Park House

2 Richmond Road, Oxbridge, Stockton-on-Tees TS18 4DS
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Top 20 carehome certificate
10 74 Reviews
  • Park House, Stockton-on-Tees
Situated In the Oxbridge area of Stockton On Tees, Park House Rest Home is a small family run care home offering residential and residential dementia care while maintaining a homely environment, the home is within walking distance of Ropner Park.

The extensively trained team will deliver all the specialist care and support services that loved ones require. Staff are always on-hand to answer any questions about this important next stage in yours or your loved ones life, and to guide you through the process, every step of the way.

Personalised care plans consider not only medical, personal and dietary needs, but also the individual’s likes and dislikes, religious preferences, and any suggestions from family members that might make the resident's stay with the home that little bit more enjoyable.

At Park House Rest Home, they recognise the importance of recreational activities, and have a dedicated activities coordinator, who plans each day based on the lifestyle preferences and abilities of the residents, and so there is a full programme of events available, both in and out of the home.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Permanent Care
  • Respite Care
  • Younger Adults

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 18 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £950 – £1180
  • Self-Funded Residential Dementia Care: £950 – £1180
  • RESPITE Self-Funded Residential Care: £950 – £1180
  • RESPITE Self-Funded Residential Dementia Care: £950 – £1180

Please feel free to contact and discuss fees and funding arrangement's with the management team.

These prices are only a guideline, please contact Park House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Mr & Mrs Elliott

Person in charge

  • Michael Forster (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Local Authority or Private
  • Ages from 18 to 110

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018
  • Number of floors: 2

Room Information

  • Single Rooms (16)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (11)

Visiting

  • Visitors welcome at any time, the home politely request that visitors aim to visit outside of mealtimes to ensure residents experience a pleasurable mealtime. PPE and LFT tests are provided for safe visiting when required.

Park House Reviews (74)

Total of 74, showing 61-74
10

Park House has a Review Score of 10 (10.000) out of 10, based on 19 reviews in the last 2 years. Over all time Park House has 74 reviews.

Overall Experience

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Review from Frances G (Daughter of Resident) published on 3 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When we were looking around for a residential care home, Park House was the only one in which we heard laughter and interaction between staff and residents. My mother has settled in really well. The staff are excellent, very friendly and caring. The home and rooms are spotlessly clean. The food and
varied menu is excellent. Visitors are warmly welcomed at any time. I would highly recommend Park House to anyone.

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Review from Catherine G (Daughter of Resident) published on 27 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum spent 10 days at Park house recently and very much enjoyed her say. The team of ladies were really kind and caring and made my mum feel comfortable and at ease. I would certainly recommend Park House to anyone looking for a care home that is homely and has a staff and management who genuinely
do care for their residents. An excellent service in every way.

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Review from Michael C (Son of Resident) published on 13 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

At this time of writing my mother is now deceased. She has lived at this care home for the last eighteen months of her life. When I first visited this home I was confident my mum would be cared for very well. Park House was clean and attractive the atmosphere was friendly.
The rooms are of a good standard.
The TV lounges were bright and airy and the food was of a good standard.
The outside area is spacious with lovely flowers and plants. The management and caregiving staff exhibit professionalism.
The kindness shown to my mother in the time she was there and in her final days was excellent. We thank them.

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Review from Rita M (Daughter of Resident) published on 6 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is excellent. The carers are very kind and supported my mother back to good health. The room was very clean at all times. My mother had a great diet and enjoyed all her food. Personal care was always top priority. The carers always helped mother with her bathing, curled her hair and cut her
nails. To finish I would recommend Park House and give it 10 out of 10.

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Review from Mary Kathleen G (Resident) published on 6 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like having a chat with staff. staff are always happy to make me a sandwich or a hot cuppa whenever I ask. Staff are very good and caring. My room is very good and clean. Nothing is too much trouble for them. The staff have been shopping for me and take me shopping. The meals are very good and I can't
complain at all. I enjoyed my 2 weeks respite care. I would definitely stay again if possible.

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Review from Lucy O (Resident) published on 15 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very warm friendly place, can't do enough for you. Decor to a high standard. Very clean, if a bed is available I will return!

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Review from R D (Daughter of Resident) published on 4 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is always treated with love and respect. She is always happy and contented and that I believe is due to the atmosphere the home creates with its high level of care and love the staff give to its residents. Mum's room and all the living rooms are always immaculate. I would recommend this home
to everyone.

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Review from W C (Resident) published on 13 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been at Park House since March 2015. The home is very homely and I am well looked after. Nothing is too much trouble. I would recommend Park House to anyone.

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Review from M H (Resident) published on 13 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Park House is excellent. I wouldn't want to live anywhere else. The food is excellent. I can have anything I want, nothing is too much trouble trouble.
I can't fault the place it's excellent.

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Review from C M (Resident) published on 13 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

You could not get any better home than Park House. My family looked all over for a home and I'm glad they found Park House. I would not get anywhere better. Food excellent lots of staff. I can do what I like to do, when I want to.

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Review from Eva H (Resident) published on 7 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very good and the home is excellent. Nothing is too much trouble for them they all treat me very well and I get on with all staff. I was apprehensive before I came in but now realise there was no reason to feel this way. It is a wonderful place to live the girls are wonderful.

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Review from Norman N (Resident) published on 6 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are excellent, the staff treat me excellently. My family and friends can visit any time they are always offered a cup of tea or coffee. I can have a cup of tea any time always offered cake or biscuits with it too. There is always plenty of activities to go to but it depends on how I feel if
I join in.

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Review from Dianne M (Daughter of Resident) published on 6 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is very happy living at Park House, he is well looked after and we have never had any complaints from him at all. It is clean and tidy and the menu is healthy and suited to my dads needs. It is not regimented and the residents can be visited at any time between 9-9 but not at meal times which
is very good for people who are working.

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Review from J L (Resident) published on 5 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home us very nice, very clean, friendly. I also like the staff they are like family. I should of come earlier.

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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Park House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Park House is calculated as follows: ( (211 Excellents x 5) ) ÷ 211 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Park House is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 18 registered maximum number of service users is 3.6, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Aug 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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