Hadrian Park

Marsh House Avenue, Billingham TS23 3DF
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9.8 83 Reviews
  • Hadrian Park, Billingham
Having fun, keeping active and receiving the best of care is what living at Hadrian Park care home is all about. The team provides residential and dementia care, as well as short-term respite care that is personalised to the needs and interests of each individual.

The team at Hadrian Park has extensive dementia training allowing them to provide he best possible care to residents living with the condition. The home also has dementia-friendly spaces, including a Namaste care room, vintage-style tea room and interactive space in the courtyard gardens.

The majority of ground floor bedrooms also benefit from direct access to the gardens, where there are seating areas and flower beds for residents to enjoy with year-round interest.

Hadrian Park is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 74 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1188
  • Self-Funded Residential Dementia Care: from £1278
  • RESPITE Self-Funded Residential Care: from £1238
  • RESPITE Self-Funded Residential Dementia Care: from £1328

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Hadrian Park to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Jessica Brown (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (74)
  • Single Rooms with Ensuite Wet Room (74)

Hadrian Park Reviews (83)

9.8

Hadrian Park has a Review Score of 9.8 (9.778) out of 10, based on 27 reviews in the last 2 years.
Over all time Hadrian Park has 83 reviews.

Overall Experience
  • 61
  • 19
  • 2
  • 1
  • 0
Date Published
  • 83
  • 9
  • 12
  • 27
  • 56
Reviewer Connection to Hadrian Park
  • 41
  • 15
  • 4
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 83, showing 81-83
Review from Debbie S (Daughter of Resident) published on 21 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Experience started with my dad on Chesters where the staff have been fantastic in difficult circumstances. Very helpful in getting this room personalised and we love being able to take him to the Chesters Pub. Delighted extra activities coordinator focussing on Chester residents has been appointed.
Only one disappointment to report- the loss of male carer who was brilliant with dad. The new carer now building a relationship with dad but would be nice to have male carer each shift. Extremely pleased two staff members have been promoted as they create a very friendly, caring and professional environment.
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Review from Michael H (Son of Resident) published on 15 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Mam has been in the above care home for two years now and as her health has deteriorated she has needed intensive care. The girls that look after her are the nicest most caring people I could ever know. They are so patient and lovely. Nothing is a trouble to them and the affection they show to all
of the people who reside there is fantastic. If I didn't know the cleaners were cleaners by their different uniforms I wouldn't know they were carers as they are equally lovely and caring. I will always be grateful to the staff there for the loving way they always do the best for my Mam. They are wonderful.
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Review from Steven R (Son of Resident) published on 19 October 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would like to thank the activities team for making my mother's time at Hadrian Park so lovely and taking her on all the trips out and the entertainment they provide. Thank you girls.
  • Facilities
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  • Treated with Dignity
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Current Review Score: 9.8 (9.778)

Overview of Review Score

The Review Score of 9.8 (9.778) out of 10 for Hadrian Park is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.778 for Hadrian Park is calculated as follows: ( (261 Excellents x 5) + (41 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 316 Ratings = 4.778
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hadrian Park is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jun 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (100)

Meet the Team (1)

Jesscia

Jesscia Brown

Job Title: Home Manager

I was keen to join Care UK because it is known as one of the best providers of older peoples care. I'd heard about how supportive the organisation was and had actually managed a local residential home. Hadrian Park was our biggest rival, so when a suitable role came up here, I grabbed it with both hands!


I love having a chance to have a chat with the wonderful residents of Hadrian Park. Their lives are incredibly interesting, and each person has a story to tell. I feel extremely privileged to be able to care for them and support them, particularly through the difficult times of the pandemic.


I also feel very privileged to work with such a fantastic team. Each person who works at Hadrian Park is passionate, caring and always puts residents first. Its what makes our care home so special and what enables residents to live fulfilling lives.


Away from work, I unwind by spending time with my family, reading, watching documentaries and enjoying holidays in the sun.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hadrian Park to verify any information. View our terms and conditions. Hadrian Park has an Enhanced Service - more info.