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Penrhos Care Home

Old Station Yard, Llantwit Fardre, Pontypridd, Rhondda, Cynon, Taff CF38 2LZ
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Penrhos Care Home, Pontypridd

Care Provided by Penrhos Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 18 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Day Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of care Permanent Respite
Residential Care From £891 N/A
Residential Dementia Care From £995 N/A
The price(s) shown are provided by the care home. Contact Penrhos Care Home for full pricing details and T&Cs.

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Penrhos Residential Home Ltd
  • Private Owned

Person in charge

  • Nicola Egan (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1988
  • Last Refurbishment: 2012
  • Number of floors: 1

Room Information

  • Single Rooms (16)
  • Couples/Companion Rooms (1)
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Penrhos Care Home Reviews (27)

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1.9

Penrhos Care Home has a Review Score of 1.9 (1.917) out of 10, based on 1 reviews in the last 2 years. Over all time Penrhos Care Home has 27 reviews.

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Showing 27 reviews matching selected criteria
Review from M D (Son-in-law of Resident) published on 18 February 2026 Submitted via Website
Overall Experience
My father in law was a resident for 7 weeks between July and August 2025 and my wife and I were very upset with the standard of care that he received. Assurances were made by management prior to his residency such as personalization of his room and his dietary requirements which were not adhered to in breach of their contractual obligations.We repeatedly asked for a very special picture of him to be affixed to the wall of his room and this was never done, it was left on the floor behind the wardrobe for his entire stay upseting us. We could not paint his room a nice blue colour because they said only neutral colours were allowed, this was despite other rooms painted in much more garish colours such as bright pink.His dietary requirement for soft food were also not met causing weight loss and weakness and he was left to sleep in a hard chair for several days; some staff showed prejudice and resentment to my relative which also upset us.

An awful experience and a waste of money !!

Reply from Stephen Campbell, Operations Manager at Penrhos Care Home
Thank you for your review. However, our recollection of your father-in-law's time at Penrhos Care Home differs from yours.
If care concerns were as serious as stated, we would have expected a formal complaint at the time rather than in a review some 6 months later.

We cannot discuss individual...  

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Review from Mair E (Daughter of Resident) published on 7 December 2023 Submitted via Postal Card
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Penrhos is a very caring and supportive care home, nothing is too much trouble, always welcoming and friendly. Home very clean.

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Review from Heather W (Daughter of Resident) published on 11 January 2023 Submitted via Postal Card
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My mother made her own decision to stay at Penrhos, which made us as family the decision a lot easier to accept. Everything is perfect, she is so happy.

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Review from Carole T (Daughter of Resident) published on 30 December 2022 Submitted via Website
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My mum has been in Penrhos Care Home since August, it's a lovely, small home and the staff are brilliant. The care my mum gets is fantastic and they go that extra mile for all the residents. I can't praise the staff enough and they keep me informed with everything they do. I would certainly give them five stars.

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Review from D T (Daughter of Resident) published on 1 July 2021 Submitted via Postal Card
Overall Experience
The care home manager is excellent, very caring and listens to the problems. The staff are excellent. The home is clean and decorated regularly, however, sanitary ware needs updating, no ensuites available.

A conservatory would be a bonus. There is only one lounge, a second private room is needed for quiet times with the family. COVID has been a difficult time and the staff have been amazing.

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Review from Divina J (Sister-in-law of Resident) published on 28 June 2021 Submitted via Postal Card
Overall Experience

My sister-in-law is very happy and has settled well into Penrhos Care Home despite being subject to covid restrictions. The staff are very helpful, kind and caring and my sister-in-law reports that she is very fond of them. Communication with the staff and management is first class and nothing is too much trouble. I feel that the care provided is patient-led and as a family, we are very happy with the care provided.

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Review from R L (Daughter of Resident) published on 28 June 2021 Submitted via Postal Card
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I couldn't wish for my mother to be in a more caring environment. It is more like an extended family than a residential facility.

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Review from Susan L (Sister of Resident) published on 23 June 2021 Submitted via Postal Card
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Obviously, a lot of reviews we are unable to make as we cannot access the home during this period in time. My sister seems very happy there at the home.

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Review from Helen H (Daughter of Resident) published on 8 June 2021 Submitted via Postal Card
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Our mum has been a resident of Penrhos Care Home for two years, both our mum and our family have nothing but praise for Penrhos. Our mum is always happy and clean. Her room is comfortable and welcoming. The team in Penrhos always treat our mum with dignity and care. We would recommend Penrhos without hesitation. As a family we can't thank the team enough for the care that our mum receives. Thank you.

