Elton Hall

Management excellent, help me so much.

It's a very cheerful home to be a resident in. As the carers end-over backwards to help you in a polite respectful way. The sandwiches, cakes and dinners have been excellent lately and such a good variety. My life changed for the best and it's the safest I have ever felt in Elton Hall! To everyone who's helped me in Elton Hall!

Amen

Very nice period and property. Lovely position in a village location. Great staff/management all listen to any of your concerns and will act on them accordingly. The care received for my parents is outstanding and the dignity shown is very humbling.

My father has complex health needs and when he was very unwell in October, the care he received by the staff was second-to-none. I could not have been more reassured he was in good, concerned and caring hands and it is a tribute to the staff's care and attitude towards him that he pulled through his most recent health scare.

They have a very nice shared room and have settled in well. They are kept clean and well dressed and despite mum missing her salads, the food is good. I visit regularly, I am always made to feel welcome and kept informed. I get contacted if there are any issues and communication is very honest and clear. This is important to me as I live the other side of the country. The bedrooms and living areas are kept spotlessly clean, the staff are friendly and helpful, nothing is too much trouble. There always seems to be something going on with entertainment and outings. Whilst I would not have chosen to put mum and dad into a home, I could not imagine a better place for them. I know they are safe, comfortable and very well looked after.

We found Elton Hall after a poor experience in a former care home. An internet search for CQC ratings turned up Elton Hall. A viewing followed and it was very welcoming. On arrival with Dad it was instantly like home. The team are absolutely brilliant with Dad and they recognise his increasing needs. They also have great social events to help interaction.

I visit my sister every week and I find the staff are very friendly and helpful with the residents and caring. She is very comfortable and it's a pleasure coming to Elton Hall.

I couldn't praise highly enough the management and staff. Elton Hall is excellently run. I was impressed from day one, they obviously care a great deal about all of their residents.

I was placed in Elton Hall by my social worker following 2 periods in hospital. I had been sectioned at a mental health facility and have been diagnosed as having Korsakoff's Dementia and being Bipolar. The management and staff have been very understanding of my condition and have supported me in my road to recovery.

If all care homes were like Elton Hall, getting old in this country would not be a worry. Amazing.

Mother seems settled and as happy as can be expected.

The staff are friendly and are always there to talk.

Just a very friendly place.

I wholeheartedly recommend Elton Hall.

From when my grandson moved into Elton Hall in August 2017, I have been very impressed with every member of staff I have met. Every one of them treats residents and resident's families as part of one big loving family. My grandson has many problems but is treated with dignity, love and expert care from all members of staff and management. He is very happy at Elton Hall and I would not hesitate to recommend Elton Hall.

I find staff very friendly and helpful. If there is a problem, it is sorted right away. Residents are not just left to sit, there are trips out and entertained in the home. The home and people are kept clean and warm.

My Aunty has been resident at Elton Hall for the last 18 months. I have always found the staff very friendly and competent in all aspects of care. The home is always clean and warm and the food is always good when I have been there.

On visiting Elton Hall to visit my mother in law. I have to say it is a very good home. The staff are very friendly, always have time for a chat and any concerns of issues are addressed either there and then or soon after. The rooms are nice and clean and safe. There is always something going on for the residents. Overall I feel it is good value for money.

I find the staff friendly and helpful. My Mam has been in for a few months now. The carers go out of their way to support and help you. The senior staff are amazing. I have found it difficult at times to let Mam go. The staff have supported me all the time. It is one big family and I love to visit and chat with everyone.