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Church View

1 Main Street, South Church, Bishop Auckland, Durham DL14 6SL
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Church View, Bishop Auckland
Church View, Bishop Auckland
Church View, Bishop Auckland

Church View care home, in Bishop Auckland, aspires to high standards of dementia care, thanks to a team of highly-skilled and qualified professionals working to modern care methods.

Carers are assisted by a comfortable living accommodation that is versatile to residents' own lifestyles, with good in-house entertainments and other activities to enjoy.

The requirements of the Care Quality Commission, with whom the service is registered for forty-five service users, is respected throughout the home's practices.

Care Provided by Church View

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,321 - £1,321£1,321 - £1,321
Residential Dementia Care£1,321 - £1,344£1,321 - £1,344

Fees may vary dependent upon assessment.

Contact Church View to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Paula Wood (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1990
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (45)

Visiting

  • Visitors welcome at any time although they do ask that you respect the resident's protected mealtimes unless you are dining with or supporting your loved one with meal.

Parking

  • Free car parking on site,

Church View Reviews (47)

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9.0

Church View has a Review Score of 9.0 (8.987) out of 10, based on 15 reviews in the last 2 years. Over all time Church View has 47 reviews.

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Showing 47 reviews matching selected criteria
Review from Brian H (Brother-in-law of Resident) published on 6 April 2022 Submitted via Postal Card
Overall Experience

The staff are brilliant, will try to do anything you ask, my brother-in-law who is there is very happy to be there and hopefully will be there for a long time.

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Review from Peter B (Son of Resident) published on 22 March 2022 Submitted via Postal Card
Overall Experience
The carers and staff were very pleasant, they went about duties in a professional way, my mother seemed happy at the home.

The rooms were very clean and tidy, I would highly recommend Church View Care Home.

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Review from Linda M (Niece of Resident) published on 23 June 2021 Submitted via Postal Card
Overall Experience

Staff always pleasant, home always clean and welcoming.

Reply from Melanie Auckland, Chief Executive Officer at Church View

Thank you for your positive review, it is appreciated.

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Review from Joanne W (Granddaughter of Resident) published on 17 June 2021 Submitted via Postal Card
Overall Experience

When my nan first went into Church View I was disappointed that each time I went in to see her she didn't have her own clothes on (yet she has plenty of clothes), her nails were full of faeces and they never put her hearing aid in. However, now that there is a new manager the personal care has improved and I am happy.

Reply from Melanie Auckland, Chief Executive Officer at Church View

Thank you for your review. I am sorry that there were initially some concerns with your nan's care but pleased to read that the manager and her team have now made those improvements.

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Review from Karen T (Daughter of Resident) published on 17 June 2021 Submitted via Postal Card
Overall Experience

Dad has been a resident of Church View for 2 years now and is extremely happy and comfortable. He loves the staff and always sings their praises often stating nothing is too much trouble for them. The staff have been outstanding throughout the COVID crisis.

Reply from Melanie Auckland, Chief Executive Officer at Church View

Thank you for your positive review and your kind words. We are delighted that your Dad has settled into Church View and that he is happy with the care team. We will share your review with the staff team. Thank you

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Review from C B (Daughter-in-law of Resident) published on 10 June 2020 Submitted via Website
Overall Experience

My father-in-law has been in church view for three years. He can be very difficult due to his illness, however, the staff show so much care and compassion and even manage to make him smile. The food is fabulous and the staff are so welcoming and friendly. Very highly recommended.

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Review from J W (Sister of Resident) published on 27 February 2020 Submitted via Postal Card
Overall Experience

When I visit I get a friendly greeting from whoever opens the door. I am made to feel welcome. There is a positive atmosphere around Church View. On a screen, you can see activities that take place. From my visits, Church View seems a happy place.

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Review from I S (Husband of Resident) published on 18 February 2020 Submitted via Postal Card
Overall Experience

The staff are amazing, friendly, efficient, caring and attentive.

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Review from D H (Son of Resident) published on 13 February 2020 Submitted via Postal Card
Overall Experience

Staff seem very caring with people of varying states of mental and physical capacity.

Reply from Jason Parkinson, Manager at Church View

Thank you for taking the time to complete the review, your feedback is very important.

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Review from M D (Son of Resident) published on 13 February 2020 Submitted via Postal Card
Overall Experience
Residents in the home seem settled and receive a good standard of care.
Staff are good and helpful.

