
The rooms are bright and cheerful and comfortable.Barbara E(Daughter of Resident/Service User)

The staff are amazing, they tend to all my father's needs and nothing is too much troubleDebra L(Daughter of Resident/Service User)

we have tried a few places and not any of them comes close to the detail of what this home doesEdna F(Wife of Resident/Service User)

The rooms are bright and cheerful and comfortable.Barbara E(Daughter of Resident/Service User)

The staff are amazing, they tend to all my father's needs and nothing is too much troubleDebra L(Daughter of Resident/Service User)

we have tried a few places and not any of them comes close to the detail of what this home doesEdna F(Wife of Resident/Service User)

Parkville Care Centre is a ninety-four bedroom care centre located in Middlesborough, that combines a comfortable and charming setting with the skills of professional and dedicated nurses and carers.
The centre now boasts the prestige groups 1st Auguste community. A 37-bed specialist nursing community for people living with dementia or related illness requiring nursing type care and treatment in a purpose-built setting.
The centre also offers both residential and residential...
Care Provided by Parkville Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 94 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All fees will be discussed with prospective residents/families on show around
The price(s) shown are provided by the care home. Contact Parkville Care Centre for full pricing details and T&Cs.
Contact Parkville Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- The Prestige Group
- Private Owned
Person in charge
- Kelly Parry (Registered Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1996
- Last Refurbishment: 2026
- Number of floors: 2
Room Information
- Single Rooms (94)
- Single Rooms with ensuite Wet Room (94)
Visiting
- Visiting is unrestricted for families and direct friends of residents, however, the home does ask that if visiting late evenings or early morning, please be considerate for the residents that live in the home
Parking
- Car parking is fully provided however on busy occasions and events this can be restrictive, however ample free parking is available opposite, behind and around the main entrance to the care centre
Parkville Care Centre Reviews (42)
Parkville Care Centre has a Review Score of 9.0 (8.980) out of 10, based on 12 reviews in the last 2 years.
Over all time Parkville Care Centre has 42 reviews.
Parkville Care Centre has a new manager in place and in a short time she has demonstrated good positive leadership skills, leading her team in an effective direction. Parkville has a good person-centred approach and is a safe caring environment which addresses all care needs. It clearly has an open-door policy and I feel I can question and review any aspects of my loved ones' quality of care or care plan at any time. The day-to-day care which I witness and watched is of a high standard and I feel confident and supportive of Parkville Care Centre Team.
Thank you so much for your review, Andrew. It really means a lot. I will share the positive comments. The Team here at Parkville will continue to provide excellent care to all of our residents.
I consider my brother and me very lucky to have found Parkville Care Centre. The staff and management without exception have shown exceptional care and kindness to both of us, and we did have experience with another care home to provide a comparison. Thank you.
Thank you for your feedback this is lovely to hear that you and your brother are happy with the service, I have discussed these comments with the home manager who will discuss these with the staff teams and these comments and feedback help us to continuously improve our service.
I cannot commend the home enough from the very first day my Mam arrived to the last day. The care given has been excellent towards Mam's requirements and also towards the family. There was never ever anytime the care was never there, from minor issues to palliative care. I cannot commend the carers enough.
Thank you for your kind words and for taking the time to leave us such a lovely review. I am pleased to hear that our team was able to provide a positive experience for your mam and the family.
Our Mam was only in the care home for 6 months but while she was there she was happy and enjoyed the company of the other residents and was encouraged to join in with the entertainment. The care from all the staff was very good and nothing was too much trouble for them.
Many thanks for your kind words and for leaving our team a positive review. I am pleased to hear we were able to provide an enjoyable stay for your mam. We do our utmost to ensure this is exactly the experience all residents enjoy as well as their families.
My friend was resident at Parkville for many years. She loved it there. The staff and management are kind, considerate and caring. There is a lovely, warm atmosphere in Parkville. I would recommend Parkville to anyone. I have recommended it to my friends and family.
Thank you very much for your review. All reviews help to assist us in our quality control and reward the staff.
An elderly friend was in this care home, and I can't praise it enough. The lovely manager and all her staff were amazing and showed my friend the greatest amount of dignity, respect and care that anyone could have asked for. All the staff are a credit to the manager, and all I can say on behalf of myself and my wife is a massive 'Thank You' for everything you did for him.
Thank you for your review. All reviews constantly help us to evaluate and improve our services.
