Wynyard Woods is located within the Wynyard estate near Billingham. The home provides friendly and comfortable residential and dementia care for up to 50 residents in single en-suite rooms.
The care team is dedicated to providing each resident with individual care, getting to know them and creating detailed, personal care plans to ensure their needs are continually met. Staff receive on-going training in dementia care to ensure those living with dementia are cared for in the best way possible. By getting to know its customers and building relationships, Anchor provides focused, compassionate care.
One of England’s largest providers of housing and care for over 55s, Anchor has more than 40 years’ experience as a not-for-profit providers of services to older people. Anchor was voted one of the Sunday Times Top 100 Not-for-Profit Organisations to work for in 2016. Their Dementia Care Team achieved the Outstanding Dementia Care Innovation for the Anchor Inspires Programme and the use of iPads at the Dementia Care Awards in 2015.
Group: Anchor
Person in charge: Kath Sargent (Manager)
Local Authority / Social Services: Hartlepool Borough Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 50 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's
Admission Information: Ages 65+.
Single Rooms: 50
Rooms with ensuite WC: 50
Facilities & Services: Respite Care • Convalescent Care • Pets by arrangement • Lift • Wheelchair access • Phone Point in own room/Mobile • Television point in own room
Directions:
Wynyard Woods is situated close to local services and amenities including:
The Forum Theatre in Billingham is within 5 miles.
Doctor's surgery within 3 1/2 miles.
Billingham Train station is within 5 miles.
The nearest hospital is University Hospital of North Tees within 4 miles.
Latest Care Quality Commission* Report on Wynyard Woods: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.8 (maximum of 10) for Wynyard Woods is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Wynyard Woods in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.2 out of 5 from 4 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.62 for Wynyard Woods is calculated as follows: ( (70 Excellents x 5) + (35 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 108 Ratings = 4.62
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.15 Points relating to the number of positive Reviews for Wynyard Woods is based on 4 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 = 3.75
Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 4 Reviews ÷ 10 Target = 0.400
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Wynyard Woods has a Review Score of 8.8 (8.770) from 9 Reviews
Review submitted from a Postal Card by Kathryn S (Daughter of Resident) on Friday 20 April 2018. Relates to April 2018.
My brothers, sisters and I needed care for our 92-year-old dad after a serious fall. He had Parkinson's and dementia also. Wynyard Woods provided from the first, the greatest care. The patience, kindness and compassion shown to Dad was outstanding and no need was left unattended. The professionalism of the staff was outstanding and also the consideration shown to us as a family was exemplary. Our gratitude cannot convey the depth of our thanks.
How likely would you be to recommend Wynyard Woods? Extremely Likely
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Review submitted from a Website Submission by George S (Volunteer) on Saturday 6 January 2018. Relates to December 2017.
Very happy with the home and service it provides all ways nice and clean when been and staff are very pleasant and know what there are doing.
How likely would you be to recommend Wynyard Woods? Extremely Likely
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Review submitted from a Postal Card by Brian W (Resident) on Monday 27 November 2017. Relates to November 2017.
I find the home has a very friendly atmosphere. The staff are very helpful and friendly. I have the feeling of being with an extended family rather than being in a home. The manager's door is always open if you need to talk anything through. I have been here just over 2 years and I have a comfortable life here.
How likely would you be to recommend Wynyard Woods? Extremely Likely
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Review submitted from a Postal Card by Margaret D (Resident) on Monday 27 November 2017. Relates to November 2017.
I enjoy being in this home. The staff are good. We have a great manager, she is the best.
I have been in this home for 8 years and love it.
How likely would you be to recommend Wynyard Woods? Extremely Likely
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Review submitted from a Postal Card by John N (Son-in-law of Resident) on Thursday 16 March 2017. Relates to March 2017.
I have great respect for the caring team who combine their professional approach with compassion and good humour at all times. Even when residents may sometimes appear unappreciative their friendly demeanour does not alter, possibly the best compliment I can offer to this hard working team.
How likely would you be to recommend Wynyard Woods? Extremely Likely
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Review submitted from a Postal Card by Pam H (Partner of Resident) on Tuesday 24 May 2016. Relates to May 2016.
My partner has been a resident in the above home for 16 months with various episodes of poor health due mainly to dementia progressing. The care is excellent, in every way from personal care to friendly approaches. The staff treat visitors in a friendly courteous manner offering refreshments and answering any questions we may have. Food and hygiene are excellent and rooms are kept clean, warm and can be bespoke to the residents requirements. I am extremely happy with the standard of care my partner has received since being a resident here.
How likely would you be to recommend Wynyard Woods? Extremely Likely
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Review submitted from a Postal Card by Maurice K (Resident) on Monday 11 January 2016. Relates to December 2015.
I have been here for three years and sold my home so this is my permanent address. I love it here with no intention of moving I would recommend to my friends.
How likely would you be to recommend Wynyard Woods? Extremely Likely
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Review submitted from a Postal Card by Julie P (Daughter of Resident) on Tuesday 5 January 2016. Relates to December 2015.
Absolutely wonderful carers - really exceptional people. My dad loves the food. Entertainment is fabulous - My Dad's room is very comfortable and nothing too much trouble. Excellent!!
How likely would you be to recommend Wynyard Woods? Extremely Likely
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Review submitted from a Postal Card by Kathleen H (Friend of Resident) on Tuesday 5 January 2016. Relates to December 2015.
Helpful when asked.
How likely would you be to recommend Wynyard Woods? Extremely Likely
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2 Bed Vacancies
posted 19 Apr 2018
We currently have two vacancies for care. Please contact Wynyard Woods directly for further information.
February 2018
March 2017
February 2017
There are currently no Care Home Idol entrants who have performed at Wynyard Woods