






Coed Craig welcomes both residential care requirements for older people as well as being an ideal environment in which to practice effective dementia care.
The home has landscaped front gardens and scenic surroundings, while the atmosphere within the home is based upon friendliness and respect, without compromising on high standards of care provision.
All carers hold recognised qualifications and are trained to safeguard the security and general well-being of all residents who depend on their professionalism.
Care Provided by Coed Craig
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 45 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Coed Craig for full pricing details and T&Cs.
Contact Coed Craig to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- MHA
- Voluntary / Not for Profit Owned
Person in charge
- Karen Stanley (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (45)
Coed Craig Reviews (36)
Coed Craig has a Review Score of 9.3 (9.320) out of 10, based on 9 reviews in the last 2 years.
Over all time Coed Craig has 36 reviews.
And absolutely nothing is too much trouble!
This home is a credit to he management! Thank you.
Thank you for your kind words. Our staff try their hardest to ensure every resident is treated with dignity and respect. I am really pleased your relative has settled in well.
Only complaint is a leaking roof!
Thank you for your review. Our staff try their hardest to provide a high level of care and it is lovely when it is recognised. In relation to the leaking roof, this has been looked at and it is the gutter back flowing, which is being rectified..
Dad has been a resident at Coed Craig for over two years & has settled in, although this took some time. Dad can appear more able than he is but the staff have got to know him & they try everything to encourage him to engage in activities, maintain his personal hygiene etc. Having a general chat is still his favourite thing to do & even when the staff are run off their feet, they will try to take time to stop & talk with him. Dad has had a number of falls over the last year. We have worked with the home to ensure everything possible is in place to mitigate further falls whilst understanding that it isn't possible to prevent every fall that might happen. We appreciate the opportunity to talk with staff at any time. Updates are always available when we visit. All the staff are kind and supportive. The Manager's office door is always open when she is not in a meeting. There are regular Resident and Relatives meetings (held separately) to listen to and involve people in decisions.
Thank you for your lovely comments about the home and staff. We endeavour to work with families, residents and staff to get the best person centred care we can for each of our residents.
Our mother has been living at Coed Craig for around 12 months now, and we have nothing but good things to say about our experience here. The environment is so homely and clean. The food/menu choice is tailored for the individual and of very high quality/standard. Activities are arranged to suit the residents, and there is always something going on. Finally, Coed Craig's amazing staff/caregivers/admin/housekeeping/chaplain are all so kind, friendly, and approachable. We can't thank you enough.
I will relay your review to the team. They work for our residents not for praise, but it is always welcomed when we have some. Thank you.
Coed Craig is a lovely care home where all the residents are well looked after and treated with the utmost respect and dignity. The caregivers are wonderful—so patient, loving, and kind. The home organises a variety of activities, including Music Therapy and armchair exercises, to help stimulate the residents mentally and physically. I have peace of mind knowing that my mum is safe.
Thank you for your kind words. Our staff work tirelessly to ensure our residents have the best time they can.
The food is good quality, delicious & varied and the bedrooms & communal areas are spotlessly clean and well maintained.
There are activities planned every day, and my mum particularly enjoys music therapy.
As a family, we all feel that her best interests are always considered.
Thank you for all your positive comments. It is lovely to hear that our staff team are doing a great job in caring for your relative.
Mum is a long term resident at Coed Craig, and there have been a couple of issues in the past, but these have been promptly and adequately investigated, and measures for her safety put in place. Staff have come and gone over the years, but mostly have been very good and caring with Mum. My brother and I have been happy with our decision to have Mum here
Thank you for the feedback. We always try to resolve issues as quickly as possible.
The care she receives is excellent and she has a good rapport with all staff who seem to enjoy talking to her and having a laugh when appropriate. Her room is always clean and tidy thanks to the staff, and her clothes are laundered regularly and I believe my mother gets support to pick appropriate clothing.
The choice of food is good and my mother has maintained her weight so she must be enjoying the food as well.
My brother and I visit the home regularly and we have a good relationship with the staff and are able to have a two way conversation if there are issues to be raised or addressed.
I am pleased that your mother has settled well at Coed Craig. As a team we try to ensure all our residents feel at home and that they and their families can speak openly and honestly about the care they receive.
The care and attention received is very good and staff take time to interact and chat with him.
Thank you for your positive feedback for the care your father-in-law is receiving. Staff endeavour to make everyone's life, while living at Coed Craig, the best it can be and I am so pleased he feels settled enough to join in activities when he chooses.
Coed Craig has a welcoming friendly atmosphere with lots of activities. However, it's difficult to be included in these when you have severe dementia and are non-mobile. The staff do their best to support everyone but it's difficult for them as they are often fully stretched dealing with residents who need two-handed care. This leaves others alone at times.
Thank you for review, we have a new activities co-ordinator in place, and they are looking into a variety of different activities to accommodate residents with severe dementia. If you have any suggestions, please do not hesitate to contact us.
The home is bright and light and tastefully decorated.
There is a large garden with a very large fish pond for the residents to sit out in.
The food at the home is well cooked and looks appetising and my mum has gained weight while living here.
The activities the home arrange are varied and fun for the residents and they have a minibus which is used for trips out.
Thank you for your feedback. I am pleased you feel your mother has settled in and is well looked after. The staff strive to ensure residents have the best experience while living at Coed Craig.
The staff take good care of my mother and activities are available to keep her occupied. The food is ok and the staff will accommodate me bringing an occasional curry in for her to eat as a treat to remind her of times gone by. The staff make sure she has eaten sufficiently and will give her the chocolates we bring in as she doesn't always remember they are in her drawer. All health aspects are monitored and her needs are met.
