






Kirklands care home was registered with the CQC on September 2018.
Run by Kirklands Care Ltd, the home offers accommodation for people requiring nursing or personal care, dementia care and support for people aged 60+.
The home is registered to care for 46 residents.
Caring and skilled staff are on hand to support residents to have a relaxing, comfortable and most of all enjoyable time.
Care Provided by Kirklands Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 46 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All fee's are dependent on the resident's needs and care.
The price(s) shown are provided by the care home. Contact Kirklands Care Home for full pricing details and T&Cs.
Contact Kirklands Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Kirklands Care Ltd
- Private Owned
Person in charge
- Julie Crisp (Home Manager)
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1990
- Last Refurbishment: -1
- Number of floors: 2
Room Information
- Single Rooms (46)
- Single Rooms with ensuite Wet Room (6)
Visiting
- Kirklands Care Home welcomes all visitors into the home, but do offer residents protected meal times. These are Lunch: 12.15-13.45 Tea: 16.30-17.45
Parking
- Free onsite parking is available
Kirklands Care Home Reviews (25)
Kirklands Care Home has a Review Score of 8.0 (7.976) out of 10, based on 3 reviews in the last 2 years.
Over all time Kirklands Care Home has 25 reviews.
So very impressed with staff, service, care and friendliness.
Staff always happy, smiling, polite and considerate. Always happy to help and answer any questions.
They always say hello and are just brilliant with my Dad.
Food (very important to my Dad) excellent. Very tasty and more than enough!
It's very much a home from home and I really couldn't be any happier; can't praise the staff enough. Feels like they've all become family friends. What more can I ask for! If I could give 10 stars, I certainly would.
Thank you so much for your lovely review. It really does mean a lot to all of us.
We're so pleased to hear that your dad settled in quickly after joining us in March. We know moving into a care home is a big step for everyone involved, so it's wonderful to hear he felt welcomed from the moment...
Very kind, caring staff.
Thank you for your lovely review.
Sometimes the simplest comments mean the most and hearing that our staff are seen as kind and caring is exactly what we hope families and residents feel every day.
We really appreciate you taking the time to leave your feedback and support our team
On arrival I received a warm welcome and was given help with my wheelchair and walking frame. The room was tastefully decorated but uncomfortably hot. I asked for a fan but this was not forthcoming. Even with the window open I was perspiring. It would have been nice to have had a television but this was denied. The food was adequate except for the last evening meal which was inedible. Overall, the caring personnel were attentive and friendly but were mostly rushed having to respond to the continuous attendance calls, the bell being located directly outside my door, which I could not close because of the heat.
Thank you so much for sharing your feedback. I'm really pleased to hear you felt welcomed on arrival and supported by the team, that's the kind of care we always aim to offer. I'm sorry to hear your room was too hot and a fan wasn't provided. Just to clarify, our fans are available in communal...
I went into Kirklands Care Home for 4 weeks of respite care. The care I received was first-class and everyone was so caring and considerate. My room was lovely and clean with beautiful views over Cockermouth. Thank you to the manager and her fantastic team for a lovely stay.
Hi, Thank you very much for the lovely review, it was a pleasure having you stay with us and we are very pleased you enjoyed your stay. Kind Regards.
I would have no hesitation in recommending them to anyone seeking a caring environment for their relative.
Hi, thank you so much for taking the time to provide us with your recommendation, it is really appreciated. I will pass on your kind words to our team. Thank you.
My mum has been staying at Kirklands for six months now. I have found the staff extremely caring and helpful. My mum still experiences moments of being unsettled and the staff take time to sit with her and calm her. They always have time to say hello and treat Mum with the utmost respect. They ensure Mum feels comfortable and keeps her dignity. As a family, Kirklands have been extremely welcoming to us and have given plenty of time and assistance to help us adapt to Mum's new surroundings. I cannot say enough good things about the level of care Mum receives at Kirklands.
Dear Cathie, thank you for your wonderful words, I will be sure to pass these on to the staff at the home. All of our staff work extremely hard to provide the best care possible for our lovely residents and it is very nice to hear that you have had a fantastic experience with the home. We look forward to seeing you at Kirklands.
This is an honest review aimed as guidance with the very difficult decision of choosing a care home and includes the things that I wish I had been forewarned about.
What they do well: washing, dressing, medication, meals, daily activities, cleaning, reporting of incidents.
What they don't do well: security of personal items and clothing, laundry turnaround, close supervision of residents, management communication and feedback.
If your relative requires day and night close supervision, assistance with orientation and mobility or has any dementia-associated behavioural problems then this is not the home for you. They simply do not have a sufficient number of experienced staff to cope and, in my opinion, your loved one would be better placed in a home with nurse support.
Love using families so that all the family feel they are still connected to Mum.
Thank you for taking the time to write us a review, we are really pleased that you are happy with the care your mum is receiving and that she has settled in well. It is lovely to hear that she is enjoying the activities that we have on offer and that you and your family are enjoying using the app to keep in touch with your mum on a regular basis.
It is difficult finding the right care spot to look after your loved one when she has to have the level of attention that you can no longer give personally, but I have no hesitation in recommending that Kirklands does just that.
Mum has her own private en suite room which is cleaned regularly.
Meals are varied and try to cater for individual diets. One day after a visit I passed the tea trolley and was tempted to take samples as it looked so nice.
Kirklands has its own activities officer who arranges a variety of interests for the residents. Kirklands is also staffed by a team of friendly and cheerful professionals who attentively and considerately earn their job title of carers
There is also a separate digital provision to help you to keep in touch on a daily basis with the ones you cherish if you cannot visit regularly.
I feel assured that Mum is in safe caring hands and thank Kirklands staff for their dedication.
Thank you for taking the time to write us a review, we are really pleased that you are very happy with the care your mum is receiving and the facilities that we provide at Kirklands. It is a pleasure for us to be able to care for her.
She often remarks that the staff are very nice and caring. I have also found the staff very pleasant and respectful towards me whenever I visit.
Thank you for taking the time to write us a review, we are really pleased that you are very happy with the care your mum is receiving at Kirklands. Kind Regards.
My father has been in Kirklands since November 2021. We have found the home to be excellent and meets my dad's dementia needs. The home is lovely and clean, the staff are always friendly. Would definitely recommend.
Thank you for taking the time to write us a review, we are really pleased that you are very happy with the care your dad is receiving at Kirklands. It is a pleasure for us to be able to care for him. Kind Regards.
My experience is very good. This is my first residential home but in general it is very good, but more sound insulation in the rooms would help. Cannot add anything to this but I am satisfied.
Thank you for your review, Paul, we are glad to hear that your experience at Kirklands is very good. Kind Regards Naomi
My wife has been a resident of Kirkland for three months. She is well cared for and I feel she is safe. Her condition is such that communication with her is difficult but I can see the relationship the staff are managing to build improves daily, this makes her life within Kirklands a much more positive experience than we were able to provide at home. I am very happy with the care my wife receives and I feel all members of staff provide a high standard of care to all residents within Kirklands.
Thank you for taking the time to write us a review, we are really pleased that you are very happy with the care your wife is receiving at Kirklands. It is a pleasure for us to be able to care for her. Kind Regards, Naomi.
The staff are all exceptionally caring and very very kind to our mum.
My husband has been a resident since September 2018. He is very happy and well cared for. The staff are very pleasant and he enjoys the many activities provided.
The staff are really helpful and she is responsive to all activities that are provided. She is now eating regularly and looks forward to mealtimes, has never complained and is always given a choice.
Moving a loved one into residential care is a very hard decision for any family. However, moving my mum into the safe and caring environment of Kirklands in September has given me so much reassurance that my decision was indeed the correct one. She has support and help with her self-care and decision making that was previously causing her distress, company that has stimulated her speech and I have the reassurance in knowing that she is being fed well and her nutrition monitored effectively. A recent phone call to mum's sister in New Zealand when I heard her say to her sister that she was safe and happy now, reflected the homely environment and the staff very positively. Thank you.
In total, my mother was a resident of Anchor for over 33 years from 1984, at a number of other homes, before moving to Kirklands in 2014.
I have recommended Kirklands to several people after our experiences with mum. Some are residents now.
Mother well cared for, well fed and kept warm. Involved in activities but carers willing to transfer to a motorised wheelchair when I take it in weekly to take her to the farm.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 October 2025Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Kirklands Care Home.
There are no upcoming events for Kirklands Care Home.
Awards / Recognitions (1)
- 24 May 2017Recipient: Kirklands Care Home
Accreditations
There are no accreditations posted yet for Kirklands Care Home.
Meet the Team (2)

