Old Station Yard, Llantwit Fardre, Pontypridd CF38 2LZ
Penrhos Residential Home near Pontypridd is situated off the main road of the village of Llantwit Fardre.
For those needing respite care, dementia care, convalescent care after a period in hospital or a permanent home, staff at Penrhos can provide the care needed.
All bedrooms are based on the ground floor to give residents easy access to them and individuals have the freedom to spend their time however they wish, whether that be joining in activities or sitting back and relaxing in the garden.
Families and friends have commented on the kindness and patience of staff and how well presented and happy their loved ones are when they visit the home.
As well as onsite facilities and activities there are opportunities to go to the village where there is a shop, post office, bank, church, dentist, opticians and a hairdressing salon.
Owner: Penrhos Residential Home Ltd
Person in charge: Nicola Egan (Registered Manager)
Local Authority / Social Services: Rhondda Cynon Taff County Borough Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 18 Service Users
Registered Care Categories*: Dementia • Old Age
Admission Information: Ages 65+.
Single Rooms: 16
Shared Rooms: 1
Rooms with ensuite WC: 0
Facilities & Services: Day Care • Respite Care • Own GP if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Ground Floor Accommodation only • Gardens for residents • Television point in own room
Latest Care and Social Services Inspectorate Wales* Report on Penrhos Care Home: click here
* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
The Review Score of 9.7 (maximum of 10) for Penrhos Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 12 Reviews over all time. This Average Rating is also the rating value for Penrhos Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 7 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.688 for Penrhos Care Home is calculated as follows: ( (109 Excellents x 5) + (26 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 144 Ratings = 4.688
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for Penrhos Care Home is based on 7 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 3.6 positive Reviews (18 registered maximum number of service users ÷ 5). 7 Reviews ÷ 3.6 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Penrhos Care Home has a Review Score of 9.7 (9.688) from 12 Reviews
Review submitted from a Website Submission by Michelle S (Daughter of Resident) on Friday 20 October 2017. Relates to September 2017.
My mother was exceptionally lucky to be a resident of Penrhos Care Home, the family-run home provides the most dignified welcoming home for all of their residents, they went beyond the normal duties of care for the elderly and my mum was treated like family. The staff are amazing and nothing is ever too much trouble. I, unfortunately, didn’t live locally and struggled to visit regularly but because of the management and staff my mother always felt happy and I always knew she was being so well looked after. I cannot recommend this home enough, dignity and exceptional care come as standard.
How likely would you be to recommend Penrhos Care Home? Extremely Likely
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Review submitted from a Postal Card by P S (Friend of Resident) on Tuesday 10 October 2017. Relates to October 2017.
I find visiting a pleasure. There's always a friendly welcome and I'm encouraged to have a cup of tea and chat with other residents. There's singing going on at present and makes me want to join in! There have been outings in summer and waved the residents off.
I've made many friends with staff and other visitors I know. I would recommend this care home to anyone. I would come here myself if I could.
How likely would you be to recommend Penrhos Care Home? Extremely Likely
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Review submitted from a Postal Card by Geoff W (Son of Resident) on Monday 2 October 2017. Relates to September 2017.
My mother is very happy and contented here and I am pleased with all aspects of her care.
How likely would you be to recommend Penrhos Care Home? Extremely Likely
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Review submitted from a Postal Card by Iris W (Resident) on Monday 2 October 2017. Relates to September 2017.
I'm very happy here, the staff are excellent.
The food is good.
How likely would you be to recommend Penrhos Care Home? Extremely Likely
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Review submitted from a Website Submission by Steve H (Son of Resident) on Monday 25 September 2017. Relates to September 2017.
I had a great visit to see Mum on the weekend, she is looking really well and the atmosphere in the home, warmth and care is really great. Thanks to everyone, such peace of mind when living so far away.
How likely would you be to recommend Penrhos Care Home? Extremely Likely
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Review submitted from a Postal Card by S F (Friend of Resident) on Friday 23 June 2017. Relates to May 2017.
My visits to see a friend are frequent. The building is modern and on one floor. The home always smells clean and the rooms are light and airy. Management and staff are always welcoming and approachable and residents are treated with dignity. Activities such as quizzes, bingo, excursions and walks are among those that I noted. The management runs the home in an orderly and structured way, with clear protocols in place.
How likely would you be to recommend Penrhos Care Home? Extremely Likely
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Review submitted from a Postal Card by Ruth B (Daughter of Resident) on Wednesday 21 June 2017. Relates to June 2017.
Penrhos is a home from home. My mum is very happy there and well cared for. The staff will ring me if they every have any concerns about my mum. The staff are friendly and we are on first name terms. Nothing is too much to ask, they are very accommodating.
I have no concerns at all how the home is run. It is excellent and I have great peace of mind knowing my mum is safe and well cared for.
How likely would you be to recommend Penrhos Care Home? Extremely Likely
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Review submitted from a Postal Card by J C (Resident) on Wednesday 7 December 2016. Relates to November 2016.
I would certainly use this home for further respite. Staff very good. Also management very helpful. The staff couldn't do enough for all the people in their care and the food was good. Plates always went back empty. No complaints at all. I think it says it all.
How likely would you be to recommend Penrhos Care Home? Extremely Likely
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Review submitted from a Postal Card by J B (Daughter of Resident) on Tuesday 25 October 2016. Relates to October 2016.
It was quite a traumatic time when mum needed to go into care and involved the family in a great deal of soul searching. We were indeed very fortunate to have found mum a place at Penrhos. The home has continually provided a quality caring environment for mum and has the added bonus of being small enough to offer a truly homely atmosphere. staff are competent sensitive and compassionate and know mum and her individual needs extremely well. They are prompt to provide support and assistance when required. All the staff are willing to go the extra mile and any issues relating to mum's care have been listened to and accommodated. The many varied activities within a really pleasant social atmosphere provided stimulation as well as pampering! it's completely reassuring to know that mum is happy and so well cared for.
How likely would you be to recommend Penrhos Care Home? Extremely Likely
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Review submitted from a Postal Card by Wayne S (Son of Resident) on Friday 14 October 2016. Relates to October 2016.
Very happy in the care home. Staff are very nice and can't do enough for her. Gets on well with other residents and enjoys taking part in group activities. Likes the food.
How likely would you be to recommend Penrhos Care Home? Extremely Likely
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Review submitted from a Postal Card by J M (Friend of Resident) on Tuesday 23 August 2016. Relates to July 2016.
Residents appear to be sat in one position for long periods of time. There are some trips out to the seaside etc. I have witnessed some stimulation i.e. simple quizzes and games i.e. hangman's noose, throwing a bat into a big net, making easter bonnets, but this only takes them from chair to table and back again. Some of the patients are able to walk short distances, some with walking aids and some without. They need more stimulation. However, in general, the carers appear to be kind and caring. Some outside additions may be beneficial to the patients to make them feel part of the outside world again.
How likely would you be to recommend Penrhos Care Home? Neither Unlikely or Likely
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Review submitted from a Postal Card by Mair P (Daughter of Resident) on Tuesday 23 August 2016. Relates to July 2016.
My mother took up residence in September 2015 at the age of 94. The home under the personnel management of the owners has far exceeded our most optimistic hopes. My mother has been treated with kindness and dignity and nothing has been too much trouble for management and staff. It is a care home in the true sense fo the word and I cannot speak highly enough of it.
How likely would you be to recommend Penrhos Care Home? Extremely Likely
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There are currently no Care Home Idol entrants who have performed at Penrhos Care Home