Thank you for your lovely comments about our home and staff. They work hard to ensure that all residents live life to the full and have an enjoyable time while living at Coed Craig.
We are always welcomed into the home. Suitable Covid precautions are taken and acted upon, either to admit us or if we have no test evidence, turned away. Care is good. GPs and hospital appointments are made and an escort is provided. Prescribed medicines are given. Food and entertainment offered to residents offer variety and interest. Requests for beard trimming and other hygiene tasks are great. The clothing and environment are clean generally.
Thank you for your kind words, we are happy you always feel welcome in the home and appreciate your understanding of Covid regulations. Your words will be passed on to all staff members, as they are proud of the home and the care they provide.
As my father is in the later stages of dementia he cannot/does not want to participate in all the activities, but he does like the magazine; he loves any music that is laid on and can be seen tapping his hands or feet. He also enjoys the religious aspect of the home, as this was a huge part of his childhood.
Zoom calls, although frequent, during Covid times, were difficult and certainly virtual visiting is not the same for the resident or family (in my opinion).
His room is clean and tidy, the food seems plentiful; the family are always welcome to visit and the manager will discuss any issue.
Coed Craig is ''home'' for my father and the staff are his ''family'' too, so I would like to say a huge thank you to those that care for him.
Thank you for your kind words, the staff support your father in a variety of ways and we thank you for that recognition. Your words will be passed on to all staff members, as they are proud of the home and the care they provide.
The home has been extremely accommodating with assistance for my father to attend my mother's funeral and individual visiting of her in a different care home.
Thank you for your review. It was a pleasure to facilitate your father's visits to see his wife and sorry that it was not for very long. Activities play a huge part in our residents' lives and they really look forward to them.
Coed Craig have been exceptional since Mum had to be moved after care at home became impossible. They have kept us informed at every stage of the induction process and guided us through the difficulties posed by COVID-19. In the following 6 months, mum has settled into her new home and the improvement is noticeable, both physically and in her level of happiness. The home is always on hand to answer questions we have and their professionalism means we can relax in the knowledge that mum is being cared for in the best place.
Thank you for your kind words. The staff in Coed Craig try to make this a home from home for our residents. Hopefully with things opening up again we may soon be back to having visitors back more informally.
My mother went to live in Coed Craig in September last year in the pandemic, such a difficult time for us all as family. The help, care and kindness by the staff and chaplain at Coed Craig has been wonderful. Skype calls and FaceTime has helped us to keep in contact with our scattered family. Can't comment on some things below because I have had limited access to the home due to the pandemic.
Thank you for your lovely review. I understand how hard it must be for families not being able to see their loved ones but even more so for those who have come in during Covid. Hopefully, restrictions will continue to be lifted and we can welcome people back more freely.
My mum has been a resident at Coed Craig since September 2020 and she did take a few months to settle in. However, we cannot speak highly enough of the care and attention she has received from all the staff, especially during these very difficult times. In particular, and following the introduction of the family newsletter - Famileo, where all our family and friends can post photos and messages to mum, we have noticed how she now has something to look forward to each week. Well done to the events coordinator for her unique ideas to keep all residents active and busy, such as the Italian week, the pub afternoon, Chinese New Year and very recently, Valentines Day.
Many thanks for your kind words, it makes a huge difference to know we are doing a good job when looking after loved ones especially during the current situation. Hopefully we will get back to some kind of normal soon.
My Father was a resident at Coed Craig for only 6 months before he passed away in June 2020. The care he received was of a high standard. All the staff were extremely friendly and helpful. Dad was treated with dignity and was happy at Coed Craig. He passed away peacefully and even the undertaker commented to me how respectful the staff had been with Dad. Completely trustworthy and a credit to the MHA Carehomes organisation.
Thank you for your lovely review. Our staff always try to go the extra mile with all our residents. As soon as they come in they become part of our family and as such are treated with the same dignity and compassion we would give to our own families.
Very well run home where residents are treated with dignity and compassion. Food, atmosphere, and staff seem genuinely happy which translates to how they deal with residents. Quite a few staff have been there years which is always a good sign. Resident Chaplin on duty three days per week and services on a Wednesday morning and Sunday afternoon which are well attended.
Thank you for your lovely kind words. We have a caring, hardworking team of staff and I know they will appreciate your comments.
Bed Vacancies
Please contact us for latest vacancies.
News (4) & Events (0)
- 30 Jan 2025
There’s nothing like MHA at Christmas. Our care homes, retirement living schemes, and communities are filled with tinsel, Christmas trees, and lights - a burst of light in the gloom...
- 30 Jan 2025
Working in social care is not for the faint hearted. Long hours, challenging circumstances and dealing with vulnerable individuals would put plenty of people off. Despite all this, 19-year-old Olivia...
- 30 Jan 2025
A 24-year-old care assistant working at MHA Heather Grange care home has been recognised for her tremendous work ethic and attitude and has been awarded the home's employee of the...
There are no upcoming events for Coed Craig.
Accreditations
There are no accreditations posted yet for Coed Craig.
Meet the Team (1)

Karen Stanley is the registered home manager at Coed Craig
Frequently Asked Questions about Coed Craig
What types of Care is Coed Craig registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Coed Craig have?
There are 45 Single Rooms.
What are the Facilities & Services at Coed Craig?
Own Furniture if required, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Coed Craig to the centre of Colwyn Bay?
1.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Coed Craig to verify any information. View our terms and conditions. Coed Craig has an Enhanced Service -more info.