Longlands Care Home

35 Longlands Road, Longlands, Middlesbrough TS4 2JS
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8.0 21 Reviews
  • Longlands Care Home, Middlesbrough
Longlands Care Home in Middlesbrough provides residential care for up to 43 residents. Situated in the heart of the town and close to shops, public transport and other local amenities, the home provides long-term, short-term and respite care.

The home is set over two floors, with 43 bedrooms, all of which are en-suite and decorated to a high standard. Residents are encouraged to bring their own furnishings to make their rooms feel as homely as possible.

Inside the home, there are three comfortable lounges along with a conservatory which overlooks pleasant, enclosed gardens complete with established plants, shrubs and an apple tree. There are two dining rooms serving fresh home-cooked food, a hairdressing salon and ample parking for visitors.

Residents also have access to a personal laundry service, as well as a hairdresser and regular visits from an optician, dentist and chiropodist.

Longlands has a highly qualified, long-serving staff team who are committed to providing unrivalled person-centred care, ensuring residents feel cared for and safe.
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Care Provided by Longlands Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1019 – £1019
  • Self-Funded Residential Dementia Care: £1019 – £1019
  • RESPITE Self-Funded Residential Care: £1019 – £1019
  • RESPITE Self-Funded Residential Dementia Care: £1019 – £1019

Our weekly fees start from the price shown. For a bespoke quotation, please get in touch.

Contact Longlands Care Home to confirm what's included and receive a personalised quote based on your needs.

Contact Longlands Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Longlands Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Tina Kendall (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (43)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (43)

Visiting

  • Please feel free to visit the home at any time

Parking

  • On site private care park

Longlands Care Home Reviews (21)

8.0

Longlands Care Home has a Review Score of 8.0 (8.025) out of 10, based on 2 reviews in the last 2 years.
Over all time Longlands Care Home has 21 reviews.

Overall Experience
  • 16
  • 5
  • 0
  • 0
  • 0
Date Published
  • 21
  • 2
  • 2
  • 2
  • 19
Reviewer Connection to Longlands Care Home
  • 12
  • 3
  • 2
  • 2
  • 1
  • 1
Total of 21, showing 21-21
Review from Tim W (Daughter of Resident) published on 20 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find all the staff very friendly, helpful and caring, cannot praise them enough for the care of my father. One problem which I have had since he went in there is to do with his television obviously the ariel in the home is not strong enough signal for all the rooms and as a result, my father does
not get all the digital channels. I have mentioned this many times but to no avail and also his remote has been taken, I have asked for it to be replaced but again this has not been done. These are small things on the grand scale of things and I am totally happy with the service otherwise.
Reply from Julie Wood, Home Manager at Longlands Care HomeThank you for your review and kind words. Unfortunately we do have a problem with the aerials in the home but are in the process of redecorating the home and have recently installed Wifi throughout the building which hopefully will improve things until we are able to address the problem with the aerials.

Kind Regards

Julie Wood
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.0 (8.025)

Overview of Review Score

The Review Score of 8.0 (8.025) out of 10 for Longlands Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.667 for Longlands Care Home is calculated as follows: ( (16 Excellents x 5) + (8 Goods x 4) ) ÷ 24 Ratings = 4.667
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.358 Points relating to the number of positive Reviews for Longlands Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6. 2 Positive Reviews ÷ 8.6 = 0.233
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Jul 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Tina

Tina Kendall

Job Title: Manager Joined: 2009

Tina has worked in the care industry for over 10 years. She began her career at Longlands in 2009 and was promoted to Deputy Manager in 2011, before being appointed Manager in 2019. Tina has a Level 5 Diploma in Leadership and Management.

Terri-Ann

Terri-Ann Mallory

Job Title: Deputy Manager Joined: 2016

Terri-Ann is the Deputy Manager at Longlands and has worked in care for 15 years. She joined Longlands in 2016.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Longlands Care Home to verify any information. View our terms and conditions. Longlands Care Home has an Enhanced Service - more info.