Belvedere House Residential Care Home

Serpentine Road, Tenby SA70 8DD
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9.9 44 Reviews
  • Belvedere House Residential Care Home, Tenby
Belvedere House has built up its reputation based on a commitment to high standards of care. A family run business that makes the most of trained, friendly and dedicated staff.

This charming residence has many homely qualities and is situated in pleasant gardens, that have won awards in the Tenby in Bloom.

An active and interesting daily lifestyle is supported by the full-time activities coordinator, staff and manager. Carers are on hand throughout the day and night should support be needed.
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Care Provided by Belvedere House Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 19 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Please give Derek or Tracy a call to discuss fees.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Belvedere Care Ltd

Person in charge

  • Tracy Skidmore (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (19)
  • Couples/Companion Rooms (0)

Visiting

  • The home have no restrictions on visiting hours. Family and friends welcome to join relatives for lunch or dinner at the home.

Parking

  • There are no parking restrictions at the home.

Belvedere House Residential Care Home Reviews (44)

9.9

Belvedere House Residential Care Home has a Review Score of 9.9 (9.887) out of 10, based on 14 reviews in the last 2 years.
Over all time Belvedere House Residential Care Home has 44 reviews.

Overall Experience
  • 37
  • 7
  • 0
  • 0
  • 0
Date Published
  • 44
  • 5
  • 8
  • 14
  • 30
Reviewer Connection to Belvedere House Residential Care Home
  • 24
  • 9
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 44, showing 41-44
Review from P K (Son of Resident) published on 22 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having been a respite visitor, mother asked to go to this care home. She stayed in another (more expensive) home previously but said it was too much like an impersonal hotel whereas Belvedere is a family home. This is so true. The staff are like friends and the other resident's family. Medicines are
handled competently and staff are friendly and attentive even to a visitor. All concerns are conveyed to family and hygiene is good. Staff are competent, energetic, patient and alert and they jolly the residents and interact well-affording dignity to all.


I think it is a credit to all concerned when a care home can make accommodating the "difficult" resident seem east and that is what Belvedere does. I would thoroughly recommend.

Reply from Derek Skidmore, Registered Provider at Belvedere House Residential Care Home

Thank you very much for your kind words.

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  • Treated with Dignity
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Review from J G (Daughter of Resident) published on 10 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mother received during the last 15 months of her life was excellent, all members of staff not only treated my mother with respect, care and maintaining her dignity to the very end of her life, they were an amazing support to myself and family - nothing was too much trouble, always ready
to listen. The end of life care was also superb. I spent a great deal of time with my mother during her last months and observed care of all residents which were exemplary.
Reply from Derek Skidmore, Responsible Individual at Belvedere House Residential Care Home

Thank you very much for your kind words. It was a privilege to have met your mother and a pleasure to have cared for her.

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Review from Sylvia O (Daughter of Resident) published on 22 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother recently passed away after 9 months in this absolutely brilliant residential home aged 106 years. Being a very independent lady she had refused to go into a home and lived in her bungalow with carers and myself. She had been in the hospital and then into another home nearby which was not ideal
under any circumstances. After taking advice, I removed her and thankfully there was a vacancy in Belvedere. I cannot fault anything about this home and would just say that if all residential homes came up to the standards of this one the world would be a much better place for the elderly. The entire staff were always friendly and efficient and always pleased to see visitors. There were always smiles and a welcoming tea/coffee and biscuits. Thank you all.
Reply from Derek Skidmore, Responsible Individual at Belvedere House Residential Care Home

Thank you very much for your kind words regarding the staff and the home.

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Review from Huw B (Son of Resident) published on 9 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at the home now for the last eighteen months, we visit her generally on a daily basis and are always made to feel very welcome at the home. As we are such frequent visitors we have a good feeling of how the home is run and we have been very impressed with the level of care
that my mother receives. She is encouraged to take part in the activities and particularly likes the singing at the home, and also when she is spoken to in Welsh. They conduct regular day trips out which I know she needed some pushing to take up, but now really likes these. When the family were looking for a placement for my mother, we visited a number of care homes and we are very happy with the choice that we made.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
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  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.887)

Overview of Review Score

The Review Score of 9.9 (9.887) out of 10 for Belvedere House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.887 for Belvedere House Residential Care Home is calculated as follows: ( (150 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 168 Ratings = 4.887
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Belvedere House Residential Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

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