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Hadrian Park

Marsh House Avenue, Billingham, Cleveland & Teesside TS23 3DF
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This care home has brilliant management and staff go above beyond for clients and familyKirsty D(Granddaughter of Resident/Service User)
Hadrian Park, Billingham
Hadrian Park, Billingham
Hadrian Park, Billingham

Having fun, keeping active and receiving the best of care is what living at Hadrian Park care home is all about. The team provides residential and dementia care, as well as short-term respite care that is personalised to the needs and interests of each individual.

The team at Hadrian Park has extensive dementia training allowing them to provide he best possible care to residents living with the condition. The home...  

Care Provided by Hadrian Park

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 74 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,275From £1,434
Residential Dementia CareFrom £1,370From £1,541
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of

care and support required by each individual. Premium rooms normally require an additional charge.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Hadrian Park to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Jessica Ayre(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (74)
  • Single Rooms with ensuite Wet Room (74)

Hadrian Park Reviews (83)

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9.6

Hadrian Park has a Review Score of 9.6 (9.600) out of 10, based on 18 reviews in the last 2 years. Over all time Hadrian Park has 83 reviews.

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Showing 83 reviews matching selected criteria
Review from Diane B (Daughter of Resident) published on 20 June 2024 Submitted via Website
Overall Experience
If I could give more than 5 stars I would. I highly recommend this home. Management and staff go above and beyond. Their care is second to none. All very friendly and helpful.
My Mam had dementia and was treated with dignity and care. She never lost her smile or mischievous way. Mam loved the staff.
When Mam was on end-of-life. The manager, deputy and staff were there till the end with my sister and myself. The compassion and Empathy shown were immense. Never in my time working in care have I ever seen the management team be with you with every last breath my mam took. And even the staff standing for mam's final departure from the home.
Always trying to encourage Mam in activities. Which she loved to do. Days out. Singers, dancing, children's choir. The activities team is always busy entertaining.
Home always clean and tidy.
Choice of food and everyone catered for.

Thank you again for the love and care shown.

Reply from Caprice Geisha, Reviews Team at Hadrian Park

Thank you very much for taking the time to leave us feedback about your experience. At Hadrian Park Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Alison B (Daughter of Resident) published on 20 June 2024 Submitted via Website
Overall Experience

Instantly felt at ease from the moment we entered. And on visiting my Dad regularly we saw him build up such a rapport with the staff members, which says a lot about the treatment he was receiving. My Dad's needs were constantly changing, yet the staff went above and beyond to facilitate them. We as a family were always made welcome too. My Dad's illness meant he deteriorated very rapidly, but again the staff couldn't do enough for him. I know Care Homes have received bad press but my experience of my Dad's stay here, has expelled all of that. I honestly can't thank everyone enough who showed him nothing but kindness and made sure he was comfortable and safe. I'm hoping there's a waiting list as I'd put my name down for it.

Reply from Caprice Geisha, Reviews Team at Hadrian Park

Thank you very much for taking the time to leave us feedback about your experience. At Hadrian Park Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities
Care / Support
Cleanliness
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Review from Carol A (Daughter of Resident) published on 30 April 2024 Submitted via Postal Card
Overall Experience

From the day my mum entered Hadrian Park, we as a family have felt happy and our mum is happy and cared for by all the staff who go above and beyond their duty.

Reply from Reviews Team, at Hadrian Park

Thank you very much for taking the time to leave us a review about your experience. At Hadrian Park Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
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Review from M H (Granddaughter of Resident) published on 30 January 2024 Submitted via Postal Card
Overall Experience
I visit my nana weekly. The home is very welcoming and clean. Always activities going on, the home is warm and well-decorated.

My nan is well looked after, always happy and smiling.

Reply from Martha Piper, Reviews Team at Hadrian Park

Hi, thank you very much for taking the time to leave us feedback about your experience.

At Hadrian Park Care Home, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.

Many thanks, the Care UK team

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Review from C F (Daughter of Resident) published on 30 January 2024 Submitted via Postal Card
Overall Experience

All the carers are very caring and very patient. They take time to talk about our problems or concerns and the senior carers are excellent.

Reply from Martha Piper, Reviews Team at Hadrian Park
Hi, thank you very much for taking the time to leave us feedback about your experience.
At Hadrian Park Care Home, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.

Many thanks, the Care UK team

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Review from P R (Daughter of Resident) published on 30 January 2024 Submitted via Postal Card
Overall Experience

Mother is treated with kindness from staff. They are very friendly and helpful. Food is very good and plenty of snacks etc during the day. The room is clean. Mother's cleanliness is fine. She is bathed regularly.

Reply from Martha Piper, Reviews Team at Hadrian Park

Hi, thank you very much for taking the time to leave us feedback about your experience.

At Hadrian Park Care Home, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.

Many thanks, the Care UK team

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Review from T S (Son of Resident) published on 20 December 2023 Submitted via Postal Card
Overall Experience

Very well run care home, and the staff listen to suggestions, and are very helpful.

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Review from L N (Daughter of Resident) published on 14 June 2023 Submitted via Postal Card
Overall Experience

Genuinely caring staff who deal with residents with patience and kindness.

Reply from Holly Cole, Reviews Team at Hadrian Park
Hi, thank you very much for taking the time to leave us feedback about your experience.

At Hadrian Park Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us with any further...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M C (Wife of Resident) published on 13 June 2023 Submitted via Postal Card
Overall Experience

Glad to have chosen Hadrian Park to care for my husband. Staff are caring, cheerful and obliging.

Reply from Holly Cole, Reviews Team at Hadrian Park
Hi, thank you very much for taking the time to leave us feedback about your experience.

