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Carers offer residents and their families the support they need during what many find some of the most trying times of their lives. Families are truly grateful for the personal support they receive, when faced with one of life's very difficult decisions and the team pride...
Mandale House is a purpose-built development that specialises in residential and dementia care, incorporating the latest care technology and tailoring all care to individual needs.
Carers offer residents and their families the support they need during what many find some of the most trying times of their lives. Families are truly grateful for the personal support they receive, when faced with one of life's very difficult decisions and the team pride themselves on continuing that support to residents and their families from the moment they contact the home throughout the whole of their stay and beyond.
The approach to care is simple - look after the person and not the ailment/condition alone - Carers want to get to know their residents and their families, thus enabling them to look after the whole person and not just to concentrate on the task in hand. Staff get to know their clients, who they are, who they were and how they have come to be at the home.
Carers get to know their families too and like to understand the dynamics within the family setting and how best they can support these as they build a relationship of trust. They understand that choosing a care home is not just about excellent amenities, but about a true and real understanding of relationships being nurtured, trust being built and a life being lived. Professionals believe in true, real and honest care and keep this at the heart of their approach.
The home welcomes long stay residents but also those wanting a shorter stay, perhaps for rehabilitation or convalescence or to build confidence after a fall. Has also offered respite care and support to those suffering from nervous conditions following a break in at their home
Hill Care have are well respected in the North of England for a homely range of care accommodations that incorporate the latest sector technology and recognised good practice.
Care Provided by Mandale House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 57 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Mandale House Care Home to confirm what's included and get a personalised quote:
Fees include all care, meals and activities. We do not charge top ups.
The price(s) shown are provided by the care home. Contact Mandale House Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Hill Care
- Private Owned
Person in charge
- Anita Clarkson (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (55)
- Couples/Companion Rooms (1)
Visiting
- Family members and friends are welcome. However, the home operates protected mealtimes and asks that visitors give residents the time to enjoy their nutritious meal experience.
Parking
- There is ample parking at the home.
Mandale House Care Home Reviews (57)
Mandale House Care Home has a Review Score of 9.5 (9.541) out of 10, based on 12 reviews in the last 2 years.
Over all time Mandale House Care Home has 57 reviews.
All the staff at Mandale House are always approachable and treat my father with respect and dignity, and together with their care they also treat my father as an individual. His room is bright and airy. He is upstairs at the home as his dementia has progressed, but he settled in really well as he...
All the staff at Mandale House are always approachable and treat my father with respect and dignity, and together with their care they also treat my father as an individual. His room is bright and airy. He is upstairs at the home as his dementia has progressed, but he settled in really well as he knew all the carers from when he was downstairs so I think that helped.
I have seen many improvements over the 3 years or so that my Dad has been living at Mandale House Care Home. It is great to see improvements in the environment too, with sounds of the seaside in the corridors, themed decor, good food, and the home even have their own petting hens now too which the...
I have seen many improvements over the 3 years or so that my Dad has been living at Mandale House Care Home. It is great to see improvements in the environment too, with sounds of the seaside in the corridors, themed decor, good food, and the home even have their own petting hens now too which the residents enjoy. All of the staff and management team think very highly of my lovely Dad and they have ensured he has a bedroom overlooking the garden and that he has an adjustable bed and chair to suit his needs. As a regular visitor for my Dad, the staff are very friendly and always make me feel very welcome on each visit. They enjoy seeing me doing activities with my Dad that I know he enjoys and in continuing to share our Dad and Daughter time together, the staff are happy to try and help with any requests. It is very good to hear of further improvement work that is also in the pipeline of which I am happy to have been invited to be involved with. Thank you to the whole team.
Many thanks for your review Jen, it's great to hear how much your dad enjoys living at Mandale House, and how much you enjoy it when you come to visit.
The care was excellent. Staff caring, friendly, lovely meals. All our family were made really welcome. A big thank you.
The care was excellent. Staff caring, friendly, lovely meals. All our family were made really welcome. A big thank you.
Activities and care are excellent. Also, the cleanliness of the home is very good.
Activities and care are excellent. Also, the cleanliness of the home is very good.
