






At Riverside View Care Home in Darlington, residents experience person-centred care and a supportive, homely environment. Specialising in caring for the elderly and those with needs such as dementia and Parkinson's disease, the dedicated team focuses on ensuring each resident feels safe, valued, and comfortable. With room for up to 59 individuals, Riverside View provides not just care, but a community where residents can flourish.
Offering a wide range of services,...
Care Provided by Riverside View Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 59 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.
The price(s) shown are provided by the care home. Contact Riverside View Care Home for full pricing details and T&Cs.
Contact Riverside View Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Marton Care Homes Ltd
- Private Owned
Person in charge
- Michelle Szczesniak(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2016
- Number of floors: 2
Room Information
- Single Rooms (59)
Visiting
- All visitors welcome.
Parking
- Ample on site parking.
Riverside View Care Home Reviews (60)
Riverside View Care Home has a Review Score of 9.2 (9.246) out of 10, based on 12 reviews in the last 2 years.
Over all time Riverside View Care Home has 60 reviews.
Mam settled well, enjoys the interaction with staff.
Thank you, Judith, for letting us know how we are doing at Riverside View Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
Dad has been settled since coming to Riverside.
Thank you, Susan, for your positive feedback towards Riverside View Care Home. One of our top priorities is to provide comfort into the home so all residents feel welcomed. We are so pleased to hear how well your Dad has settled in. If there is anything more we can do, please do not hesitate to reach out.
Lovely situation too.
Nothing was too much trouble. I highly recommend the home and staff without a doubt.
Thank you for your kind comments about our Care team. We appreciate you taking the time to leave feedback for Riverside View Care Home. We are so pleased you felt that our team lived up to expectation and treated your Uncle with dignity and the compassion he deserved during his time at our home. We...
Really good care from an excellent team of staff. They are all friendly, caring and highly professional. The rooms, dining area and lounges are all fresh and lovely. It is very nice to have the lovely views onto the garden and riverside. The care they give my mother is first class.
Thank you, Bernard, for your comments about your recent experience at Riverside View Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.
My mother has been a resident for over a year now. She is treated with consideration and much affection. She regards the residence as home. Due to her poor eyesight, she does not have as much interaction with other residents but the staff make every effort to include her in all activities. I feel more happy myself knowing that she is in such a caring place.
Thank you, David, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Riverside View Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
It hasn't been an easy road and sometimes I have had to speak for him but he is now very settled and does refer to his room as home.
Thank you, Veronica, for letting us know how we are doing at Riverside View Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. If there is anything more we can do, please do not hesitate to reach out.
There are a core number of staff who have cared for mum from day one throughout her dementia journey. I will never forget the support and kindness they provided both to mum and me in some very difficult times coming to terms with the development of this condition. A very special thank you.
The newer members of the team are also a brilliant asset and very dedicated carers working at times in a very challenging environment.
Unfortunately mum passed away recently, at her Riverside home surrounded by the love of her family staff and residents. In addition, me and my sister spent a few overnights at Riverside View, this gave us the rare opportunity to meet the night staff, which makes up an all-around special care team.
Thank you so much and I will miss my 9 years association with this wonderful outstanding home.
Thank you, Rosanne, for your kind comments about our Care team. We appreciate you taking the time to leave feedback for Riverside View Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your Mum with dignity and...
Extremely clean home, well presented.
All staff I've come into contact with have been so supportive in settling mum.
Thank you, Debbie, for your feedback following your recent experience of Riverside View Care Home. We are happy to learn it has been so positive and that you have found our team so supportive. We appreciate all of your comments. Have a fantastic day.
All the staff are very helpful and caring but at times not fully staffed. The rooms are kept very clean and tidy. Overall standards are good and my dad appears very happy. The fees are quite high and risen sharply since my Dad first came in by £160 per week.
Thank you, Adrian, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with Riverside View Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
A clean welcoming care home. Friendly staff.
Thank you, Clare, for your feedback about our home. We are pleased to hear that your experience of Riverside View Care Home has been so positive. We look forward to seeing you again soon. Take care.
