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Inglewood (Cumbria) Ltd

139 Dalston Road, Carlisle, Cumbria CA2 5PG
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It's a home away from home with 24-hour support, proper home-cooked tasty food and lovely staffCarly M(Daughter of Resident/Service User)
Inglewood (Cumbria) Ltd, Carlisle
The management and staff are excellent. I feel my husband is in good handsBeryl S(Wife of Resident/Service User)
Inglewood (Cumbria) Ltd, Carlisle
The staff give an excellent service, showing care and ensure the residents are happyB I(Niece of Resident/Service User)
Inglewood (Cumbria) Ltd, Carlisle

Located in Cumbria, Inglewood care home is a purpose built home offering residential care for the elderly.

There are 24 rooms in total, with 13 of these offering en-suite facilities. Each room is furnished and pleasantly decorated, and residents are welcome to furnish their rooms themselves if preferred.

Residents have access to a number of spacious lounges where they can relax and socialise, as well as well-presented gardens and a memory room....  

Care Provided by Inglewood (Cumbria) Ltd

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 26 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Inglewood (Cumbria) Ltd to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Lauren James (Home Manager)

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (22)
  • Couples/Companion Rooms (2)

Visiting

  • No visiting restrictions at Inglewood, no is booking essential.

Parking

  • Free parking available for visitors.

Inglewood (Cumbria) Ltd Reviews (37)

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9.6

Inglewood (Cumbria) Ltd has a Review Score of 9.6 (9.602) out of 10, based on 21 reviews in the last 2 years. Over all time Inglewood (Cumbria) Ltd has 37 reviews.

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Showing 37 reviews matching selected criteria
Review from D W (Respite Resident) published on 23 July 2026 Submitted via Postal Card
Overall Experience

I had an interesting and useful time spent in Inglewood care home. I found the staff to be helpful and caring. My room was comfortable. I made friends with other residents

Reply from Kim Rogerson, Director at Inglewood (Cumbria) Ltd

Thankyou for taking the time to leave a review, we really appreciate it! We are very pleased that you enjoyed your stay with us, we look forward to seeing you again!

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Review from Ann S (Cousin of Resident) published on 9 July 2026 Submitted via Postal Card
Overall Experience

On visiting Inglewood care home I have found it to be clean and the staff all very helpful. I have visited the care home on numerous occasions and can not fault it. The staff are very professional and the care they give is first class.

Reply from Kim Rogerson, Director at Inglewood (Cumbria) Ltd

Thank you for taking the time to leave such a wonderful review of Inglewood Care Home. We are delighted to hear that you have consistently found our home to be clean, welcoming, and well-maintained during your visits. We are passionate about creating a safe, comfortable and caring environment where...  

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Review from S S (Daughter of Resident) published on 9 June 2026 Submitted via Website
Overall Experience
My mother has resided at Inglewood residential care home for approximately four weeks now and as a family we have received a warm and friendly welcome from all staff.
We find the staff very attentive, caring and my mother is treated with dignity at all times.

Social areas for residents are comfortable, well decorated and clean. My mother is able to personalise her own bedroom which offers a nice open, light and airy aspect. There is a homely aspect throughout with regular activities for residents on offer. As a family, we are very happy with all aspects of my mother's care.

Reply from Kim Rogerson, Director at Inglewood (Cumbria) Ltd

Thank you for taking the time to leave such a thoughtful review.

We are delighted to hear that both your mother and your family have received a warm welcome since she joined Inglewood. Moving into a care home can be a significant transition for everyone involved, so it is wonderful to know that...  

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Review from C L (Daughter of Resident) published on 9 June 2026 Submitted via Postal Card
Overall Experience

My mother-in-law has been at Inglewood for 18 months. The care she receives is outstanding. Unfortunately, she had to go into the hospital, she was there for 3 weeks, and came back with a pressure sore. That had never happened before due to the care she gets. She always looks clean and dressed accordingly. She even gets her nails painted. Attention to detail.

Reply from Kim Rogerson, Director at Inglewood (Cumbria) Ltd

Thank you for taking the time to share your experience and for your kind words about the care your mother-in-law receives at Inglewood.

