Wynyard Woods

Wynyard, Billingham TS22 5GJ
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9.9 64 Reviews
  • Wynyard Woods, Billingham
Wynyard Woods is located within the Wynyard estate near Billingham. The home continues to welcome new residents and provides friendly and comfortable residential and dementia care for up to 50 residents in single en-suite rooms.

The home has a 3D interactive dementia-friendly environment on the first floor. This includes shops, a vintage railway carriage and other areas designed for the enjoyment of the residents.

Staff receive on-going training in dementia care to ensure those living with dementia are cared for in the best way possible.
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Care Provided by Wynyard Woods

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Lift
  • Wheelchair Access
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1220
  • Self-Funded Residential Dementia Care: from £1220
  • RESPITE Self-Funded Residential Care: from £1320
  • RESPITE Self-Funded Residential Dementia Care: from £1320

Fees can vary depending on care needs and other factors. Colleagues at Wynyard Woods will be happy to discuss our weekly fees with you and what our fees include.

The price(s) shown are provided by the care home. Contact Wynyard Woods for full pricing details and T&Cs.

Contact Wynyard Woods to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Wynyard Woods to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in Charge

  • Kath Sargent (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2008
  • Number of floors: 2

Room Information

  • Single Rooms (50)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (50)

Visiting

  • Wynyard Woods welcome visitors as an integral part of day-to-day life.

Parking

  • There is onsite parking, including disabled spaces.

Wynyard Woods Reviews (64)

9.9

Wynyard Woods has a Review Score of 9.9 (9.945) out of 10, based on 18 reviews in the last 2 years.
Over all time Wynyard Woods has 64 reviews.

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Reviewer Connection to Wynyard Woods
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Review from Jo B (Niece of Resident) published on 30 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been really impressed on my visits to this home as it is always impeccably clean and tidy with a lovely well presented meeting area. The staff are really lovely and were so caring and professional with both my Auntie and Uncle.
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Review from D F (Grandson of Resident) published on 30 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
An outstanding care home that has looked after both of my grandparents for over 10 years, both of whom had dementia. The staff always went above and beyond and genuinely care a lot for their residents.


I can not thank them enough for everything they have done for my grandparents and our family

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Review from Lisa R (Niece of Resident) published on 15 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have never walked into a home ever & it smelt so fresh, the care workers are so friendly & welcoming & there is a lovely vibe, thank you so much for looking after my lovely Uncle so well & my lovely Auntie before that, it's priceless
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Review from Stephen R (Son of Resident) published on 15 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I just want to say a huge thank you to all the staff at Wynyard Woods. My mother became a resident there in January 2026. I've been so impressed by the passion and commitment Kath and Donna of the management team have to ensure the care team delivers first-class, individual, holistic care to their residents.
All the staff are lovely, friendly and caring, which has really helped my mother to settle well. It's fantastic just how many beautifully furnished lounges there are to spend time with my mother in. My mother's own room is always clean and homely. Food choices are excellent. Would definitely recommend it to anybody else exploring care home options.
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Review from Lee D (Son-in-law of Resident) published on 13 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care provided to my father-in-law is outstanding. The home is beautiful, the food is delicious, and the staff and management are amazing. Thank you for everything you do.
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Review from Graham M (Son of Resident) published on 1 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Home always clean and staff polite. I feel my father is comfortable and well cared for.
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Review from Karen D (Daughter of Resident) published on 30 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad said he is looked after well, the staff are lovely. The home is beautiful, clean and tidy, staff are friendly and approachable, kind and caring. Food is fantastic!
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Review from Rachel M (Granddaughter of Resident) published on 24 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad has and continues to be very well looked after at Wynyard Woods.
It has gave myself and my family peace of mind that he is safe and cared for.
He is thriving while there, he has put on weight and also has taken part in classes which help to keep him stimulated, it has also helped him through
interacting with other residents within the home.
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Review from P D (Daughter of Resident) published on 5 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Wynyard Woods go above and beyond with the quality of care given to my mother. Her every needs are met. It is quite obvious that information is shared throughout by the relevant staff, as the ladies are always one step ahead and nothing is missed. At first, my mother was very reluctant
to go into care. That has all been changed by the kindness shown by staff in day-to-day care. Well done, Wynyard Woods!
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Review from G B (Son of Resident) published on 31 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum stayed at Wynyard Woods for a few months between July and November 2025.
The home is clean, fresh and to a good standard.
I cannot fault the staff for their on-going commitment and professionalism in providing the very best care and environment for mum to feel safe and looked after.
From
day one, the staff encouraged mum to be a part of the small community and participate in activities where possible. In mum's final days the staff demonstrated true compassion and understanding to ensure a dignified, pain free and respectful end.
I would have no hesitation in placing a loved one there.
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Review from G R (Son of Resident) published on 23 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wynyard Woods is an exceptional care home. It is always clean, the staff are lovely: very caring and attentive. Nothing is a trouble. I genuinely couldn't wish for a more pleasant place for my mum to be. The care staff are kind and considerate, and the management are lovely too. Well done the whole
team.
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Review from Arthur W (Son of Resident) published on 17 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum stayed here for a short respite period spanning June and July. Absolutely outstanding experience for mum and our family.
The manager and her deputy were absolutely fantastic. Have no hesitation in placing your loved ones in Wynyard care home. They will be looked after like kings and queens.
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Review from E C (Resident) published on 17 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely care home, with amazing staff who are very caring and professional - a credit to the care home. They treat all residents with respect and individual to there needs.
I have complete trust and respect for all staff. Residents always appear happy clean and well cared for.
I would recommend anyone
who is looking for excellent care for a family member or friend to choose Wynyard Woods.
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Review from S M (Daughter of Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has settled nicely into Wynyard Woods Care Home. The staff are really caring and friendly. I consider them as my 2nd family, as I'm always here lol. We have all worked together, and Dad's medications are really helping him now, so his mood has lifted and he is starting to enjoy the simple things
in life, watching TV and talking to some of the residents.
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Review from I W (Son of Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has settled into life at Wynyard Woods really well and is happy to now call it "home".
The staff are friendly, supportive and very caring. My family and I have complete confidence that Wynyard Woods will continue to meet my mum's care needs.
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Review from Lisa C (Godmother of Resident) published on 8 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just wanted to express how impressed we are for every visit made to this wonderful home. From first ever entering we were greeted with such lovely smiling staff, who made us so welcome and put us at ease. The staff are so caring to the residents. Thank you all for all your care and attention given to
all. Please carry on with all you are doing, you are doing a remarkable job.
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Review from D P (Daughter of Resident) published on 16 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not wish for a nicer care home for my mum. Staff are caring, helpful and keep the family well-informed of Mum's issues, including how she thanks staff when they have supported her with a task. Staf put residents and families first. The home is very clean and well-presented. Nothing is a problem
to staff if you need support. Thank you to all staff, including kitchen staff for good meals.
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Review from Natalie H (Friend of Resident) published on 16 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Five stars. Great atmosphere, great food, great staff. The care the staff give is second to none. Nothing is too much for them. Very clean and comfortable.
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Review from S H (Great-granddaughter of Resident) published on 3 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at this home provide excellent care, all person centred care.
My nana loves to chat to staff about her holidays in the past, and what the staff have planned.
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Review from C D (Daughter of Resident) published on 8 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad seems happy here. The food is good, and he settled in quite quickly. Girls are friendly and accommodating to anything you ask for. It would be nice if there was an activity coordinator for stimulation for the "downstairs" residents. The girls are very busy and run-ragged doing their jobs, and it's
not fair for them to have to do. Just a thought.
Reply from Kathleen Sargent, Home Manager at Wynyard WoodsThank you for taking the time to leave us a review; it is very much appreciated. We're glad to know that your dad is happy living at Wynyard Woods and that he's been able to settle in quickly. We thank you for your feedback about activities and would like to reassure you that we do have extra resources among the staff in order to facilitate activities. We find that a whole-home approach works best, and staff really enjoy engaging in activities as a variation of their duties. If you do have any further concerns or feedback, I would be more than happy to chat at a mutually convenient time to discuss.
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Current Review Score: 9.9 (9.945)

