The Beeches Care Home

Green Lane, Newtown, Stockton-on-Tees TS19 0FH
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9.7 58 Reviews
  • The Beeches Care Home, Stockton-on-Tees
The Beeches has been purpose-built and consists of sixty en-suite bedrooms, welcoming adults with care needs to a pleasant and friendly environment in which older people and adults diagnosed with dementia can receive tailor-made care.

The provider has made supporting an active lifestyle alongside professional care part of its core mission, with the aim being to ensure that both residents and visitors enjoy their time spent at the home.

Hill Care have are well respected in the North of England for a homely range of care accommodations that incorporate the latest sector technology and recognised good practice.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1159
  • Self-Funded Residential Dementia Care: from £1193
  • RESPITE Self-Funded Residential Care: from £1000
  • RESPITE Self-Funded Residential Dementia Care: from £1000

Our fees include all care services, activities and meals. We do not charge any top ups.

These prices are only a guideline, please contact The Beeches Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • John Drury (Manager)

Local Authority / Social Services

Admission Criteria

  • All older people welcome pending pre-admission assessment.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (62)
  • Couples/Companion Rooms (1)

Visiting

  • The home encourages family and friends to visit. However, they operate protected mealtimes in order to help residents focus on the nutritious meals prepared by the catering team. The home asks that visitors avoid arriving during meals.

Parking

  • Ample parking onsite.

The Beeches Care Home Reviews (58)

Total of 58, showing 21-40
9.7

The Beeches Care Home has a Review Score of 9.7 (9.719) out of 10, based on 19 reviews in the last 2 years. Over all time The Beeches Care Home has 58 reviews.

Overall Experience

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Date Published

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Review from Alaina T (Granddaughter of Resident) published on 3 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When my nan went into the home I was really worried, however, when I went to visit and saw her room and met the staff my worries were alleviated. The staff are fantastic with my nan. The level of care and compassion they give is brilliant. My nan loves the activities and looks forward to them, nothing
is too much trouble for the staff and we as a family can relax knowing she is taken care of.

Reply from Chris Conway, Home Manager at The Beeches Care Home

Thank you so much for your lovely review. It's great to read how happy you are with the care your nan receives at our home. I will share your comments with everyone on the staff team, they will be thrilled to read them. Take care.

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Review from Allison B (Daughter of Resident) published on 20 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I was recommended the home by a friend whose parents had both been cared for here. The staff have been marvellous settling Mum in. During this COVID-19 crisis, the staff have been amazing, reassuring families and keeping the home virus free. They have kept the residents busy and happy in a time of great
uncertainty. They have tried hard to maintain a connection to the family for the residents. The care my mum has received has helped ease my concerns and I have confidence she is safe and having her physical and emotional needs met.

Reply from Julie Walker, Customer Relations Officer at The Beeches Care Home

Thank you for your kind words, Allison, we all appreciate them greatly. Your mum has settled in and is a pleasure to care for. We're looking forward to when the situation changes, and we can all meet up. Take care and keep safe.

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Review from Sarah M (Granddaughter of Resident) published on 11 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Would highly recommend this care home. The staff are absolutely fantastic they couldn't do more to help my nanna if they tried. They looked after my nanna and her family when visiting extremely well always made to feel welcome. When she was on her last few days we all stayed 24/7 with her and again
I couldn't fault they always asked if we needed anything, if we were all comfortable. It is just a fantastic place from the start to the finish.

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Review from Jessica B (Granddaughter of Resident) published on 29 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nana moved into The Beeches 3 weeks ago and her health declined rapidly and she sadly passed away, the care my Nana received was absolutely fantastic and I cannot thank the staff team enough, they are so compassionate and caring my Nana was treated with dignity and respect right until her last breath
and I am forever grateful for that. They made the most unbearable moments bearable and looked after the family with so much love nothing was an effort. Thanks to the amazing Beeches team.

Reply from Julie Walker, Customer Relations Officer at The Beeches Care Home

Thank you so much for your review Jessica. Our sincere condolences on the passing of your Nana.

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Review from L M (Daughter-in-law of Resident) published on 14 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After looking at 5 other care home in Stockton, The Beeches stood out by a long way as being the right choice for my father-in-law's cae and future home. The staff management are amazing, totally dedicated and caring and nothing is too much trouble for them. I have complete confidence in leaving my
father-in-law in their capable hands.

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Review from P M (Son of Resident) published on 4 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came home from Canada on September 9th to find dad in hospital. We soon realised dad was going to need 24hr care. We visited 5 care homes in the area and felt The Beeches was the best home by a long way to fit his needs.
The staff from the management team to the handyman have made to move to the
home. A welcoming and comfortable experience. I am confident we have made the right choice for my father's care and our peace of mind. I can't praise the staff enough. Wonderful.

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Review from S B (Sister of Resident) published on 3 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister likes The Beeches, the staff are all friendly and all talk to her and make her feel at home when she first goes in and gets her settled.
They try to keep them active and to keep their brains working. She likes the food and says it is good.