At Hadrian Park Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us with any further...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S P (Daughter of Resident) published on 10 June 2023 Submitted via Postal Card
Overall Experience

Mam has been a resident for two years. The staff have always been very supportive of Mam and family members. They understand Mam's moods and how to help her through them. Offering her calming and reassuring words. All staff and management are approachable and available at all times.

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Review from F D (Brother of Resident) published on 7 June 2023 Submitted via Website
Overall Experience

My overall view is that the staff are very friendly, dedicated and committed to providing a happy and safe environment for the residents. I visit the home most days and I get the same warm welcome each time. I get offered a coffee when the trolley passes too.

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Review from Seana T (Daughter of Resident) published on 6 June 2023 Submitted via Website
Overall Experience
Very well equipped, very clean.
Staff are brilliant and kept up to date on very friendly and polite./

Very good on activities - always something on eg exercise time, dog visits, crafts Trips out - arc, theatre, pub etc. One to one time with residents.

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Review from c a (Friend of Resident) published on 1 June 2023 Submitted via Website
Overall Experience

I have always found all the staff at Hadrian Park without exception to be approachable and friendly. Whenever I have made an enquiry or sought any kind of clarification they have been most helpful. The staff can either make or break a place like this and they make it with their genuine caring attitude.

Reply from Martha Piper, Reviews Team at Hadrian Park
Hi, thank you very much for taking the time to leave us feedback about your experience.
At Hadrian Park Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.

Many thanks, the Care UK team

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Review from Elizabeth C (Daughter of Resident) published on 1 June 2023 Submitted via Website
Overall Experience
My dad is very awkward but he is always greeted by the staff with a smile and a jolly comment.
The care home itself is always clean and tidy. He is well fed and looked after. There are always activities going on
I spend a lot of my free time there with Dad and some of the other residents and am always made to feel welcome.
If I have had any problems they are listened to and quickly and efficiently resolved.

I could not have found a better place to home my dad.

Reply from Martha Piper, Reviews Team at Hadrian Park
Hi, thank you very much for taking the time to leave us feedback about your experience.
At Hadrian Park Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.

Many thanks, the Care UK team

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Review from Maureen C (Sister of Resident) published on 9 August 2022 Submitted via Postal Card
Overall Experience
Hadrian Park care home are very friendly and caring for their clients and their visitors. During the pandemic/lock downs most of the time we could see and talk to our family through the window until the bubble was in use.

I have always found all staff to be helpful when arranging a visit or to clients during lockdown when getting shopping and generally keeping everyone up to date.

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Review from Corinne L (Wife of Resident) published on 23 April 2022 Submitted via Website
Overall Experience

Hadrian Park is hopefully coming to the end of another Lockdown due to Covid-19. As an essential caregiver, I have experienced first-hand how hard the carers worked during a particularly bad time of Covid-19. With as many residents confined to their rooms as possible, the carers carried out all duties efficiently, remaining calm and cheerful. They were non stop! An absolute asset to Hadrian Park and Care UK. I was also very impressed that Care UK sent regular letters to keep us updated on the rules and regulations from the Government as well as regular updates from the manager of the home.

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Review from Karen F (Daughter of Resident) published on 18 August 2021 Submitted via Website
Overall Experience

I feel my mother is well cared for, however, services seem to take too long. Staff are very helpful though they often appear overly busy...staff shortages? The food budget needs improving as it doesn't appear to be very appetising!

Reply from Samantha Debenham, Personal Assistant at Hadrian Park

Thank you for taking the time to review Hadrian Park. We are delighted to hear your mother’s care and support is excellent. Our number one priority is to meet every need of the residents who live here, some of which have high dependency needs. This means there will be times that staff seem busy....  

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Review from Mark L (Son of Resident) published on 17 August 2021 Submitted via Website
Overall Experience

Never seems to be enough staff on at any one shift. People are always leaving, high turnover of staff.

Reply from Samantha Debenham, Personal Assistant at Hadrian Park

Thank you for taking the time to review Hadrian Park. We are a busy home and there will be times that our team will seem busy. Many residents have high dependency needs which can require up to four staff to support them. However, to reassure you, we use a very efficient staff planning tool and our...  

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Review from Sheila H (Respite Resident) published on 10 August 2021 Submitted via Website
Overall Experience

Came in from hospital I was very anxious but need not of worried they made me feel at home and the six weeks passed very quickly. The disadvantage was that visitors had to wait half an hour to get in but appreciate the current climate.

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Review from Ruth C (Daughter of Resident) published on 7 August 2021 Submitted via Website
Overall Experience

My mam has been in Hadrian Park for six years now. She is happy there and didn't take too long for her to settle. I am happy with the care she receives but I do have to say that in the six years it hasn't always been plain sailing. The manager is very approachable and through this tough year has done his best to keep the communication going.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 June 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (43) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Hadrian Park.

Awards / Recognitions (118)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Hadrian Park.

Meet the Team (1)

Jesscia Ayre
Jesscia AyreJob Title:Home Manager

I was keen to join Care UK because it is known as one of the best providers of older peoples care. I'd heard about how supportive the organisation was and had actually managed a local residential home. Hadrian Park was our biggest rival, so when a suitable role came up here, I grabbed it with both hands!

I love having a chance to have a chat with the wonderful residents of Hadrian Park. Their lives are incredibly interesting, and each person has a story to tell. I feel extremely privileged to be able to care for them and support them, particularly through the difficult times of the pandemic.

I also feel very privileged to work with such a fantastic team. Each person who works at Hadrian Park is passionate, caring and always puts residents first. It's what makes our care home so special and what enables residents to live fulfilling lives.

Away from work, I unwind by spending time with my family, reading, watching documentaries and enjoying holidays in the sun.

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