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Acorn Grange

Vicarage Road, West Cornforth, Ferryhill, Durham DL17 9HU
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Acorn Grange, Ferryhill
Acorn Grange, Ferryhill
Acorn Grange, Ferryhill

Acorn Grange Nursing Home is a 46-bed care home offering residential and dementia care in County Durham.

Caring and attentive staff give all residents personalised care and the dignity and respect they deserve.

All prospective residents and their families are encouraged to visit the home.

Care Provided by Acorn Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £949From £949
Residential Dementia CareFrom £981From £981

according to needs

Contact Acorn Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Donna Fagan (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (46)

Visiting

  • Visiting is unrestricted.

Parking

  • Parking onsite

Acorn Grange Reviews (63)

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9.4

Acorn Grange has a Review Score of 9.4 (9.424) out of 10, based on 11 reviews in the last 2 years. Over all time Acorn Grange has 63 reviews.

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Review from A B (Wife of Resident) published on 12 February 2019 Submitted via Postal Card
Overall Experience

All staff that I encountered were very friendly introducing themselves by name. Environment was very becoming on entering the building, clean and tidy. The room my husband was allocated was very clean. Throughout my husband's stay, I was fully informed of any changes in condition and treatment and involved with any decisions.

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Review from Pam M (Wife of Resident) published on 24 October 2018 Submitted via Postal Card
Overall Experience
Acorn Grange has a very good atmosphere. It is clean and tidy. The management and staff are all pleasant and treat the residents with dignity and in a caring way.
My husband is very happy there. He is always clean and tidy and eats well.

When I visit it has a homely feeling.

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Review from David A (Son of Resident) published on 9 October 2018 Submitted via Postal Card
Overall Experience

My Mam has been a resident of Acorn Grange for almost one year. She settled in very quickly and is extremely happy. All members of staff are friendly, welcoming and professional - not only with residents but also visitors. My Mam is well fed enjoying all her meals. The social activities provided both in Acorn Grange and day trips/excursions are top class. The staff deserve a Gold Medal!! Acorn Grange is providing my Mam a dignified and excellent quality of life.

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Review from E L (Partner of Resident) published on 4 October 2018 Submitted via Postal Card
Overall Experience

My partner has Alzheimer's. I was unable to cope but reluctant to hand his care over to others. Initially, I worried but needn't have. He has settled well and all his needs are catered for. The staff have been very good to me too while I have been adjusting.

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Review from Donald G (Nephew of Resident) published on 11 September 2018 Submitted via Postal Card
Overall Experience

Both my aunty and my uncle reside at Acorn Grange. They are very elderly and need a lot of care. They receive bucket loads of things at Acron Grange. Their communication is excellent at all levels and they understand the needs of elderly, vulnerable residents. I have visited many times - the environment is comfortable, secure and respectful.

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Review from Graham C (Son of Resident) published on 30 August 2018 Submitted via Postal Card
Overall Experience
My father has been a resident due to vascular dementia for 5 years now, the hardest decision you will ever make is to entrust your loved ones care to people you don't know. The guilt and sadness runs deep initially.
Now I have the utmost respect and confidence with all at Acorn Grange in West Cornforth. In a recent choking incident my father could have easily died but for the quick thinking of the professional staff.

The communication to myself regarding my father's health, progress and well being, in general, is first class.

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Review from J A (Granddaughter of Resident) published on 17 August 2018 Submitted via Postal Card
Overall Experience

The staff at Acorn Grange do a fantastic job under daily pressure of caring for their residents who are extremely well cared for. They have varied activities for them daily and organise trips out. We, as a family, feel that this is a safe environment as all doors are keycoded so residents cannot go on walkabout without carer's knowledge.

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Review from Geoff A (Son of Resident) published on 11 July 2018 Submitted via Postal Card
Overall Experience

Mam has been in Acorn Grange for nearly two months now. I still visit daily, although I'm reviewing this because it is upsetting to us both. The home is clean and tidy. The staff are lovely, very helpful and attentive to clients needs. There always seems to be a good level of staff and they are patient and kind to what must be a very repetitive caring situation. It always seems to be teatime, the meals look lovely. Mams room is really nice. I've made a scrapbook of mamas life which the staff asked of me and they use it to reminisce. The manager is always on hand to review mams care and well being, and what I thought was really nice these last few days, while hot, was giving residents cold drinks to keep them hydrated.

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Review from Alfred M (Son of Resident) published on 25 June 2018 Submitted via Postal Card
Overall Experience

Never been able to fault the care and attention my mother has received for the years she has been a resident here.

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Review from Alison W (Daughter of Resident) published on 20 June 2018 Submitted via Postal Card
Overall Experience

Dad was in hospital and we had to find a care home very quickly as we live near London and he lives in the North East. Acorn Grange is amazing. It's friendly, clean and very professionally run. The manager is a lovely lady and the staff reflect her care, enthusiasm and willingness to go the extra mile. Dad is very happy here and when I leave to go home, I'm safe in the knowledge he's looked after 100%. 10/10 from us. Well done.

