Park House

2 Richmond Road, Oxbridge, Stockton-on-Tees TS18 4DS
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10 83 Reviews
  • Park House, Stockton-on-Tees
Situated In the Oxbridge area of Stockton On Tees, Park House Rest Home is a small family run care home offering residential and residential dementia care while maintaining a homely environment, the home is within walking distance of Ropner Park.

The extensively trained team will deliver all the specialist care and support services that loved ones require. Staff are always on-hand to answer any questions about this important next stage in yours or your loved ones life, and to guide you through the process, every step of the way.

Personalised care plans consider not only medical, personal and dietary needs, but also the individual’s likes and dislikes, religious preferences, and any suggestions from family members that might make the resident's stay with the home that little bit more enjoyable.

At Park House Rest Home, they recognise the importance of recreational activities, and have a dedicated activities coordinator, who plans each day based on the lifestyle preferences and abilities of the residents, and so there is a full programme of events available, both in and out of the home.
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Care Provided by Park House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 18 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1025 – £1320
  • Self-Funded Residential Dementia Care: £1025 – £1320
  • RESPITE Self-Funded Residential Care: £1025 – £1320
  • RESPITE Self-Funded Residential Dementia Care: £1025 – £1320

Please feel free to contact and discuss fees and funding arrangement's with the management team.

These prices are only a guideline, please contact Park House to find out the exact price for your requirements.

Contact Park House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Park House to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Mr & Mrs Elliott
  • Privately Owned

Person in Charge

  • Michael Forster (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 110

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018
  • Number of floors: 2

Room Information

  • Single Rooms (16)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (11)

Visiting

  • Visitors welcome at any time, the home politely request that visitors aim to visit outside of mealtimes to ensure residents experience a pleasurable mealtime. PPE and LFT tests are provided for safe visiting when required.

Park House Reviews (83)

