Kirkley Lodge

Dalby Way, Coulby Newham, Middlesbrough TS8 0TW
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9.7 48 Reviews
  • Kirkley Lodge, Middlesbrough
Kirkley Lodge care home is located in the village of Coulby Newham near Middlesbrough. It offers high quality residential and dementia care for up to 47 elderly people and continues to welcome new residents for shorter stays and permanent care.

The home has a warm and friendly atmosphere, where guests are always welcome and customers live in comfort. There are local amenities close to the home. Activities and menus are arranged with residents input.

Anchor operates Kirkley Lodge. Anchor staff pride themselves in dementia care and Anchor provides ongoing training to ensure their approach is best for customers living with dementia.

Carers work hard to get to know customers, build relationships and ensure all aspects of the service provided is focused on individual and compassionate care.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people.
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Care Provided by Kirkley Lodge

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 47 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1100
  • Self-Funded Residential Dementia Care: from £1100
  • RESPITE Self-Funded Residential Care: from £1100
  • RESPITE Self-Funded Residential Dementia Care: from £1100

Our colleagues at Kirkley Lodge will be happy to discuss our fees and what is included in these.

These prices are only a guideline, please contact Kirkley Lodge to find out the exact price for your requirements.

Contact Kirkley Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Kirkley Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in Charge

  • Anna Bracey (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1992
  • Last Refurbishment: 2003

Room Information

  • Single Rooms (47)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors are welcome at Kirkley Lodge.

Parking

  • Onsite parking is available, including disabled spaces.

Kirkley Lodge Reviews (48)

9.7

Kirkley Lodge has a Review Score of 9.7 (9.701) out of 10, based on 16 reviews in the last 2 years.
Over all time Kirkley Lodge has 48 reviews.

Overall Experience
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  • 6
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Date Published
  • 48
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  • 16
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Reviewer Connection to Kirkley Lodge
  • 24
  • 7
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  • 1
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Total of 48, showing 41-48
Review from B J H (Resident) published on 8 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My stay at Kirkley Lodge has been made enjoyable by the politeness and kindness of all the staff. There was one hiccup, with my medication. My Piferdone couldn't be found (this is my must have medication). This was quite quickly sorted so the problem was solved. The Piferdone cannot be prescribed by
my doctor or the local hospital but only another hospital. I think any care home should be aware of any problems that make a particular medication difficult to obtain. I think the review form should have a Very Good square between Good and Excellent (the difference is too big). If I need care/support in the future I would certainly stay at Kirkley Lodge again and would recommend Kirkley Lodge (certainly with the staff you have now).
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Review from Glynis M (Wife of Resident) published on 3 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is very welcoming and homely. The staff are extremely courteous and really do 'care' for the other residents. Next to living at home, I feel this care home is the best. Excellent rooms and the food is really good and varied. Nothing is too much trouble for them and they make you feel like
a member of a large family. I go away with the knowledge that my husband is getting the best care and attention and is extremely settled and happy there. Couldn't ask for more!
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Review from E C (Daughter of Resident) published on 16 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a short stay in hospital we had to find somewhere for my mum with 24-hour care in a hurry so that she could come home - as she was already an Anchor resident, we contacted Kirkley Lodge. What a fantastic find. The home is lovely, the care team are great, each showing wonderful care and skill in
welcoming mum and looking after her. My mum is settled and happy and the team cope with whatever she needs. We are very happy and an extra thank you to the management team who have made the overall process so easy! Just one negative comment, access in the evening to the building is difficult as the bell is not always working.
Reply from Anna Bracey, Home manager at Kirkley Lodge“Thank you for taking the time to provide feedback on Kirkley Lodge and we are pleased that you are Extremely Likely to recommend the home. We review our environment and monitor in-house activity regularly to ensure a high standard is maintained at all times.”
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Review from Margaret M (Daughter of Resident) published on 20 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff and management are extremely caring. Food not always hot. Kirkley Lodge is a happy upbeat place for loved ones to live. Visits are always made pleasant.
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Review from Sarah T (Daughter of Resident) published on 21 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has settled into her new home. It is a home from home. She gets on well with all staff and enjoys all activities and all meals. There is always something to do at Kirkley Lodge.
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Review from Shirley W (Daughter of Resident) published on 7 February 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mam has lived here just over a year, she seems very happy and settled. The staff are really good with mam and if we have a query or a problem they always do there best to deal with it.
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Review from Geoffrey M (Friend of Resident) published on 29 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cannot complain. Service is first class all round. My friend has been well cared for by everyone.
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Review from Elizabeth E (Daughter of Resident) published on 29 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in this wonderful care home since December. She had to leave her own home because she had a stroke and needed 24-hour care. She has been and is being cared for by the wonderful staff beyond our expectations. Her every need is cared for. The carers are wonderful, they treat her like
she is their own mother/grandmother. The food and snacks are excellent. My mother has gone from size 14 to 18. At the first sign that my mother needs a doctor or water sample required, the staff act immediately. The activities are great. singers and musicians call regularly. They had a day at the seaside plus other outings, including Queens Gardens to name a few. Only criticism is that the place needs updating. The building looks a bit neglected.
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Current Review Score: 9.7 (9.701)

Overview of Review Score

The Review Score of 9.7 (9.701) out of 10 for Kirkley Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.826 for Kirkley Lodge is calculated as follows: ( (167 Excellents x 5) + (16 Goods x 4) + (4 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 190 Ratings = 4.826
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Kirkley Lodge is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Feb 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (0)

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