Kirkley Lodge

Clean, tidy and smells good. Polite, friendly, helpful staff. Welcoming, professional and respectful. Plenty of opportunities to join in various activities. Mam was treated with dignity and made comfortable. Her room was kept clean. Her personal hygiene routine was excellent. The care staff got to know her personal like/dislikes and needs. The staff answered all my questions and gave me time and support. I feel reassured that Mam was getting a high quality of care and gave me peace of mind.

The staff at Kirkley lodge are fantastic and worth their weight in gold. They looked after my granddad impeccably as if he were a member of their own families. They cared for granddad with such dignity keeping his pride intact until the end. My family was there 24/7 at the end and the staff were all amazing with the family too. The management and admin team are very caring, approachable and helpful. The home is very clean and doesn't smell like a lot of care homes do. There was lots of activities on for the residents and family could attend too which was lovely. The food always looked really good and it was lovely to see residents eating together in the dining room.

Hi it's been almost a year since my mother & father in law went into Kirkley lodge it's been a while since I written last review. Just needed to express our gratitude for the continuous great care they are both receiving all staff are so friendly and caring. There's always some entertainment on for them down to singers / crafts / exercise.As a family we just want to say thankyou. Anna and management team also there to listen and support us thankyou. I would not hesitate to recommend Kirkley lodge the care and support is amazing.

My Mam has been in Kirkley lodge for 5 years the care my Mam recieves is amazing she is treat with dignity and loves living there the staff have all become like family it is such a lovely place to visit and nothing is too much it is just so lovely to know that My Mam is cared for so well 10/10

The staff are efficient and personable. The home has a lovely atmosphere and the facilties are very good. My Mother settled very quickly and feels safe at the home. It is very clear from other residents that the home is a home from home and everyone appears happy and content. The home is always clean and the food is good.

The level of care my fathernlaw received was outstanding. The staff are extremely professional and very personable. The team go above and beyond when caring for our loved ones . It is managed by an outstanding leadership team who lead by example

From the first visit everyone was welcoming and friendly. The home itself is immaculate at all times. Staff are amazing with my mother in law and all residents I've witnessed them caring for. Anna the manager can't be more approachable and feels like one of the family. Ali is also lovely and very helpful always ready to listen and help where she can.

Staff are lovely, very welcoming and helpful evey time I go to visit my grandparents, nothing is to much trouble and always showing me photos of them enjoying there activities, which is lovely to see them settled. Would recommend this care home to anybody's family.

My Mother & Father now live in kirkley lodge the care the staff give them both is outstanding they both can be challenging at times and care staff are amazing with them. Activities are really good keeping them entertained and focused. Food is really nice with good variety. Care home it's self always clean. Management also on hand for advice and good support which is really appreciated. Thank you kirkley lodge

We would have no hesitation in choosing Kirkley if either of my other grandparents need care. That should speak volumes. We thank Kirkley staff for everything they did, and the love they showed my nana.

Recently her health declined. The staff informed me and sought the appropriate medical attention. They all worked to fulfil her wishes (and the family's) to die peacefully in the home. She was treated with dignity at all times. Her comfort was maximised. The staff also looked after me and the family, practically and with friendly consolation.

My mam had to reluctantly go into Kirkley Lodge Care Home as a step down from hospital, she had been living on her own for 5 years since my lovely dad passed during COVID, she has never really dealt with her deep grief, she's had limited mobility for 40 yrs then a new hip replacement in Oct24 and whilst recovering at home she broke her upper arm in a fall in Nov24, she ended up losing so much weight and had become so frail, the minute she went into the home in Dec24 she was made to feel welcome, all the lovely staff have made the transition for us as a family so much easier and we cannot thank them enough. My mam is now back to her normal weight, she's so much happier now, my family love visiting as we can all see how well she is doing, all the staff have a lovely rapport with mam and all the other residents too. I can go home and leave mam now and know she is safe and cared for which means the world to me xx

First impressions were actually okay but there's a clique amongst staff here and if a resident is of the more challenging nature, then Staff who are part of the clique are really quite antagonistic and argumentative towards the resident. Staff not in the clique are really quite kind, caring, patient and understanding. My relative didn't like only being allowed one bath or shower a week and felt intimidated by Staff on more than one occasion. There is a strong smell of urine at this home which I think could be eliminated with the upgrade of hard flooring and protective furnishing.

I would have no hesitation in recommending Kirkley Lodge to anyone looking for a care home.

Mum loves the company of the other residents along with the activities provided and she likes a laugh with the staff. We as a family know Mum is being looked after which is a relief to us all. Thank you Kirkley.

Both my Father-in-law and Mother-in-law are in the home, they both receive the most excellent care from every member of staff. They are treated like a member of their family and shown the same love. We as their family are truly grateful to each and every one of them as it gives us peace and satisfaction. We couldn't be happier with every aspect of the home.

I couldn't recommend this place any stronger to any potential customers as an ideal solution to a difficult situation for all.

My mum has been at Kirkley Lodge since May 2024 following a stroke. To say we were apprehensive about her moving into 24-hour care is an understatement. Having worked in health and social care myself for many years I've seen huge variety in the type of care and support people receive. I chose Kirkley Lodge after visiting many other care homes in the area and I now realise how fortunate we were that Mum got a space. Everyone from the kitchen staff, carers, team leaders, administrator, deputy manager, and manager are friendly, welcoming, and genuinely caring. In a few short months, both my mum and myself have built relationships with the staff and I feel I could approach them about any issue, which is incredibly reassuring. The high standards are set by the manager and her leadership is evident across the home. There is a real sense of community within Kirkley Lodge and high-quality person-centred care.

It's taken me a while to submit this review because we really struggled to find the words to express just how amazing Kirkley Lodge Care Home is. Every single member of staff goes over and above for the residents and their families, nothing is ever too much trouble. It has a fabulous happy, safe and stimulating environment, with lots of activities and laughter. Kirkley Lodge is an outstanding care home for our precious loved ones.

The home is a happy and welcoming place. It's very clean and the care and compassion shown to the residents and their families is exceptional. They provide varied entertainment and encourage the residents to join in. My mother has made friends and the staff try and sit them together in the lounge and at meal times which really brightens my mother's day. They always listen to concerns. I don't know what we would do without them. Very thankful.