Park House

2 Richmond Road, Oxbridge, Stockton-on-Tees TS18 4DS
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10 83 Reviews
  • Park House, Stockton-on-Tees
Situated In the Oxbridge area of Stockton On Tees, Park House Rest Home is a small family run care home offering residential and residential dementia care while maintaining a homely environment, the home is within walking distance of Ropner Park.

The extensively trained team will deliver all the specialist care and support services that loved ones require. Staff are always on-hand to answer any questions about this important next stage in yours or your loved ones life, and to guide you through the process, every step of the way.

Personalised care plans consider not only medical, personal and dietary needs, but also the individual’s likes and dislikes, religious preferences, and any suggestions from family members that might make the resident's stay with the home that little bit more enjoyable.

At Park House Rest Home, they recognise the importance of recreational activities, and have a dedicated activities coordinator, who plans each day based on the lifestyle preferences and abilities of the residents, and so there is a full programme of events available, both in and out of the home.
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Care Provided by Park House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 18 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1025 – £1320
  • Self-Funded Residential Dementia Care: £1025 – £1320
  • RESPITE Self-Funded Residential Care: £1025 – £1320
  • RESPITE Self-Funded Residential Dementia Care: £1025 – £1320

Please feel free to contact and discuss fees and funding arrangement's with the management team.

These prices are only a guideline, please contact Park House to find out the exact price for your requirements.

Contact Park House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Park House to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Mr & Mrs Elliott
  • Privately Owned

Person in Charge

  • Michael Forster (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 110

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018
  • Number of floors: 2

Room Information

  • Single Rooms (16)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (11)

Visiting

  • Visitors welcome at any time, the home politely request that visitors aim to visit outside of mealtimes to ensure residents experience a pleasurable mealtime. PPE and LFT tests are provided for safe visiting when required.

Park House Reviews (83)

10

Park House has a Review Score of 10 (9.993) out of 10, based on 27 reviews in the last 2 years.
Over all time Park House has 83 reviews.