10

Park House has a Review Score of 10 (9.993) out of 10, based on 27 reviews in the last 2 years.
Over all time Park House has 83 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Park House
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Total of 83, showing 21-40
Review from G T (Daughter of Resident) published on 1 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can not fault Park House.
The care my mum receives is fantastic, all the staff are so friendly and get to know the residents individually.
The meals are all cooked on-site with the resident's likes and dislikes catered for and there is always something going on for the residents to get involved
in. I feel so happy knowing that Mum is really well looked after.
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Review from Elsie E (Resident) published on 28 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like living at Park House
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Review from R C (Resident) published on 28 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am pleased to live here, I am pleased with everything and helpful.
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Review from Michelle B (Daughter of Resident) published on 27 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Park House is one big family. The staff are wonderful and treat my mam with dignity and respect. As family of a resident we are all included in everything, we know all the residents and the staff, it's just such a lovely place to spend time and see how much care goes into making the home a special place
for the residents to live. The food, entertainment, cleanliness and attention given to the residents is just second to none. I couldn't wish for a better place for mam.
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Review from Ann P (Friend of Resident) published on 13 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited a friend here several times and have always found it to be a warm friendly place. The staff are very kind and welcoming. Residents are well cared for and seem a happy, contented bunch. One lady in particular is excellent. I am unable to rate all options but I'm sure all are excellent.
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Review from C F (Daughter of Resident) published on 7 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad moved into Park House just before Christmas, which as you can imagine was an emotional time for all involved. From day one, the care Dad received has been second to none. He is settled and most importantly happy. The staff are wonderful, we feel so thankful to them all.
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Review from Don H (Resident) assisted by family/friend published on 7 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff have been very kind and patient. I feel so settled at Park House. My room is spacious and clean. Nothing is too much trouble. I'm enjoying all of the activities, especially singing and playing my guitar.
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Review from L S (Daughter of Resident) published on 11 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Park House is small and friendly. We feel like it is a big family. Mum has received excellent care and it is so comforting she is being so well looked after. Nothing is too much trouble for each member of staff.
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Review from George D (Respite Resident) assisted by family/friend published on 18 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love the manager and staff. I am well looked after and they talk to me like a person. Very happy here (still want to go home though). Thank you, everyone.
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Review from Miriam D (Wife of Resident) published on 21 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What can I say about this place - having never had anything to do with care, I was put into a situation that required in-depth help. After google and reviews, I found Park House. I came to visit and from that day to this, was definitely the right choice. From arriving to now the staff have been amazing,
any question answered. Help delivered, care given above and beyond. Each resident is well looked after and they all have different needs.
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Review from Sharon P (Daughter of Resident) published on 5 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Park House is a hidden gem. The quality of care provided is outstanding. The management and staff are genuine, caring people. They treat residents with dignity and respect and are supportive to family members. It's an excellent small homely environment that's very clean, nicely furnished and perfect
in every way. As a family member (daughter), I am very happy with Park House, and my mother and I happy with our experiences. We have had nothing but positive interactions with management/staff. I appreciate everything they do and can never thank them enough. They are an excellent example of what a residential home should be.
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Review from K H (Niece of Resident) published on 16 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt came to stay for a two-week break. She loved it so much that she decided to stay forever. She classed the staff as excellent and looked on them as her new family. Thank you all.
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Review from Tracy H (Niece of Resident) published on 15 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My auntie has had the best last years of her life. It was the best decision we made. Staff are tremendously polite, professional and accommodating. From management, filtering down, nothing has been too much. Her final days were made the best that she could ask for. Massive thanks.
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Review from C A (Resident) published on 10 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My room is great, I can pace quietly, which I like.
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Review from Sheila L (Resident) published on 10 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good.
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Review from V L (Daughter of Resident) published on 10 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is excellent and the staff fantastic. My mother is very happy and well cared for.
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Review from Dennis B (Son of Resident) published on 24 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
When it became obvious that mother needed care. We started to look for somewhere not too far from Oxbridge. By chance, Park House was the first one we visited. We liked the family atmosphere of the residents and staff. As a family, we visited 21 more care homes in the Stockton area. In the end, we agreed
that Park House would be the place for her. Most of the staff have been there a long time which always says a lot about any organisation. Mother's health was very poor on entering Park House but with the attention and care of the staff, she improved. She enjoyed over two years in Park House. Pre-lockdown they had trips out and had a number of activities and special celebrations when the home was decorated. In her final days, the staff spent time with her and kept us updated on her condition. They made arrangements for family visits. Nothing was too much trouble. Three members of staff attended her funeral and they posted a lovely tribute on Facebook. Thank you Park House.
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Review from N N (Daughter of Resident) published on 3 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has dementia and we needed to find a good care home for her close by so that we could visit frequently. My mother was really worried about going, but once there, I called every day and I could tell from her voice that she was happy and content. She praised the staff during each conversation
and that's how I know I made the right decision when choosing park house. I can't thank them enough for making her feel so welcome and for making her time there an enjoyable experience. It really puts my mind at ease, knowing she is happy during this difficult time.
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Review from Marilyn W (Niece of Resident) published on 9 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Due to continuing restrictions, visiting has been difficult. However, Park House have an outside visiting pod which helps give a feeling of closeness. It is reasonably comfortable and heated. Staff stayed during the visit to help my Aunty with the telephone. They helped keep her focused and listening,
giving encouragement to answer where possible. They are always very attentive to her needs. My Aunty has been hospitalised and in isolation recently so these visits help to reassure she is happy and well cared for. Park House staff keep me up to date via telephone and photos (Facebook), I have no doubt and have every faith that Park House has not slipped since we were last indoors.
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Review from E H (Resident) published on 19 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent in every way. Would rather be here than anywhere else.
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Current Review Score: 10.0 (9.993)

Overview of Review Score

The Review Score of 10 (9.993) out of 10 for Park House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.993 for Park House is calculated as follows: ( (305 Excellents x 5) + (2 Goods x 4) ) ÷ 307 Ratings = 4.993
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Park House is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 18 registered maximum number of service users is 3.6, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Aug 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

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Awards / Recognitions (9)

Meet the Team (0)

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