
I would have no hesitation in placing a loved one thereG B(Son of Resident/Service User)

Wynyard Woods is an exceptional care home. It is always clean, the staff are lovelyG R(Son of Resident/Service User)

They will be looked after like kings and queens.Arthur W(Son of Resident/Service User)

I would have no hesitation in placing a loved one thereG B(Son of Resident/Service User)

Wynyard Woods is an exceptional care home. It is always clean, the staff are lovelyG R(Son of Resident/Service User)

They will be looked after like kings and queens.Arthur W(Son of Resident/Service User)

Wynyard Woods is located within the Wynyard estate near Billingham. The home continues to welcome new residents and provides friendly and comfortable residential and dementia care for up to 50 residents in single en-suite rooms.
The home has a 3D interactive dementia-friendly environment on the first floor. This includes shops, a vintage railway carriage and other areas designed for the enjoyment of the residents.
Staff receive on-going training in dementia care to ensure those living with dementia are cared for in the best way possible.
Care Provided by Wynyard Woods
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 50 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Lift
- Wheelchair Access
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Wynyard Woods will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Wynyard Woods for full pricing details and T&Cs.
Contact Wynyard Woods to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Kath Sargent(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2008
- Number of floors: 2
Room Information
- Single Rooms (50)
- Single Rooms with ensuite Wet Room (50)
Visiting
- Wynyard Woods welcome visitors as an integral part of day-to-day life.
Parking
- There is onsite parking, including disabled spaces.
Wynyard Woods Reviews (66)
Wynyard Woods has a Review Score of 9.9 (9.945) out of 10, based on 18 reviews in the last 2 years.
Over all time Wynyard Woods has 66 reviews.
The last year, for everyone with a loved family member residing in a Care Home, has been difficult, to say the least. Fortunately, the manager and her team of dedicated staff have made this as easy as possible for us, as a family. Although visits have been to a minimum and its been over a year since I hugged my mother, which has been frustrating, to say the least, I am safe in the knowledge that all guidelines and safety precautions had been taken into account and enforced for everyone who visited, making the experience as safe as possible for all residents and their family alike. Mam has been at Wynyard over 3 years now following 2 bad experiences at other Care Homes. Wynyard Woods is a breath of fresh air compared to her previous Care Homes. We have an excellent relationship with the manager and the team and I cannot thank them enough for the hard work they do in ensuring our Mother is as happy and as safe as possible during her stay. Thank you all and keep up the great work.
As we have not been able to visit in the usual way due to Covid, it has been extremely reassuring to know that my father is cared for so well, and for him to know that each and every carer has genuine affection for him. Even through his dementia symptoms we can see that he loves the staff and it is heartwarming to see him joking with them in his own way.
All of our family are happy with the care she receives here. Everyone is caring and full of love. She could not be in a better place. Mam also calls all the staff in here her family.
I have been visiting Wynyard Woods for over two years now. The rooms and communal areas are clean, fresh and comfortable. All the staff treat the residents in a friendly manner as if they were family. Their concern for residents extends beyond professionalism into a genuine caring for the people they are looking after.
Review went very well- covered a lot of ground. Few things to address, hopefully, they will be sorted soon. There does, however, seem to be a lack of communication between the staff.
Management are available full time for any queries and have been so supportive to me during the difficult transition that mum is facing.
The activities programme is excellent - the food of the highest standard - a real home from home atmosphere all round.
Mum was a resident for just over a year. Cae provided by the staff was excellent. Very caring, compassionate and treated Mum with dignity and respect.
I cannot praise this care home enough. The care that my aunty received could not be faulted (and she was not the easiest of residents at times). When she passed, the consideration, help and support we received were excellent. Rooms could do with a refurb.
Thank you for taking the time to review Wynyard Woods and we are pleased that you are extremely likely to recommend us. We have a full refurbishment planned this year and we encourage our residents to decorate their bedrooms to their own personal tastes.
When visiting found this home to be really tidy and always smells nice. Staff very helpful, but all credit to the team leader, a delight to talk to and a very caring person. Great at his job and really cares for the elderly people living in the home. Always feel, since visiting, can go to him about anything as usually on duty when I visit. Carers are also very good at the daily work with the elderly.
Hugely impressive when I first visited Wynyard Woods. The staff immediately assisted where possible, tea, coffee offered. Beautiful environment/furnishings and very modern and clean. Food is outstanding, 5 star hotel in my opinion. Staff member is fantastic - very friendly, helpful and professional. Hugely recommended to my dad already.
A first-class home providing excellent care. Premises was in a lovely setting. My husband received the care he needed, leaving the family content knowing he was being looked after, his needs met in such a professional and loving manner. Management and staff were extremely helpful and available to us at all times. There is no praise too high for the home, managers and staff.
This is the 3rd care home we have used in the last 3 years. The previous two facilities had many issues that forced us to seek alternative care.
Having found Wynyard Woods, we couldn't be happier. Mam instantly felt comfortable in there and the staff warmed to her straight away.
Living out of the country and only visiting 2-3 times per year, I need peace of mind that she is in good hands when I leave.
Wynyard Woods ticks all the boxes.
Not only do they provide the care we are looking for but also make my Dad feel very welcome on his daily visits.
Sometimes we forget the other parent, but they include him in all activities and he really enjoys that.
My mother in law was moved to Wynyard Woods after some problematic stays at two other care homes in the area, where we felt the standards of care were lower. It is not an easy decision to transfer a family member with dementia but the move was handled efficiently and the family was warmly welcomed. My mother in law settled in quickly and we have seen a great improvement in her wellbeing and general mood. The Manager has been very professional, explained things clearly, and ensured we are notified promptly of any concerns. The facilities are clean, the food is nutritious and the place is warm. I feel that my mother in law is receiving professional care and the staff work hard to ensure her needs are met.
In my view, residents have no activities or interaction with staff. There is no Activities Coordinator. You see them just sitting on their own with no communications going on. You quite often see residents still in pyjamas, unwashed after 11 on a morning. There is one small lounge upstairs and 28 residents and the 2 dining rooms are always set with glasses and knife and fork, which I think is very unsafe. We have found forks in my sister's room.
Thank you for taking the time to share your views. As an organisation, we appreciate the benefits that inclusive activities can have on our residents - therefore there is a program of daily activities/events available for residents who wish to participate. We also have the recently developed...
My mother in law was a resident in another care home in Stockton-on-Tees, unfortunately, her carers ignored a water infection and she was hospitalised for 11 days and when she was released from hospital, she moved into Wynyard Woods. This has been the best move for her, she is happier in herself and her health has improved dramatically. The staff are great with her, they have taken the time to find out my mother in laws interests, this includes dancing and have asked her to teach them to dance which gives my mother in law a sense of pride and also makes her feel useful. I cannot thank everyone at Wynyard Woods enough for the excellent care they give her. I would also like the thank them myself for being so helpful and approachable when I have had the need to ask for advice regarding my mother in laws ongoing care.
An excellent care home that provides its residents with an outstanding and personal level of Care. The staff are extremely helpful and will go out of their way to do what they can for you and the residents. Facilities/rooms are of high quality and provide ample space for its residents and their families to interact in a safe and friendly environment.
After a recent move for my Grandmother from another home, it is clear that Wynyard Woods and its staff are the best in the area.
Wynyard Woods care home is an exceptional care home, that provides its residents with the utmost care and attention they need.
This move to Wynyard Woods care home has been excellent for my grandmother, every time I go to see her she is upbeat, laughing and joking and always smiling, all I could ask for. The nurses have their own individual relationships with my grandmother which undoubtedly makes her time easier and more enjoyable whilst she’s there.
Overall, this home is fantastic and I wouldn’t change anything about it. And from previous places I’ve seen, The Wynyard Woods and its staff are by far the best facility within the surrounding areas.
My brothers, sisters and I needed care for our 92-year-old dad after a serious fall. He had Parkinson's and dementia also. Wynyard Woods provided from the first, the greatest care. The patience, kindness and compassion shown to Dad was outstanding and no need was left unattended. The professionalism of the staff was outstanding and also the consideration shown to us as a family was exemplary. Our gratitude cannot convey the depth of our thanks.
Very happy with the home and service it provides all ways nice and clean when been and staff are very pleasant and know what there are doing.
I find the home has a very friendly atmosphere. The staff are very helpful and friendly. I have the feeling of being with an extended family rather than being in a home. The manager's door is always open if you need to talk anything through. I have been here just over 2 years and I have a comfortable life here.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 November 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 19 Dec 2025
Residents and colleagues at Anchor care homes across County Durham and Cleveland are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and...
- 09 Oct 2024
Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...
There are no upcoming events for Wynyard Woods.
Accreditations
There are no accreditations posted yet for Wynyard Woods.
Meet the Team (3)

