Middlesbrough Grange

Fosdyke Green, Netherfields, Middlesbrough TS3 0RY

Middlesbrough Grange in Middlesbrough is a residential care home offering   facilities with en-suite rooms in a light, spacious and homely setting.

At Anchor, it has a long history of caring for older people and puts residents at the heart of everything we do.

Its trained staff as well as Middlesbrough Grange's environment and facilities, allow residents to live a full, rich and meaningful life in the company of supportive, like-minded people.

There is also respite care at Middlesbrough Grange so if you are thinking about going away, but worried about loved one, the care home can help.

For more details contact the care home.

Group: Anchor

Person in charge: Beverley Grimes (Manager)

Local Authority / Social Services: Middlesbrough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 45 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 45

Rooms with ensuite WC: 45

Facilities & Services: Respite Care • Convalescent Care • Pets by arrangement • Close to Local shops • Lift • Wheelchair access • Phone Point in own room/Mobile • Television point in own room

Directions:

Middlesbrough Grange is situated close to local services and amenities including:

Local shops are a short walk from Middlesbrough Grange.
The nearest hospital is The James Cook University Hospital which is within 2 miles.
There is a bus stop outside the home where the 27 and 27A run regularly.

Latest Care Quality Commission* Report on Middlesbrough Grange: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.4 (maximum of 10) for Middlesbrough Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Middlesbrough Grange in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 7 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.576 for Middlesbrough Grange is calculated as follows: ( (90 Excellents x 5) + (33 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) + (2 Very Poors x 1) ) ÷ 132 Ratings = 4.576

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.778 Points relating to the number of positive Reviews for Middlesbrough Grange is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9 positive Reviews (45 registered maximum number of service users ÷ 5). 7 Reviews ÷ 9 Target = 0.778

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.4 Middlesbrough Grange has a Review Score of 9.4 (9.354) from 11 Reviews


Average Ratings

  • Excellent
    8
  • Good
    2
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Middlesbrough Grange?

  • Extremely LIKELY
    10
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    1
  • Extremely UNLIKELY
    0

Reviewer Connection to Middlesbrough Grange

  • Daughter of Resident/Service User
    8
  • Niece of Resident/Service User
    1
  • Sister of Resident/Service User
    1
  • Son of Resident/Service User
    1

First impressions were Warm, Welcoming, Clean and Caring and they have not changed from our first visit almost a year ago!
Great care provided by all the team here. Food varied and well presented. All staff approachable and have visited at all times of day and evening and always made to feel welcome. Highly recommended.

How likely would you be to recommend Middlesbrough Grange? Extremely Likely

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Average Rating:   4.7 out of 5

Really lovely and welcoming, makes my mother feel at home and settled. All staff are great and really friendly. So happy we chose Middlesborough Grange for my mother as I now know she has settled in really quickly and gets on well with staff and is getting the care she needs. Thank you.

How likely would you be to recommend Middlesbrough Grange? Extremely Likely

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Average Rating:   5 out of 5

Very happy with Middlesbrough Grange care home. The manager is extremely helpful and always very pleasant, along with the staff. After worrying so much about my parents being put into a care home, my mind was very settled after walking through the doors. 100% recommended.

How likely would you be to recommend Middlesbrough Grange? Extremely Likely

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Average Rating:   4.8 out of 5

Have used this care home for 3 years now, when my Dad needs to come in for respite whilst my brother is away on holiday. The staff are excellent, very friendly, helpful and always there to help. The food is very good and the atmosphere is calming and relaxing.

How likely would you be to recommend Middlesbrough Grange? Extremely Likely

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Average Rating:   4.8 out of 5

I think that things should be better done with the resident as there is nothing for them to do and mostly sat in their room. They could do with something like day trips out.

How likely would you be to recommend Middlesbrough Grange? Unlikely

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Average Rating:   3 out of 5

Kathryn West, District Manager at Middlesbrough Grange responded to this review on 21 Mar 2018:

Thank you for taking the time to provide feedback regarding Middlesbrough Grange. We endeavour to include our residents in the events and activities, that they would like to participate in, with management oversight to ensure this is varied and well balanced.

Carers are very friendly and helpful and go out of their way to get things done. They are very kind and helpful to visitors as well as residents.
If residents are unwell they are never left for very long on their own, carers are in to check on them all the time.
I could not get a better home than this for my sister.

How likely would you be to recommend Middlesbrough Grange? Extremely Likely

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Average Rating:   5 out of 5

I would like to thank the staff for their fantastic support and care during my mothers passing away. Team leaders, support workers and all have been amazing.
This has been the case for 6 years in which my mother was a resident there. Indeed the help and understanding to my family has been brilliant and I can't thank them enough.
They are a glowing example of your company and a great credit to themselves.

How likely would you be to recommend Middlesbrough Grange? Extremely Likely

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Average Rating:   4.8 out of 5

I have observed the staff being polite and respectful at all times. They are patient and seem to like working in the care home. I have never seen an incident that would concern me. I am very happy with the care my Aunt receives.

How likely would you be to recommend Middlesbrough Grange? Extremely Likely

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Average Rating:   4.2 out of 5

My family and myself are very happy with every aspect of Middlesbrough Grange.

How likely would you be to recommend Middlesbrough Grange? Extremely Likely

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Average Rating:   5 out of 5

Very homely and pleasant care home. Lovely decorated rooms, plenty of room and airy. Staff only too happy to help in any way they can. My mother seems to have settled in. The food looks lovely and there is a good choice. There are facilities for the family to make tea and coffee which is much appreciated. The lounges have a lovely atmosphere and very well kept. The aids to help the residents are up to date. Would definitely recommend it!!

How likely would you be to recommend Middlesbrough Grange? Extremely Likely

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Average Rating:   4.2 out of 5

Was feeling nervous of taking Mam to the home for respite. Walked in and felt at ease immediately. Lovely, warm fresh atmosphere and other residents looked happy and said 'hello'. We were taken to a lovely clean room and all welcomed Mam and made her tea and biscuits. They showed us round, happy residents with lovely set out tables for dining. Telly and ensuite in the room with lots of staff around. Mam feeling happy and content. Will be using this home again in the future for respite great staff.

How likely would you be to recommend Middlesbrough Grange? Extremely Likely

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Average Rating:   5 out of 5

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Bed Vacancies

3 Bed Vacancies

posted 19 Apr 2018

We currently have three care beds available. Please contact us on Middlesbrough Grange.

Awards / Recognitions

February 2018

Top 20 Large Care Home Groups 2018

Recipient: Anchor

Date: Thursday 01 Feb 2018

more details

March 2017

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Middlesbrough Grange