Church View care home, in Bishop Auckland, aspires to high standards of dementia care, thanks to a team of highly-skilled and qualified professionals working to modern care methods.
Carers are assisted by a comfortable living accommodation that is versatile to residents' own lifestyles, with good in-house entertainments and other activities to enjoy.
The requirements of the Care Quality Commission, with whom the service is registered for forty-five service users, is respected throughout the home's practices.
Fees may vary dependent upon assessment.
The price(s) shown are provided by the care home. Contact Church View for full pricing details and T&Cs.
Contact Church View to confirm what's included and get a personalised quote:
Church View has a Review Score of 9.2 (9.232) out of 10, based on 13 reviews in the last 2 years.
Over all time Church View has 47 reviews.
I cannot fault the manager (Caitlyn) or the care nurses looking after my mother, from the initial respite care to the final end of life passage. However, it is not pleasant to see Dado rails hanging off, scruffily patched walls and flaky paint. A refurbishment would be highly recommended, together...
I cannot fault the manager (Caitlyn) or the care nurses looking after my mother, from the initial respite care to the final end of life passage. However, it is not pleasant to see Dado rails hanging off, scruffily patched walls and flaky paint. A refurbishment would be highly recommended, together with net curtains for privacy. I would use this care home again as patients are well looked after with great dignity.
Nothing was ever too much trouble, and the kindness,...
You are truly special people, and we will be forever grateful.
Hi, thank you for taking the time to publish a beautiful review. It is great to hear your time with Church View has been positive. It is lovely to read and hear you felt your Mum had good care whilst with us and that this was also given to you all as a family. Best wishes.
Very homely feeling in the home, warm welcome staff very friendly
Very homely feeling in the home, warm welcome staff very friendly
Thank you Donna for taking the time to leave a review. I am delighted you have found Church View to be a warm and friendly environment.
Staff are very friendly and obliging.
Staff are very friendly and obliging.
Thank you for leaving a review. It's great for team members to read that they are appreciated.Best wishes,Honor
Great home welcoming friendly staff. My nana has settled in great. Thank you.
Great home welcoming friendly staff. My nana has settled in great. Thank you.
Thanks so much for your review and 5* rating!It's great to read that your nana has settled at Church View.Best wishes,Honor
I feel my nana has the care shes needed! Cant thank everyone enough.
I feel my nana has the care shes needed! Cant thank everyone enough.
Thank you so much for taking the time to write such a great review and rate us 5*.It's great to read that your nanna has the care she needs.With best wishes.
Not enough fluids given throughout day, relative forgets to ask. Lack of visitor chairs. Kind and friendly staff will do anything for mum in law when can.
Not enough fluids given throughout day, relative forgets to ask. Lack of visitor chairs. Kind and friendly staff will do anything for mum in law when can.
Thank you for your comment.I will ensure that the drinks stations are fully stocked throughout the day
The best care I could ask for, for my nana. The girls who work here go above and beyond for my nana.
The best care I could ask for, for my nana. The girls who work here go above and beyond for my nana.
What a fantastic review and rating - thanks so much for taking the time to complete a review.It's lovely to read that you feel your nana gets the best care. The team really go above and beyond and will appreciate the fact that you've included that in your review.With best wishes.
If I did have a complaint it would be about clothes going...
If I did have a complaint it would be about clothes going missing from the laundry room - but I'm not complaining because it is very difficult. (Mams clothes are all labelled up)
Thank you so much for your thoughtful review.It's great to read that your Mam is enjoying her meals. It really does give loved ones peace of mind to know that their relative is getting the care they need.I will speak to the Home Manager about laundry, thanks for raising it.With best wishes.
The home is very welcoming staff are really nice and helpful. Mam has settled in well and improved since hospital. Feels very homely and warm like a hotel. We feel safe leaving mam in their care.
The home is very welcoming staff are really nice and helpful. Mam has settled in well and improved since hospital. Feels very homely and warm like a hotel. We feel safe leaving mam in their care.
Thank you so much for taking the time to leave a review. People new to care seeking will o doubt feel a sense of relief reading your review particularly when you said you feel safe leaving your mam there.We can often forget the positive impact on the wider family as well as your loved one, receiving the direct care, thanks for the reminder.With best wishes.
Sadly due to dementia mum needed 24 hour supervision for safety and admission therefore arranged. As a family, we were made very welcome on the admission day and staff understood my upset and anxiety. Staff are always helpful, polite and come across as very caring. No permanent manage in post at...
