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The aim of the service is to look after healthcare needs while enabling residents to maintain as much independence as possible, in an environment in which they feel empowered to practise their life skills.
A good social atmosphere can be enjoyed by up to forty residents, with some provision also available for respite services for those who care in the community.
Care Provided by Lumley Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Lumley Residential Home for full pricing details and T&Cs.
Contact Lumley Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- The Bondcare Group
- Private Owned
Person in charge
- Victoria Brettwood (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages from 18 to 120
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1992
- Last Refurbishment: 2022
- Number of floors: 1
Room Information
- Single Rooms (33)
- Single Rooms with ensuite Wet Room (33)
Lumley Residential Home Reviews (36)
Lumley Residential Home has a Review Score of 9.6 (9.642) out of 10, based on 15 reviews in the last 2 years.
Over all time Lumley Residential Home has 36 reviews.
Lumley Court is a place of real compassionate care and kindness. Residents are treated with great respect and supported and cared for in a vigilant and attentive way. Nothing is a trouble. Lumley Court is a family of residents and staff,
There are lots of activities and the staff do all they can to make the residents happy. Always themed parties going on and entertainment. They also do special days out, like my mam went to a garden centre and had lunch out. A real treat!
The food is all home made and they really look after them in this extraordinary heatwave, bringing out paddling pools, eating lollies and iced drinks.
Lumley and staff is a very special place, my Mam is having a great time there, she's loved, kept clean and tidy and staff really interact with all the residents. They actually take time to find out about who they are and what they've done in the past.
Thank you all for looking after my Mam so well x
Lovely home clean fresh and always smelling lovely my sister is well looked after always clean and dressed well I never go at set times and have never had any complaints. They are always polite and caring .and they do activities throughout the week which is good for stimulation .I can't fault them .keep up the good work x
My Aunty was in Lumley for 7 yrs until her recent death. She received excellent care throughout this period. The facilities and activities were well organised and stimulating. Out door visits were also arranged to meet individual needs. I can highly recommend Lumley
Any special occasion is celebrated and all the staff are kind and very thoughtful. I cannot say a negative thing about them. My Mam is happy and more importantly relaxed, she has Vascular dementia and can get anxious, they know how to deal with her. She's always, tidy, well fed and they even do her hair. A real home from home. All my family are so relieved that she is safe, happy and well, this is a far cry from the last home she was in!
Thank you all for your wonderful care and support.
My wife is so well looked after at Lumley, all the staff are lovely to her. She's always clean and tidy. Whenever I'm there the staff chat to me also and bring me cake and coffee. My wife looks much more relaxed and happy here. The staff are so kind and caring.
My Mam has been in Lumley Court for over 3 years now. Prior to that she was cared for at home by my Dad who subsequently became ill and could no care for her. Since being at Lumley Court she is happier and healthier than she was before. She still has dementia of course but the staff are great with her and the residents. You really won't find a nicer group of carers and nurses to look after your loved ones. There are lots of social activities and the Home is often decorated with the current theme - Halloween was spectacular. To see her so happy gives a lot of comfort to me. I live a long way away so being able to trust her with such a loving team is a great relief.
The staff are welcoming and interact well with residents and visitors. The rooms would benefit from en-suite showers but these would be expensive and may present health and safety issues so this be unfair. Activities are regular and there are regular professional acts of a good standard. Access to a kitchen area for visitors is a great bonus. I have experience of five local care homes and Lumley Court is the best.
My overall experience is that the staff show great respect, patience, care and professionalism to the residence. I trust the home with my lovely mam. Activities could be more bespoke to individuals needs + rooms. In the last 3 months, the food has improved significantly and is appropriate and nutrious. Mam looks forward to it. Sometimes residents wait at the exit, which is uncomfortable when leaving or entering. The room is lovely but I think the bathroom is old and in need of updating. The garden space is good but could be more interesting and beautiful for the residence. Its an important space.
A compassionate caring, professional respectful staff and environment. Residents are treated as human beings where individual needs and wants are rooted in respect for each person's human dignity. An atmosphere of loving, kind, bespoke care prevails where residents and their families are welcomed with equal kindness and respect.
My gran has been here a few months now. Whenever I've been to visit I always feel like she's home rather than just in care home. Shes always happy, well presnted and settled. The staff and the management are lovely and I can tell by their interaction's that they care for their residents and it's not just a job to them. I'm always made to feel welcome and nothing is a trouble to them.
To all the Lumley Court care staff and nurse, thank you for looking after my mum while she was with you. She had many happy moments with you enjoying the company of other residents, sociable meal times and the activities. Thank you for all the times the staff allowed me to talk to my mum down the phone even at the very end. All these memories are treasured memories for me her daughter and the extended family. Also thank you for being so welcoming to us when we visited as a family on the several occasions we came with my husband and my family and our dog we are grateful for the perfect level of communication we have received while she was in Lumley court. The family will appreciate your dedication to your duties for the rest of our lives.
On the day I found out my lovely mum had to go into residential care I was heartbroken. All my fears and tears subsided as I got to know the staff at Lumley Court. Mum has a lovely room with her own possessions around her. Mum has always taken a pride in her appearance and the staff make sure her nails are painted and her outfits are colour-matched. She is always clean and tidy. Nothing is too much trouble for any of the staff at Lumley Court and our concerns are listened to and dealt with quickly. The staff are kind, amazing and very supportive. They can lighten the mood with a laugh and a smile.
Good afternoon Norma, I would just like to thank you for your kind words and for taking the time to complete a care home review. I will pass your compliments on to the team.
I am very pleased and happy with my daughter's care at Lumley Court.
Good afternoon, I would like to thank you for taking the time to complete a review and I will be pleased to share this review with the team.
The rooms could do with being refreshed and repainted/updated. Since the new activities staff member joined, activities have improved and have been more tailored for different levels of dementia patients. Safety/security is of a concern as residents should not be able to get off the unit and this has happened on several occasions.
Thank you for taking the time to complete a review. Hopefully we have already made a start at addressing some of the above concerns. I would like to reassure you that I will promptly address any concerns previously made and will provide you with regular feedback as agreed with yourself. We want to...
No complaints, staff do excellent work.
Thank you so much for your review. We will share your thoughts about our home with the staff teams.
All the carers go out of their way to help you.
The unit Lead is very good at keeping everyone informed and involved. The staff are very accommodating and look after the patients exceptionally well. We have no concerns at all.
Everyone is marvelous in in Jefrey Court. Staff and clients I love them all the care is very good and my daughter is coming on very good.
Thank you for your kind review, this means a lot to the team.
From the moment of admission, I felt extremely comfortable leaving my mother here. The staff have gone above and beyond to accommodate both my mother and myself. The level of care is outstanding. The bedrooms are a little shabby but satisfactory for what is needed. In a short time, I feel like more has been done here than in hospital.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 December 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Lumley Residential Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Lumley Residential Home.
Accreditations
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Meet the Team (0)
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Frequently Asked Questions about Lumley Residential Home
What types of Care is Lumley Residential Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Lumley Residential Home have?
There are 33 Single Rooms.
What are the Facilities & Services at Lumley Residential Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Lumley Residential Home to the centre of Crook?
2.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lumley Residential Home to verify any information. View our terms and conditions. Lumley Residential Home has an Enhanced Service -more info.