Hadrian Park

Marsh House Avenue, Billingham TS23 3DF
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9.8 83 Reviews
  • Hadrian Park, Billingham
Having fun, keeping active and receiving the best of care is what living at Hadrian Park care home is all about. The team provides residential and dementia care, as well as short-term respite care that is personalised to the needs and interests of each individual.

The team at Hadrian Park has extensive dementia training allowing them to provide he best possible care to residents living with the condition. The home also has dementia-friendly spaces, including a Namaste care room, vintage-style tea room and interactive space in the courtyard gardens.

The majority of ground floor bedrooms also benefit from direct access to the gardens, where there are seating areas and flower beds for residents to enjoy with year-round interest.

Hadrian Park is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 74 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1188
  • Self-Funded Residential Dementia Care: from £1278
  • RESPITE Self-Funded Residential Care: from £1238
  • RESPITE Self-Funded Residential Dementia Care: from £1328

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Hadrian Park to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Jessica Brown (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (74)
  • Single Rooms with Ensuite Wet Room (74)

Hadrian Park Reviews (83)

9.8

Hadrian Park has a Review Score of 9.8 (9.778) out of 10, based on 27 reviews in the last 2 years.
Over all time Hadrian Park has 83 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Hadrian Park
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Total of 83, showing 1-20
Review from Kate S (Daughter of Resident) published on 17 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant care staff are amazing they really help my mam and encourage her to eat even when she doesnt want to if she's in pain pain relief is give straight away cant thank them enough for what they do they are so lovely with her
Reply from Holly Cole, Reviews Team at Hadrian Park

Thank you very much for taking the time to leave us feedback about your experience.


At Hadrian Park Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


Thank you for your time, and we look forward to hearing from you.


Many thanks the Care UK team

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Review from T M (Husband of Resident) published on 12 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good staff lots of smiles and helpful.
Reply from Hannah Story, Reviews Team at Hadrian Park

Thank you very much for taking the time to leave us feedback about your experience.


At Hadrian Park, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.


Many thanks, the Care UK team

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Review from K W (Daughter of Resident) published on 11 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are friendly and very caring and always respond to requests. A range of activities is on offer most days. My mother's needs are well met and she is encouraged to be involved in things happening in the home. The staff know my mother well and have identified when her needs have changed and kept
me updated.
Reply from Hannah Story, Reviews Team at Hadrian Park

Thank you very much for taking the time to leave us feedback about your experience.


We're so pleased to hear that your mother is well cared for, encouraged to get involved in daily activities, and that the team's attentiveness and communication have given you confidence and peace of mind. At Hadrian Park, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.


Many thanks, the Care UK team

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Review from Angela B (Wife of Resident) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would love to live here myself, they look after my husband so well. I would not wish for a better place.
Reply from Hannah Story, Reviews Team at Hadrian Park

Thank you very much for taking the time to leave us feedback about your experience.


We're so pleased to hear how happy you are with the care your husband receives at Hadrian Park. It means a lot to know you feel it's the best place for him.


At Hadrian Park, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us any further specific feedback, please use the form on the feedback page of the Care UK website.


Thank you for your time, and we look forward to hearing from you.


Many thanks the Care UK team

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Review from Keith B (Husband of Resident) published on 1 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Managers and carers are very approachable regarding any concerns that may arise. In the eight months my wife has been a resident she has been treated with respect and good humour. Visiting times are flexible and visitors are not made to feel unwelcome. I feel comfortable in leaving my wife in
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Review from D S (Partner of Resident) published on 1 August 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Room is satisfactory for needs. Food is good. Care staff are generally good & helpful, doing a difficult job. Cleaning staff are good and polite. Generally care home is good with plenty of activities going on.
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Review from Jane B (Daughter of Resident) published on 1 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It is a clean, modern care home with plenty going on, taking residents out on trips and daily activities.
My mother has a rapport with some staff and plenty of laughter at times.
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Review from Kathleen P (Sister of Resident) published on 1 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely home. Fantastic staff, very caring & polite and do everything to make residents live comfortably.
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Review from Paul B (Son of Resident) published on 30 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very well looked after. Staff keep us very informed.
All staff are kind and caring and very approachable.
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Review from Michelle H (Granddaughter of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is in a league of its own. You will not find another care home like this in the area the staff and management are absolutely amazing they go above and beyond. Sadly, my grandad got put on end of life a week before Christmas and the staff here were absolutely amazing, not just with my
grandad but with me as well. I didn't leave his side for days and they made sure I wanted for nothing, bedding, pillows even coming in with food for me saying I had to eat. Sometimes just checking I was ok, I honestly do not think I could of got through the most devastating time of my life without my Hadrian Park family. I will be forever grateful to them, the standard of care they give is exceptional. If your loved one needs a home this is the place for them.
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Review from Chloe H (Great-granddaughter of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad spent his last 6 months in this home and they are all absolutely amazing. Would do absolutely anything for their residents and the family. I would highly recommend this home to anybody who asked. They turned into friends not just people. Even on his funeral they all asked about it, and some
of them even came. Thank you so much for making my grandads last 6 months enjoyable. Always up to something, even taking them on days out. You should all be so proud of yourselves and the manager is an amazing person. She's a credit to that home.
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Review from Kirsty D (Granddaughter of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home has brilliant management and staff go above beyond for clients and family. My grandma is here and it's like going from home to home, nothing is ever too much for them. The daily activities are brilliant and get all residents involved. The shops and pub is a 2 minute walk if you wanted
to take a family member for a meal or drink, lovely gardens to sit and enjoy sun, of course when sunny. I would definitely recommend this home.
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Review from Eileen J (Daughter of Resident) published on 17 September 2024 Submitted via Website • Report
Overall Experience 3.0 out of 5
Carers go out of their way to help and cannot fault them. However at the moment no dishwasher in the kitchen carers have to wash pots which is taking them away from their post to be there for residents, also not exactly hygienic (a restaurant or cafe wouldn't get away with it) no salad available at
the weekend, no porridge this morning and sorry no marmalade for your toast. At £1100 a week you would expect a bit better. Sorry to have to post this.
Reply from Samantha Debenham, Reviews Team at Hadrian Park

