

Care Provided by Springfield Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 50 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
assessment.
Contact Springfield Care Home to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Springfield Care Sunderland Ltd
- Private Owned
Person in charge
- Shirley Delap (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1995
- Last Refurbishment: 2021
- Number of floors: 2
Room Information
- Single Rooms (50)
Visiting
- Springfield House operates 'Protected meal times' please could visitors try to avoid visiting between 12.30- 1.30 pm in order to ensure that residents main meal time is uninterrupted.
Parking
- Substantial free on site parking available.
Springfield Care Home Reviews (47)
Springfield Care Home has a Review Score of 9.6 (9.600) out of 10, based on 9 reviews in the last 2 years.
Over all time Springfield Care Home has 47 reviews.
Springfield offers excellent care for my mam, and she has settled really well into the home. This is due to the dedication and hardwood of the caring staff. I'm very impressed with the level of stimulation the residents receive on a daily basis. Thank you very much!
Dear Jayne, thank you for your lovely comments, family support is so extremely appreciated by my dedicated team, and on behalf of everyone at Springfield, we thank you for taking the time to share your personal experience of our service.
My mother-in-law came to Springfield from a rehabilitation facility to which she was admitted after a short stay in the hospital, having previously lived in her own home. She has found the transition quite difficult, but the friendliness and compassion of staff have won her round. When we visited last week, after a negative Covid test, it was so wonderful to be able to be with her in her room, to meet the welcoming staff and to experience the attractive surroundings. Many thanks to all concerned and especially the Manager and another member of staff who has guided us through the whole process.
Dear Rosemary, thank you for sharing your experience of our service and your lovely positive comments. These will be shared with my team, and we all look forward to seeing you again soon.
I’ve been visiting for the last few years, and last March when visiting had to stop due to the pandemic, I was obviously really upset, but the regular updates and FaceTime calls made me still feel connected and really involved. The staff have all been lovely and so kind. The regular live music streaming events have also kept me entertained over the long months of isolation. More recently, being able to come back to the homes visiting area, and be tested and handed a warm drink on arrival, is just amazing!
Dear Elsie, on behalf of everyone here, thank you for taking the time to share your experiences, we are all so very pleased to see you coming back in person and using our Covid secure visiting booth. Personal visits and interaction are such an important part of our overall service, and we are doing...
This home has provided excellent care for many years and all staff care deeply about all in their care. The communication during this awful time has been impeccable. This has been both stressful for staff and residents as they have had limited communication with families, and the introduction into the relative viewing pod is amazing. The residents are always happy and exceptionally well cared for. All nutritional needs are catered for and they are always implementing new ideas to ensure residents maintain good hydration. During the pandemic, staff have entertained the residents and many live shows have taken place, come rain or shine. It is so nice the residents smiling and I would have gladly, have Springfield house care for me and my family if ever we require it. Would definitely recommend to anyone who requires care in the future. Thank you Springfield House.
Dear Nicola, from everyone here at Springfield House thank you for your lovely comments and continued support and from all of us to you, knowing that you are working in ICU and facing many daily personal and professional challenges, on behalf of us all a huge thank you. We all always look forward...
My father was only at the home a short while but contacted Covid and died. We were not told that the Home had Covid issues. He was extremely unhappy during his stay there and died alone during the night despite needing constant care. The police told us of the death. When he died no one from the home contacted us for 6 days and when asked by the undertakers where the body was we were unable to tell him. We asked for two items of my father to be kept for us to collect - a mobile phone and a family photo album which was very precious. When we arrived we were told that these items could not be found and after a lengthy search, they were deemed to be lost. My father kept his financial information on his mobile phone and so the funds in his account could not be accessed to pay his outstanding bills and funeral costs. The photo album contained all our memories of my dad. A total mess from start to finish and I would urge anyone thinking of sending a loved one here to think again.
We are all extremely sorry for your loss, completely understand that you are currently grieving, our thoughts and prayers are with your family at this difficult time. We are all so sorry that our Management team could not assist you in ‘obtaining access to your late Fathers bank accounts’, without...
I'd like to thank the staff at Springfield for their dedication and care shown to my Aunt and everyone else during 2020. Although we haven't been able to visit directly the visiting booth is a most welcome addition and the regular photographs, video and calls have kept the family fully informed (and entertained) throughout the year. My Aunt has made many new friends and looks so well it's so heartwarming to know that she is surrounded by such lovely caring people. Happy New Year.
Dear Patricia, we are delighted to have received your lovely review of our service, in these challenging times our team greatly appreciated the continued support of our families and I will ensure that everyone is made aware of your comments. Very best wishes from everyone here at Springfield House and we all hope to see you soon.
During Covid my mam had to go into a home. Never seeing or meeting anyone from the home we trusted her into their care. They were fantastic and supported the family throughout. The care and safety they are providing is excellent and we can't thank them enough. My mam hasn't looked as happy and entertained in years. We definitely would recommend Springfield House to any families facing this difficult time. Thank you.
Hi Angela, thank you for the lovely review of our service and of course for your support, this is greatly appreciated by our entire team and we all look forward to welcoming you into Springfield as soon as its safe to do so.
My mam went into Springfield House during lockdown. A very difficult time made so much better with the help and dedication of all staff. My mam could not be anywhere better and I am so grateful. Thank you Springfield House.
Hi Linda, thank you for your continued support and praise for the team. It was lovely to meet you at our summer fair and from the manager, myself and the team we look forward to welcoming you into Springfield as soon as we can.
