






Garden House is a luxury residential care home, set in the small seaside town of Spittal, and a short walk from Berwick upon Tweed’s seafront. Their 36 bedroom suites are designed to give residents luxury, privacy and independence. The home prides itself on providing expert, tailored care in a relaxed, friendly and comfortable setting.
At Garden House, they recognise the importance of recreational activities, and have a dedicated activities coordinator,...
Care Provided by Garden House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 36 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Room rates cover the individuals' personal care needs, their private room, laundry services, daily wellbeing planner (a wide variety of activities and events tailored to the service users including minibus trips) all main meals and regular snacks and refreshments. The rate does not cover private costs such as a hairdresser fee, although a hairdresser does visit the home on a weekly basis.
The price(s) shown are provided by the care home. Contact Garden House for full pricing details and T&Cs.
Contact Garden House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Wellburn Care Homes Ltd
- Private Owned
Person in charge
- Freda Steel (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2010
- Number of floors: 2
Room Information
- Single Rooms (36)
- Single Rooms with ensuite Wet Room (36)
Visiting
- The team welcome visitors of residents and clients to the home and aim to be as flexible as possible. Visitors are welcome to pop-in but calling the home to pre-arrange a visit is preferred.
Parking
- Private parking on-site.
Garden House Reviews (54)
Garden House has a Review Score of 9.4 (9.442) out of 10, based on 10 reviews in the last 2 years.
Over all time Garden House has 54 reviews.
I cared for my mum for 12 and a half years, she needed 24 hour care, social services let her down and I couldn't cope. Thank you Garden House.
Thank you for your lovely comments about Garden House! I will pass them onto the team :)
My dad was extremely well looked after in Garden House. The staff were always very helpful and cared for Dad, attending to all his needs. The care he was given meant that as a family, we could relax knowing Dad was being looked after by a kind and compassionate team.
Thank you for your lovely comments about Garden House. I will pass your comments onto the team.
Overall standard very good, staff always willing to help no matter what the request asked. Residents treated well and activities plentiful which are an integral part of caring for people.
The family were delighted with the care she received. We had peace of mind that she was in a safe, caring environment.
The staff were lovely and we were impressed with the range of activities provided. Nothing was too much trouble to make her happy. Truly excellent!
I'm very happy here, facilities excellent.
The care home is very friendly and easy going for visiting etc. One suggestion to make it even better is a separate visitors lounge away from a TV and maybe in good weather, the residents should be encouraged to sit in the garden. Always a very positive and happy atmosphere.
My wife was a resident for almost three years and the quality of care was always excellent. The staff were kind and considerate and were willing to help with any care that my wife needed.
The home was always spotlessly clean and tidy with all washing done and put away. My family and I have no hesitation in recommending Garden House Residential Home.
The staff were so helpful and kind, nothing was any trouble for them.
Food was lovely too, also good facilities.
I would highly recommend Garden House.
My husband was very happy there.
Mum was in Garden House for 3 years until her death this month and from the day she moved there, she was treated with dignity, care and love. I was always informed about any changes in her health and I was given as much support as Mum was during her trips to hospital. Despite having Alzheimers, Mum blossomed with the activities presented to her, even taking up knitting again. Whenever I went to visit her, Mum was always happy and if I couldn't get a smile then a member of staff usually could.
Garden House is a true home from home in all aspects and I would highly recommend it to everyone.
All the staff know her by name and she is treated with respect and dignity. The staff are friendly and helpful. Occasionally, there is entertainment laid on for the residents and my mum loves going on outings.
I visited last month when the residents and friends/family were invited to a Strawberry tea.
Although there is internet connection in the office, it would be nice to access it in my mum's room when I visit as a way of keeping in touch with family.
On each visit to my friend, I can see how happy, relaxed and very well cared for she is, with excellent staff to care for her every need.
My brother had been placed in a number of care homes before we were recommended Garden House. We found this care home way ahead in every department of the previous home tried. (Well done).
My friend has been in Garden House for 14 months. She is really happy there and constantly tells me how good all the staff are. I visit fairly regularly and have always been made to feel very welcome. All the staff are calm and helpful, nothing is too much bother for them, and they are willing to help in any way they can. I find the staff really listen to the resident's family and friends when they are talking to them. They have an excellent social programme for those who want to use it. All are encouraged to join in. The premises are immaculate, as are all the residents. All the staff show great respect for privacy and encourage as much independence as possible.
I have had visitors who have commented on the good standard of the accommodation. I won't consider going anywhere else.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 March 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Garden House.
There are no upcoming events for Garden House.
Awards / Recognitions (11)
- 30 Jan 2026Recipient: Wellburn Care Homes Ltd
- 31 Jan 2025Recipient: Wellburn Care Homes Ltd
- 31 Jan 2024Recipient: Wellburn Care Homes Ltd
Accreditations
There are no accreditations posted yet for Garden House.
Meet the Team (2)

Freda has worked in the care sector for 25 years, 20 of which she is proud to say have been here at Garden House.
Freda started at Garden House as a Care Assistant in 2005 and soon realised that she had a passion for dementia care and being part of the team. She progressed to a Team Leader in 2007.
In this role, she gained knowledge and confidence and achieved her NVQ Level 3. Continually progressing and impressing, Freda was promoted to Deputy Manager in 2015.
At the end of 2025, Freda was promoted to Home Manager of Garden House. She looks forward to the challenges ahead and to continuing to support her team to deliver the highest possible standard of care.
Freda is currently undertaking her NVQ Level 5.

Cayla started at Garden House in 2022, at the age of 18. She enjoyed being part of the team and making a difference to residents' lives each day.
She was promoted to a Team Leader in 2023, and she continued to grow and gain new knowledge in her role.
In 2025, Cayla was promoted to Deputy Manager of Garden House. She is looking forward to gaining more knowledge in her new role and working alongside a dedicated team.
Cayla has also extended her diploma in Health and Social Care and is now an in-house trainer.
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