I started my career in care as a Health Care Assistant and have progressed and worked my way up through the Health and Social Care Industry, working across many services such as mental health, learning disability, children's services and dementia nursing, reaching the position of Area Manager.
In 2021, I joined Kirklands Care as their Operations Manager, overseeing all of their care homes. Kirklands Care is a family-run business that shares my own beliefs about care and that the residents' care is of utmost priority, and this, for me, comes first. My love of spending time with the residents shines through my work, hearing their stories and having the ability to make a difference in their lives. Every resident I care for is treated how I would expect my family member to be cared for, which for me is with love, dignity and respect. My role allows me to work with families to take the pressure off whilst allowing them to feel their loved one is in a suitable environment, is safe and cared for.

I started my career as a Support Worker for individuals with learning disabilities and complex needs, and it was there that my passion for care truly began. Over the years, I’ve had the opportunity to develop my knowledge and experience within the health and social care sector, managing multiple services simultaneously including EMI, mental health, supported living, behavioural complex units, elderly care and outreach services.
These experiences have shaped the leader I am today and given me a real understanding of the importance of person centred care at every level.
As Area Manager for Kirklands Care Group, I’m proud to support our homes across Cumbria. I value people and I firmly believe that everyone’s voice matters and deserves to be heard. My goal is to ensure our residents receive the highest standard of care while creating teams who feel supported, appreciated and proud of the work they do.
Frequently Asked Questions about Kirklands Care Home
What types of Care is Kirklands Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Kirklands Care Home have?
There are 46 Single Rooms.
What are the Facilities & Services at Kirklands Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Kirklands Care Home to the centre of Cockermouth?
0.3 mile(s) as the crow flies, distance by road may be significantly further.
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