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Review from S H (Daughter-in-law of Resident) published on 13 January 2020 Submitted via Postal Card
Overall Experience

For anyone going into a home, it must be terrifying. My thoughts were of a care home with residents in chairs around a big room with very little interaction - how wrong was I! Penrose Care Home is home from home. Individual rooms and not hospital sheet insight. Regular well-balanced meals. Amazing staff who put residents first every time. Entertainment afternoons/evenings regularly. Amazing liaison between GP's, district nurses and care home. Superb home that cares as much for relatives as it does for residents.

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Review from Robert P (Son of Resident) published on 7 October 2019 Submitted via Website
Overall Experience
My family and I were very pleased with the care offered to my mother during her two-month stay at the home. The admissions procedure was efficient and we were welcomed by friendly staff. My mother found it difficult to settle because of the other things going on in her life but managers and staff kept us very well-informed about how they were working with my mother, the positives and the difficulties.

My mother told us that she liked being in the home though she did not understand why she had to live there.

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Review from Pamela P (Resident / Service User) published on 28 December 2018 Submitted via Postal Card
Overall Experience

I can find no fault with the way that the home is run. It has made it really easy for me to settle in and feel really spoilt by all the staff. Thanks to all.

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Review from Sharron W (Daughter of Resident) published on 5 November 2018 Submitted via Website
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Our mum went into Penrhos Care Home for respite in April and is now a permanent resident, she is well looked after and is very happy here which gives us all peace of mind. The home is all on one level not too big and very clean, the staff and management are very caring, helpful and always friendly and welcoming. The food is also very good.

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Review from Elaine M (Daughter of Resident) published on 31 October 2018 Submitted via Postal Card
Overall Experience
Lots of input required from staff in dealing/caring for my Mother and always been very caring and efficient despite Mother's difficult nature on times and constant medical requirements.

Staff very pressured as so few of them and they are working long, long hours as a consequence. Nevertheless, they are courteous and caring but more staff definitely required.

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Review from E M (Respite Resident) published on 13 September 2018 Submitted via Postal Card
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Friendly, plenty of entertainment, good food, clean, staff very helpful and pleasant.

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Review from Michelle S (Daughter of Resident) published on 20 October 2017 Submitted via Website
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My mother was exceptionally lucky to be a resident of Penrhos Care Home, the family-run home provides the most dignified welcoming home for all of their residents, they went beyond the normal duties of care for the elderly and my mum was treated like family. The staff are amazing and nothing is ever too much trouble. I, unfortunately, didn’t live locally and struggled to visit regularly but because of the management and staff my mother always felt happy and I always knew she was being so well looked after. I cannot recommend this home enough, dignity and exceptional care come as standard.

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Review from P S (Friend of Resident) published on 13 October 2017 Submitted via Postal Card
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I find visiting a pleasure. There's always a friendly welcome and I'm encouraged to have a cup of tea and chat with other residents. There's singing going on at present and makes me want to join in! There have been outings in summer and waved the residents off.

I've made many friends with staff and other visitors I know. I would recommend this care home to anyone. I would come here myself if I could.

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Review from Iris W (Resident / Service User) published on 3 October 2017 Submitted via Postal Card
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I'm very happy here, the staff are excellent.

The food is good.

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Review from Geoff W (Son of Resident) published on 3 October 2017 Submitted via Postal Card
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My mother is very happy and contented here and I am pleased with all aspects of her care.

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Review from Steve H (Son of Resident) published on 26 September 2017 Submitted via Website
Overall Experience

I had a great visit to see Mum on the weekend, she is looking really well and the atmosphere in the home, warmth and care is really great. Thanks to everyone, such peace of mind when living so far away.

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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 27 April 2026
  • Well-being
    Good
  • Care and Support
    Good
  • Environment
    Good
  • Leadership and Management
    Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Frequently Asked Questions about Penrhos Care Home

What types of Care is Penrhos Care Home registered for?

Older Person Care, Dementia, Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Penrhos Care Home have?

There are 16 Single Rooms and 1 Couples/Companion Room.

What are the Facilities & Services at Penrhos Care Home?

Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Ground Floor Accommodation only, Gardens, Television point in own room are some of the Facilities & Services.

How far is Penrhos Care Home to the centre of Pontypridd?

3.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Penrhos Care Home to verify any information. View our terms and conditions. Penrhos Care Home has a Basic Service - more info.