Moorlands

Sadly my mother passed away aged 93 at Moorlands on 29th December 2020. I can only say how grateful I am to the manager and his staff for the care and kindness they gave to my mother during her time at Woodlands. The photographs and videos uploaded to Facebook and taken over the Christmas period clearly demonstrate the wonderful time and pleasure my mother had in her remaining days. It is with great regret that due to Covid tier restrictions, my own health issues and living in the South East, it was not possible to visit my mum before she passed away. However, I always spoke to her every week by telephone and I was assured and confident that she was happy and well looked after by her carers and their colleagues. Thank you all for your dedication, hard work and compassion. Good luck and Best Wishes for the New Year to a great team at Woodlands Care.

Wonderful, highly recommended care home. Thank you to you all.

My grandad found it hard moving into a home even though he is 100 he is still fiercely independent. All the staff are brilliant and take care of my grandad and keep us up to date on how he is and any problems. They have regular events that we can see on their website or come to the home and see grandad albeit at a distance just now. Thank you for everyone at Moorlands for caring and keeping our grandad happy and safe.

Moorlands is home from home. A friendly atmosphere and staff that care. They go over and above in the care and consideration given to the residents. My father only moved into Moorlands 3 months ago but has settled so well thanks to everyone at Moorlands. I would recommend Moorlands to anyone looking for a "home" for their loved ones. My father is 92-years-old, so we have been really pleased he has settled and that he is happy in his new home.

Since his arrival at Moorlands in December 2019, my father has been treated as part of a family and not just a resident. The staff are all interested in his wellbeing and have his best interests at heart. They seem to always go the extra mile for him and for us, informing us of any problems he has had and telling us funny stories involving him. I cannot praise this home highly enough.

Staff are always friendly and welcoming to us during our visits.

Bed available at very short notice and close to home. Available physio provided. Room pleasant and quiet. Very adequate size. Staff assisted with short distance return home.

My beloved aunt receives excellent care from all the staff at Moorlands. She is obviously very happy and content. She feels safe and well cared for by people who really know and value the person she is. Every care is taken of all her needs and all her likes and dislikes are fully understood. Staff take time to talk to her about the things which are important to her, they know her and her family well. They remember the details of her life that she has told them, so she feels loved, valued and cared for. As she is now extremely frail, I feel secure in knowing that she is loved and well cared for so I do not have to worry about her coming to the end of her life. Thank you to all the staff and the excellent management which make this all possible.

Friendly staff. I have been coming for about 10 years and very nice on the phone. The owners and their son who run the place are very pleasant folks. Some of the toilet room fittings require tightening up (loose taps), one dual flush doesn't work properly, the carpet in the downstairs lounge, dark green, needs replacing due to wear and tear. Due to it being an old building/houses in the past, converted to use as a care home - it is a rabbit warren of confusing corridors and ground floor, level one - down level is opposite the front door and should have a safety barrier installed to prevent falls.

My mother has been at Moorlands for approximately 3 years and it is a family run home in a converted old building. My mother and I prefer both of these situations, as opposed to a new built large facility with management that rarely visits the home.

If anyone is looking for somewhere to find a happy, friendly and lovely place to live, I strongly urge you to go and speak and feel this homely home.

A lovely family run home. The care is amazing, a very relax friendly environment. The food always looks and smells so good. Nothing is too much for the staff and all the residents are happy and content.

Lovely friendly place. Very caring and friendly staff. Would highly recommend to anyone looking for somewhere that’s homely for a loved one.

During my 88-year-old Aunt's residence, her care was exceptional. Even though she had dementia, she was included in events and treats which are organised regularly. My aunt was treated with dignity throughout, right up until her recent passing. All the staff showed genuine care and compassion to my aunt and me when I visited. The food was nutritious and always looked appetising. I was always made welcome and my aunt looked happy and well cared for right to end. It is a very good care home with lovely and efficient management and staff.

Gran passed away in February at age 94 from natural causes. Had I had to choose a care home again I would choose Moorlands every time.

Moorlands is an amazing care home. I couldn’t imagine my Gran in a better one, to be honest! The staff are all lovely and go above and beyond to make the residents and their families feel at home when they come to visit. It doesn’t just feel like you’re in a care home, it feels like you’re at home which is what I like about it most.

The rooms are lovely and of a good size, the facilities are all to a high standard and the meals are freshly made and always look nice. There is always some form of activity going on, from miniature Shetland ponies visiting to singers and magicians, the residents are never bored or looking for things to do. I couldn’t recommend this care home any more highly, or thank them enough for everything they do for us with the care and compassion they show towards my gran.

All the staff are welcoming and lovely. Everybody is very nice. The care home is clean and tidy, it is well looked after. There are plenty of facilities and there are many activities to do. The rooms are of a good size. As awesome care home.

Food is tasty and everybody's choices are catered for.

My Nana has been a resident at Moorlands for nearly two years. We moved her after she received poor service at another local care home. We had originally chosen the other care home as it was slightly more modern in decor, however, after the move, Moorlands has proved that their high standards of care far surpass the majority of places. There are always staff on hand who know what's going on and their knowledge is the same for each individual. The staff are friendly and make it easy for families to enjoy spending time with their loved ones. During Christmas and birthdays, the place is jolly and festive and all residents are involved. Couldn't recommend a place more.

I have had many a meal delivered from the home and I would recommend anyone to use this service. Exceptional service, great meals. You know if you or your family get this and they are well looked after. Thank you again to all your staff.