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Review from Janet H (Daughter of Resident) published on 20 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad had been in The Beeches Care Home since October 2018. Dad was up and down with health issues, dementia and infections.
At the end of December Dad was taken into hospital. Dad came back to The Beeches early January 2019. On the 16th January Dad took ill. The staff, both day and night, were absolutely
outstanding. Dad passed away early Thursday 17th January. As a family, we just want to say 'Thank you'. They all loved our Dad and cared for him until the end.

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Review from Edgar B (Husband of Resident) published on 3 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very good.

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Review from Nigel B (Son of Resident) published on 30 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very good, caring, with an excellent attitude.

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Review from Sally B (Daughter of Resident) published on 24 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in The Beeches for over 2 years now and recently was diagnosed with cancer. I want mum to go back to The Beeches rather that the hospice as she knows all the staff and feels safe and loved there.
The care, love and attention Mum was given was absolutely first class, we could not have
asked for more. Mum was on the 'end of life pathway' and deteriorated very quickly, we, therefore, stayed with her. We were given food and drink constantly, they could not have done more for us. The carers were absolutely wonderful and we cannot praise them enough.

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Review from Sylvia D (Resident) assisted by family/friend published on 6 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well looked after.
Staff are kind and helpful.
Enjoyed my stay.
Would definitely come back.

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Review from Sheila B (Resident) assisted by family/friend published on 30 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are helpful and understanding. There are all very friendly, I feel safe here and secure at night. I like to take part in the activities and would like more things to do. I am happy here and don't think my family could have found a better place.

Reply from Helen Wood, Manager at The Beeches Care Home

In response to your comment regarding events and activities, I am happy to confirm we now have a new Activities coordinator waiting to start, once employment checks have been completed.

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Review from Sharon B (Daughter of Resident) published on 30 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have only praise for the staff at The Beeches Care Home. My mother is well cared for and treated with compassion and dignity. I am kept well informed about all that is happening and have a good relationship with both management and staff. Mum has been a resident for more than 2 years now and is settled
and happy which is a great relief for the family.

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Review from Marjorie O (Friend of Resident) published on 16 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

A lack of hygiene, no container in the ensuite facility to place used incontinence pads. Always a smell of urine in the room and corridors. Tablets given by bare hands, no container used. Meals brought to the room along a corridor, not covered and barely warm. This was hard to manage sitting in a chair
with no tray to rest her plate. Had to ask for the room to be cleaned.

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Review from Rachel H (Granddaughter of Resident) published on 16 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nana has been a resident at The Beeches for just over 2 years. The care she receives is 5* I would highly recommend this care home. The staff are very welcoming to all friends and family.

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Review from S O (Son of Resident) published on 11 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First class care, lovely attentive staff who can't do enough for my mam and us as a family.

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Review from Fiona R (Daughter of Resident) published on 20 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is currently a resident in The Beeches care home. My dad was also a resident two years ago. The home is a very friendly home.
All the staff are caring and nothing is ever too much for them. They care for and love my mam dearly. She is happy and content which helps to get us through this horrible
disease.

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Review from Julie L (Daughter of Resident) published on 9 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam joined The Beeches Care Home in June 2015. After a shaky start, she settled well and it became home.


Due to the nature of mam's illness, I found the staff to be helpful, caring and loveable to her. They always had patience and understanding with mam which helped me cope with her agitation.


They always maintained her dignity which was essential to me as she was always a proud lady. Thank you to the EMI team at The Beeches. Eternally grateful.

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Review from Alan L (Son of Resident) published on 9 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been visiting Beeches Care Home since June 2015 and have always found the care and cleaning staff to be very friendly and professional. The quality and variety of the food is good and the staff always encouraged my mother-in-law to eat, drink and socialise. Due to my mother-in-law's illness,
this was not an easy task.

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Current Review Score: 9.7 (9.719)

Overview of Review Score

The Review Score of 9.7 (9.719) out of 10 for The Beeches Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.719 for The Beeches Care Home is calculated as follows: ( (170 Excellents x 5) + (40 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 221 Ratings = 4.719

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Beeches Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Oct 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

12 Bed Vacancies

posted 12 hours ago

We have rooms available across our home depending on the needs of the individual
Residential
EMI
Palliative/End of life beds

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Awards / Recognitions (1)

Meet the Team (1)

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John Drury

Job Title: Home Manager

Joined: 2024

“Person-centred care is always putting the needs of the resident first.”


As a healthcare professional, John has over 20 years of experience in providing care and support for older people, helping to enrich their lives in the process. he is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards of care and quality of life for Residents.


John uses his experience to motivate the team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.


When asked what he enjoys most about his role, John said, “The Residents, the people. Hearing laughter in the home and supporting Residents to fulfil their hopes and dreams. Everything is possible with the right love and support behind you.”


If you would like to find out more about The Beeches, John would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Beeches Care Home to verify any information. View our terms and conditions. The Beeches Care Home has an Enhanced Service - more info.