The photo album contained all our memories of my dad. A total mess from start to finish and I would urge anyone thinking of sending a loved one here to think again.

I'd like to thank the staff at Springfield for their dedication and care shown to my Aunt and everyone else during 2020. Although we haven't been able to visit directly the visiting booth is a most welcome addition and the regular photographs, video and calls have kept the family fully informed (and entertained) throughout the year. My Aunt has made many new friends and looks so well it's so heartwarming to know that she is surrounded by such lovely caring people. Happy New Year.

During Covid my mam had to go into a home. Never seeing or meeting anyone from the home we trusted her into their care. They were fantastic and supported the family throughout. The care and safety they are providing is excellent and we can't thank them enough. My mam hasn't looked as happy and entertained in years. We definitely would recommend Springfield House to any families facing this difficult time. Thank you.

My mam went into Springfield House during lockdown. A very difficult time made so much better with the help and dedication of all staff. My mam could not be anywhere better and I am so grateful. Thank you Springfield House.

I cannot thank the staff at Springfield House enough for the outstanding care my aunt is receiving, particularly through these difficult times. It is fantastic to see regular updates on Facebook, the photos show her (and all residents) looking relaxed and happy, which is so reassuring whilst we can’t visit. Thanks to regular FaceTime communication we feel like we have been able to stay connected, and for that, we are really grateful.

My mother has been at Springfield House since Jan 20 and I am delighted that I chose this home to care for her. The home is kept exceptionally clean, there are fun activities every day and the staff are so kind and caring. Even though unable to visit at the moment, they are happy for me to ring to see how she is or speak to her when possible. I can also follow on Facebook with daily photos of residents enjoying the excellent entertainment programme.

Springfield House has not allowed challenging circumstances to deter them from providing regular entertainment and treats to keep everyone (both staff and residents), happy and focused on living life to the full. They are unstoppable in their quest for exceptional care to vulnerable adults. I feel blessed to have found this lovely place for Dad.

Wonderful team of people. Highly organised and committed to caring for residents, especially at this difficult time. I would definitely recommend Springfield to anyone who would like their loved ones to be cared for.

Mam is well looked after at Springfield. The staff are really good and look after Mam well.

My Mum has been in care for the past 6 years and I would not want her living anywhere else than Springfield House. The staff, from the Manager to the cleaners, carers, kitchen staff and all connected to the home are all excellent, caring and kind. The home is clean, food excellent and lots of activities and interests for all residents. I see my mum enjoying her life in a caring, happy place.

The staff are dedicated to the well-being of those in their care, the home is always well-presented and there is always a comprehensive array of activities that the residents can participate in. The location is perfect - easy access from the locale, yet well situated with views of the local cricket ground to provide a peaceful and relaxing ambience. Combine this with a healthy and varied menu and you have the ideal solution for those who need care in their later years.

We wish to express our gratitude for the care and support that our mum has received on becoming a resident of Springfield House. My brothers and I have witnessed our mum flourish and become a much happier person and are reassured that she is cared for holistically. Springfield staff's knowledge and first-hand experience has enabled myself and my brothers to come to terms with the whole process of mum's condition. It is through their help and support I have ultimately been given my life back and enjoying quality mum and family time once more.

I find the home fresh and clean when I visit, also the staff are so kind and caring to the residents.

I've been a regular visitor to Springfield throughout 2018 and just wanted to thank everyone for their care and support. My uncle has settled in really well, he is extremely well cared for and supported. I enjoy visiting him with the knowledge that he's always safe, well fed, clean and surrounded by lovely people. Thank you all very much.

Must compliment the staff at Springfield House for the hard work they do, credit where credit is due! The atmosphere is always vibrant and everyone appears to be happy in their work which is lovely to see. The home is clearly very well Managed and its lovely to see so many happy faces no matter what time of day we visit everyone always takes the time to chat and smile.

Just a quick thank you to all of the staff at Springfield House. Only experienced the home for a month's respite but Granddad's care was excellent. Everyone was extremely friendly and made us all feel very welcome at all times. No hesitation in recommending your excellent service to others. Well done and thank you again.