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Review from Gary B (Son of Resident) published on 29 May 2018 Submitted via Postal Card
Overall Experience

My mother has been resident at Acorn Grange Nursing Home for almost one year. She is happy there, well cared for and cared about. The staff and management go out of their way to make sure all of those in their care are treated with kindness and dignity. The facilities are good and the staff are experienced. I have no concerns at all regarding the excellent care provided for my mother.

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Review from Adam B (Son of Resident) published on 7 March 2018 Submitted via Postal Card
Overall Experience

A very caring and friendly atmosphere. My mum has many difficulties with anxiety and since moving into Acorn Grange, the time I spend with her both in the home and outside of it, is much better and that is partly due to the staff and manager who are helping to support her to have a much better quality of life than she would otherwise.

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Review from Tony D (Son of Resident) published on 13 December 2017 Submitted via Postal Card
Overall Experience

As someone who had experience of the care home system, it was with some trepidation that I made the decision to move my mother to Acorn Grange Nursing Home. Mother and the rest of our family were immediately put at ease simply by the care shown and the decency afforded to both residents and visitors, in particular, the current management is first class leaving us safe in the knowledge that our loved one is receiving the care that she requires and indeed deserves.

Reply from Amanda, Administrator at Acorn Grange

Thank you for your lovely response. We are pleased your mother is settling in well.

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Review from T H (Son of Resident) published on 29 November 2017 Submitted via Postal Card
Overall Experience

We find this care home provides the right care for residents. Clean, safe environment, plenty of attention. Staff are caring and polite.

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Review from O W (Daughter-in-law of Resident) published on 25 October 2017 Submitted via Postal Card
Overall Experience

My relative has been a resident here for the last 21 months in that time, we have seen three changes of management and in two cases for the better. This establishment has a high standard of care, residents are well looked after and nothing is too much trouble for the staff when asked questions, very helpful. It's good to find a manager who is very approachable and this we have at Acorn Grange. Warm, cosy atmosphere. Staff very friendly. We are kept up to date with everything going on in the home and indeed if and when there are any problems arising concerning my relative

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Review from Geoffrey C (Husband of Resident) published on 21 August 2017 Submitted via Postal Card
Overall Experience
You may receive other reviews with all ratings as excellent but they will likely be exaggerated, but not in this case.
Five weeks ago I felt my life was at its lowest ebb when my wife had to be placed in care. I felt guilty as I could no longer manage home care, I sunk into deep depression and experienced thoughts of ending my life, but together with social worker support and the staff and manageress, they have given my wife a quality of life that I could not hope to give her.

I have been in every part of Acorn Grange and never seen such cleanliness, interaction with residents and every rating below is not any exaggeration but shows the quality of Acorn Grange. I owe them two lives.

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Review from Emma T (Granddaughter of Resident) published on 24 July 2017 Submitted via Website
Overall Experience

Acorn Grange changed my grandma from being unhappy and unsettled (although we tried our best) to a glowing ray of sunshine. They kept her clean and tidy every single day. They work around the clock for each person in there and keep everything professional and everything is all about the residents. I recommend Acorn Grange to absolutely anybody who is struggling with Alzheimer's, they kept my grandma alive for as long as they did, and kept her happy with a twinkle in her eye until the very end. They treat the residents with dignity and respect in every aspect of care, they look after them with such respect. The carers do that good of a job, that the residents only ever feel fully safe around them, and look at them with love. Couldn't pick out a bad thing, and I visited my grandma a lot each week. No doubt about it, they gave my grandma the best care you could imagine.

Reply from Amanda Innis, Office Administrator at Acorn Grange

Thank you for your review of our home and staff. We are pleased your Grandma felt happy and safe with us. Best wishes.

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Review from A W (Daughter of Resident) published on 5 July 2017 Submitted via Postal Card
Overall Experience

This care home has been a God send for my mother as she has Dementia. Staff are extremely friendly and nothing has been too much trouble to them. The food looks very appetising which is good to encourage the residents to eat. The rooms are very clean and bright. I didn't think my mother would settle in as well as she did but I think this was down to the staff and their professionalism.

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Review from Heather (Daughter of Resident) published on 30 June 2017 Submitted via Website
Overall Experience

Staff are very friendly and professional. Service users are well looked after and cared for with compassion and dignity. The activities are excellent and rooms are clean and tidy. When you ask the staff for help with anything, nothing is a problem to them.

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Review from J S (Sister of Resident) published on 27 June 2017 Submitted via Postal Card
Overall Experience
Since my brother became a resident at Acorn Grange we have always thought he was well cared for.

The staff are really good and always very pleasant.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (2)

Donna Fagan
Donna FaganJob Title:Registered ManagerJoined: 2017
NVQ Level 5 Leadership & Management

Donna has been employed by the company since 2014 as a support worker, then deputy manager moving on to be our registered manager since September 2017.

Donna Fagan
Donna FaganJob Title:Registered ManagerJoined: 2017
NVQ Level 5 Leadership & Management

Donna has been employed by the company since 2014 as a support worker, then deputy manager moving on to be our registered manager since September 2017.

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