The home is always clean and fresh.

Reply from Jason Parkinson, Manager at Church View

I would like to take the opportunity to thank you for your review.

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Review from R W (Wife of Resident) published on 10 October 2019 Submitted via Postal Card
Overall Experience
My husband was at Church View for respite to give me a break. My husband has Alzheimers.

A few weeks later he got much worse and I couldn't look after him anymore. I have no hesitation in choosing Church View for his permanent stay.

Reply from Melanie Auckland, Director of Operations and Compliance at Church View

Thank you for your kind words. It is our pleasure to care for your husband.

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Review from I T (Son of Resident) published on 26 September 2019 Submitted via Postal Card
Overall Experience

Dad stayed at Church View for respite from August for 2 weeks. The care was excellent, food very good and have some new friends. Staff were very friendly and engaging and I would recommend Church View wholeheartedly.

Reply from Jason Parkinson, Manager at Church View

Good morning, thank you for your feedback during your Fathers stay at Church View. I'm delighted you and your Father were very happy with the facilities and care within the home.

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Review from Carol B (Daughter of Resident) published on 30 July 2019 Submitted via Postal Card
Overall Experience
My mother came to the care home 6 months ago. As an independent lady, it took a few months for her to settle in but that was expected to start with, however, she has settled in really well now and says the staff are great and she likes it there.

All the staff have been lovely and friendly to me. I have the utmost respect for them as they are so patient and kind to my mother. I could not do their job and think they deserve to be paid more. Staff at the care home are specialised in dementia care and these skills are noticed by me. I know another resident in the home so it is good to pop in and see her too. Very friendly atmosphere. I highly recommend it for others.

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Review from Arthur M (Brother of Resident) published on 29 July 2019 Submitted via Postal Card
Overall Experience

Have found the management extremely helpful. All questions answered. Every one of the staff very friendly on visiting. I find the home has a very nice environment.

Reply from Melanie Auckland, Director of Operations and Compliance at Church View

Thank you for your comments and positive review.

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Review from Paul F (Son of Resident) published on 9 July 2019 Submitted via Postal Card
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The carers come across as very compassionate and helpful. They always carry out their roles in a professional manner and are very approachable.

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Review from Paul B (Son of Resident) published on 21 March 2019 Submitted via Postal Card
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My mother has recently become a resident and during this traumatic time, the care home staff have been wonderful. They are always very friendly and welcoming and the care my mother is getting is second to none. We are so happy to have discovered this particular care home. As well as the professionalism and kindness of the staff, the actual premises is so clean, warm and secure. We feel quite content in the knowledge that my mother is getting the best possible care and that she is now in a safe environment under the watchful care of the lovely staff.

Reply from Melanie Auckland, Director of Operations and Compliance at Church View

Thank you for your very positive review; our team strive to ensure high standards of care to our residents and their relatives at all times.

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Review from Ann O (Daughter of Resident) published on 7 March 2019 Submitted via Postal Card
Overall Experience

My mam has been in Church View for 4 1/2 years. She has dementia. My experience at Church View, where I visit most days is always an upbeat and happy one. The girls are always willing to do what is asked of them to keep my mam happy. Mam's room is always clean and tidy and the recent refurbishment is fabulous. The manager is always asking if everything is Ok and the office staff are efficient and friendly. Altogether this is a lovely care home.

Reply from Melanie Auckland, Director of Operations and Compliance at Church View

Thank you for your positive review and kind comments. I note your comments regarding activities, we are currently developing an activity program in conjunction with our residents

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Review from James B (Brother of Resident) published on 27 February 2019 Submitted via Postal Card
Overall Experience
I have to travel 100 miles + to visit my sister. I have always been well received by all the staff and have the impression of professional outlook by all.

The care home has always been well maintained and probably the best in the area.

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Review from S S (Daughter of Resident) published on 14 December 2018 Submitted via Postal Card
Overall Experience

Staff are always pleasant and friendly. Nothing seems to be too much trouble if we ask for anything. Mum seems to be very well cared for. All the staff acknowledge Mum and always say hello to her as she passes them. Nice room, kept clean. Mum is always clean and dressed when my sister and I visit.

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Review from W L (Daughter of Resident) published on 5 November 2018 Submitted via Postal Card
Overall Experience

Mam has been in Church View 3 and a half years. She is looked after well, any issues we have needed addressing are always sorted. As a family, we know mam is safe and clean in a professional environment.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 February 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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