






At Riverside View Care Home in Darlington, residents experience person-centred care and a supportive, homely environment. Specialising in caring for the elderly and those with needs such as dementia and Parkinson's disease, the dedicated team focuses on ensuring each resident feels safe, valued, and comfortable. With room for up to 59 individuals, Riverside View provides not just care, but a community where residents can flourish.
Offering a wide range of services,...
Care Provided by Riverside View Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 59 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.
The price(s) shown are provided by the care home. Contact Riverside View Care Home for full pricing details and T&Cs.
Contact Riverside View Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Marton Care Homes Ltd
- Private Owned
Person in charge
- Michelle Szczesniak(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2016
- Number of floors: 2
Room Information
- Single Rooms (59)
Visiting
- All visitors welcome.
Parking
- Ample on site parking.
Riverside View Care Home Reviews (60)
Riverside View Care Home has a Review Score of 9.2 (9.246) out of 10, based on 12 reviews in the last 2 years.
Over all time Riverside View Care Home has 60 reviews.
I want to thank everyone at Riverside View Care Home for the brilliant care and love that has shown to my mam during the 5 years that she was resident. I have the utmost respect for everything that you guys do, in very difficult circumstances. I take my hat off to you all for working so hard at all times to make sure that those that are unable to care for themselves are looked after, safely, in comfort and are happy whenever possible. I feel that as an occupation you are overlooked and undervalued. I have nothing but the highest level of respect for you. My mam settled into the home very quickly, she seemed to be pretty happy. I don't have any experience or comparison with other care homes but she usually seemed content and smiling!
Dear Jeff, many thanks for taking the time to review our home. It was our pleasure to care for your mum, she is sorely missed. Your kind words are greatly appreciated and I will, of course, pass them on to the manager and the Riverside family.
Always been very happy with care of my 2 aunties and my mum. Lovely staff and really care for the residents. The manager has been amazing and a great support to me whilst caring for my family.
Dear Adam, Many thanks for taking the time to review our home, it is our pleasure to care for your family. Your kind words are greatly appreciated and I will of course pass them on to the Riverside family.
I have the utmost admiration for everything that you guys do, in very difficult, restricted and challenging circumstances. I take my hat off to you all for working so hard at all times to make sure that those that are unable to care for themselves are looked after, safely, in comfort and are happy whenever possible. The job you guys do is so often overlooked and undervalued. I have nothing but the highest level of respect for you.
My mam may not have been able to thank you herself but please may I take the opportunity to do so on her behalf. It was of great comfort to us all that in her final years she was in such good hands. I don't have any experience or comparison with other care homes but I know she was happy and content with the genuine care, company and humour that filled her time with you.
Dear Ian, Many thanks for taking the time to review our home. It was our pleasure to care for your mum and she is sorely missed by all at Riverside. Your kind words are greatly appreciated and I will of course pass them on to the Riverside family.
I expected to be here for six weeks but due to unforeseen circumstances, I am still here after four months. I have found the whole experience demoralising, depressing and a bit scary. Having said that the staff have been excellent they are helpful and friendly and have been accommodating in allowing my partner to be with me every day.
Many thanks for taking the time to review our home. We fully understand that the process of moving into a care setting can be a daunting one but am pleased that the colleagues at Riverside have made it as comfortable as possible. Your kind words are greatly appreciated and I will of course pass them on to Claire and the team.
I cannot rate the standard of care that my mum receives highly enough! I would give the home six stars out of five if I could. The warmth and genuine affection that she is given - even at her most troubled dementia moments - is just as anyone would want for their much loved mum. The home is extremely well run, clean and fresh, the residents are well monitored and fed and cajoled into suitable activities. The staff go out of their way to accommodate requests - I live 300 miles away but I am able to have regular video calls with her, courtesy of the wonderful activities staff. Mum is as happy as she could possibly be in the circumstances and I can never express my gratitude adequately.
Dear Vanda, Many thanks for taking the time to review our home. It is truly our pleasure to care for your mum and we are delighted that you are so pleased with the care afforded. Your kind words are really appreciated and I will of course pass them on to the manager and the colleagues at Riverside view
Over the past six and a half years, my mother, and initially my father, have been cared for at Riverside View. I know CQC judges a home on these five things - safe, caring, responsive and well-run. I would score Riverside highly on all of these things. The manager is an exceptional registered manager, and her staff (from some of whom have been with her for many years) are a credit to her. She has shown amazing patience and skill in working with my mother and with her family. This has been much appreciated. My mother died the day this was posted. I would like to say how well the staff worked with my mothers palliative care and how good they were with my sister and I and supported us on our last day with my mother.
Dear Graham, many thanks for taking the time to review our home. It has been our pleasure to care for your parents. All feedback is greatly appreciated and allows us to continually improve our services. Your kind words are greatly appreciated, and I will, l of course, pass them on to all the colleagues at Riverside View.
