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Mandale House Care Home

136 Acklam Road, Thornaby, Stockton-on-Tees, Cleveland & Teesside TS17 7JR
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Mandale House Care Home, Stockton-on-Tees
Mandale House Care Home, Stockton-on-Tees
Mandale House Care Home, Stockton-on-Tees

Mandale House is a purpose-built development that specialises in residential and dementia care, incorporating the latest care technology and tailoring all care to individual needs.

Carers offer residents and their families the support they need during what many find some of the most trying times of their lives. Families are truly grateful for the personal support they receive, when faced with one of life's very difficult decisions and the team pride...  

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Care Provided by Mandale House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,275From £1,275
Residential Dementia CareFrom £1,342From £1,342

Fees include all care, meals and activities. We do not charge top ups.

Contact Mandale House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Anita Clarkson (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (55)
  • Couples/Companion Rooms (1)

Visiting

  • Family members and friends are welcome. However, the home operates protected mealtimes and asks that visitors give residents the time to enjoy their nutritious meal experience.

Parking

  • There is ample parking at the home.

Mandale House Care Home Reviews (56)

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9.5

Mandale House Care Home has a Review Score of 9.5 (9.543) out of 10, based on 11 reviews in the last 2 years. Over all time Mandale House Care Home has 56 reviews.

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Showing 56 reviews matching selected criteria
Review from Jen H (Daughter of Resident) published on 6 August 2019 Submitted via Website
Overall Experience

I have seen many improvements over the 3 years or so that my Dad has been living at Mandale House Care Home. It is great to see improvements in the environment too, with sounds of the seaside in the corridors, themed decor, good food, and the home even have their own petting hens now too which the residents enjoy. All of the staff and management team think very highly of my lovely Dad and they have ensured he has a bedroom overlooking the garden and that he has an adjustable bed and chair to suit his needs. As a regular visitor for my Dad, the staff are very friendly and always make me feel very welcome on each visit. They enjoy seeing me doing activities with my Dad that I know he enjoys and in continuing to share our Dad and Daughter time together, the staff are happy to try and help with any requests. It is very good to hear of further improvement work that is also in the pipeline of which I am happy to have been invited to be involved with. Thank you to the whole team.

Reply from Julie Walker, Customer Relations Officer at Mandale House Care Home

Many thanks for your review Jen, it's great to hear how much your dad enjoys living at Mandale House, and how much you enjoy it when you come to visit.

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Review from Audrey B (Resident / Service User) published on 19 February 2019 Submitted via Postal Card
Overall Experience

The care was excellent. Staff caring, friendly, lovely meals. All our family were made really welcome. A big thank you.

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Review from P I (Daughter of Resident) published on 8 January 2019 Submitted via Postal Card
Overall Experience

Activities and care are excellent. Also, the cleanliness of the home is very good.

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Review from Carol B (Daughter of Resident) published on 30 October 2018 Submitted via Postal Card
Overall Experience

Mam is well cared for and all her needs are met.

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Review from Marian D (Daughter of Resident) published on 11 September 2018 Submitted via Postal Card
Overall Experience

My mother has received first class care, gained weight, is happy and settled. Staff are caring and professional, I would recommend this home to anyone.

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Review from Fiona O (Daughter of Resident) published on 6 September 2018 Submitted via Postal Card
Overall Experience

Very happy with all aspects of the home, my mother is happy and settled here. It's all I want for her.

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Review from Steph F (Granddaughter of Resident) published on 21 June 2018 Submitted via Postal Card
Overall Experience

My first experience of a care home and it exceeded any expectations I had. I've found it very friendly and welcoming to both my nanna and I. I leave my nanna now knowing she's in a safe and friendly environment and happy.

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Review from S B (Daughter of Resident) published on 16 March 2018 Submitted via Postal Card
Overall Experience

Very friendly caring home. All staff are excellent. All my dad's needs are met, nothing is too much trouble. Visitors are welcomed at any time.

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Review from Paul C (Nephew of Resident) published on 7 August 2017 Submitted via Postal Card
Overall Experience

Brilliant staff, more likely good pals than carer, always happy to help.

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Review from Allison L (Daughter of Resident) published on 20 July 2017 Submitted via Postal Card
Overall Experience

Staff have done all they can to make my dad feel at home. They will provide care according to my father's needs and his routine. They are always friendly and always have time to stop and tell me how my dad has been. Everything he wants, they will try and get it for him. Myself and my family have also been well supported, especially during the emotional downs that having a loved one with dementia can bring.

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Review from Shiela H (Wife of Resident) published on 25 May 2017 Submitted via Postal Card
Overall Experience

My husband has been a resident since September 2016 and I have found the home satisfactory. All the staff are very caring and treat him with respect and kindness. He is happy there, they are also very kind and welcoming to visitors.

The home has a nice friendly feel and it's very pleasant surrounded with trees.

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Review from Shiela H (Wife of Resident) published on 31 March 2017 Submitted via Postal Card
Overall Experience

Very good care from manager and all staff. Everyone very welcoming and helpful to visitors.

Reply from Christine Reason, Home Manager at Mandale House Care Home

Thank you.

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Review from Stephen K (Nephew of Resident) published on 8 June 2016 Submitted via Postal Card
Overall Experience

Clean, tidy pleasant and helpful staff. Look after residents well.

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Review from Gail W (Granddaughter of Resident) published on 10 March 2016 Submitted via Postal Card
Overall Experience

The staff are excellent, there are two ladies that are exceptional members of the team here.

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Review from Patricia C (Wife of Resident) published on 9 March 2016 Submitted via Postal Card
Overall Experience

I am very happy with the care and attention my husband receives in the above home. My husband is very well cared for and joins in the activities, and his needs are very well met.

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Review from Haydn S (Son of Resident) published on 9 February 2016 Submitted via Postal Card
Overall Experience

I have always found the care Mandale House provides to be excellent. The residents are provided with all the care they need in a dignified manner. The staff are friendly and caring. I would recommend it to anyone. As I live 500 miles away, it is a great comfort to know, my mother is in safe hands.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 April 2025
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (2) & Events (0)

News
  • 28 Aug 2025

    Another fun day was had by our residents yesterday as they had a visit from the Party Boppers who held a sensory session. There were smiles all round as they...

  • 28 Aug 2025

    Today Philly and George popped over to The Beeches Care Home to see some reptiles on World Lizard Day. Paul from The Discovery Zoo brought a selection of creatures including...

Upcoming Events

There are no upcoming events for Mandale House Care Home.

Awards / Recognitions (1)

  • 15 Feb 2016Recipient: Hill Care

Accreditations

There are no accreditations posted yet for Mandale House Care Home.

Meet the Team (1)

Anita Clarkson
Anita ClarksonJob Title:Home ManagerJoined: 2023

With over ten years in the care sector, Anita is a dedicated and caring manager, always putting the residents at the heart of everything she does.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mandale House Care Home to verify any information. View our terms and conditions. Mandale House Care Home has an Enhanced Service -more info.