I cannot thank the staff at Springfield House enough for the outstanding care my aunt is receiving, particularly through these difficult times. It is fantastic to see regular updates on Facebook, the photos show her (and all residents) looking relaxed and happy, which is so reassuring whilst we can’t visit. Thanks to regular FaceTime communication we feel like we have been able to stay connected, and for that, we are really grateful.
Thank you for your lovely words and support throughout these unprecedented times, myself and team all greatly appreciate this and we all look forward to seeing you again soon.
My mother has been at Springfield House since Jan 20 and I am delighted that I chose this home to care for her. The home is kept exceptionally clean, there are fun activities every day and the staff are so kind and caring. Even though unable to visit at the moment, they are happy for me to ring to see how she is or speak to her when possible. I can also follow on Facebook with daily photos of residents enjoying the excellent entertainment programme.
Hi Philip, your review of our service is greatly appreciated by the manager, myself and our team, we are delighted that you are happy with our service and we really hope to be able to see you soon.
After unexpectedly losing my mother, we were reluctant to place Dad in residential care, especially during a global pandemic! But we need not have worried, as the care given to my dad has been second to none.
The outstanding management and care team have shown professionalism, friendliness, dignity, compassion and support, towards both my dad and our family. They offer a scrupulously clean, caring, and stimulating environment for their residents.
Springfield House has not allowed challenging circumstances to deter them from providing regular entertainment and treats to keep everyone (both staff and residents), happy and focused on living life to the full. They are unstoppable in their quest for exceptional care to vulnerable adults. I feel blessed to have found this lovely place for Dad.
Hi Lorraine, thank you for this lovely review of our service, our team greatly appreciate the kind support from all of our friends and families, particularly at this challenging time, when we know how difficult it is for everyone separated from their loved ones. Your lovely words of encouragement...
Wonderful team of people. Highly organised and committed to caring for residents, especially at this difficult time. I would definitely recommend Springfield to anyone who would like their loved ones to be cared for.
Thank you for the lovely review Pamela. This is greatly appreciated by everyone at Springfield House. Stay Safe and hope to see you soon.
Mam is well looked after at Springfield. The staff are really good and look after Mam well.
Thank you so much for taking the time to review our service. We are delighted to hear that you are happy with our service and will share your comments with our team.
My Mum has been in care for the past 6 years and I would not want her living anywhere else than Springfield House. The staff, from the Manager to the cleaners, carers, kitchen staff and all connected to the home are all excellent, caring and kind. The home is clean, food excellent and lots of activities and interests for all residents. I see my mum enjoying her life in a caring, happy place.
Thank you for taking the time to share your personal experience of Springfield House. I am delighted that you are happy with our service and will share this with the team.
The staff are dedicated to the well-being of those in their care, the home is always well-presented and there is always a comprehensive array of activities that the residents can participate in. The location is perfect - easy access from the locale, yet well situated with views of the local cricket ground to provide a peaceful and relaxing ambience. Combine this with a healthy and varied menu and you have the ideal solution for those who need care in their later years.
Hi James, your lovely comments are greatly appreciated by everyone at Springfield House and we are delighted to hear that you continue to be pleased with our service.
We wish to express our gratitude for the care and support that our mum has received on becoming a resident of Springfield House. My brothers and I have witnessed our mum flourish and become a much happier person and are reassured that she is cared for holistically. Springfield staff's knowledge and first-hand experience has enabled myself and my brothers to come to terms with the whole process of mum's condition. It is through their help and support I have ultimately been given my life back and enjoying quality mum and family time once more.
Hi Sandi, many thanks for taking the time to submit your comments and share your experiences of our service, this feedback is greatly appreciated by the team.
I find the home fresh and clean when I visit, also the staff are so kind and caring to the residents.
Hi Nicola, many thanks for taking the time to submit your feedback on our service, this is greatly appreciated by the team.
I've been a regular visitor to Springfield throughout 2018 and just wanted to thank everyone for their care and support. My uncle has settled in really well, he is extremely well cared for and supported. I enjoy visiting him with the knowledge that he's always safe, well fed, clean and surrounded by lovely people. Thank you all very much.
Thank you so much for taking the time to submit your review, everyone at Springfield greatly appreciates your lovely comments.
Must compliment the staff at Springfield House for the hard work they do, credit where credit is due! The atmosphere is always vibrant and everyone appears to be happy in their work which is lovely to see. The home is clearly very well Managed and its lovely to see so many happy faces no matter what time of day we visit everyone always takes the time to chat and smile.
Thank you so much for taking the time to submit your review, everyone at Springfield greatly appreciates your lovely comments.
Just a quick thank you to all of the staff at Springfield House. Only experienced the home for a month's respite but Granddad's care was excellent. Everyone was extremely friendly and made us all feel very welcome at all times. No hesitation in recommending your excellent service to others. Well done and thank you again.
Hi Philip, many thanks for taking the time to share your experience of our service which is extremely appreciated by everyone at Springfield House.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 July 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Springfield Care Home.
There are no upcoming events for Springfield Care Home.
Awards / Recognitions (8)
- 09 Jun 2015Recipient: Springfield Care Home
- 01 Feb 2015Recipient: Springfield Care Home
- 01 Feb 2015Recipient: Springfield Care Home
Accreditations
There are no accreditations posted yet for Springfield Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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