We are delighted to hear that she has been so well cared for during her 18 months with us and that you have noticed the attention to detail our team takes in...  

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Review from A W (Daughter of Resident) published on 3 June 2026 Submitted via Postal Card
Overall Experience

It is very daunting when a loved one has to go into a care home, but luckily, we have found the care given at Inglewood to be exceptional. All the staff from management down are friendly, happy, conscientious, and approachable. The home is clean and welcoming.

Reply from Kim Rogerson, Director at Inglewood (Cumbria) Ltd

Thankyou for taking the time to leave a review. We really appreciate your kind words!

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Review from Ruth H (Granddaughter of Resident) published on 11 May 2026 Submitted via Postal Card
Overall Experience

Happy with the care and support given, my grandparents were supported and cared for in a warm and friendly environment. As guests, we also always felt welcome to visit. A great place.

Reply from Kim Rogerson, Director at Inglewood (Cumbria) Ltd

Thank you for your kind review. We are delighted to hear that your grandparents were cared for in a warm, friendly and supportive environment at Inglewood Care Home. It is wonderful to know that both they and your family felt welcomed and comfortable during visits. Creating a homely atmosphere...  

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Review from Andrew H (Grandson of Resident) published on 1 May 2026 Submitted via Postal Card
Overall Experience

During the time I've been visiting Inglewood I've always been greeted with warmth and an accurate update on my grandparents.This level of care has been matched in relation to my grandparents' care who have been shown excellent levels of interest in them. As people in relation to their medical needs. The food, events, lounge rooms, smiles, and homely bedrooms have made their time here a happy period. Especially in relation to the passing of grandad. Staff were hugely respectful and considerate in his last chapter.

Reply from Kim Rogerson, Director at Inglewood (Cumbria) Ltd

Thank you so much for your kind and thoughtful review.

We are truly touched by your lovely comments and are so pleased that both you and your grandparents have felt warmly welcomed and supported during your time with us at Inglewood Care Home. It means a great deal to hear that our team's care,...  

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Review from Martin T (Son of Resident) published on 24 April 2026 Submitted via Website
Overall Experience

What can I say about Inglewood, other than it is a very special place !!

The thing that makes it stand out are the staff. They are so professional, friendly and always seem to have a smile on their face. We were always greeted with warmth and the offer of a tea or coffee ! A great team who excel at their work.

We had looked at a number of homes before deciding on Inglewood, and what a great choice it was ! Everywhere was clean, bright and the home cooked food was very much appreciated by both mum and dad.

Our parents were treated with respect and genuine fondness, for which we will be eternally grateful. Every member of staff knew them and would immediately inform us of any concern. This reassurance was invaluable.

If you are looking for a care home which is as special as your parent or parents, then Inglewood is for you !!

Thanks once again to you all, you should be so proud of the care you show every resident at Inglewood.

Reply from Kim Rogerson, Director at Inglewood (Cumbria) Ltd

Thank you so much for such a heartfelt and generous review - it truly means the world to us all here at Inglewood.

Your kind words about our team have really touched everyone. We're so proud of the care, professionalism and warmth they bring each day, and it's lovely to hear that this made such...  

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Review from C O (Sister of Resident) published on 21 April 2026 Submitted via Postal Card
Overall Experience

The staff are very friendly and welcoming. The food is good and general care and concern for residents excellent. The rooms are nicely decorated and kept clean and tidy. We are very pleased with the general upkeep of the home overall.

Reply from Kim Rogerson, Director at Inglewood (Cumbria) Ltd
Thank you so much for your lovely review it really means a lot to all of us here.

Were so pleased to hear that youve found the team friendly and welcoming, as thats exactly the kind of atmosphere we try to create every day. Its also great to know youre happy with the food, the cleanliness of the...  

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Review from K H (Granddaughter of Resident) published on 17 April 2026 Submitted via Website
Overall Experience

The home was very helpful and incredibly caring of my grandad in his last few days. They sat with him during his last days, keeping him company and taking time to get to know the things he liked. They supported my parents through the whole process making it easier to navigate. An incredibly caring and warm staff. We are so grateful for their time and love during what was a difficult time.