Thank you for your kind comments towards the care residents receive at Hadrian Park. Our carers do indeed go above and beyond consistently to ensure residents are happy and comfortable. Our dishwasher had recently broken however this has now been fixed, and was attended to as quickly as we were able to. Food items can always be requested by residents and relatives, and we will do our best to make these available when brought to our attention.

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Review from S K (Partner of Resident) published on 10 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home and staff are excellent, my partner is well looked after, the staff regularly go above and beyond with residents, building up great relationships and taking time with the residents. The staff are never too busy to listen and help and they always take time to find something my partner will eat.
The staff encourage the residents to get the very best out of every one of them. Many of the residents have individual needs and they all seem to be fully catered for.
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Review from Shaun W (Son of Resident) published on 4 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident in Hadrian Park since April 2023 due mainly to mobility issues and not being able to care for herself at home.
I have found the home an excellent place for her as she loves to have company around her.
All of the staff are caring, friendly, polite and seem to be very happy
in their roles.
The home is very clean, has a great atmosphere, and organises daily/weekly activities for all of the residents.
They also organise events around dates such as World Cup, Christmas, Halloween, etc, and regularly have to visit singers and trips to the local pub and social clubs.
I am very happy with the care my mum is receiving and would definitely recommend Hadrian Park.
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Review from P E (Sister of Resident) published on 4 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has been at Hadrian Park for a few months now. He has settled in well. Which I must say is down to all the staff who are all friendly and caring from the carers to housekeeping. The entertainment team does a fabulous job of keeping everyone happy with different activities for all to join
in. The management are always available to help with any problems that come up. Thank you Hadrian Park for making the transition into the care system so easy. Keep up the fantastic work everyone.
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Review from Mark J (Son of Resident) published on 4 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have had a much-loved member of our family cared for at Hadrian Park for the past 9 months, and cannot praise the amazing team of staff enough for the love, care and attention they give her. From the beginning, they made the transition as easy as they could, and consistently provide a high level
of care that gives us the peace of mind to know she is in good hands. I visit the home often enough to see the many demands on their time, and yet they remain professional and caring at all times. The staff at Hadrian Park are a credit to the home and their profession. Thank you.
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Review from Sandy T (Daughter of Resident) published on 4 September 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff at Hadrian Park are friendly, professional and accommodating. They go above and beyond to provide the care needed.
The care home is clean and welcoming although some of the rooms do require a little freshening up.
Would definitely recommend Hadrian Park to anyone looking for a caring, secure
environment for their loved one.
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Review from Kenneth M (Friend of Resident) published on 2 July 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff are looking after my friend with respect and compassion; they treat each resident as an individual. All the staff are really busy, but they always find time to explain what's going on and answer any questions they can.
Reply from Caprice Geisha, Reviews Team at Hadrian Park

Thank you very much for taking the time to leave us feedback about your experience. At Hadrian Park Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from C Z (Daughter-in-law of Resident) published on 24 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at the care home have provided excellent patient-centred care for our family member. They have gone above and beyond making sure they did everything possible to give him the best care they could. All staff we met including the managers, genuinely cared and they communicated with us every day,
which really helped us understand everything we needed to at the time. Thanks to Hadrian Park we have felt supported through a really difficult time for all the family and we can't thank them enough.
Reply from Caprice Geisha, Reviews Team at Hadrian Park

Hi, thank you very much for taking the time to leave us feedback about your experience. At Hadrian Park Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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  • Treated with Dignity
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Current Review Score: 9.8 (9.778)

Overview of Review Score

The Review Score of 9.8 (9.778) out of 10 for Hadrian Park is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.778 for Hadrian Park is calculated as follows: ( (261 Excellents x 5) + (41 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 316 Ratings = 4.778
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hadrian Park is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jun 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (100)

Meet the Team (1)

Jesscia

Jesscia Brown

Job Title: Home Manager

I was keen to join Care UK because it is known as one of the best providers of older peoples care. I'd heard about how supportive the organisation was and had actually managed a local residential home. Hadrian Park was our biggest rival, so when a suitable role came up here, I grabbed it with both hands!


I love having a chance to have a chat with the wonderful residents of Hadrian Park. Their lives are incredibly interesting, and each person has a story to tell. I feel extremely privileged to be able to care for them and support them, particularly through the difficult times of the pandemic.


I also feel very privileged to work with such a fantastic team. Each person who works at Hadrian Park is passionate, caring and always puts residents first. Its what makes our care home so special and what enables residents to live fulfilling lives.


Away from work, I unwind by spending time with my family, reading, watching documentaries and enjoying holidays in the sun.

Frequently Asked Questions about Hadrian Park

What types of Care is Hadrian Park registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hadrian Park have?

There are 74 Single Rooms.

What are the Facilities & Services at Hadrian Park?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hadrian Park to the centre of Billingham?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hadrian Park to verify any information. View our terms and conditions. Hadrian Park has an Enhanced Service - more info.