The Beeches Care Home, Stockton-on-Tees, Cleveland & Teesside
The Beeches Care Home, Stockton-on-Tees, Cleveland & Teesside
The Beeches Care Home, Stockton-on-Tees, Cleveland & Teesside

The Beeches has been purpose-built and consists of sixty en-suite bedrooms, welcoming adults with care needs to a pleasant and friendly environment in which older people and adults diagnosed with dementia can receive tailor-made care.

The provider has made supporting an active lifestyle alongside professional care part of its core mission, with the aim being to ensure that both residents and visitors enjoy their time spent at the home.

Hill Care have are well respected in the North of England for a homely range of care accommodations that incorporate the latest sector technology and recognised good practice.

Group: Hill Care

Person in charge: Helen Wood (Manager)

Local Authority / Social Services: Stockton-on-Tees Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 64 Service Users

Registered Care Categories*: Dementia • No Medical Intervention • Old Age

Specialist Care Categories: Alzheimer's • Parkinson's Disease

Admission Information: Ages 65+.

Single Rooms: 60

Shared Rooms: 2

Rooms with ensuite WC: 58

Facilities & Services: Respite Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Visiting:

Families and visitors welcome any time except around protective meal times which are breakfast 9am till 10am
Lunch 12.30 till 1.30pm and Teatime 4.30 till 5.30

Latest Care Quality Commission* Report on The Beeches Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.7 The Beeches Care Home has a Review Score of 8.7 (8.741)

The Review Score of 8.7 (maximum of 10) for The Beeches Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 18 Reviews over all time. This Average Rating is also the rating value for The Beeches Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.678 for The Beeches Care Home is calculated as follows: ( (151 Excellents x 5) + (57 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 214 Ratings = 4.678

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.063 Points relating to the number of positive Reviews for The Beeches Care Home is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 12.8 positive Reviews (64 registered maximum number of service users ÷ 5). 4 Reviews ÷ 12.8 Target = 0.313

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    14
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Beeches Care Home?

  • Extremely LIKELY
    15
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Beeches Care Home

  • Daughter of Resident/Service User
    4
  • Wife of Resident/Service User
    4
  • Son of Resident/Service User
    3
  • Daughter-in-law of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • more

I have no complaints. I am very pleased with the way my husband is cared for.

How likely would you be to recommend The Beeches Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff are always pleasant and treat my mam with great care and dignity.

How likely would you be to recommend The Beeches Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Staff are approachable and friendly to residents and visitors. The manager or a senior member of staff are always available to discuss any concerns. Residents are treated with kindness and respect and the home has a pleasant atmosphere.

How likely would you be to recommend The Beeches Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

The staff are very friendly and take good care of my mum-in-law. The home is friendly and nothing is too much trouble.

How likely would you be to recommend The Beeches Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My wife is a resident as a result of a severe stroke where communication is very difficult. The staff and management have been very understanding in recognising her needs and responding accordingly. With regard to modernisation and maintenance of the facilities the management and staff work well in maintaining and improving standards. Staff training is taken seriously and can be regularly seen around flip charts and various speakers. Hygiene is taken very seriously and odours are quickly dealt with, which means most visitor first impressions are favourable.

How likely would you be to recommend The Beeches Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Staff really care about the residents welfare and despite some difficult challenges they always have a smile and a word for the residents and their families. Staff treat the residents respectfully and their welfare is always upper most in their minds. So glad I chose The Beeches for my dad.

How likely would you be to recommend The Beeches Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I have no complaints at all, regarding the care my husband receives from every member of staff. They are definitely all are caring staff, I would most definitely recommend The Beeches, it is a bright and happy home. My husband seems to be quite content and as long as he is happy, that's all that matters.

How likely would you be to recommend The Beeches Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My step dad had an accident last year which meant he had to be placed in a care residence. The Beeches was recommended by two people. My first view told me this was the care home he needed. Everyone from the manager down through all staff are wonderful and I have passed on recommendations to others really impressed with the staff who are very friendly. They maybe care workers but the difference is that they really do care about their residents. My step dad was ill recently and they were really "on the ball" and kept me fully informed. I used to worry about him 24/7 but now I am secure in the knowledge he is in a safe environment. Plus he loves the residence and all the staff on his wing. Many thanks 10/10

How likely would you be to recommend The Beeches Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It must be good as my brother is happy and never complains.

How likely would you be to recommend The Beeches Care Home? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been in this care home since May 2015 and myself and my family are very happy with the care she is receiving. I visit very often and always find the care staff very friendly and very caring towards the residents. I am kept well informed and always consulted about any health or welfare issues. The home is always clean and tidy. Food and drinks are very good and plentiful. There is a general good atmosphere in the place. I was so impressed with the service that I recommend it to a colleague of mine who now has her mother in the same home.

How likely would you be to recommend The Beeches Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

I would highly recommend this care home, the staff are always very friendly and helpful. All staff and management are approachable, cleanliness is of a very high standard. My nana moved into the home in September since she has been living there, me and my family have noticed good changes. She is socialising with the other residents and joining in with activities, to which she would never do before, thanks to the good support.

How likely would you be to recommend The Beeches Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

This is a well presented home. Has a very friendly atmosphere. The staff are very welcoming, extremely helpful and their appearance is well presented. My mother receives excellent care, she is very happy there, she always praises the staff. Mum also says the food is very good. Cannot fault the cleanliness of the home. I would recommend this home to others as the care given cannot be faulted.

How likely would you be to recommend The Beeches Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Warm friendly atmosphere. Residents all clean and nicely dressed.

How likely would you be to recommend The Beeches Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Excellent care received by a thoughtful, considerate staff to maximise quality of life in a safe, caring environment. Friendly relaxed atmosphere in the home. The standard of cleanliness is extremely good and the quality of the food is excellent. A well balanced diet is always provided and a choice is always available. My mother is happy here and enjoys the company of others. More activities to stimulate residents would be more welcome and the activities co-ordinator is currently on maternity leave.

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The care home my father is in is getting looked after by fantastic staff. I would definitely recommend the home to anyone, The staff are brilliant and the care is spot on. We are so pleased to have picked the Beeches to look after my father.

How likely would you be to recommend The Beeches Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Overall we have no complaints with The Beeches. The staff are very good at their jobs. The food is outstanding. The rooms are comfortable and yes we would recommend it.

How likely would you be to recommend The Beeches Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Brilliant care given to my husband since arriving here early this year. The staff are lovely.

How likely would you be to recommend The Beeches Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Dad came into The Beeches early in the year. We can't speak highly enough of the staff (all staff) and care given to dad.

How likely would you be to recommend The Beeches Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

February 2016

Top 20 Mid-size Care Home Groups 2016

Recipient: Hill Care

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at The Beeches Care Home