I find Parkville Care Centre to be very welcoming. The staff are absolutely brilliant. I have yet to see one member of staff uncaring. They always are willing to help anyone in any way. It is also a happy place to be. One can enjoy activities with the staff and the other residents and I feel safe which means a lot, also knowing I can go to any of the staff at any time if I need anything.
Thank you for your review. All reviews help us to improve our offer.
The home, management and all the staff are amazing and nothing is too much for them. I am so glad my dad is in here and wouldn't want him anywhere else.
Thank you for your review. All reviews, good or less so, assist us to improve our services.
My dad has been in Parkville for nearly three months and his care has been second to none especially from certain members of staff (they know who they are).
Thank you so much for your positive views - all reviews help us to improve our service and make our staff feel even more appreciated. Paul.
I think that the home is lovely. I come and go as I like and I feel supported.
Thank you so much for your positive views - all reviews help us to improve our service and make our staff feel even more appreciated. Paul.
I find the care and facilities extremely satisfactory. I would recommend Parkville home to anyone in need of care and attendance.
Thank you so much for your positive views - all reviews help us to improve our service and make our staff feel even more appreciated. Paul
My uncle’s experience of Parkville was very poor. The restrictions of this review site do not allow me to go into detail however I would encourage people to research the home thoroughly, including CQC reports, before deciding if this home is the right one for their vulnerable relatives.
Thank you. All reviews allow us to improve our services. In the spirit of openness and fairness, we have published this submitted review. it is highly unreflective of other views expressed however where our service does not meet expectation it is our intention to always say sorry and to do better next time. We are sorry, Emma, our service on this occasion did not meet your expectation
I find that my mother is well looked after respected and cared for, she says meals are good and satisfying. The rooms are bright and cheerful and comfortable. The activities are good and entertaining.
Content with overall attention.
Thank you, all responses assist us to improve our service.
In the past, we have tried a few places and not any of them comes close to the detail of what this home does. Look after your staff and you will have a happy place for people to come to.
Thank you, all responses assist us to improve our service.
Place is always clean, tidy and attractive.
Staff always ready to explain if you have any concerns, very patient with all residents, friendly atmosphere.
Thank you, all responses assist us to improve our service.
Staff are friendly and helpful, the activities lady is very jolly and always doing things with the residents.
Thank you, all responses assist us to improve our service.
My experience of this care home. Firstly, everyone in the care home treats you with courtesy and there is often fun and laughter throughout. You can talk to staff in confidence, knowing what you say will not be open to all and sundry. The home is very clean and the laundry is washed and ironed. Meals are wholesome and there is plenty of choice. Management are easy to get on with and approachable at all times. I would recommend the home to anyone.
Thank you, all responses assist us to improve our service.
Good atmosphere. Easy to relate to staff. Help excepted by staff when needed.
Thank you, all responses assist us to improve our service.
My dad is always clean and well dressed. The food is excellent and I cannot fault the place. I would recommend it to anyone.
Thank you, all responses assist us to improve our service.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 May 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Parkville Care Centre.
There are no upcoming events for Parkville Care Centre.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Parkville Care Centre.
Accreditations
There are no accreditations posted yet for Parkville Care Centre.
Meet the Team (1)

I have over two decades of dedicated service in the NHS and private sector I am excited to bring my extensive experience, compassionate leadership, and innovative approach to Parkville Care Centre My career has been driven by a steadfast commitment to providing the highest standards of care, fostering a supportive environment for both residents and staff, and continually improving the quality of life for those in my care.
Throughout my 20+ years, I have worked in different areas, each with unique challenges and opportunities. My leadership style is rooted in empathy, transparency, and a hands-on approach, ensuring that every resident receives personalized care tailored to their specific needs. I believe in creating a home-like atmosphere where residents feel valued, respected, and part of a community and this leadership style coupled with the values of prestige care can only be an asset.
I have a proven track record of maintaining and exceeding regulatory standards, achieving excellent ratings from regulatory bodies. My attention to detail and commitment to best practices have ensured that the homes under my management are recognized for their quality care and compliance. As a nurse myself I wish to enrich the staffing team to promote excellent standards for our residents.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Parkville Care Centre to verify any information. View our terms and conditions. Parkville Care Centre has an Enhanced Service -more info.