






Wellburn House is set in the heart of Ovingham Village, in the picturesque Tyne Valley of Northumberland. This stunning home sits in private grounds and is surrounded by scenic countryside and award winning gardens. Inside, the newly refurbished spaces offer all the comforts of home, with a decadent twist. Their 33 bedroom suites are designed to give residents luxury, privacy and independence. The home prides itself on providing expert, tailored...
Care Provided by Wellburn House
Primary Care Categories
- Older Person Care
- Dementia
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 35 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Room rates cover the individuals' personal care needs, their private room, laundry services, daily wellbeing planner (a wide variety of activities and events tailored to the service users including minibus trips) all main meals and regular snacks and refreshments. The rate does not cover private costs such as a hairdresser fee, although a hairdresser does visit the home on a weekly basis.
The price(s) shown are provided by the care home. Contact Wellburn House for full pricing details and T&Cs.
Contact Wellburn House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Wellburn Care Homes Ltd
- Private Owned
Person in charge
- Sarah Coyne (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: -1
Room Information
- Single Rooms (35)
- Single Rooms with ensuite Wet Room (5)
Visiting
- The team welcome visitors of residents and clients to the home and aim to be as flexible as possible. Visitors are welcome to pop-in but calling the home to pre-arrange a visit is preferred.
Parking
- Private parking on-site.
Wellburn House Reviews (59)
Wellburn House has a Review Score of 9.6 (9.608) out of 10, based on 11 reviews in the last 2 years.
Over all time Wellburn House has 59 reviews.
Mum is really happy at Wellburn House - it is a happy and friendly place. The activities are great and well organised. She is very fond of the staff and they always have time for her and the other residents. She calls it home which is a good sign!
I found the staff very friendly and caring they are very patient with the residents and welcoming to families visiting. My husband was there for twenty days of respite.
Thank you for your lovely review of Wellburn House. We are so pleased your husband enjoyed his respite period with us and it is lovely to hear you thought the staff were both friendly and caring - we will pass on your kind words to the rest of the staff at Wellburn House.
Polar opposite to a previous experience for my mum in a care home setting. This was the experience we would expect and the care and devotion of your staff were how it should be. We looked at this experience as a home-from-home for Mam suffering from dementia. Please pass on our gratitude to all members of staff.
Mum recently made the difficult decision to leave her home and move into a care home after struggling to manage on her own. She decided on Wellburn House as she'd heard a lot of positive recommendations from people who know the home. The staff at Wellburn House could not have been more helpful. From visiting Mum in her own home prior to her move to discuss her needs, through to helping facilitate her actual move into Wellburn House, they have been professional and compassionate throughout. Mum has settled in very well and is enjoying the choices available to her. She has the privacy of a lovely homely room with all of her things around her but now has the option to eat in the dining room in the company of other residents and is thoroughly enjoying the various activities provided by Wellburn House. Most importantly, the care provided is first class and every effort is made to facilitate Mum's safety and well-being at all times. It's reassuring for both Mum and all of her family to know that she is happy and in such good hands.
Wendy, it's so lovely to hear all this positive feedback, we are so pleased your experience with us has been great from the start, and that your mum is so happy here at Wellburn House. Residents' happiness and their loved ones' peace of mind are definitely a priority for us, so it's wonderful to read this touching review.
Great friendly staff. Good activities and a safe environment.
We are glad you like the activities and are happy with the staff! We'll pass your message on to our team.
On arrival at Wellburn House, I felt at ease. The staff were so welcoming, the accommodation looked so good. There was no concern for my stay here. I feel perfectly at home.
William, we are so glad you feel at home with us at Wellburn House! All of our teams work so hard to make sure each and every resident is happy, so it's lovely to hear it coming directly from one of our residents!
Fantastic staff and care facilities who look after Mam so well.
Thank you for the wonderful feedback, Margaret! We are happy to hear your mum's needs are met here at Wellburn House.
As a granddaughter, we only wanted the best for our grandma. We are super pleased with the love and care Wellburn House show her. She hasn't looked back since leaving her family home, which she was so sad at first about leaving. She has done so much more than she would have done at home - made new friends. Thank you all dearly.
Hi Faye, it's lovely to hear that your grandmother is loving Wellburn House - we know how difficult it can be to make a move from a family home, so it's wonderful to know that she is feeling happy and at home staying with us.
My mum lives here and I visit regularly. I think the staff are lovely, they are so patient and kind. The home has a lovely, friendly feel and my mum enjoys the activities that are regularly on for the residents. I feel my mum is safe, happy and well looked after and I never worry about her when I leave. Thank you.
Thank you for the lovely feedback, Adrienne! It is so wonderful to hear that you and your mum are both happy with the home, the care, and the activities we have here at Wellburn House. We will pass on your kind message to the rest of our team.
The staff at Wellburn House are as pleasant as the care home surroundings. We always get a nice personal welcome when visiting. The care of my mother is excellent and regular activities keep her engaged. We were so pleased when a place was available for my mother, Wellburn was our first choice. I can highly recommend Wellburn when the time comes for your loved one.
Stephen, we are so happy to have your mother here with us, and it is lovely to hear we have been your first choice. Thank you for recommending the home, we will pass on your kind words to the rest of the team.