Overall Experience
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Date Published
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Total of 83, showing 61-80
Review from Joyce S (Daughter of Resident) published on 1 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Park House while she was recovering from a fall and with the onset of Alzheimer’s Disease. It was a tough decision for us to make as a family but it was the right one. We found the staff at Park House to be kind and caring for Mum – and also for us as a family, we are always made to feel
welcome and supported. You give Mum space to be herself but still encourage her to live in the community, joining in the activities. You are a genuine group of people and we have found no matter how busy and pressured you are, you make the people you are looking after your priority. There is always time for a word, a song, a touch, and a laugh. So thank you for all your care of our mum. We knew she was safe and well looked after.
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Review from Stephen S (Son of Resident) published on 25 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely staff. Very good food and cleaned to a high standard. Friendly residents and was made to feel welcome when we visit my mom.
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Review from Margaret S (Resident) assisted by family/friend published on 25 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love living here because it's friendly, clean and good homemade food. The staff here are very friendly and helpful. I like it when we go on days out.
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Review from George H (Resident) published on 18 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I regard this home as my new home.
The staff are kind and friendly and listen to my problems.
The meals are filling and coffee and tea available round the clock.
I would recommend Park House to anyone and, in fact, have already done so.
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Review from Amanda A (Niece of Resident) published on 6 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Park House is an excellent rest home - clean, warm, bright and always welcoming to visitors. The residents are cared for by the wonderful staff with competence, humour and affection and each resident is treated with dignity and respect. The staff work very hard to create an atmosphere which is homely
and comfortable while encouraging residents, where possible, to participate in group activities and be involved in the daily life of the home. Alternatively, if residents prefer the privacy of their rooms, that is absolutely fine. Bedrooms are spacious and well appointed and the public areas: two day lounges, a separate small room for residents to receive visitors and dining room are pleasant and airy. Meals are tasty and varied. The staff are patient and kind and clearly care deeply about their work. I could not recommend Park House more highly.
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Review from Kathleen C (Sister of Resident) published on 28 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very friendly home, always made welcome and given a choice of drink and food. The home is always warm, clean and very friendly.
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Review from Annie Evelyn K (Sister of Resident) published on 27 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always made welcome and given food and drink. The home has a nice atmosphere. The staff are very friendly and it's always warm and clean.
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Review from Alan B (Son of Resident) published on 31 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff and management have made a difficult time (optician, dentist, hospital stay) as straight forward as possible.
Professional with caring and homely feel.
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Review from Charlton G (Son of Resident) published on 7 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Park House is excellent and caters for my mother's every need. The management and carers are kind and supported my mother through a number of health issues. Nothing is too much trouble for them. The home is kept clean at all times. The meals are also excellent. My mother has a very good friendly relationship
with both day and night staff and is happy and content and feels safe and secure.
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Review from Frances G (Daughter of Resident) published on 3 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When we were looking around for a residential care home, Park House was the only one in which we heard laughter and interaction between staff and residents. My mother has settled in really well. The staff are excellent, very friendly and caring. The home and rooms are spotlessly clean. The food and
varied menu is excellent. Visitors are warmly welcomed at any time. I would highly recommend Park House to anyone.
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Review from Catherine G (Daughter of Resident) published on 27 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum spent 10 days at Park house recently and very much enjoyed her say. The team of ladies were really kind and caring and made my mum feel comfortable and at ease. I would certainly recommend Park House to anyone looking for a care home that is homely and has a staff and management who genuinely
do care for their residents. An excellent service in every way.
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Review from Michael C (Son of Resident) published on 13 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
At this time of writing my mother is now deceased. She has lived at this care home for the last eighteen months of her life. When I first visited this home I was confident my mum would be cared for very well. Park House was clean and attractive the atmosphere was friendly.
The rooms are of a good standard.
The TV lounges were bright and airy and the food was of a good standard.
The outside area is spacious with lovely flowers and plants. The management and caregiving staff exhibit professionalism.
The kindness shown to my mother in the time she was there and in her final days was excellent. We thank them.
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Review from Rita M (Daughter of Resident) published on 6 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is excellent. The carers are very kind and supported my mother back to good health. The room was very clean at all times. My mother had a great diet and enjoyed all her food. Personal care was always top priority. The carers always helped mother with her bathing, curled her hair and cut her
nails. To finish I would recommend Park House and give it 10 out of 10.
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Review from Mary Kathleen G (Resident) published on 6 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like having a chat with staff. staff are always happy to make me a sandwich or a hot cuppa whenever I ask. Staff are very good and caring. My room is very good and clean. Nothing is too much trouble for them. The staff have been shopping for me and take me shopping. The meals are very good and I can't
complain at all. I enjoyed my 2 weeks respite care. I would definitely stay again if possible.
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Review from Lucy O (Resident) published on 15 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very warm friendly place, can't do enough for you. Decor to a high standard. Very clean, if a bed is available I will return!
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Review from R D (Daughter of Resident) published on 4 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is always treated with love and respect. She is always happy and contented and that I believe is due to the atmosphere the home creates with its high level of care and love the staff give to its residents. Mum's room and all the living rooms are always immaculate. I would recommend this home
to everyone.
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Review from W C (Resident) published on 13 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been at Park House since March 2015. The home is very homely and I am well looked after. Nothing is too much trouble. I would recommend Park House to anyone.
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Review from M H (Resident) published on 13 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Park House is excellent. I wouldn't want to live anywhere else. The food is excellent. I can have anything I want, nothing is too much trouble trouble.
I can't fault the place it's excellent.
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Review from C M (Resident) published on 13 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
You could not get any better home than Park House. My family looked all over for a home and I'm glad they found Park House. I would not get anywhere better. Food excellent lots of staff. I can do what I like to do, when I want to.
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Review from Eva H (Resident) published on 7 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very good and the home is excellent. Nothing is too much trouble for them they all treat me very well and I get on with all staff. I was apprehensive before I came in but now realise there was no reason to feel this way. It is a wonderful place to live the girls are wonderful.
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Current Review Score: 10.0 (9.993)

Overview of Review Score

The Review Score of 10 (9.993) out of 10 for Park House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.993 for Park House is calculated as follows: ( (305 Excellents x 5) + (2 Goods x 4) ) ÷ 307 Ratings = 4.993
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Park House is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 18 registered maximum number of service users is 3.6, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Aug 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (0)

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