Reply from Kim Rogerson, Director at Inglewood (Cumbria) Ltd

Thank you for your kind and thoughtful review. We are so sorry for your loss and are truly grateful you took the time to share your experience.

It means a great deal to hear that your grandad was cared for with compassion and dignity in his final days.

We are also pleased that we could...  

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Review from Christine H (Daughter of Resident) published on 17 April 2026 Submitted via Website
Overall Experience
My 101 year old dad died at the care home on Wednesday 11th March this year.

He had been in Inglewood for four and a half months and was shown exceptional kindness and care during that time. All the staff went out of their way to make dad feel welcome and settled at a time in his life when he was suffering from a deal of pain and discomfort. He was always kept as comfortable as possible and in receipt of appropriate medical care. During his last few days he needed to be supported with end of life care and the staff made sure that he was not on his own when he eventually passed away. But the staff went further and made sure that his family were kept fully informed and supported during a difficult time for us all. It was especially gratifying to see four of the staff at his funeral service on Friday 20th March.

Reply from Kim Rogerson, Director at Inglewood (Cumbria) Ltd

Thank you so much for taking the time to share these kind words. We are truly sorry for your loss and feel honoured to have been able to care for your dad during his time with us.

It means a great deal to hear that he felt comfortable, supported, and welcomed, especially during such a difficult...  

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Review from Ann W (Friend of Resident) published on 23 December 2025 Submitted via Postal Card
Overall Experience

I have recently had a dear friend admitted as a resident to Inglewood Care Home. I am very impressed with the management and nursing carers. They are always friendly helpful and pleasant at all times. Management always available and informative on updates on my friends progress. Carers are very attentive with dignity and love when attending to her needs. Inglewood is exceptional, a very well run home. Clean and lovely rooms and lounges and all equipped with residence needs. I would have no hesitation in recommending the home to friends and relatives.

Reply from Kim Rogerson, Director at Inglewood (Cumbria) Ltd
Thank you so much for taking the time to share such a heartfelt review. We're delighted to hear that your friend has settled well at Inglewood and that you've been impressed with both our management team and care staff.

It means a great deal to know you find us friendly, helpful and approachable,...  

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Review from A S (Daughter of Resident) published on 5 December 2025 Submitted via Website
Overall Experience

I had been very impressed with Inglewood, from the initial contact with Olav, to Mum being welcomed into Inglewood by friendly and helpful staff. Staff are always willing to help mum with her personal needs, while encouraging her to interact with activities. Her personal care and appearance have improved since she has moved there. Communication about how Mum is doing is wonderful compared to a previous experience in her previous care home.

Reply from Kim Rogerson, Director at Inglewood (Cumbria) Ltd

Thank you so much for your kind review. Were delighted to hear that your mum has settled in well and that youve felt supported from your very first contact with Olav and the team. Our staff take great pride in delivering personalised care while encouraging residents to stay engaged and connected,...  

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Review from Carol E (Daughter of Resident) published on 26 November 2025 Submitted via Website
Overall Experience
My mam was a resident in Inglewood for just over a year until she sadly passed away in mid September this year.
I had to look for her a place in residential care when she became unable to safely manage Independent living.Anyone looking for a place of safety,care,compassion,friendship,laughter & love for a loved one look no further than Inglewood.My mam used to say " its a grand hotel this" & she wasnt wrong.The whole staff team as well as caring for the residents really do look after their relations as well as i found out during mams stay there,always a staff member ready with sometimes a much needed hug or to offer reassurance.
Lovely homecooked food,dietry requirements met,clean homely rooms,spacious communal areas for the many activities that go on & a fantastic staff team.

I havent been back to Inglewood since mam died,i will find it very sad & strange she is not sat in her chair in the lounge,but i will be back before Christmas to visit her friends & mine.I will also book a room !