All the staff are very welcoming and friendly. They can be seen reassuring residents who may be worried. The home always appears clean and fresh. The food looks very nice. Snacks and drinks are provided all day if residents require them.
Thank you for the lovely review - each and every team at Wellburn House works incredibly hard to make the place a perfect home for its residents - from management to our domestic assistants to our kitchen staff. We are glad their hard work reflects clearly and is noticed by residents and their families!
Very friendly and happy staff. Always speak to my mum in a lovely manner. Friendly and welcoming to me. The place is very clean and the rooms are comfortable.
It's lovely to hear that you are happy with the home - our staff are always working hard to make sure residents and their loved ones are feeling welcomed, and well taken care of.
First class service, always on the go. Very tentative, I can't fault the home for care and service.
Thank you, Warren, for the lovely feedback - it's wonderful to hear that our home's high standards meet yours and that your loved one is receiving the best service.
My grandma is so very happy at Wellburn House and loves the staff and care and attention she receives. As a family, we are so thankful to everyone and all the staff at Wellburn!
It's wonderful to hear that your grandma is happy with us. The staff are always working so hard to make the home the best it can be, and it's lovely that this effort and work shows - we will pass on your kind message to the rest of the team.
Fantastic care for Mam - a real home from home with amazing staff who genuinely care.
Chris, thank you for your kind words - our staff's top priority is our residents' health and wellbeing, so it's lovely to see that being seen and appreciated.
My mum is happy. I know this because she tells me and as a daughter, it's what you hope for. When I visit, I see and hear her interaction with staff and their obvious care and concern for her. I love the fact that she has opportunities to engage in activities and outings that stimulate and encourage her continuing interest in the world. Personally, I find the staff and management approachable, helpful and efficient and always open to communication. Thank you!
Hi Christine, thank you for the kind message - we are so glad to hear that your mum is happy at Wellburn House! It's lovely that she is also enjoying our activities - we have a dedicated activities coordinator in each of our homes whose sole role is to make sure life in the home is the best and most fun it can be. We will pass on your lovely message to the rest of the team!
Unfortunately, residents have been unable to go out for the past couple of months due to an outbreak. I feel that those residents who are negative should be risk assessed and let out. Communication between myself and the carers and management is good. I believe that Mum's physical needs are being met and the regular activities alleviate the boredom and isolation she feels whilst unable to have outings with family.
Hi Julie, thank you for your feedback, it's lovely to hear that your mum is enjoying all the activities we have on. We always follow the government's Covid-19 rules and regulations and we want to keep each and every resident as safe as possible, which is why sometimes we need to apply those rules...
The overall standard for Wellburn House is excellent, with the staff being a great asset. I am always kept informed about any changes or problems with Dad and feel he is really being cared for.
We're so glad to hear that your dad is enjoying his stay with us, as the staff and we, as a company, work incredibly hard to make Wellburn House a real home for everyone. We will pass on your encouraging message to the rest of the team.
When I brought my father to the nursing home for the first time, we got a lovely welcome and he settled in comfortably. There is a lovely warm family feel in the nursing home and the carers have made a huge effort to get to know each individual resident so that they are made to feel cherished and reassuringly cared for. There is a relaxed atmosphere and the staff are organised and work as a team. It's lovely to go into the home to visit my father.
It's lovely to hear that your father is enjoying his stay with us - all of our teams work hard on making sure every resident's experience is the best it can be, so it's nice to read these kind words. We will pass them on to our team.
My mother has been at Wellburn House in Ovingham since November 2020 and experienced the normal rules re Covid-19. Living in USA I have managed to have regular video calls with her. In September 2021 when travel restrictions were removed on a trip to the UK we managed to visit the home every morning. Everyone has been very helpful and pleasant and we feel that it is a wonderful environment for my mother. Thank you everyone at Wellburn House.
Thank you so much for your lovely review of Wellburn House, Kevin. We are so pleased that your mother is enjoying her time with us. I will pass on your kind words to the team at Wellburn House.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 April 2026Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Wellburn House.
There are no upcoming events for Wellburn House.
Awards / Recognitions (11)
- 30 Jan 2026Recipient: Wellburn Care Homes Ltd
- 31 Jan 2025Recipient: Wellburn Care Homes Ltd
- 31 Jan 2024Recipient: Wellburn Care Homes Ltd
Accreditations
There are no accreditations posted yet for Wellburn House.
Meet the Team (2)

Sarah has 17 years of experience within the care industry.
She started working at Wellburn Care’s Ryton Towers home at the age of 17 as an apprentice, before becoming a junior carer.
Sarah has worked alongside great work colleagues who helped her progress to Team Leader. In 2016, Sarah applied and was successful for the role of Deputy Manager. She has her NVQ Levels 2, 3, and 5.
In 2021, Sarah’s continued dedication, hard work and vast knowledge of care and dementia saw her promoted to Home Manager of Wellburn House.

Sam has 12 years of experience in the care industry
Sam started working in care at the age of 18, and joined the Wellburn House team in 2022 as a night shift Team Leader. She continued to grow in her role and moved to the day shift. In 2026, Sam was successful in her application for the role of Deputy Manager of Wellburn House.
Sam has her NVQ Levels 2 and 3.
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