Mam is well cared for and all her needs are met.
Mam is well cared for and all her needs are met.
My mother has received first class care, gained weight, is happy and settled. Staff are caring and professional, I would recommend this home to anyone.
My mother has received first class care, gained weight, is happy and settled. Staff are caring and professional, I would recommend this home to anyone.
Very happy with all aspects of the home, my mother is happy and settled here. It's all I want for her.
Very happy with all aspects of the home, my mother is happy and settled here. It's all I want for her.
My first experience of a care home and it exceeded any expectations I had. I've found it very friendly and welcoming to both my nanna and I. I leave my nanna now knowing she's in a safe and friendly environment and happy.
My first experience of a care home and it exceeded any expectations I had. I've found it very friendly and welcoming to both my nanna and I. I leave my nanna now knowing she's in a safe and friendly environment and happy.
Very friendly caring home. All staff are excellent. All my dad's needs are met, nothing is too much trouble. Visitors are welcomed at any time.
Very friendly caring home. All staff are excellent. All my dad's needs are met, nothing is too much trouble. Visitors are welcomed at any time.
Brilliant staff, more likely good pals than carer, always happy to help.
Brilliant staff, more likely good pals than carer, always happy to help.
Staff have done all they can to make my dad feel at home. They will provide care according to my father's needs and his routine. They are always friendly and always have time to stop and tell me how my dad has been. Everything he wants, they will try and get it for him. Myself and my family...
Staff have done all they can to make my dad feel at home. They will provide care according to my father's needs and his routine. They are always friendly and always have time to stop and tell me how my dad has been. Everything he wants, they will try and get it for him. Myself and my family have also been well supported, especially during the emotional downs that having a loved one with dementia can bring.
My husband has been a resident since September 2016 and I have found the home satisfactory. All the staff are very caring and treat him with respect and kindness. He is happy there, they are also very kind and welcoming to visitors.
The home has a nice friendly feel and it's very pleasant...
My husband has been a resident since September 2016 and I have found the home satisfactory. All the staff are very caring and treat him with respect and kindness. He is happy there, they are also very kind and welcoming to visitors.
The home has a nice friendly feel and it's very pleasant surrounded with trees.
Very good care from manager and all staff. Everyone very welcoming and helpful to visitors.
Very good care from manager and all staff. Everyone very welcoming and helpful to visitors.
Thank you.
Clean, tidy pleasant and helpful staff. Look after residents well.
Clean, tidy pleasant and helpful staff. Look after residents well.
The staff are excellent, there are two ladies that are exceptional members of the team here.
The staff are excellent, there are two ladies that are exceptional members of the team here.
I am very happy with the care and attention my husband receives in the above home. My husband is very well cared for and joins in the activities, and his needs are very well met.
I am very happy with the care and attention my husband receives in the above home. My husband is very well cared for and joins in the activities, and his needs are very well met.
I have always found the care Mandale House provides to be excellent. The residents are provided with all the care they need in a dignified manner. The staff are friendly and caring. I would recommend it to anyone. As I live 500 miles away, it is a great comfort to know, my mother is in safe hands.
I have always found the care Mandale House provides to be excellent. The residents are provided with all the care they need in a dignified manner. The staff are friendly and caring. I would recommend it to anyone. As I live 500 miles away, it is a great comfort to know, my mother is in safe hands.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 April 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 28 Aug 2025
Another fun day was had by our residents yesterday as they had a visit from the Party Boppers who held a sensory session. There were smiles all round as they...
- 28 Aug 2025
Today Philly and George popped over to The Beeches Care Home to see some reptiles on World Lizard Day. Paul from The Discovery Zoo brought a selection of creatures including...
There are no upcoming events for Mandale House Care Home.
Awards / Recognitions (1)
- 15 Feb 2016Recipient: Hill Care
Accreditations
There are no accreditations posted yet for Mandale House Care Home.
Meet the Team (1)

With over ten years in the care sector, Anita is a dedicated and caring manager, always putting the residents at the heart of everything she does.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mandale House Care Home to verify any information. View our terms and conditions. Mandale House Care Home has an Enhanced Service -what an Enhanced Service includes.