Overview of Review Score

The Review Score of 9.9 (9.945) out of 10 for Wynyard Woods is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.995 for Wynyard Woods is calculated as follows: ( (213 Excellents x 5) + (1 Goods x 4) ) ÷ 214 Ratings = 4.995
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Wynyard Woods is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Nov 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (3)

Kath

Kath

Job Title: Home Manager Joined: 2016

Hello, my Name is Kath, and I have been the registered Manager at Wynyard Woods for 10 years. I have worked at Wynyard since the day we opened, almost two decades ago, and have enjoyed a variety of roles in that time.


I feel very strongly about the provision of excellent social care for the elderly and have worked hard to ensure that the care at Wynyard Woods is tailored to meet the wishes and expectations of our residents. The provision of a pleasant and contemporary environment where residents and their families can feel “at home” is of paramount importance to me. I have studied extensively and continue to do so to ensure my skills and knowledge are equal to the role I occupy.


I have a grown-up family and like to spend time with my grandchildren. I love to travel in my spare time and absolutely adore holidays in my spiritual home - the Greek Islands.

Donna

Donna

Job Title: Deputy Manager Joined: 2017

Hi, my name is Donna, and I am a Deputy Manager at Wynyard Woods Care Home. I joined the team here in 2017 as a Team Leader and worked hard to progress to the role of Deputy Manager. I hold a diploma in Health and Social Care and studied Psychology and Counselling at Teesside University. I love my role at Wynyard and work hard to provide coaching and support for the staff team, the residents and their families.


My role provides me with the opportunity to meet some interesting characters and to learn about some amazing life stories. I have three children and a grandson whom I adore. My husband and I enjoy camping trips and foreign holidays as a way to unwind in our free time.

Leanne

Leanne

Job Title: Administrator Joined: 2022

My name is Leanne, and I have been an administrator in the care industry for many years. Wynyard Woods is like my second family; I have worked here since January 2022.


I really enjoy the variety of tasks which make up my role. I love finding new entertainers and experiences for our residents and producing the activity calendar and the monthly newsletter for our residents and families to enjoy. I also like to get involved in the exercise and activities when I can; they are great fun.


I am extremely passionate about supporting people living in a residential setting and have a personal interest in dementia and Alzheimer’s care due to my own family member’s diagnosis. When I am not working, I love going on the motorbike, visiting nice places with my husband. I also love a good dance and singsong!

Frequently Asked Questions about Wynyard Woods

What types of Care is Wynyard Woods registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Wynyard Woods have?

There are 50 Single Rooms.

What are the Facilities & Services at Wynyard Woods?

Pet Friendly (or by arrangement), Lift, Wheelchair Access, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Wynyard Woods to the centre of Billingham?

3.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wynyard Woods to verify any information. View our terms and conditions. Wynyard Woods has an Enhanced Service - more info.