






Mandale House is a purpose-built development that specialises in residential and dementia care, incorporating the latest care technology and tailoring all care to individual needs.
Carers offer residents and their families the support they need during what many find some of the most trying times of their lives. Families are truly grateful for the personal support they receive, when faced with one of life's very difficult decisions and the team pride...
Care Provided by Mandale House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 57 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees include all care, meals and activities. We do not charge top ups.
The price(s) shown are provided by the care home. Contact Mandale House Care Home for full pricing details and T&Cs.
Contact Mandale House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Hill Care
- Private Owned
Person in charge
- Anita Clarkson (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (55)
- Couples/Companion Rooms (1)
Visiting
- Family members and friends are welcome. However, the home operates protected mealtimes and asks that visitors give residents the time to enjoy their nutritious meal experience.
Parking
- There is ample parking at the home.
Mandale House Care Home Reviews (56)
Mandale House Care Home has a Review Score of 9.5 (9.543) out of 10, based on 11 reviews in the last 2 years.
Over all time Mandale House Care Home has 56 reviews.
Keep it up Mandale House Care Home staff, thanks for all your continued service, support and assistance.
I would like to thank you for your review and for taking the time to do it.
Since a new, permanent manager has been put in place, things have improved greatly. There are still the occasional hiccups, involving new staff, but these are now of a minor nature.
Thank you for taking the time to send in your review.
Regarding your question value for money that I have left out because social services and my daughter with power of attorney take care of that so I don't have that information.
Thank you for your great review. We will share it with our staff team who will be delighted to read your comments. Kindest regards from all the team.
Mum has been here for three years. There has been times when I have been unhappy with Mum's care. However over a few solved. Mum seems more happy looked after.
Thank you for your comments it means a lot to me you take time out of your day to do this.
Dad is very settled in Mandale. All staff are friendly and caring. They assist Dad to live as independently as he is able and take an interest in what he likes, i.e. football, music and family. The meals are nutritious and well-presented. The staff encourage him to partake in activities and entertainment provided. I would recommend Mandale House to anybody.
I will ensure to inform the team of your kind words.
Since my sister-in-law went into Mandale Care Home over a year ago the care and attention she has received is of the highest quality. The covid situation has made things very difficult for all concerned but standards of care have been maintained at such wonderful levels and I have the greatest admiration and thanks to all the staff for what they achieve day in day out. I know she is safe and secure in Mandale and she gets regular and varied choice of meals. I also know that close attention is given to her medication. Many thanks indeed.
Thank you for your kind review, it is a pleasure to have your sister-in-law stay with us here at Mandale House.
Very friendly staff. My mother is very well looked after at Mandale, I wouldn't hesitate to recommend them to other people.
Many thanks for your wonderful review of our home, we will also share your kind words with our staff team who will be delighted to read them. Take care and keep safe.
The care and attention that has been given to my mother-in-law is just excellent. She is part of a very caring and loving environment and is treated in such a lovely way that comes across as her being so happy in herself. She enjoys everything that she does and is kept busy doing activities that she likes in a very safe setting and a very happy place.
Thank you for your kind comments, I will pass these to the staff who will be delighted.
My Father stayed at Mandale House for three weeks. He had a pleasurable time, he said the staff were kind and helped him a lot, the food was nice (he gained a little weight during his stay). He enjoyed meeting new people and joining in with activities. He would definitely like to stay again.
Thank you for your kind review, I will pass on your comments to the lovely staff and we look forward to seeing you soon.
My mother-in-law was a resident of Mandale House Care Home for many years. The staff are always exceptionally kind and considerate, have always looked after her amazingly well and have always kept in contact when needed. We have been made welcome when we have visited. I think it has been a fantastic caring warm home for her later years. Activities have been available for those who are able to take part.
Staff always friendly and caring, worked really hard to keep residents safe and happy during Covid-19.
I would recommend this home to family and friends.
I have not personally been in the care home for some months due to COVID-19, so many of my comments are based on my previous attendances there and my mother's comments. My mother always says she is very happy to be living in Mandale House and speaks very highly of the staff. Personally, I have always found the staff both courteous and helpful. If I have a concern they address it straight away. My mother's room is always clean and tidy. She is reluctant to join in on most activities but that is her nature, however, every attempt is made in a gentle and respectful way to help her to socialise. The staff do a marvellous job in what can sometimes be very challenging circumstances.
Very cheerful and happy staff and support staff. The cleanliness is very good. The residents' food is good and there is a good range of activities for the residents.
I have been here for 6 weeks and they have flown by. The room is excellent and well kept. The staff are friendly and charming, nothing is too much for them. The food I have frequented many first-class hotels over the years and the quality of the food pass the vast majority. It is something to look forward to, homely and very tasty. Well done kitchen staff. I would recommend Mandale House to anybody well done.
Mum was so much happier in herself and settled here. She loved the staff and in turn, they loved her. Mum enjoyed the food and her appetite was much improved. She was well looked after and staff were always on hand to answer questions.
All the staff and managers are all very friendly.
I have recently brought my mum in as well and she has really settled in, they have made her feel at home and I am happy knowing they are getting well looked after.
Would definitely recommend Mandale House.
All staff at Mandale House Care Home were nice, friendly and every person treated me with respect and dignity. I was also introduced to and interacted with, the residents of Mandale House Care Home. I had a named key worker whom I could go to if any issues should have arisen. I informed my key worker of my food allergies and total dislike of meat. My key worker informed the chef who came to see me and told me that I just had to ask for anything I wanted. All my medication was noted as was all my clothing and personal items I had taken with me. The standard of food was very good. There is a big communal lounge and a quieter lounge. I would have no hesitation in recommending Mandale House Care Home.
We are really pleased with the care Dad is receiving. The staff all know him and aware of his needs, likes and dislikes. Dad's weight has stabilised due to the careful monitoring now given. The site is clean, calm and clearly well managed.
All the staff at Mandale House are always approachable and treat my father with respect and dignity, and together with their care they also treat my father as an individual. His room is bright and airy. He is upstairs at the home as his dementia has progressed, but he settled in really well as he knew all the carers from when he was downstairs so I think that helped.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 April 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 28 Aug 2025
Another fun day was had by our residents yesterday as they had a visit from the Party Boppers who held a sensory session. There were smiles all round as they...
- 28 Aug 2025
Today Philly and George popped over to The Beeches Care Home to see some reptiles on World Lizard Day. Paul from The Discovery Zoo brought a selection of creatures including...
There are no upcoming events for Mandale House Care Home.
Awards / Recognitions (1)
- 15 Feb 2016Recipient: Hill Care
Accreditations
There are no accreditations posted yet for Mandale House Care Home.
Meet the Team (1)

With over ten years in the care sector, Anita is a dedicated and caring manager, always putting the residents at the heart of everything she does.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mandale House Care Home to verify any information. View our terms and conditions. Mandale House Care Home has an Enhanced Service -more info.