My 94-year-old uncle became a resident 5 months ago. He has mixed dementia, limited sight and hearing and poor mobility. As a family, we cannot speak highly enough of the wonderful staff who have cared for him with so much warmth, patience and kindness, especially with the added difficulties of the Covid pandemic. My uncle is treated with respect and with an appreciation and understanding of his dementia by all the staff we have met. As his family, we have also felt supported by the staff and encouraged to contact them if we have any questions or worries. Nothing is too much trouble. It is so comforting and reassuring to know he is looked after by such caring professionals.
Thank you for your review and feedback for Riverside View Care Home.
Dad joined the home in August at the age of 90, following a series of falls and being diagnosed with dementia. Throughout his stay, I have been greatly encouraged and pleased by the care and treatment shown by all staff. Despite not being able to enter the home, I have been impressed by the kindness and professionalism expressed by staff and management. Dad is obviously happy and content in the home, he looks healthy and is well-groomed and talkative.
Always feel welcome. The staff are friendly and polite. They all care and looked after the residents as you would expect. One a personal note, the staff are great with my mum. They obviously think a lot about her, and I always know that she will be safe and well, even in these difficult times. The staff at Riverside are fantastic, and make it a great place for my mum to be living in.
I find the staff extremely helpful when I call via telephone, always friendly and informative.
Wonderful place, staff couldn't be more friendly and accommodating. Nothing is too much trouble. It is hard not being able to see Mum properly, but I know she couldn't be better looked after.
Since Mam has been here, she is happy and settled. The staff are great, very caring and helpful. During this dreadful pandemic, every member of staff at this home has gone above and beyond to make sure all residents are happy and well cared for. I cannot praise them enough, they have kept me updated on how my mother is when I've rung, and since lockdown has slightly eased, they allow us to visit with social distance and every other precaution that is needed to be in place. They have put photos of the residents on Facebook showing events they are doing etc. This, I found very reassuring to see Mam well and happy. All the staff have and are working so hard at this time, hats off to them all.
My mother has lived at Riverside View since 2015. The staff are always kind and friendly, and provide excellent care for her, as well as encouraging her to engage in the life of the home. I too feel very welcome and at home when I visit. The staff always resolve any concerns I have about Mum's health or well being. The building is light and gives a feeling of space with large attractive rooms. It is always very clean.
My mother has been a resident at Riverside View for the last 18 months. Throughout this time I have been hugely impressed by the standard of care she has received. The home is clean, well maintained and efficiently run but it is the truly wonderful staff who make it such a happy and welcoming place to visit. They are unfailingly kind and attentive, endlessly patient and totally committed to providing the best possible care experience for the residents. Thank you for all that you do to help my mum.
My Mother was here for four years until she passed on May 5th, at 99 years old. She loved it there. It is a really nice place and the staff are excellent. I live abroad so I didn't get to visit often but I called every Sunday and the staff were always happy to take the phone to her. She was blind but the staff always took excellent care of her and she was always clean and tidy. My sister and family lived close by and visited regularly. The food is very good and refreshments are always available. They keep the place very clean. They have a nice garden to sit out in. Lots of activities to keep them occupied. If and when the time comes for me to have to go into a care home if I could find one half as nice as this I would be happy.
Thank you for your feedback and our condolences for the loss of your mother.
Mam's had good support and care from the staff. They have helped her recover her health and she is now making friends, having fun doing crafts. Thank you to all the staff for being there for mam and her friends in this difficult time.
My sister in law was cared for excellently during her stay. The management and staff were amazing and very caring towards her. Can't thank them enough. Excellent care home.
Thank you, Linda, for letting us know how we are doing at Riverside View Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
Riverside provides excellent care. The staff are all very friendly and professional. They always have time to help and assist in every need. The home is clean (and does not smell) and well maintained. The food is well cooked and always plenty of it. My mother has never looked so good.
Thank you, Dorothy, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.
Unable to visit on a regular basis. I need to feel confident - which I do.
Thank you, Stuart, for sharing your recent experience of our home. We are pleased that it has been so positive and look forward to seeing you again soon. Have a fantastic day.
My mother was a resident at Riverside View Care Home for four and a half years. Over this time the care she received was of an excellent standard. We found all the staff to be extremely caring and friendly.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 May 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 10 Feb 2025
Despite the gloomy weather outside, residents at Riverside View Care Home enjoyed a warm and cosy Sunday morning filled with arts and crafts while the delicious Sunday roast was cooking....
There are no upcoming events for Riverside View Care Home.
Awards / Recognitions (3)
- 28 Feb 2023Recipient: Marton Care Homes Ltd
- 30 Jun 2022Recipient: Marton Care Homes Ltd
- 30 Jun 2021Recipient: Marton Care Homes Ltd
Accreditations
There are no accreditations posted yet for Riverside View Care Home.
Meet the Team (1)

Michelle Szczesniak is an experienced care home manager.
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