My cousin is in this care home. Care is at best 'inconsistent' with the times of medicines etc varying considerably, whether this is down to lack of staff or management I don't know. However, having to be woken in the early hours to be given ear drops when these should have been given hours earlier is not acceptable.
How often should a resident be bathed? In this case, no bath has been given in 3 weeks.How often should a bed linen be changed? In this case, the same pillow covers have been on for weeks.
Food is at best bland and the cheapest option given. There seems to be no menu and the resident is not offered a choice, again meal times vary considerably if taken in your room.
A very disappointing report.
Thank you for taking the time to leave us your feedback. We are very sorry to hear of the concerns that you have raised and would welcome the opportunity to discuss these in more detail. Please could we ask that you kindly contact the Home Manager or Regional Manager for the care home in the...
My grandma came into Riverside in March 2016. The care my grandma receives is excellent, she loves the meals and has today just said to me that she is so pleased I got her into Riverside. My grandma loves it when they have entertainment which they regularly do.
Any queries we have had are all quickly dealt with.
Have marked all boxes good, the reason given, there is always room for improvement.
Staff have been friendly and supportive, both administrative, care staff and managerial. My mother is well cared for when she is in the care home. Senior care workers always do a care plan for her when she goes in for respite. I would also like to include domiciliary staff in this review as they have been pleasant to me and my mother.
I ma delighted with the care my husband is receiving at Riverside View and visit him most days. In fact I have recommended this home to several of my friends who now have their friends, relatives in this home. Also I have spoken to some of the residents friends who have visited and I have never heard them complain about the care home.
Staff have been fantastic in welcoming mum to the home, they are friendly and keen to learn all about her, providing highly professional care to the level she needs. The home and rooms are fresh, clean and well decorated, with all the right facilities. Everyone has been so helpful in helping mam settle well. There is a good range of activities led by the activities lady who is excellent. I would recommend Riverside View to anyone.
In my opinion Riverside View care Home is outstanding in all aspects. My father went into another care home after leaving hospital, it was appalling, smelt of urine and he was left to stay in bed all day. I approached Riverside View to move him to them. They responded immediately even helping me transport him. All, without exception, staff are kind, attentive and treat dad with dignity and respect. Dad suffers from dementia and is challenging at times so I know they have their hands full. The home has just been redecorated with new furnishings including dad's room. The manager goes out of her way to make sure I know what is going on and rings to make sure I am surviving the upset and guilt feelings and reassures me they are there for me as well as dad. I cannot praise this home and all the staff enough, outstanding. Thank you.
My mother has been in Riverside care home for approximately five months after transferring her from a hospital in Hull, where she was recovering from a broken hip. After the excellent care she received in the home she recovered from this and was doing relatively well. A couple of months ago she fell again in the home breaking her other hip, after her second hip replacement she has recovered reasonably well, but her dementia and confusion have deteriorated, which has meant she is not happy and is constantly depressed. She has fallen again twice recently and both times receiving cuts and bruising to her head and face, and the last time spraining her wrist. This seems to have caused her further deterioration. She is still receiving the best of care from excellent staff, but unfortunately she cannot appreciate it.
Barbara, thanks so much for your review of Riverside Care Home. We take every review extremely seriously, and always act on the feedback. We are really pleased that you are finding the care your mother is receiving of a high standard. As you mention, your mother is prone to falls and because of...
All the staff from the manager to domestics do an excellent job. All are very helpful and caring. They all look after my husband with dignity and love.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 May 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 10 Feb 2025
Despite the gloomy weather outside, residents at Riverside View Care Home enjoyed a warm and cosy Sunday morning filled with arts and crafts while the delicious Sunday roast was cooking....
There are no upcoming events for Riverside View Care Home.
Awards / Recognitions (3)
- 28 Feb 2023Recipient: Marton Care Homes Ltd
- 30 Jun 2022Recipient: Marton Care Homes Ltd
- 30 Jun 2021Recipient: Marton Care Homes Ltd
Accreditations
There are no accreditations posted yet for Riverside View Care Home.
Meet the Team (1)

Michelle Szczesniak is an experienced care home manager.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Riverside View Care Home to verify any information. View our terms and conditions. Riverside View Care Home has an Enhanced Service -more info.