

Care Provided by Willow View Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 77 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Willow View Care Home for full pricing details and T&Cs.
Contact Willow View Care Home to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Willow View Care Ltd
- Private Owned
Person in charge
- Matthew Carter (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (77)
- Single Rooms with ensuite Wet Room (40)
Willow View Care Home Reviews (49)
Willow View Care Home has a Review Score of 8.3 (8.255) out of 10, based on 2 reviews in the last 2 years.
Over all time Willow View Care Home has 49 reviews.
I can't fault the care my mam receives when she is at this home for respite my mam goes in every weekend and has done for a few months now and every person that helps care for my mam are so understanding of her condition I like the fact that they contact me with updates and she is never left on her own there is always a carer in the living room looking over all the residents which is good and since my mam as been going here she as never got upset or anxious which makes me feel better when I leave
I cannot fault the care my mam received from management to staff, unfortunately my mam has passed away and was only here a short time. The care she received was lovely, whatever she needed she got. I had never had to deal with anything like this and management and staff guided me all the way with information and kept me updated, I will never be able to thank them enough. Thank you for looking after my mam.
My uncle recently went into Willow View Care Home for respite. I find the care to be excellent the staff are friendly, caring and always meet his needs. I was worried about him being in a care home but I didn't need to worry because the staff were helpful and put my mind at rest straight away. Keep up the good work.
I and my sister would like to thank the excellent staff for taking care of my farther in end of life care. He was only with you for two weeks, but my sister and I took great comfort in knowing he was respected and all his needs catered for. In these unfortunate times, the staff were excellent in keeping us informed of my farther's situation. The professionalism of the staff was outstanding. It is a shame we have to meet such great people in unfortunate circumstances. On behalf of my sister and myself, I wish the staff our best wishes. Once again with all my heart, thank you.
I will make sure that all of the Team at Willow View are made aware of your appreciation. Thank you again.
My Dad was a resident for only eight days for palliative and end of life care. The staff were all very professional in the home and they all had a genuine and considerate attitude to all residents, family, relatives, friends and their colleagues too. The level of care was exceptional, nothing was too much trouble and their main concern was my Dad's care, health and safety. The passing my Dad was treated with the utmost respect and dignity, and every aspect of his needs were catered for extremely well.
The care and attention are excellent. Thank you to everyone here.
Very helpful and friendly staff. Always kept informed of mums condition.
Willow View Care is well organised and managed care home. The management team and staff are efficient and friendly. The staff seem to know each resident personally and attend to them with good grace and attitude as well as respect.
Your mum is an absolute pleasure to care for and we are all looking forward to celebrating her 101st birthday next month.
I am very happy with my wife's care.
She's been happy and very well in this time. The staff are friendly and very helpful, nothing is too much trouble.
When my friend was on end of life, the girls went above and beyond. This gave me great comfort at a very sad time.
My mother was having a bad week and feeling quite low, with no appetite. One of her carers brought a lovely bowl of fruit in to try to tempt her to eat. The family were very appreciative of this, so many thanks.
Thank you, I will make sure that the carer concerned is made aware of this review.
My mum was admitted to Willow View, Norton on 22nd February and the whole family were overwhelmed by the welcome and care she received. The room was delightful and cheerful, the nursing and hospitality was dignified and efficient and the family felt reassured that Mum was receiving the best 'end of life' care. We are eternally grateful.
We count our lucky stars that my father was able to spend the final weeks of his life in the care of Willow View Care Home. My Dad was not easily pleased and loathed to lose his independence but W.V. very quickly won him over with the sensitive way the staff went about his care, their flexibility, the quality of the food (compliments to the chef!) and his lovely room. As his needs increased, the staff could not do enough, either to help him or to support us as a family. We felt reassured he was in safe hands, knowing the staff would be in touch with us as appropriate. In Willow View the staff really care, they're not just doing their jobs. It's warm and welcoming, clean and efficient, and has excellent relationships with other healthcare providers e.g. the District Nursing team. At the end of his life, my Dad was far more comfortable and cared for than he would have been anywhere else. I wouldn't hesitate to recommend W.V. should any of my loved ones need this level of care in the future.
From entering the building from the first visit to our last visit we found the staff approachable caring and compassionate.
The rooms are akin to a 5-star hotel, modern and tasteful. There is a varied menu so no need to get bored with any of the days daily treats. I cannot recommend this home enough.
Willow View is a fantastic care home offering total peace of mind to the person in care and their family. The friendly staff give 100%, nothing is a bother. Cannot find a fault. 5 star plus rating.
Thank you Mark, I will make sure that all of the team are aware of your kind comments.
They made family members feel at ease and treated us with consideration.
The Team at Willow View are dedicated to looking after our residents, and it was our honour to help to take care of her in her final days.
My mother-in-law moved into Willow View in June 2017. She has been well cared for and is happy to stay there. My husband and I are so satisfied with her care that when it became necessary for my father and mother to get full-time care I had no hesitation asking about availability for them. My folks move in, in July and are settling very well.
Individuals were respectful, responsive and caring to my mum.
Willow Court Care Home is a very happy home, nothing is too much for the staff, they make their “patients” very comfortable get them what they want at any time of day or night. Unfortunately, my husband was only with them for one week when he passed away. Nothing was too much trouble looking after my husband and looked after me with care and love.
Hi Joan, thank you very much for your kind comments regarding our care home. Your husband was a pleasure to look after. I will pass your comments to the team at Willow View.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 October 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Willow View Care Home.
There are no upcoming events for Willow View Care Home.
Awards / Recognitions (2)
- 01 Sep 2016Recipient: Willow View Care Home
- 01 Sep 2016Recipient: Willow View Care Home
Accreditations
There are no accreditations posted yet for Willow View Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Willow View Care Home
What types of Care is Willow View Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Willow View Care Home have?
There are 77 Single Rooms.
What are the Facilities & Services at Willow View Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Willow View Care Home to the centre of Stockton-on-Tees?
0.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Willow View Care Home to verify any information. View our terms and conditions. Willow View Care Home has a Basic Service -more info.