






Garden House is a luxury residential care home, set in the small seaside town of Spittal, and a short walk from Berwick upon Tweed’s seafront. Their 36 bedroom suites are designed to give residents luxury, privacy and independence. The home prides itself on providing expert, tailored care in a relaxed, friendly and comfortable setting.
At Garden House, they recognise the importance of recreational activities, and have a dedicated activities coordinator,...
Care Provided by Garden House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 36 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Room rates cover the individuals' personal care needs, their private room, laundry services, daily wellbeing planner (a wide variety of activities and events tailored to the service users including minibus trips) all main meals and regular snacks and refreshments. The rate does not cover private costs such as a hairdresser fee, although a hairdresser does visit the home on a weekly basis.
The price(s) shown are provided by the care home. Contact Garden House for full pricing details and T&Cs.
Contact Garden House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Wellburn Care Homes Ltd
- Private Owned
Person in charge
- Freda Steel (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2010
- Number of floors: 2
Room Information
- Single Rooms (36)
- Single Rooms with ensuite Wet Room (36)
Visiting
- The team welcome visitors of residents and clients to the home and aim to be as flexible as possible. Visitors are welcome to pop-in but calling the home to pre-arrange a visit is preferred.
Parking
- Private parking on-site.
Garden House Reviews (54)
Garden House has a Review Score of 9.4 (9.442) out of 10, based on 10 reviews in the last 2 years.
Over all time Garden House has 54 reviews.
The staff made us very welcome and the rooms were excellent.
All ladies clean and tidy, staff cheery, ladies' needs met immediately by staff. Everyone treated with dignity and respect, activity on the day of my visit was a manicure. Ladies asked what colour of nail varnish or if they wanted nail varnish. Staff conversed with ladies who didn't have visitors. Drinks and biscuits provided when required. Home immaculate and felt very homely and relaxed feeling. I was made very welcome by staff. Ladies all appeared happy and content. Tactile items on hand for those who needed them, others had items/books they wanted. One lady had some help with a word search, she clearly enjoyed this.
Thank you for taking the time to share your positive experience of Garden House. It's great to hear you noticed the effort our staff put into treating our residents with the utmost respect and kindness, whilst also helping them engage in meaningful activities. We will make sure to pass on your kind words to the rest of the team at Garden House as I'm sure they will be much appreciated.
Always very clean and tidy, the residents are always clean and well dressed and appear to be very cheery overall. We have been in on different days and times of the week, and there is always some kind of activity going on and the residents are always encouraged to join in as much as possible.
The staff are always very approachable and listen if there are any problems we may need to discuss.
Thank you for taking the time to share your lovely feedback about our home. Maintaining a clean and tidy environment is a top priority for us, so it's great to hear you have noticed the effort put into this! Your feedback about our staff and the care they provide is much appreciated so we will make sure to pass this on to the rest of the team at Garden House.
His wife showed me his room- spotless, comfortable and welcoming with a lovely outlook. I know that the residents are well cared for and are taken out on several occasions to enjoy the seafront or other events. I see photos of him frequently enjoying activities, ice creams or other goodies. He always has a big beam on his face which is a testament itself to his care here.
Thank you for taking the time to share your lovely review of Garden House! Our staff take great pride in creating a welcoming and comfortable space for all our residents so it's great to hear you were impressed with the home and it's friendly staff. We will make sure to pass on your comments to the rest of the team at Garden House which I'm sure will be much appreciated.
Very welcoming and homely atmosphere, and also involve the residents in lots of various activities.
Very caring and went above and beyond to keep us informed and up to date with Mum's condition. When Mum passed away, they showed such compassion and kindness which brought us all comfort.
Hi Carol - thank you so much for your lovely review of Garden House. We are so pleased your mum enjoyed her time with us and we will make sure to pass on your words to the rest of the team at Garden House.
Just wanted to say a big thank you to all the staff at Garden House. Nothing is ever too much trouble for them. They really are the best, whenever I phone my Mam, they always make every effort to ensure I have contact with her.
Thank you for the wonderful feedback, Sandra - contact with family is always so important, and we are glad you are always able to get in touch.
Nice location near the beach and easy to push mum along the prom. Mum does not like the food and the portions are very small but her room is nice the staff interacts with her. She likes to stay in her room and it would be nice if they could provide one-to-one activities, but like everywhere else, there is a shortage of staff.
Thank you for your feedback – we are constantly trying to improve each and every aspect of the care we provide. Our food provider is a specific care home food catering company that ensures all needed nutrients for residents are always available in the meals and we have a trained kitchen technician...
My mum has only been in Garden House for a few weeks but the change in her has been fantastic. She is always smiling when we go in and the staff have been brilliant in getting Mum to take part in activities, including a lovely day out at some gardens.
Kevin, it's wonderful to hear that your mum has changed for the better since coming to Garden House! Our team is so committed to making sure each and every resident is receiving the best care possible, we will pass on your kind message to the rest of the team.
She is always content in her own little world. She is clean and tidy and well presented. She enjoys taking part in the activities. The staff treat her well and attend to all her needs. As a member of family, I’m always met by friendly staff who are always happy to help with any query I may have.
Hi Rosemary, thank you for your kind review - it is lovely to hear that your loved one is feeling happy at our home and that you as a family member are receiving the support you need. We will pass on your kind words to the rest of the team.
I need not have worried as I can't praise Garden House higher. My father having this awful disease can be difficult but the staff there are excellent, they have got to know him and what he likes/dislikes, and their patience is unlimited!
