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Lumley Residential Home

Willington Care Village, Hall Lane Est, Willington, Crook, Durham DL15 0PW
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Lumley Residential Home, Crook
Lumley Residential Home, Crook
Lumley Residential Home, Crook

Lumley Court is a Durham care home that has been purposely constructed to suit the often complex needs of people with dementia.

The aim of the service is to look after healthcare needs while enabling residents to maintain as much independence as possible, in an environment in which they feel empowered to practise their life skills.

A good social atmosphere can be enjoyed by up to forty residents, with some provision also available for respite services for those who care in the community.

Care Provided by Lumley Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,200From £1,200
Residential Dementia CareFrom £1,250From £1,250

Contact Lumley Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Victoria Brettwood (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages from 18 to 120

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1992
  • Last Refurbishment: 2022
  • Number of floors: 1

Room Information

  • Single Rooms (33)
  • Single Rooms with ensuite Wet Room (33)

Lumley Residential Home Reviews (36)

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9.6

Lumley Residential Home has a Review Score of 9.6 (9.642) out of 10, based on 15 reviews in the last 2 years. Over all time Lumley Residential Home has 36 reviews.

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Showing 36 reviews matching selected criteria
Review from M H (Daughter-in-law of Resident) published on 22 June 2023 Submitted via Postal Card
Overall Experience

The care and compassion from all the staff is excellent. All the staff are friendly to us when we visit. The feeling when you walk in is calming and inviting. The staff treat all residents with the highest possible level of extraordinary care. Nothing is too much trouble. We know we have chosen the right home.

Reply from Harry, RM at Lumley Residential Home

Thank you for taking the time to review and for your kind words.

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Review from Angela F (Daughter of Resident) published on 28 April 2023 Submitted via Postal Card
Overall Experience

I just want to say the care my mam has had from staff in Lumley is fantastic. If I have had a problem, I know I can go to the staff, and it's sorted straight away. She is now near the end of her life, and the staff are still there for her and the family. I cannot fault them one bit, making my mam so comfortable and there for when we need them.

Reply from Harry Inglis, RM at Lumley Residential Home

Thank you Angela for your kind feedback which means alot to us. Greatly appreciated

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Review from Susan W (Daughter of Resident) published on 21 March 2023 Submitted via Postal Card
Overall Experience

Following an issue with my father's personal hygiene and some communication problems, I raised the concerns surrounding these with Lumley Court's manager. She listened to my concerns and suggestions and was very prompt and took action straight away. Dad's care package was updated, and an agreed action plan was put into place between the care staff and family members to help dad be more comfortable. The manager and senior staff gave dad and family their support and I thank them for their understanding.

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Review from Sharon E (Daughter of Resident) published on 22 June 2022 Submitted via Postal Card
Overall Experience

My father was in a care home and had a stroke. We were told that they would not be taking him back so we moved him here and he has progressed more than we expected. The staff really do care for the residents. The manner in which they speak to them and handle them is nothing short of respect. My father is always clean and tidy and shaved and hair washed, sometimes not always wearing someone else's clothing, but we have put this down to various covid problems. There is plenty of entertainment for the residents, always something going on. My father is very happy here and so are we, and couldn't ask for more.

Reply from Harry Inglis, RM at Lumley Residential Home

Thank you for the kind comments and review. We are reviewing the clothing issues at present and I trust you will see improvements

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Review from J H (Wife of Resident) published on 22 June 2022 Submitted via Postal Card
Overall Experience

Some staff are friendly and some are not. The laundry system does not work my husband is often wearing other people's clothes.

Reply from Harry Inglis, RM at Lumley Residential Home

I am very keen to meet with you to discuss your feedback, can I trouble you to get in touch with me via the office at admin@bondcare.co.uk

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Review from Dan S (Son of Resident) published on 21 June 2022 Submitted via Postal Card
Overall Experience

Excellent staff, clean and tidy room. Can't fault, even good parking for visitors. Staff show great respect for residents and visitors alike.

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Review from Louise M (Daughter of Resident) published on 6 July 2020 Submitted via Website
Overall Experience

Brilliant staff very caring. Nothing is too much trouble you can ring whenever you want which does put your mind at rest, thank you for looking after my Dad he says he really enjoys the food. I know he is in a safe place.

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Review from P C (Son-in-law of Resident) published on 22 June 2020 Submitted via Postal Card
Overall Experience

We could not praise enough the staff at the home. Throughout the two years, they cared for our mother; they were so fantastic. From being in the home, she completely blossomed, and she was always happy and well cared for. 100% would (and have) recommend this home to others.

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Review from J C (Daughter of Resident) published on 9 June 2020 Submitted via Postal Card
Overall Experience

I cannot put into words how happy I am at the service my mam received form this home. Home from home, loving, caring, compassionate and dedicated going beyond the job description, are just a few words of so many I have. I cannot recommend this home enough for your loved ones. My mam regained her life, and somebody else's! She was so happy and settled from her very first day, and loved being there and the staff loved her back. You would be hard pushed to find a home that gives this level of care on a daily basis.

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Review from Jean H (Wife of Resident) published on 26 October 2018 Submitted via Postal Card
Overall Experience

Cannot find fault of anything.

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Review from Susan B (Daughter of Resident) published on 7 August 2018 Submitted via Postal Card
Overall Experience

The care and support given to my mam by all members of staff is second to none. My mam is always clean and tidy whenever we visit. The respect shown to my mam is amazing and she is always happy.

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Review from Christine E (Daughter of Resident) published on 3 November 2017 Submitted via Postal Card
Overall Experience
We had to place Mam in the care home due to her Alzheimer's.
It was a very difficult decision but Mam loves it here.
The staff are lovely.
She is well fed and kept clean.

The family is very pleased with how happy Mam is.

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Review from Angela M (Wife of Resident) published on 5 June 2017 Submitted via Postal Card
Overall Experience

Lumley Court is an excellent care home for dementia residents. The staff are lovely and really care about the people they look after. I can walk in at any time and see how lovely they treat everyone. This never varies. I feel completely confident in leaving my husband there. He appears to be more settled now than any time since he retired 9 years ago.

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Review from Mona S (Friend of Resident) published on 5 June 2017 Submitted via Postal Card
Overall Experience

I am quite happy with the home, staff and attention they give to the residents.

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Review from John M (Brother of Resident) published on 5 June 2017 Submitted via Postal Card
Overall Experience

The care given to my brother by all staff in Lumley Court is excellent.

Reply from Harry Inglis, RM at Lumley Residential Home

Thank you John for your kind comments.

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Review from Peter N (Husband of Resident) published on 7 March 2017 Submitted via Postal Card
Overall Experience

I am very happy with the way my wife is treated in Lumley Court.

Reply from Harry Inglis, RM at Lumley Residential Home

Peter, Many thanks for your kind feedback.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 December 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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