Hadrian Park

Thank you again for the love and care shown.

Instantly felt at ease from the moment we entered. And on visiting my Dad regularly we saw him build up such a rapport with the staff members, which says a lot about the treatment he was receiving. My Dad's needs were constantly changing, yet the staff went above and beyond to facilitate them. We as a family were always made welcome too. My Dad's illness meant he deteriorated very rapidly, but again the staff couldn't do enough for him. I know Care Homes have received bad press but my experience of my Dad's stay here, has expelled all of that. I honestly can't thank everyone enough who showed him nothing but kindness and made sure he was comfortable and safe. I'm hoping there's a waiting list as I'd put my name down for it.

From the day my mum entered Hadrian Park, we as a family have felt happy and our mum is happy and cared for by all the staff who go above and beyond their duty.

My nan is well looked after, always happy and smiling.

All the carers are very caring and very patient. They take time to talk about our problems or concerns and the senior carers are excellent.

Mother is treated with kindness from staff. They are very friendly and helpful. Food is very good and plenty of snacks etc during the day. The room is clean. Mother's cleanliness is fine. She is bathed regularly.

Very well run care home, and the staff listen to suggestions, and are very helpful.

Genuinely caring staff who deal with residents with patience and kindness.

Glad to have chosen Hadrian Park to care for my husband. Staff are caring, cheerful and obliging.

Mam has been a resident for two years. The staff have always been very supportive of Mam and family members. They understand Mam's moods and how to help her through them. Offering her calming and reassuring words. All staff and management are approachable and available at all times.

My overall view is that the staff are very friendly, dedicated and committed to providing a happy and safe environment for the residents. I visit the home most days and I get the same warm welcome each time. I get offered a coffee when the trolley passes too.

Very good on activities - always something on eg exercise time, dog visits, crafts Trips out - arc, theatre, pub etc. One to one time with residents.

I have always found all the staff at Hadrian Park without exception to be approachable and friendly. Whenever I have made an enquiry or sought any kind of clarification they have been most helpful. The staff can either make or break a place like this and they make it with their genuine caring attitude.

I could not have found a better place to home my dad.

I have always found all staff to be helpful when arranging a visit or to clients during lockdown when getting shopping and generally keeping everyone up to date.

Hadrian Park is hopefully coming to the end of another Lockdown due to Covid-19. As an essential caregiver, I have experienced first-hand how hard the carers worked during a particularly bad time of Covid-19. With as many residents confined to their rooms as possible, the carers carried out all duties efficiently, remaining calm and cheerful. They were non stop! An absolute asset to Hadrian Park and Care UK. I was also very impressed that Care UK sent regular letters to keep us updated on the rules and regulations from the Government as well as regular updates from the manager of the home.

I feel my mother is well cared for, however, services seem to take too long. Staff are very helpful though they often appear overly busy...staff shortages? The food budget needs improving as it doesn't appear to be very appetising!

Never seems to be enough staff on at any one shift. People are always leaving, high turnover of staff.

Came in from hospital I was very anxious but need not of worried they made me feel at home and the six weeks passed very quickly. The disadvantage was that visitors had to wait half an hour to get in but appreciate the current climate.

My mam has been in Hadrian Park for six years now. She is happy there and didn't take too long for her to settle. I am happy with the care she receives but I do have to say that in the six years it hasn't always been plain sailing. The manager is very approachable and through this tough year has done his best to keep the communication going.