I'm not allowed to add names here, but I have to give special praise to a lady who I can't thank enough for all the kindness and understanding she shows my father.
It's such a relief to know that my father is being well looked after.
Thank you again to everyone who works there!
It's so good to hear that your dad is well taken care of and is feeling safe and happy at Garden House! Our teams will strongly appreciate your kind words, we will pass on your lovely message to the staff at the home - hopefully your lovely message will reach the person you've referenced in your review.
The Garden house has a warm, calm, happy, and caring atmosphere.
The wonderful entertainment schedule includes activities to suit everyone's needs.
She is very well cared for thank you
We are so glad to hear your mum is happy at Garden House, Joanne! Our staff always prioritise residents' happiness and well-being and it's lovely to hear that their hard work shows and is appreciated.
Recovering from Covid restriction, which they have coped with very well can only improve the friendliness.
Trips out in the sunshine always a big help.
Thank you for the kind words - it's wonderful to hear that your loved one is happy at our home. From care to activities to our staff, every aspect is extremely important for building the perfect home for our residents.
My mum moved into Garden House just under a year ago, she had fallen and broken her hip and because of dementia was unable to return to her own home. From my very first phone call (covid restrictions meant, no viewing of the room) the manager gave me confidence that mum would be well looked after. How right she was, mum has settled in well and made friends with both residents and staff. Everyone is caring and it's all the little extras that make mum feel part of "one big special family". The team at Garden House has turned a very hard family decision into a very happy outcome. Thank you all.
Hi Moira, we are so happy to hear that your mum is feeling great and at home in Garden House. Our teams, from care staff to activities coordinators to management, are always working so hard to make sure each and every resident is cared for and the happiest they can be living with us - we will pass on your kind message to the rest of the team.
Since her arrival at Garden House my cousin’s general health has improved due to the care and attention she has received. She has opportunities to take part in the many activities staff work hard to provide. She particularly enjoys the garden and outside trips. It’s reassuring to know that her well-being is a priority for the staff.
It's lovely to hear that your cousin's health has improved and she is having a wonderful time at Garden House - every team, from management to carers, to staff at head office, work hard to make sure exactly that is the case, that residents are happy and healthy in our homes.
We are so pleased we chose Garden House. Nana has settled in really well and the staff really go above and beyond to give the residents the best quality of life. It is obvious that they really care. Nana has always been someone who was reluctant to join in but it's so lovely seeing her taking part in the many activities on offer and looking genuinely happy.
Thank you for your lovely review, Kerry. We are so pleased your nana has settled in well and is enjoying her time at Garden House! We will pass your kind words on to the rest of the team there.
We have experienced the best of care for Aunt, a special lady. Attention to detail in all walls, good communication from all staff at all times. Good atmosphere throughout the home, the staff have shown extreme care, consideration, kindness with a total professional understanding of needs. We cannot thank Garden House enough.
Thank you so much for your lovely review of Garden House. I will pass your comments onto the team.
From the moment of entering Garden House, we knew it was right. My father spent four very happy years here. First few years enjoying the many outings and daily entertainment on offer and staff banter. He thrived in the environment, and although we visited, he quickly made friends and new relationships with the staff and residents. Life was good. This last year he became frail, and his needs changed. The staff and managers should be proud of themselves. They work so hard, especially in these exceptional times.
Thank you for your lovely review of Garden House. I will pass your comments onto the team.
I cannot speak highly enough of the standard of care provided by Wellburn Care Homes and Garden House in particular. The standard of cleanliness is excellent. The facilities and activities are of the highest quality but most importantly they care about the residents.
Thank you so much for your review of Garden House! I will pass your comments onto the team!
My mum sadly passed away in July. Mum's care was outstanding in many ways. None more than when she was on palliative care. All staff were so caring and loving towards Mum and her family. It made Mums passing a little more easier to bear. I wouldn't hesitate in recommending Garden House to anyone.
Thank you for your lovely review of Garden House. I will pass your comments onto the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 March 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Garden House.
There are no upcoming events for Garden House.
Awards / Recognitions (11)
- 30 Jan 2026Recipient: Wellburn Care Homes Ltd
- 31 Jan 2025Recipient: Wellburn Care Homes Ltd
- 31 Jan 2024Recipient: Wellburn Care Homes Ltd
Accreditations
There are no accreditations posted yet for Garden House.
Meet the Team (2)

Freda has worked in the care sector for 25 years, 20 of which she is proud to say have been here at Garden House.
Freda started at Garden House as a Care Assistant in 2005 and soon realised that she had a passion for dementia care and being part of the team. She progressed to a Team Leader in 2007.
In this role, she gained knowledge and confidence and achieved her NVQ Level 3. Continually progressing and impressing, Freda was promoted to Deputy Manager in 2015.
At the end of 2025, Freda was promoted to Home Manager of Garden House. She looks forward to the challenges ahead and to continuing to support her team to deliver the highest possible standard of care.
Freda is currently undertaking her NVQ Level 5.

Cayla started at Garden House in 2022, at the age of 18. She enjoyed being part of the team and making a difference to residents' lives each day.
She was promoted to a Team Leader in 2023, and she continued to grow and gain new knowledge in her role.
In 2025, Cayla was promoted to Deputy Manager of Garden House. She is looking forward to gaining more knowledge in her new role and working alongside a dedicated team.
Cayla has also extended her diploma in Health and Social Care and is now an in-house trainer.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Garden House to verify any information. View our terms and conditions. Garden House has an Enhanced Service -more info.