Eden Cottage Care Home

Lovely care home with friendly and caring staff. Keeping my grandma looked after.

Mum has now been at Eden Cottage for over three years and I cannot fault the care she is receiving. It is small enough to feel really homely and Mum is treated as a member of the family rather than as a resident. The staff are just amazing and endlessly patient and compassionate, even though Mum (who suffers from dementia) can be quite a challenge. I have absolute trust in them to have her best interests at heart. It is so reassuring to know that she is in such good hands, especially as I live at the other end of the country and cannot visit as often as I would like. Her room is always spotlessly clean, she seems to enjoy her meals and has made friends with some of the residents. I always receive a warm welcome when I visit and carers are happy to talk when I phone to see how Mum is. It is all more than I could have hoped for and I am so grateful to everyone who works there.

My mam has been living at Eden Cottage now for nearly 3 years and suffers from Dementia. This small family-run care home is absolutely excellent. The staff are so caring and treat her with respect. She is happy there and I know she is safe and has been well throughout her stay. There is a garden at the back too. If you are lucky enough to be offered a place here for your loved one I would not hesitate to take a place. The staff and Management are amazing and I don't have to worry about my mam as I know they are caring for her and I have ultimate trust in them all. I feel so lucky my mam is being looked after there. Nothing is too much trouble for them.

It means a lot to me knowing my wife is very happy here.

Have waited a year to see mam... emotional but amazing. We sang songs from our past... laughed and talked. Staff have been amazing, working throughout. Much appreciated. So lucky to have mam in this wonderful home. Means so much to know that she is cared for with respect and dignity. Her face lights up when she sees staff, which to me says a lot. Staff have worked through all of this lockdown. They deserve a medal, not only looking after our loved ones but for working whilst worrying about their own families. You are all amazing and can't wait for all this to be over.

I was alerted to Eden Cottage by a friend who had placed their relative there. As a small home, Eden Cottage provides a personal service for my mother with the same core care staff, which she has got to know even with the onset of dementia. Critically they have worked hard to keep residents safe from the pandemic and to my knowledge, there have been no cases reported amongst residents. It is essential I am able to trust the care provided to my mother as I live 240 miles away and, as a result of lockdowns, I have been unable to visit since September 2020. I have no hesitation in recommending them to prospective residents.

They have all worked tirelessly to get her health back on track, and I and all of my family owe them a huge debt of gratitude. They all go that extra mile, and we think they are amazing and our mother would be the first to agree.

The care my Nan receives in this care home is second to none. A lovely little home where staff ensure that the needs of my Nan are fully met. There is always a warm friendly atmosphere and a homely feel. Lovely place that I would not hesitate in recommending.

There was always such a pleasant atmosphere when I visited and I was always made to feel extremely welcome. Outstanding home.

My mother is so happy and settled there and we have no worries at all, she is so well cared for and during this Covid-19 pandemic it’s so reassuring that she is being kept safe. We have been kept informed of how she is doing and can’t thank everyone there enough.

My family and I are delighted with the care Mum has received. We know she is safe and well cared for. As a family, we are always made to feel very welcome and would always recommend Eden Cottage to other people.

Eden Cottage is a very family orientated care home. The staff are nearly all long-serving. The staff and management have the total wellbeing of their residents at heart and each care package is tailor-made for each individual and delivered to residents in a caring but professional manner.

The care home has a pleasant atmosphere, very family friendly with excellent staff.

When visiting homes in Darlington, I was struck by the different 'feel' of each home. Some struck terror in my heart (and that of my friend), others seemed boring and unattractive. Some staff seemed very off-hand and in one a buzzer sounded all the 50 minutes we spent there! As soon as I met the staff at Eden Cottage Care Home, I felt relief. At last somewhere small, comfortable, friendly and caring. A weight fell off my shoulders and I now know that my gut feeling was correct.

Mum came to Eden Cottage Care Home from Wales 8 months ago. She had just come out of hospital and whilst in hospital had become a widow. She is in the early stages of Alzheimer's disease, hence she arrived frail, undernourished, grieving and disconnected and moved far away from everything that was familiar to her. I cannot say strongly enough how much I valued the support of the staff over that last few months and the care they have shown mum is exemplary. She is treated as an individual, with patience and understanding. The staff work tirelessly and with good humour to meet her needs. She is physically stronger, has gained weight and is settled into her new routine. I visit frequently, and at different times of day and I have never witnessed anything other than this standard of care.

I have found the staff at Eden Cottage to not only be professional and well trained but also kind and caring when caring for my Dad.

My sister has been in this home for over a year and I am very happy with the care she receives and with the help she receives from staff and management.

On visiting my brother in this care home, Eden Cottage, I found him so happy with nothing to worry about. All medication was given and the food was great.

My visit to this care home was extremely good, much better than the care home he was in before this one. He is very happy here and content.

Lovely environment. Patient and encouraging people. Knowledgeable and informative.