Hello, my Name is Kath, and I have been the registered Manager at Wynyard Woods for 10 years. I have worked at Wynyard since the day we opened, almost two decades ago, and have enjoyed a variety of roles in that time.
I feel very strongly about the provision of excellent social care for the elderly and have worked hard to ensure that the care at Wynyard Woods is tailored to meet the wishes and expectations of our residents. The provision of a pleasant and contemporary environment where residents and their families can feel “at home” is of paramount importance to me. I have studied extensively and continue to do so to ensure my skills and knowledge are equal to the role I occupy.
I have a grown-up family and like to spend time with my grandchildren. I love to travel in my spare time and absolutely adore holidays in my spiritual home - the Greek Islands.

Hi, my name is Donna, and I am a Deputy Manager at Wynyard Woods Care Home. I joined the team here in 2017 as a Team Leader and worked hard to progress to the role of Deputy Manager. I hold a diploma in Health and Social Care and studied Psychology and Counselling at Teesside University. I love my role at Wynyard and work hard to provide coaching and support for the staff team, the residents and their families.
My role provides me with the opportunity to meet some interesting characters and to learn about some amazing life stories. I have three children and a grandson whom I adore. My husband and I enjoy camping trips and foreign holidays as a way to unwind in our free time.

My name is Leanne, and I have been an administrator in the care industry for many years. Wynyard Woods is like my second family; I have worked here since January 2022.
I really enjoy the variety of tasks which make up my role. I love finding new entertainers and experiences for our residents and producing the activity calendar and the monthly newsletter for our residents and families to enjoy. I also like to get involved in the exercise and activities when I can; they are great fun.
I am extremely passionate about supporting people living in a residential setting and have a personal interest in dementia and Alzheimer’s care due to my own family member’s diagnosis. When I am not working, I love going on the motorbike, visiting nice places with my husband. I also love a good dance and singsong!
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