Reply from Kim Rogerson, Director at Inglewood (Cumbria) Ltd

Thank you so much for taking the time to share such a heartfelt review about your mum's time at Inglewood. We are truly touched by your words, and it means a great deal to the whole team to know that she felt safe, cared for, and surrounded by friendship and laughter during her time with...  

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Review from A H (Daughter-in-law of Resident) published on 15 September 2025 Submitted via Postal Card
Overall Experience
Welcoming staff with very clean and recently decorated environment.
Large room with lots of storage space and sunny aspect.

Generous supply of fluids and regular snacks.

Reply from Kim Rogerson, Director at Inglewood (Cumbria) Ltd

Thank you for sharing your positive feedback. We are so pleased to hear you found our home welcoming, clean, and well-presented, and that you were happy with the room and the sunny view. It's great to know that our focus on hydration and regular snacks is making a difference to residents' comfort...  

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Review from A W (Daughter-in-law of Resident) published on 7 March 2025 Submitted via Postal Card
Overall Experience

The staff have been amazing since my mother in law came into the home for respite in December. They can't do enough for her or her family. The meals are by all accounts amazing, and the residents are always being offered drinks and treats. the rooms are always clean and appear comfortable.

Reply from Kim Rogerson, Director at Inglewood (Cumbria) Ltd

Thank you for your kind words. We really appreciate that you have taken the time to leave a review for us.

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Review from G B (Brother of Resident) published on 3 January 2025 Submitted via Postal Card
Overall Experience

I found the staff very friendly and competent. The residents are treated with respect and compassion. Overall the residential home is run very well, and my sister is very happy here, she does not want to leave!

Reply from Kim Rogerson, Director at Inglewood (Cumbria) Ltd

We are so pleased that your sister is very happy! Thank you for leaving a review.

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Review from Dianne B (Wife of Resident) published on 3 January 2025 Submitted via Postal Card
Overall Experience

I have been really impressed with the physical and emotional care for my husband by many staff members. He is helped to wash and dress and when I took him to the dentist, the dentist commented on how much cleaner his teeth were than on previous visits. Also that in his experience this was not usually the case with care home residents. Members of staff remember about his obsession with football and talk with him about Tottenham Hotspur. Seniors try to offer the best for his condition.

Reply from Kim Rogerson, Director at Inglewood (Cumbria) Ltd

Thank you for leaving a review - we really appreciate it.

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Review from C H (Daughter of Resident) published on 19 December 2024 Submitted via Website
Overall Experience

My mum was sent to Inglewood from the hospital. She was there for 2 weeks then got a phone call to say she was taken to hospital in the night. I went to visit her and she told me the manager was trying to rush her. She replied I can't rush I have bad legs and she is very unstable on her feet. So I said to my mum I will find out what is going on. But the next day my mum passed away in hospital. Still trying to sort the funeral out not have much time to find out what went on when she was in Inglewood. Hopefully, be able to sort things out when my mum is laid to rest.

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Review from Alan E (Son of Resident) published on 16 December 2024 Submitted via Postal Card
Overall Experience

Always welcome and everywhere is very clean. I don't think residents get enough showers and mum likes a bath really. The lift is often broken which makes it hard for mum as she doesn't like the stair lift. Always seems to be a problem with staffing, especially weekends. No manager at the moment.

Reply from Kim Rogerson, Director at Inglewood (Cumbria) Ltd

Thank you for taking the time to leave a review. We welcome all feedback and are always learning and looking for ways to improve. I am pleased that you find a warm welcome every time you are in the home and thank you for noting that everywhere is very clean. We pride ourselves on our cleanliness....  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 December 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Upcoming Events

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (1)

Lauren James
Lauren JamesJob Title:Registered ManagerJoined: 2025

Registered Manager.

Frequently Asked Questions about Inglewood (Cumbria) Ltd

What types of Care is Inglewood (Cumbria) Ltd registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Inglewood (Cumbria) Ltd have?

There are 22 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Inglewood (Cumbria) Ltd?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Inglewood (Cumbria) Ltd to the centre of Carlisle?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Inglewood (Cumbria) Ltd to verify any information. View our terms and conditions. Inglewood (Cumbria) Ltd has an Enhanced Service -more info.