Sadly due to dementia mum needed 24 hour supervision for safety and admission therefore arranged. As a family, we were made very welcome on the admission day and staff understood my upset and anxiety. Staff are always helpful, polite and come across as very caring. No permanent manage in post at present but told one starting end of October, which I feel will help everyone, staff, residents and relatives. Areas of the care home probably need some decorating and basic maintenance of doors, paintwork etc.
Been here 2 years so far. Things ok, I like it.
Been here 2 years so far. Things ok, I like it.
I have lived in Church View Care Home for eight years now and enjoyed most of the time here. The staff and carers are very nice, helpful and considerate. I like watching television. I am a supporter of Newcastle Football club. I like music and join in all the activities. I find it annoying when I...
I have lived in Church View Care Home for eight years now and enjoyed most of the time here. The staff and carers are very nice, helpful and considerate. I like watching television. I am a supporter of Newcastle Football club. I like music and join in all the activities. I find it annoying when I have to buy my own soup, ginger biscuits and flowers.
During his stay, I'm not sure of the routine regarding shaving but I did shave him as...
If necessary I would use Church View for future respite.
Very disappointed with the level of Care my mam received! Multiple falls over the last year, the last one leading to a broken hip, faeces under her fingernails, food all down the front of her clothes, on numerous occasions faeces running out the bottom of her trousers and family having to change...
Very disappointed with the level of Care my mam received! Multiple falls over the last year, the last one leading to a broken hip, faeces under her fingernails, food all down the front of her clothes, on numerous occasions faeces running out the bottom of her trousers and family having to change her, and the worst, mam lost her teeth so they thought it okay to put another person's in her mouth (perfect oral hygiene) and then we come to things going missing from her room, perfume, body sprays, clothes still with labels attached, and clothes in general! Then the horrific smell especially on the second floor! Stay well clear!
Thank you for taking the time to leave a review, I'm sorry your experience of Church View was not to the standard expected. We value your feedback and this will be discussed with the team at Church View.
All the care team are fantastic and have a great, friendly relationship with my father. He loves it here, and is really settled, and has...
I am happy with the care and support my father receives in the home.
Many thanks for your support and kind review, we enjoy spending time with your father and caring for him.
Overall, I am pleased with the care my sister is receiving.
Overall, I am pleased with the care my sister is receiving.
Many thanks for your review, we work hard to continuously improve our service.
I turned up unexpected to view the care home as a possible permanent home for my mam. I felt welcomed and immediately felt the community spirit. The lady who showed me around was very helpful. I got talking to one of the residents in the lounge and nothing but praise was said about the home and the...
My mam has been in almost a week now. The moment she got though the door she was made a fuss of and brought a cup of coffee. I knew she was going to be ok there. The staff are down to earth and have good relationships with the residents. I would highly recommend.
Kind regards, Manager.
We moved here from another care home, can't believe the difference in my brother, he's so happy and talkative to family. On arrival at the home, we received a welcome from all staff we passed in the corridor on our way to his room, made to feel very welcome. His room is lovely and bright with...
We moved here from another care home, can't believe the difference in my brother, he's so happy and talkative to family. On arrival at the home, we received a welcome from all staff we passed in the corridor on our way to his room, made to feel very welcome. His room is lovely and bright with fitted carpets which he didn't have in his last home although I did offer to pay for one because he is at risk of falling. They assessed his need before we arrived and had everything in place. The staff are great, popping in for a chat and making sure he's ok which is very reassuring for me. They do have lots of activities but haven't tried them yet as he's still settling in, they have a Halloween party next week which we are looking forward to.
Thank you for taking the time to leave a review, your kind comments will be shared with the team at Church View.
My aunt has been at Church View Care Home for two weeks (and could be more depending upon her health). I and our family are very pleased with the standard of care given and excellent facilities. We are always welcomed by friendly staff, shown to my aunt's room (which is spotlessly clean and tidy)....
My aunt has been at Church View Care Home for two weeks (and could be more depending upon her health). I and our family are very pleased with the standard of care given and excellent facilities. We are always welcomed by friendly staff, shown to my aunt's room (which is spotlessly clean and tidy). My aunt is very happy here and enjoys conversations with staff as well as taking part in a variety of activities (she only complains about the food but she's a fussy eater!). Thank you to everyone at Church View for your continued excellent hard work.
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Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 45 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Church View to verify any information. View our terms and conditions. Church View has an Enhanced Service -what an Enhanced Service includes.